=Paper= {{Paper |id=Vol-2717/paper05 |storemode=property |title=Exploring the archives for textual entry points to speech - experiences of interdisciplinary collaboration in making cultural heritage accessible for research |pdfUrl=https://ceur-ws.org/Vol-2717/paper05.pdf |volume=Vol-2717 |authors=Rickard Domeij,Jens Edlund,Gunnar Eriksson,Per Fallgren,David House,Eva Lindström,Susanne Nylund Skog,Jenny Öqvist |dblpUrl=https://dblp.org/rec/conf/dhn/DomeijEEFHLSO20 }} ==Exploring the archives for textual entry points to speech - experiences of interdisciplinary collaboration in making cultural heritage accessible for research== https://ceur-ws.org/Vol-2717/paper05.pdf
                 Exploring the archives for textual entry points to speech
                      – Experiences of interdisciplinary collaboration in making
                               cultural heritage accessible for research


                Rickard Domeij1, Jens Edlund2, Gunnar Eriksson1, Per Fallgren2, David House2, Eva
                             Lindström1, Susanne Nylund Skog1 and Jenny Öqvist1

                                             1
                                                Institute of Language and Folklore, Sweden
                                            2
                                                KTH Royal Institute of Technology, Sweden
                                                      rickard.domeij@isof.se



                           Abstract. Tilltal (Tillgängligt kulturarv för forskning i tal, ‘Accessible cultural
                           heritage for speech research’) is a multidisciplinary and methodological project
                           undertaken by the Institute of Language and Folklore, KTH Royal Institute of
                           Technology, and The Swedish National Archives in cooperation with the Na-
                           tional Language Bank and SWE-CLARIN [1]. It aims to provide researchers
                           better access to archival audio recordings using methods from language tech-
                           nology.
                               The project comprises three case studies and one activity and usage study. In
                           the case studies, actual research agendas from three different fields (ethnology,
                           sociolinguistics and interaction analysis) serve as a basis for identifying proce-
                           dures that may be simplified with the aid of digital tools. In the activity and us-
                           age study, we are applying an activity-theoretical approach with the aim of in-
                           volving researchers and investigating how they use – and would like to be able
                           to use – the archival resources at ISOF. Involving researchers in participatory
                           design ensures that digital solutions are suggested and evaluated in relation to
                           the requirements expressed by researchers engaged in specific research tasks
                           [2].
                               In this paper we focus on one of the case studies, which investigates the pro-
                           cess by which personal experience narratives are transformed into cultural her-
                           itage [3], and account for our results in exploring how different types of text
                           material from the archives can be used to find relevant sections of the audio re-
                           cordings. Finally, we discuss what lessons can be learned, and what conclusions
                           can be drawn, from our experiences of interdisciplinary collaboration in the
                           project.


                           Keywords: found data, archive speech, interdisciplinary collaboration, partici-
                           patory design.




                           Copyright 2020 for this paper by its authors. Use permitted under Creative
                           Commons License Attribution 4.0 International (CC BY 4.0).




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               1           Introduction

               The project Tilltal (Tillgängligt kulturarv för forskning i tal, ‘Accessible cultural her-
               itage for speech research’) applies speech technology methods to archival material,
               with the overall goal of making archived speech data more accessible to research in
               the social sciences and humanities (SSH) [1],[4]. The project is undertaken by the
               Institute of Language and Folklore (ISOF), KTH Royal Institute of Technology, and
               The Swedish National Archives in cooperation with the National Language Bank and
               SWE-CLARIN [1].
                  Swedish memory institutions hold enormous collections of recorded speech, but
               they are rarely used, due to the lack of efficient methods of handling archival audio
               material. The archives of ISOF in Gothenburg, Lund, Umeå, and Uppsala are home to
               one of the largest folklore and dialects collections in the country. As part of this col-
               lection, the archives hold something like 25,000 hours of recorded speech, collected
               over more than 100 years to document dialectal variation in Swedish (mostly), on the
               one hand, and beliefs and practices of traditional (and later contemporary) society
               across the country, on the other. The recordings are heterogeneous, representing a
               multitude of speakers, topics, genres, and localities, as well as physically reflecting
               changing recording techniques over the years. ISOF is dedicated to preserving and
               continuously adding to the dialect and folklore collections, and to supporting research
               into Swedish folk culture and varieties of spoken Swedish. The audio materials repre-
               sent an enormously rich resource for research of many kinds; however, they are sadly
               underutilised, because of the lack of convenient ways of locating and accessing audio
               content. Currently, audio recordings have to be played in real time to be analysed. We
               see the use of digital tools as a promising way of facilitating exploration of the wealth
               of recordings.
                  The objectives of the Tilltal project is to identify areas where language and speech
               technology can be applied to simplify researchers’ work process, providing ways of
               browsing the contents and conveniently accessing audio materials to work directly
               from the recordings, rather than through transcripts. This work proceeds from three
               case studies, where actual research agendas are pursued by researchers from different
               disciplines (ethnology, sociolinguistics and interaction analysis) and is grounded in
               close collaboration between them and language and speech technologists. In this way,
               digital solutions are tailored to specific needs, and evaluated against those needs in
               actual usage. The project also includes an activity and usage study to investigate and
               document aspects of the collaboration as such, the work process of the researchers
               with and without digital aids, as well as the impact of the specific archival setting as a
               framework for the research conducted there.
                  In this paper, we focus on one of the case studies, which investigates the process
               by which personal letters and recordings were transformed into archived records of
               scientific knowledge and how, in that process, they came to be regarded as cultural
               heritage [3]. We account for our experiences and results while exploring how differ-
               ent types of text material from the archives can be used to find relevant sections of the
               audio recordings, as a complement to speech technological methods.




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               2           The humanities research problem

               Three case studies from different fields guide the Tilltal efforts to design technologi-
               cal solutions in support of research on speech archive recordings: 1. ‘From personal
               experience narratives to cultural heritage’ (folkloristics/ethnology); 2. ‘Linguistic
               variation in time and space’ (sociolinguistics); and 3. ‘Interaction patterns over time
               and type of conversation’ (interaction analysis).
                  In this paper we will focus on the first case study, From personal experience narra-
               tives to cultural heritage, which is undertaken by Susanne Nylund Skog. The objec-
               tive is to analyse how narratives of personal experience, as expressed in letters and
               recorded interviews, are transformed into ethnological records, and through the very
               process of sorting, cataloguing and incorporation into the structures of an archival
               collection come to form the warp and weft of the fabric that is understood as our cul-
               tural heritage [3].
                  The Uppsala archive of dialects and folklore at ISOF, where the research case re-
               ported in this paper is taking place, is over 100 years old. As with many (most?) ar-
               chives, its history is an integral part of it, and layers upon layers of preferences, pri-
               orities, ideologies and presumably even inattentions of past archivists, as well as the
               particulars of collections of external origin that have been incorporated into the ar-
               chive over time, are inextricably embedded into the setting of any research done there.
               Locating records pertaining to any particular research topic often requires detailed and
               extensive knowledge of specific archival principles of organisation.
                  The study is performed on a subset of the large collection on Swedish folklore –
               The Gilstring collection. Karl Gösta Gilstring (1915–1986), a clergyman, high school
               teacher and enthusiastic private collector of folklore, spent over 50 years assembling
               what is regarded as the largest folklore collection by a single Scandinavian researcher
               in modern times. It consists of more than 8,000 original letters and 250 hours of re-
               cordings (mainly interviews conducted by Gilstring himself), from which Gilstring
               made some 70,000 folklore records, divided into approximately one hundred collec-
               tions by parish, each organised by subject matter, dealing with folk tales and tradi-
               tional beliefs as well as rural everyday life and practices.
                  The focus of interest are the motivations and scientific premises used by Gilstring
               when itemising and classifying his data, typically collected in narrative form, into his
               various subject matter categories. His principles are revealed through studying the
               differences between unedited audio recordings (and letters) and the edited written
               versions of the same information as it later appears in the collection.
                  For a sub-study of manageable size, Nylund Skog investigated the contributions by
               one of Gilstring’s 700 long-term correspondents, a Swedish American called Carl
               Nelson, who emigrated in 1896, aged 18. Nelson and Gilstring exchanged over 600
               letters, primarily in the years 1962–1966, on a wide range of topics all pertaining to
               his memories of folktales and traditional lore from his native parish of Oskar in
               Småland, Sweden.
                  Large parts of Gilstring’s collection are meticulously organised, but when Nylund
               Skog tried to get an overview of the correspondence, she found that whole batches of
               letters were not in their proper place in the chronological sequence. Moreover, several




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               unmarked binders full of correspondence were found near the rest of the collection,
               and just putting the letters into order took quite some time.
                  Carl Nelson was recorded by Barbro Klein (then Barbro Sklute) in 1967, retelling
               some of the content he had given Gilstring in writing. In the recording, Nelson skips
               from one story to another, and often goes back to comment on a story he had told
               earlier. Given the untidy structure and the length of the recording, it took Nylund
               Skog two weeks to go through it, listening, stopping to make notes in a Word docu-
               ment (indicating the time in the recording where the item of interest occurred), listen-
               ing some more, stopping to write, listening again, going back, listening, stopping
               again, and so forth. Her notes come to 90 A4 pages, and that is without even attempt-
               ing a full transcription of the content.


               3           Suggested digital solutions

               Automatic speech recognition (ASR) has developed rapidly in recent years, but it is
               still a long way from managing heavily non-standard speech from a great number of
               different speakers, often recorded in less than optimal conditions. In other words, the
               vast majority of the audio materials cannot be searched directly. One big obstacle to
               using the audio collections, therefore, is how to locate portions of interest. The obvi-
               ous answer is text – any notes, summaries, transcriptions, subject topic indices, re-
               cording logs, etc. which references the content (with indication of the point of time in
               the recording where that content is to be found) constitute potential keys to opening
               the treasure chest of recordings.
                   The archive does contain many such referencing texts but they are not always easi-
               ly found and connected with the relevant recording, and there is great heterogeneity in
               the types and richness of documents referring to a recording. Only a small portion of
               the recordings has full transcriptions. Within the set of recordings emanating from one
               project, there may be summaries with rough time stamps of the majority of the record-
               ings, but for others merely a mention in a recording journal from a field trip. Further-
               more, the accession numbers, which constitute the nearest thing to object IDs in the
               collections, are inconsistently rendered, which is of course an obstacle to handy
               searches even among materials that have been scanned and OCR processed.
                   For parts of the Gilstring Collection, some promising sets of documents pointing to
               recordings were identified, but when trying to retrieve the recordings it transpired that
               that they had not been preserved – presumably, Gilstring re-used the media after ex-
               tracting the information he wanted.
                   Needless to say, to make full use of text-based pointers into audio materials, both
               text and audio need to be digitised. This is no mean task, but the process is underway
               at least as regards audio. Many text materials are not readily machine readable even if
               scanned, for instance having copious scribbled comments on the page or being hand-
               written altogether, or consisting of poor or ill-aligned photocopies, or carbon copies
               of typed text, and so forth. A variety of methods are being explored within ISOF gen-
               erally, and within Tilltal.




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                  While the Tilltal project aims to suggest and implement tools to aid researchers
               working with archival audio materials, a large part of the purpose of the project is to
               analyse the setting, research processes and potential areas for technological assis-
               tance, to identify more wide-ranging measures than can be fully implemented in the
               current project. Some of these preliminary results, therefore, are as yet more concep-
               tual in nature, while others have been put into practice, at least on a testing scale.


               3.1         Bunches

               One outcome of analysing the archival structures from the point of view of improving
               access to audio recordings is the concept of “bunches”. The idea is for each recording
               to be linked to all its related documents and any other relevant items (cf. [3]), of
               whatever format, in the collections (and perhaps beyond) into virtual bunches. Ac-
               cessing any of the component parts would bring up the others, including things like
               correspondence about a recorded item, or a photo of the speaker. Figure 1 illustrates a
               bunch with some of its possible components.
                  Bunches have to be coherent units, but not too tightly bundled. They must be open
               enough to allow additions such as Nylund Skog’s (see 2 above) annotations of in-
               stances of laughter and repetitions, and of the beginnings of new narrative sequences,
               or to link in other related archival items uncovered at a later date.
                  Crucially, they must also permit “sideways” exploring, using most any component
               as a starting point for finding other materials, belonging in other bunches, for instance
               using the location where a recording was made to find more recordings from that
               place, or subject topic tags to find other mentions of the same, and so on.
                  In the present paper we focus on ways of accessing audio and treat bunches as be-
               ing centered on recordings, but of course any member of a bunch could serve as the
               center of another bunch. With each such change of viewpoint, the other associated
               items in the bunch come to function as metadata for the current focus item.
                  We are still in the process of identifying the best way of digitally representing the-
               se underlying relations between archival items, for instance looking into linked data
               approaches.
                  It must be admitted that the obstacles to large-scale encoding of bunches are not
               just technological – as set out above, the structure of the archives often makes it rather
               hard to find and reliably connect physical records that belong together; as a conse-
               quence the relations of digitised materials are not always evident either.
                  Nevertheless, bunches are a valid and important concept, and making the interrela-
               tions between items explicit adds significant value to each, in expressing the archival
               context, as well as permitting structured browsing of the holdings.




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               Fig. 1. Illustration of a “bunch”, in this case centered on a recording with the accession number
               Bd 1711.


               3.2         Digital research environment

               Taken together, the bunches just described will form a multidimensional network of
               archival records (/items/text excerpts/index entries/commentary, etc.) encoded for
               their various properties and their relations to other records (/items/...).




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                  One of the project aims is to design a prototype system for users to interact with
               the data, a digital environment made available to the research community that permits
               exploration of the enriched dataset through searches and navigation.
                  Further design specifications of the backend of this platform are being investigated,
               such as the type of permanent resource IDs to be used, options for effective file stor-
               age formats and retrieval methods, and most efficient query procedures.
                  The envisaged system will further provide a set of custom tools to aid access to au-
               dio content. For instance, it will be possible to go straight from a specific annotation
               in text or a subject topic card to listening to the relevant portion of a recording, and
               there will be ways of exploring content with the help of visualisation. Project mem-
               bers at KTH are developing an ASR system, which will be able to assist by making
               many of the recordings searchable in text format.
                  A system of this type would correspond well with the wishes expressed by folklore
               researchers for a system that can handle different types of related data resources –
               recorded interviews, letters, notes and summaries from data collectors and research-
               ers, questionnaires, etc. – as parts of one connected collection, rather than as isolated
               resources.
                  Some of the digital tools, pre-existing or designed within the project, are described
               below.


               3.3         Audio navigation tools

               In response to Nylund Skog’s time-consuming work with analysing the recording of
               Carl Nelson (see cf. [3]), a prototype tool was designed to link notations of time in her
               document to the correct parts of the recording, allowing her to simply click on the
               time stamp to re-listen to the audio that an annotation concerns. This is helpful also in
               that she can reorder her notes as she wishes, without worrying that abandoning chron-
               ological order will make it harder to retrieve the sound.
                  In the project, larger-scale trials with automatic alignment have been made on ar-
               chive materials, linking brief text descriptions of the contents or subject topic into
               sections of audio recordings, primarily for two lots of data, so that the right portion of
               audio can be accessed directly via the text records, which in turn can be found by
               searching. The first lot of data is the subject topic catalogue for recordings (which had
               been digitised by retyping). The other lot emanate from the project Hem (‘Home’)
               where participants were interviewed about their attitudes to their accommodation
               situation, and the interviews were summarised in chunks. Both sets have time stamps,
               allowing automatic linking.
                  These materials, along with other materials belonging with them in bunches, are
               expected to form the basis of the prototype environment for accessing archive data as
               described above.
                  Another tool explored is the transcription and annotation software ELAN [12], de-
               veloped with a view to linguistic analysis of video and audio recordings of speech (or
               sign language). Leaving video aside, the audio track is displayed in raw waveform,
               which forms a time line. The wave form can be segmented and annotations entered
               for each segment on an annotation tier below (see bottom left image in Fig.1]. Any




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               number of tiers may be added and then hidden/displayed and reordered, so that there
               is no problem having mark-up for quite varied sets of properties. For instance, some-
               one may want to tag all speech disfluencies, then the same person or someone else
               wants to annotate all uses of demonstratives, or references to mythical beings, or turn-
               taking patterns between interviewer and respondent, and so forth.
                  A small portion of archive recordings have full, word-by-word transcriptions of
               content, and in those cases we have successfully been able to use one of the web ser-
               vices for automatic annotation accessible through ELAN to align text to audio, name-
               ly the WebMAUS forced aligner [13].
                  Annotation tiers can easily be exported and added to bunches, forming another
               source of time-stamped textual entry points to audio.
                  The audio browser Edyson [14], developed within the project, also produces time-
               stamped annotations that may serve in the same way.


               4           The collaboration experience – observations,
                           conclusions and recommendations

               The activity and usage study conducted within the Tilltal project is a crucial part of
               the collaboration process, and is presented briefly below.
                  The activity and usage study should be seen as an overarching design process that
               involves all three case studies in the project. It has two parts, using activity theory and
               use case modelling, respectively, as methods of investigation.
                  The more general part of the study aims to understand and describe the bigger pic-
               ture of (using tools for) collecting, processing and making spoken narratives available
               for research at the ISOF, with the aid of Activity theory (for an overview, see [7]) as
               the theoretical framework. This involves considering contextual factors surrounding
               the core activities: the community in which the activities take place (at the different
               archives), the division of labor between actors (e.g., IT staff, researchers and archi-
               vists) and the rules and conventions that govern the activities (such as intellectual
               property rights, privacy laws and research ethics). Field diaries, observations, inter-
               views, group discussions and workshops are used for data collection.
                  Data from that part of the study feeds into the next, which is an iterative, dialogical
               design process, where requirements from the SSH researchers meet proposals from
               the language technologists, following the principles of participatory design [10]. The
               aim is to further specify and model researchers’ needs of information and usable tools
               for seeking information in speech material: What kind of information is needed to
               answer a certain research question? To what extent can the language technology of
               today provide that information? Is the quality level of the delivered information suffi-
               cient for the researcher? What would be the optimal way to report the results to the
               researcher? What degree of interactivity with the result reporting system is convenient
               for the researcher?
                  To give an example from the usage and activity study, one of the researchers
               (Nylund Skog) has been keeping a fairly detailed journal of her activities in the re-
               search undertaken in the first case study, such as practical efforts to locate materials in




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               the archive (specifically the Gilstring Collection as sketched above), her interactions
               with the materials found, as well as the process of shaping and defining her thinking
               on the research topic in response to that interaction. This has been quite instrumental
               for the language technologists to understand her specific research process and practic-
               es so as to be able to suggest relevant technological aids and in some cases create trial
               versions (cf. 3.3 above).
                  We believe that systematic documentation and analysis of the collaboration process
               can improve the quality of digital humanities research projects in several ways. First-
               ly, and most obviously, such meta-analysis makes the collaboration process itself
               more tangible and observable. This can be of great help in creating a more construc-
               tive and rewarding collaboration process. Although this of course is not a goal in it-
               self; rather, the improved collaboration then becomes a platform for achieving the
               specific aims of the digital humanities research project, and providing valid and relia-
               ble digital solutions to do so.
                  Furthermore, systematically studying the collaboration process in its own right not
               only benefits the project itself – it also opens up possibilities to disseminate the gath-
               ered knowledge to the scientific community.
                  From the earliest planning stages of the Tilltal project, it was clear that the inter-
               disciplinary aspects of the project needed to be taken seriously. We expected that
               collaboration between participants from such different academic traditions would
               entail some difficulties in communication, or at least require mutual readjustments.
               Several steps have been taken to ensure that all participants are on the same page.
               There are frequent meetings to make sure everyone is up to speed with what is going
               on, often with a subset of participants but several times a year all project members get
               together. We have also held several offsite workshops of a couple of days, in camp
               school spirit, which have moved the project forward significantly. The workshops
               have allowed project members to meet for longer continuous time blocks to present
               work in progress and to jointly explore archive data, with ample time for discussions
               and reflections.
                  Project members recognise that the well-worn distinction between quantitative and
               qualitative approaches holds to some extent for the scholars in the project too, despite
               the fact that the language technologists have a strong linguistics background and SSH
               academic culture is hardly alien to them. One thing that has become clear to them is
               how centrally important the concept of “context” is to the SSH researchers in the
               project; both in terms of data points being of no interest unless accompanied by rich
               context information, and in the sense that the archival setting itself constitutes a con-
               text with strong bearing on the research that can be conducted there. Although the
               language technologists expected the archive collections to be heterogeneous and the
               organisation complex, they had not fathomed the level and scope of heterogeneity and
               complexity – there is no valid comparison with, for example, a text corpus as a body
               of data from which a well-formulated query will extract all relevant items (with or
               without context). Meanwhile, the SSH researchers have gained a better understanding
               of what language and speech technology can – and cannot – do to facilitate their
               work. Continuously evaluating and discussing proposals for digital solutions (as part




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               10


               of the participatory design process) has also allowed for new research questions to be
               formulated jointly by various constellations of project members.


               5           Concluding remarks

               A fully digitised archive, with a user-friendly interface and handy tools enable whole
               new ways of interacting with and understanding archive data. In the physical archive,
               items are largely bound to whatever position they happen to occupy through events in
               the history of the archive. In the digital version, any item can be taken from its cus-
               tomary place, regarded from different angles, tentatively combined with other items in
               new ways and reshuffled over and over. There is no need to choose between chronol-
               ogy, topic, informant, location, etc. – you can have them all. Any property can be-
               come the path to finding more content.
                   The concept of bunches, implemented in the rich digital research environment with
               its tools, promise exciting advances in the research methods available in an archival
               setting. They could not have come about without the intense focus on cross-
               disciplinary exchange of methods and ideas implemented in the Tilltal project.


               6           Acknowledgement

               The Tilltal project has funding for the period 2017–2020 as part of the Collections
               and Research Programme, financed by the Royal Swedish Academy of Letters, Histo-
               ry and Antiquities and the Swedish Foundation for Humanities and Social Sciences
               (Riksbankens Jubileumsfond) (SAF16-0917:1).



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