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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>E-Learning: the Problem of Reliable Student Authentication and Information Security*</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Maxim V. Mironov</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Kuban State Technological University</institution>
          ,
          <addr-line>Krasnodar</addr-line>
          ,
          <country country="RU">Russia</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>V.I. Vernadsky Crimean Federal University</institution>
          ,
          <addr-line>Yalta</addr-line>
          ,
          <country country="RU">Russia</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>1858</year>
      </pub-date>
      <fpage>0000</fpage>
      <lpage>0002</lpage>
      <abstract>
        <p>Both electronic and remote learning is becoming common learning technologies for modern universities. Based on advances in the information technology field, educational institutions widely use e-learning systems; new educational standards also require their use in the educational process. However, the issues of information security of such systems are not well developed. Opponents of e-learning argue that the impossibility of an e-learning environment to reliably identify a student is the main problem with the use of such systems. The work is devoted to the most important problem of remote and e-learning - student authentication in the system. Different approaches to authentication are considered, their comparative analysis is carried out, the advantages and disadvantages of various authentication methods are revealed, it is established that biometric authentication methods are the most effective for solving educational tasks. The author's approaches are proposed based on dynamic authentication using the trainee's handwriting and static authentication using a manipulator mouse with a built-in ultrasound scanner. The proposed student authentication model solves the problem of strong authentication and provides the possibility of effective electronic assessment and electronic exams. The results obtained are confirmed by the results of simulation modeling and real experiments with students.</p>
      </abstract>
      <kwd-group>
        <kwd>Remote learning (distance)</kwd>
        <kwd>e-learning</kwd>
        <kwd>teacher</kwd>
        <kwd>learner</kwd>
        <kwd>information technology</kwd>
        <kwd>authentication methods</kwd>
        <kwd>dynamic authentication</kwd>
        <kwd>static authentication</kwd>
        <kwd>information security</kwd>
        <kwd>biometric features</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>In the last decade, the use of Internet technologies has expanded significantly in modern
applications such as Big Data, newsgroups, and especially in e-learning and distance
learning systems. E-learning systems are becoming increasingly attractive for the active
acquisition of the required competencies both by people who upgrade their skills and
*
by students of higher educational institutions who take online courses with interest and
great benefit.</p>
      <p>
        In recent years, more and more educational institutions in Russia are introducing
various e-learning platforms; at the initiative of the federal executive bodies, an
allRussian e-learning platform has been created, the content of which is maintained and
replenished by leading higher educational institutions in the country. It should be noted
that it is supposed to fix at the legislative level the possibility of setting off disciplines
taught in this educational environment in all educational institutions of the country.
Thus, educational institutions support the implementation and use of e-learning
platforms in various courses of study, e-assessment and passing an electronic exam.
Evaluation of students' educational achievements, especially e-evaluation, is the most
serious problem when using an e-learning environment [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ].
      </p>
      <p>
        Electronic assessments are based on the use of the Internet-based infrastructure of
elearning and distance learning, which often becomes the site of unlawful actions by
intruders. As a result, the e-learning platform itself is subject to various types of threats.
It should be noted that some e-learning platforms are applied without taking into
account the ever-increasing requirements for ensuring information security. Fulfillment
of these requirements should ensure confidentiality, integrity, accuracy, and availability
of information in e-learning systems. Issues of ensuring the security of these systems
were discussed by stakeholders of the educational process [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ], but its provision
encounters opposition from intruders who exploit weaknesses in e-learning systems using
interception, modification, and interruption [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ].
      </p>
      <p>
        Based on the above reasons, users of e-learning and distance learning systems argue
that the existing platforms do not have reliable authentication mechanisms that could
be used for reliable e-grading and an electronic exam. Thus, one of the key problems
in the deployment of electronic and distance learning platforms remains the problem of
user authentication to identify and terminate the actions of unauthorized persons
compromising information security policies [
        <xref ref-type="bibr" rid="ref4 ref5">4, 5</xref>
        ], as well as identifying the learner during
knowledge testing. Therefore, many remote programs involve only a full-time exam
session. In part, this problem is solved by installing cameras on the side of the subject;
however, given the modern development of communication tools, even such a measure
cannot guarantee the “honesty” of the examination [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>
        In this work, the term “identification” is understood to mean both the process of
identification itself (user’s representations, the student being trained when trying to
access system resources, guaranteeing the person who has access to which resources) and
the authentication process (authentication). It should also be emphasized that many
teachers are concerned about the errors in authentication and the security of exams
using the electronic environment, as well as the unethical behavior of students in
e-learning [
        <xref ref-type="bibr" rid="ref6 ref7">6, 7</xref>
        ].
      </p>
      <p>
        In the works of domestic and foreign researchers, the problem of trainee
identification was repeatedly discussed, for example, in [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] a combined e-learning organization
model with the ability to monitor attendance was proposed. This model uses two
behavioral biometric characteristics (mouse movements and dynamics of keystrokes) and
physical (facial features). However, this model can be used to track the continuous
attendance of user’s only at the most sensitive stages of the e-learning process since it
requires the use of rather expensive additional equipment and significant computing
power used by computers.
      </p>
      <p>
        The authors from Canada [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] analyzed publications, reports, and websites in order
to identify the characteristics of personal profiles in order to prepare the development
of a personalized learning environment. It has been shown that confidentiality problems
may arise when working with personal profiles and measures should be taken to ensure
compliance with the policies and legislation of the country in which the training takes
place.
      </p>
      <p>
        A report by researchers from Australia [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ] concluded that using a strong
authentication mechanism would help remove restrictions on the use of e-learning systems.
Biometrics is one such authentication method that provides a unique and universal
identification for any system. Several different biometric frameworks have been developed
for e-learning systems, but there are still gaps that need to be taken into account in
actual learning systems.
      </p>
      <p>
        It is known that a number of works were devoted to the introduction of authentication
mechanisms to ensure the security of the e-learning platform in the process of assessing
students' knowledge. In [
        <xref ref-type="bibr" rid="ref11 ref12">11, 12</xref>
        ], the authors noted that a more active use of new
learning technologies leads to an increase in unethical behavior of students, which is
expressed in fraud during the electronic exam through the use of electronic devices
(smartphones, tablets), collaboration through the use of chat rooms and forums,
registration with another student's username and password. It is noted that the development
of new technologies leads to the fact that students began to use such fraudulent
methods, that obtaining reliable results in assessing student knowledge becomes unattainable
[
        <xref ref-type="bibr" rid="ref13">13</xref>
        ].
      </p>
      <p>
        Not enough attention is paid to the development of student identification and
authentication solutions, which contributes to deception during the electronic exams. The
same procedures are necessary to confirm the student’s access to a particular training
course [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ]. In [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ], the authors focused on protecting the technological structure of the
e-learning system from unauthorized persons. It is noted that modern security methods
in electronic and distance learning systems are based primarily on the use of password
authentication mechanisms.
      </p>
      <p>The approaches discussed above make a significant contribution to the problem
under consideration, but they do not address the issues of continuous monitoring of a
specific student during the electronic exam or require a large amount of additional
expensive equipment for reliable user authentication, which does not allow using the
approaches proposed by the authors on a large scale.</p>
      <p>We also note that as a result of the analysis of publications on the issue under
consideration, a group of countries conducting the most intensive research in this area can
be distinguished (Fig. 1). India, Spain, Italy, and China were in the lead, in which
distance learning and e-learning are rapidly developing.</p>
      <p>
        In this paper, we explore a new approach to student authentication, based on a
number of biometric features that are the most reliable and do not require the use of a large
number of additional expensive equipment [
        <xref ref-type="bibr" rid="ref16 ref17">16, 17</xref>
        ].
      </p>
    </sec>
    <sec id="sec-2">
      <title>Analysis of modern approaches to student biometric identification</title>
      <p>
        Biometric methods, according to [
        <xref ref-type="bibr" rid="ref18 ref19 ref20">18-20</xref>
        ], include various methods that can be divided
into two subgroups:
1. Static methods [
        <xref ref-type="bibr" rid="ref21 ref22">21, 22</xref>
        ] are based on the physiological (static) characteristics of a
person, that is, a unique property given to him from birth and inherent in him. Static
forms include palms, fingerprints, iris, retina, face shape, vein position on the hand,
etc.;
2. Dynamic methods [
        <xref ref-type="bibr" rid="ref23">23</xref>
        ] are based on the behavioral (dynamic) characteristics of a
person, the features characteristic of subconscious movements in the process of
reproducing an action (signature, speech, acoustic properties of the heart,
keyboardtyping dynamics).
The advantages and disadvantages of biometric authentication methods are presented
in Table 1.
      </p>
      <p>Thus, after analyzing the positive and negative sides of various authentication
methods, it can be concluded that the quality of the authentication procedure using various
methods will directly depend on the following indicators: collection rate, uniqueness,
stability, universality. The rational authentication characteristic of the student should
be consistent with the above indicators.</p>
      <p>The general scheme of the functioning of biometric authentication methods in the
distance learning system is shown in Fig. 2.
The presented scheme illustrates the existence of two phases of the functioning of a
biometric system: registration and authentication (recognition, authentication).</p>
      <p>In the registration phase, the following actions are performed sequentially:
 reading the user name (login) and his personal data;
 reading biometric parameter of the user;
 processing of a biometric parameter and the selection of stable features for this
parameter;
 processing of signs - the creation of a biometric standard based on the selected signs
for the user;
 saving the received standard in the system database for the registered user.
At the registration stage, rights for access to information resources may be additionally
determined for the user.</p>
      <p>In the authentication phase, the following actions are performed:
 the authenticated user declares that he is identical to some user from the database,
presenting his login to the system, as well as, possibly, additional personal data and
a biometric parameter;
 the system reads the biometric parameter;
 the biometric parameter is processed and its stable features are highlighted;
 a comparison of the received features with the features downloaded from the
database is made, and a decision is made about the identity of the user.</p>
      <p>It should be noted that when adding new users, the system should be transferred to the
registration phase.</p>
      <p>The analysis of existing methods of biometric authentication showed that the most
appropriate for distance and e-learning systems are [1, 5, 11, and 12]:
 static user fingerprint recognition method;
 dynamic recognition method by handwriting.</p>
      <p>A generalized description of these user authentication methods (student, student) is
given in table 2.</p>
    </sec>
    <sec id="sec-3">
      <title>Content of the proposed student identification methods</title>
      <p>Based on the analysis of existing world achievements in the field of effective
identification of users of e-learning systems, as well as based on their own experience of
operating and supporting the distance learning system of the Computer Technologies and
Information Security Department of the Kuban State Technological University, the
authors concluded that the use of an identification model is optimal based on keyboard
writing, which has a high degree of uniqueness for each person, which was shown by
the experiments conducted by the authors with a group of students in 125 people.</p>
      <p>In the case of particularly responsible events (tests, exams), it is advisable to use
two-factor identification, which in our case allows us to control both the initial phase
of the process and the course of the control measure itself, which does not allow for the
replacement of the examinee during the control measure.</p>
      <p>The trainee's authentication model developed by the authors based on the keyboard
handwriting is shown in Fig. 3.
The biometric user profile is calculated using the mathematical apparatus for
determining the affinity of monitored parameters. When processing data obtained from a training
set, it is very important to exclude from it uncharacteristic values of parameters or
anomalous emissions. These emissions can be the time before and after pressing the
spacebar, punctuation marks, numbers, and control keys.</p>
      <p>To reduce the uncertainty of the source data and analysis results it is proposed to use
the mathematical apparatus of fuzzy sets.</p>
      <p>
        To identify the user's image, the Euclidean distance and quadratic fuzziness index
between the vectors of the membership functions of the sets of input and stored
characteristics were chosen as metrics for determining the affinity between the quantitative
characteristics of the statistical characteristics of the user and the reference profile [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ].
      </p>
      <p>It is proposed to use a performance indicator based on the calculation of the first and
second kind errors for assessing the quality of the user authentication model based on
keyboard handwriting, which will be defined for authentication tasks as follows: taking
a legitimate user as unregistered - first kind errors; the adoption of an unregistered user
in the system for a legal one - errors of the second kind.</p>
      <p>For biometric authentication systems, the errors of the first and second kind
determine the quality of the functioning of the system. The chosen authentication algorithm,
the decision-making method, the amount of the training sample, directly influences the
number of errors of the first and second kind and the number of statistical characteristics
of the subject in the knowledge base, as well as the error and metric used to determine
the affinity of the signs.</p>
      <p>The effectiveness of the developed user authentication model based on keyboard
handwriting refers to the ratio of error indicators of the first and second kind when using
biometric authentication based on keyboard handwriting and using other types of
biometric authentication.</p>
      <p>The solution, based on the student's fingerprint, is implemented in the form of a
mouse manipulator with an ultrasound scanner. The difference from the well-known
similar approaches to authentication is that the trainee's fingerprint scan and crypto
storage are embedded in the case of a computer mouse device, which has improved the
security settings and authentication reliability.
4</p>
    </sec>
    <sec id="sec-4">
      <title>Conclusion</title>
      <p>The purpose of writing this article is to promote ideas and implement the methodology
of distance and e-learning in the realities of the national education system. In recent
years, significant steps have been made in this area. In the Law of the Russian
Federation “On Education”, reference was made to the technology of distance and e-learning,
the Ministry of Education and Science of the Russian Federation issued an order
legalizing the specified educational technologies. Active work is underway in Russia and
other leading countries of the global educational market, aimed at improving these
learning technologies, in particular, aimed at improving the reliability of trainee
identification methods, which will significantly change the current understanding of the
effectiveness of various student-learning technologies in the coming years.</p>
      <p>In this article, we turned to the problem of identifying students, because existing
models do not provide a sufficient level of reliability in electronic assessment and in
the electronic exam. To achieve this goal, a new security scheme has been proposed,
which is based on biometric features (the main one is the user's keyboard type, an
additional one is a fingerprint), which does not require additional expensive equipment.
No additional hardware is required for keyboard handwriting authentication, only
software developed by the authors; for the second fingerprint authentication stage, a mouse
with a sensor and crypto storage is needed, which do not significantly increase the cost
of a mouse.</p>
      <p>In this work:
1. A student's authentication model has been developed and formalized based on
behavioral biometrics - keyboard handwriting. The metrics for determining the affinity
of the statistical characteristics of the user's keyboard handwriting to study the
effectiveness of the model are selected. The architecture of the software model
prototype has been developed;
2. It is proposed to use a mouse “mouse” with an ultrasound scanner for authentication
of the student, which differs from those known in that the fingerprints of the students
and the crypto storage are embedded in the body of the computer mouse device.
3. The results of modeling and real experiments have shown that the proposed approach
can significantly improve the authentication process and ensure high reliability of
the electronic knowledge assessment of students.
4. The results of this study can provide such an authentication model that can be used
for reliable authentication of students in an electronic environment that will
positively affect the quality of the educational process and the possibility of widespread
use of electronic and distance learning systems.</p>
    </sec>
    <sec id="sec-5">
      <title>Acknowledgment</title>
      <p>This work was supported by the Grant of the Russian Foundation for Basic Research
and the Administration of the Krasnodar Region No. 18-410-230024.</p>
    </sec>
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