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<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Business Game for PMBoK Standard Training of Project Managers</article-title>
      </title-group>
      <contrib-group>
        <aff id="aff0">
          <label>0</label>
          <institution>Business Games in the Field of Project Management</institution>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>National Technical University “Kharkiv Polytechnic Institute”</institution>
          ,
          <addr-line>Kharkiv</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>Simon Kuznets Kharkiv National University of Economics</institution>
          ,
          <addr-line>Kharkiv</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
        <aff id="aff3">
          <label>3</label>
          <institution>University of Vienna</institution>
          ,
          <addr-line>Wien</addr-line>
          ,
          <country country="AT">Austria</country>
        </aff>
      </contrib-group>
      <fpage>0000</fpage>
      <lpage>0002</lpage>
      <abstract>
        <p>Among the approaches to project management that are widely used in the world, the PMBoK standard should be noted. Training project managers for this standard is widespread. Business games can be applied to consolidate the knowledge gained during the study of the standard, as well as to master the approaches to decision-making when using it. An analysis of the literature showed that there is a fairly large range of business games for training project managers, but there is no game that would be devoted to studying the processes of the PMBoK standard and making decisions regarding the application of these processes, taking into account their costs and the risks that they eliminate. The purpose of the work is to create a business game that will allow to model decision-making by the project management team to create engineering products using the PMBoK standard. Since every year more and more IT products are used in engineering production, such a game will be relevant for mastering the management of IT projects in this area. The work suggests a business game. The idea of the game is that the members of the project management team make moves on the playing field. At the same time, they fall into one or another management process or the process of creating and putting into production new products. Next, the player must choose a management process from the PMBoK processes that is most appropriate for the situation, taking into account its cost and risks that can be eliminated when applied. The winner is the team that got the best result in a multi-criteria sense, i.e. spent less money and the total remaining risk for all processes is less. The judge sums up the result using a generalized criterion.</p>
      </abstract>
      <kwd-group>
        <kwd>Business Game</kwd>
        <kwd>Project Management</kwd>
        <kwd>Engineering</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>The training of project managers is currently widespread. Such training is conducted
both in educational institutions and directly in companies. To consolidate the
knowledge gained during the study of existing methodologies and standards in the
field of project management, as well as to master approaches to decision making
when using them, business games can be applied.</p>
      <p>Business games have many properties, including:
- activation of participants' mental activity;
- giving participants the opportunity to improve their knowledge and skills not only
at the expense of the coach's skills set but also at the expense of each other's skills
sets;</p>
      <p>- involvement of all three components of personality in the training process:
intellectual, emotional and strong-willed.</p>
      <p>
        Case study, role play, simulations are often recognized by scientists as training
methods with the greatest efficiency, they create situations that mimic the projects
that we deliver in our daily work. This encourages the student to actively participate
in the game or training process. Motivation, interest and role-playing games deepen
the learning process. A good way to improve your motivation to learn is to create an
environment in which everyone will play a role related to a real project environment
[
        <xref ref-type="bibr" rid="ref1 ref2">1,2</xref>
        ].
      </p>
      <p>
        Many researchers made attempts to determine and classify the unique
characteristics of various experiential studying techniques. Henry Ellington [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ] recorded
important observations related to games, simulations, case studies and role-plays. Clark
N. Quinn said, “Learning is at its best when it is goal-oriented, contextual, interesting,
challenging, and interactive” [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>
        Adult learning is studied in numerous works. A learning theory called the Learning
cycle was developed by David A. Kolb, who published his model in 1984 [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. The
learning cycle basically involves four stages, namely: concrete learning, reflective
observation, abstract conceptualization, and active experimentation. Effective
learning can be seen when the learner progresses through the cycle. The learner can also
enter the cycle at any stage of the cycle with a logical sequence.
      </p>
      <p>
        David Veshosky and Johannes H. Egbers [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] describe in their study, how they used
a simulation game to teach project management at Lehigh University. They found out
that the game was successful when it was used in teaching project management
functions and a systematic approach to project management. However, the game did not
fully cope with its functions in teaching those concepts that are related to financial
and technology management.
      </p>
      <p>
        In the literature, there are enough classifications of business games by different
criteria. For example, according to the methodology of conducting: hole games, role
plays, group discussions, simulation games, organizational-activity games,
emotionalactivity games and ensemble games [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ].
      </p>
      <p>Among the existing business board games in the field of project management, there
are a number of games that help to improve understanding of project management
methodology and improve the skills of managers in different work situations.</p>
      <p>
        It is worth considering the "Sea Wolf Games" developed by Competent.PM [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ].
The first version of the game is "PM Game", in which you have to move through the
playing field with the help of a cube. The field is made up of small circles and stars,
and the participant must pick up the card and solve the situation on it. Accordingly,
there is a deck of cards that launch various project management situations and help
consolidate knowledge about management processes, areas of expertise,
competencies, terminology, practices, and more. Situations span different spheres of life - from
working in the library to developing software. Various roles can be introduced into
the project, such as project manager, consultant and others.
      </p>
      <p>The second version of the game is "Sea Wolf" PM Game. This version was
developed before the 30th World Congress of IPMA and for the development of ideas of
the ICB4 standard on competence. The essence of the game lies in advancing the field
and, according to the situation on the card, selecting components of the ICB4
standard. Just like in the first version, there are cards that show problematic situations to
solve.</p>
      <p>
        Among the developers of business games for project management is the company
Center-Game, one of the business games they have created is "Golden Spike" [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. It is
an interactive training of project teams, which in a game form teaches to manage
changes and conflicts, to allocate resources and tasks; to develop skills in practice.
The essence of the game lies in the passage of a certain trail - the construction of the
railway, the field, which looks like a honeycomb. In the process, you need to purchase
the necessary elements for the construction of the road and to solve the emerging
situations.
      </p>
      <p>Another example of a Center-Game business game is “Project Cycle”, which
reproduces the real launch of a project and teaches you how to manage it effectively.
Participants join in teams to create a product, limited by customer requests, market
requirements, timing, and budget. Players create a prototype and test it in real-world
conditions. The more products you create, the better your chances of winning. In just
a few hours, the team goes all the way from generating ideas to prototyping, first
sales, and mass production. This game is focused on getting started in project
activities or Agile project management.</p>
      <p>
        The consulting company BuroAkzent has created an “In Time” business game
[
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. This game allows you to get acquainted with the basic principles of time
management, to understand the need for planning, to see your weaknesses in planning and
organizing activities, to learn how to distribute tasks and more. In the course of the
game, the participants take on the role of manager of the trade and industrial holding
company "Turbion", where it is necessary to solve tasks, recruit staff and select
projects.
      </p>
      <p>
        Another game of this company is “Project Management. Construction of the Tower
Bridge” [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. The essence of the game, according to the name, is to make a bridge
from the Lego building set, during which participants try on various roles, create a
project, agree on a budget, respond to risky events and build a quality bridge.
      </p>
      <p>
        A popular game for the flexible project management methodology training is
“Scrum Game” [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]. The essence of the game is for participants to gain experience of
working with Scrum, having gone through the stages of Sprint Planning and its
Execution, facing the situations closer to reality. Based on their experience, teams draw
conclusions and learn over three sprint iterations. The game uses the roles and all the
artifacts that are inherent in Scrum Methodology [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] in real work.
      </p>
      <p>Another commonly used tool when working on Scrum methodology is Scrum
poker. Planning poker, also called Scrum poker, is a consensus-based, gamified technique
for estimating, mostly used to estimate effort or relative size of development goals in
software development. In planning poker, members of the group make estimates by
playing numbered cards face-down to the table, instead of speaking them aloud. The
cards are revealed, and the estimates are then discussed. By hiding the figures in this
way, the group can avoid the cognitive bias of anchoring, where the first number
spoken aloud sets a precedent for subsequent estimates.</p>
      <p>Planning poker is a variation of the Wideband Delphi method [14]. It is most
commonly used in agile software development, in particular in Scrum and Extreme
Programming.</p>
      <p>The method was first defined and named by James Grenning in 2002 [15] and later
popularized by Mike Cohn [16].</p>
      <p>Analysis of existing business games showed that there is no board game aimed at
studying the most famous standard in the field of project management - PMBoK [17],
its processes. Such a game should simulate the decision-making by the project
management team regarding the applied management processes, taking into account their
cost, as well as the risks that arise when managing the project. The game should be
based on the implementation of typical product creation processes in the field of
mechanical engineering. Every year more and more IT products are used in engineering
production, so this a game will be relevant for mastering the management of IT
projects in this area.</p>
      <p>Thus, the goal of the work is to create a business board game that will allow to
model decision-making by the project management team to create engineering
products using the PMBoK standard.
2</p>
      <p>Rules of the “Cost-Risk” PM Game © Igor Kononenko, 2018
- Identify Risks
- Perform Qualitative and Quantitative Risk Analysis
- Plan Risk Management
- Plan Procurement Management</p>
      <p>It also discusses the processes of creation and launching the production of new
products. These include:
1) Preparatory works:
- Determining the need for new products
- Product design development forecast
- Production technology development forecast
- Assessment of the current level of technology and organization of production
- Comprehensive standardization and unification
2) Product design development:
- Terms of reference
- Technical Proposal
- Preliminary design
- Technical project
- Development of the working documentation:
For the prototype
For the installation series
For the established serial or mass production
3) Production technology development:
- Documentation for the technological processes
- Documentation for the special technological equipment and accessories
- Documentation for the mechanization and automation means
- Production of the special technological equipment and accessories
- Production of the mechanization and automation means
4) Organization and planning preparation of the production:
- Development of the project for the organization of production processes
- Development of the system of labor organization and its payment
- Creation of the normative framework for technical and economic, operational and
production planning
- Organization of logistics
- Organization of the system for servicing the new products at the consumer
5) The product launches:
- Redevelopment of the workshops and areas
- Installation and commissioning works
- Mastering of the new technological processes
- Delivery the acceptance committee of the installation series
- Product Quality Certification
Close Project.</p>
      <p>Each team has at its disposal:
- a playing field (see Fig. 1),
- cards on which the names of the management processes from the PMBoK 6th ed
standard are written and the costs of these processes are indicated,</p>
      <p>- a field indicating the risks that arise at all stages of the project life cycle in the
absence of appropriate project management processes, let's call it “Project risks”,
- a table indicating the results of the cube,
- a cube for the roll,
- player chips,
- cards indicating the money allocated to each team.</p>
      <p>The essence of the game is as follows. Players of one team are seated at a table on
which all the components of the game are laid out. Team players form a project
management team.</p>
      <p>At the beginning of the game, the chips of all players are at the start of the playing
field. The names of the managing and creating the project product processes are
written on the playing field. The money allocated to the team is located in the Wallet
rectangle (on the playing field). This money belongs to the whole team. In the Bank
rectangle are the money of the bank. The player whose turn is next performs the
functions of a project manager. He discusses his actions with the whole team and makes
decisions on this basis.</p>
      <p>The first player rolls a cube. Then he moves his chip along the managing and
creating a project product processes on the playing field by as many positions as there are
points on the top of the cube. Each process on the “playing field” corresponds to a
situation on the field indicating risks. The player must close a square with a
description of the risk event with a card with the name of the corresponding process and its
cost. For this, the player must pay the bank with team money. The task is to cover risk
events with process cards so that less money is spent and the total remaining risk for
all processes is minimal.</p>
      <p>If at the same time the player fell into a rectangle with a “?” sign, then he rolls the
cube again. Depending on the number of points on the top face of the cube, the player
selects the event indicated in the Table 1.</p>
      <p>If the team won extra money, the player takes it from the Bank rectangle and
moves it to the Wallet rectangle. If the team must pay, then it pays with the money to
the bank.</p>
      <p>Then the next player makes a move. It is advisable that the players make moves in
a certain order, for example, as they sit at the table, clockwise. All actions are
repeated. If a player enters a process that another player has already been in or is currently
in, he must cover a risk event not yet closed by the process. If there are no such events
not yet covered by process cards, then the player moves to the next process of
managing or creating the project product. If the team runs out of money before the end of the
project, it is considered a loser.</p>
      <p>Fig. 1. The playing field.</p>
      <p>The game ends when the chips of all players are in the “Close project” rectangle.
After that, there is a calculation of the money spent by the teams that have reached the
finish line. All the risks that have not been covered by management processes are
summarized. The winner is the team that got the best result according to two criteria
in a multi-criteria sense, i.e. spent less money and the total remaining risk for all
processes is less. The judge sums up the result using a generalized criterion.
3</p>
    </sec>
    <sec id="sec-2">
      <title>Summing up Results of the Game</title>
      <p>For each team, it is necessary to calculate the sum of all money spent and the sum of
all risks that have remained uncovered by the management processes. The minimum
value of money spent among participating teams, let's call it Cmin, and the maximum
value of money spent among participating teams, let's call it Cmax , is chosen.
Similarly, the minimum value of uncovered risks among the participating teams, let's call it
Rmin , and the maximum value of uncovered risks among the participating teams, let's
call it Rmax , is chosen. The result of the team (in points) is calculated by the
following formula
Outcome = 0,6(C − Cmin ) /(Cmax − Cmin ) + 0,4(R − Rmin ) /(Rmax − Rmin ), (1)
where C and R are the costs and remaining risks of a particular team.
The winner is the team whose Outcome is less.</p>
      <p>To make calculations during the game an application was developed. C# was used
as the programming language. The developed application is intended for automation
of calculations during the business board game, for use by the master (referee) of the
game.</p>
      <p>The application allows you to enter the number of teams, budget, current moves
(processes for creating and launching new products, management processes, risk
events, and risk values), calculate the results (money spent, residual risk points), and
choose the winner of the game. After starting the application, an initial window will
appear in front of the user. In order to create a new game, you must click on the
appropriate button "New Game" in the upper left corner of the window.</p>
      <p>In the "Team Name" field, you must enter, accordingly, the name of the first team
and click the "Add Team" button. These actions must be performed until all teams
have been entered. In the field "Budget" you must enter the starting amount of money.
It is the same for each team. After entering the teams and budget, you need to click on
the “Confirm” button and the user will go to the next window. The screen will display
the progress of the game for each team (see Fig. 2).</p>
      <p>In the tables that appear, you need to select the group to which the current process
belongs, select the current process, and select the risk and the management process.</p>
      <p>After selecting all the parameters, click on the "Add" button. In case of an error,
the move can be deleted by clicking on the corresponding “Delete” button. The same
steps are repeated to enter the moves of other teams.</p>
      <p>The game ends after all the teams get into the cell with the Close Project process.
After that, click on the “Get Results” button in the upper left corner of the window.
The results window will appear in front of the user (see Fig. 3).
It shows the amounts spent by each team, the maximum and minimum of them, the
obtained risk points, the maximum and minimum of them, the coefficient for each
team and the winner selected.</p>
      <p>To get help on the application, click on the "Help" button on the top panel of the
application.
4</p>
    </sec>
    <sec id="sec-3">
      <title>Conclusion</title>
      <p>As a result of the work, the desktop business game the “Cost-Risk” PM Game was
created. The game is designed for project managers to master PMBoK standard
processes. Both project management processes and the processes of creating and
launching the production of new products in the field of mechanical engineering are
considered. During the game, participants are trained in decision making regarding the
application of various project management processes. At the same time, they solve a
two-criterion problem - it is necessary to minimize management costs and the
remaining risks.</p>
      <p>The following should be noted as the advantages of the game. All members of the
project team communicate all the time in the decision-making process, each of them
in his turn acts as a project manager and organizes a discussion on decision-making.
The game contains random events. With the help of such events, the occurrence of
financing problems or their successful resolution is simulated. Teams compete with
each other so that players have excitement and a desire to be better than competitors.
The processes of the PMBoK standard are constantly used by players to solve
emerging problems, which contributes to the active understanding of the standard. The real
stages of creating and putting into production new products that are consistent with
best practices in this area are considered. The game can be used to train project
managers in the field of IT for mastering management skills in the context of predictive
project life cycles. It also can be used to train project managers in new education
systems [18,19].</p>
      <p>The developed game was successfully applied in the process of training project
managers at the National Technical University “Kharkiv Polytechnic Institute”, as
well as participants in the 10th International Scientific and Practical Conference
“Integrated Management”, February 19 - February 21, 2019, Slavsko, Lviv region,
Ukraine.
14. Wiegers, K.: Practical Project Initiation: A Handbook with Tools. Microsoft Press (2007).
15. Grenning, J.: Planning Poker or How to avoid analysis paralysis while release planning.</p>
      <p>https://wingman-sw.com/articles/planning-poker, last accessed 2016/11/21.
16. Cohn, M.: Agile Estimating and Planning. Prentice Hall, NJ (2007).
17. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Sixth
Edition. Project Management Institute (2017).
18. Bomba, A., Kunanets, N., Nazaruk, M., Pasichnyk, V., Veretennikova, N.: Information
technologies of modeling processes for preparation of professionals in smart cities.</p>
      <p>Advances in Intelligent Systems and Computing 754, 702-712 (2019).
19. Veretennikova, N., Pasichnyk, V., Kunanets, N.,Gats, B.: E-Science: New paradigms,
system integration and scientific research organization. In proceedings of the International
Conference on Computer Sciences and Information Technologies, CSIT 2015, Lviv,
Ukraine, pp. 76-81 (2015).</p>
    </sec>
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