=Paper= {{Paper |id=Vol-275/paper-17 |storemode=property |title=Research on collaborative information sharing systems |pdfUrl=https://ceur-ws.org/Vol-275/paper17.pdf |volume=Vol-275 |dblpUrl=https://dblp.org/rec/conf/esws/Eynard07 }} ==Research on collaborative information sharing systems== https://ceur-ws.org/Vol-275/paper17.pdf
                  Research on collaborative
                 information sharing systems

                                  Davide Eynard

                              Politecnico di Milano
                    Dipartimento di Elettronica e Informazione
                       Via Ponzio 34/5, 20133 Milano, Italy
                              eynard@elet.polimi.it

    Collaborative systems are systems designed to help people involved in a com-
mon task achieve their goals. They are widely used today, and they’re gaining
a great consensus both inside corporations and on the World Wide Web. There
are many kinds of collaborative systems, such as Wikis (like Wikipedia), blogs,
tag-based systems (like Flickr, del.icio.us and Bibsonomy) and even collabora-
tive maps (as in Google Maps). One of the main reasons of this success is that,
as applications are becoming more and more data-driven, spontaneous user par-
ticipation adds value to a system because it helps in creating a new, unique and
hard to recreate source of data [1].
    The main objective of this research project is to study collaborative systems
and the possibility to enhance them through semantics. The aim of a contam-
ination between these systems and Semantic Web technologies is twofold: on
one side, we think that the huge quantity of information created by the par-
ticipation of many users can be better managed and searched thanks to added
semantics; on the other side, Semantic Web community can exploit spontaneous
collaboration to increase the amount of knowledge described through formal rep-
resentations, making it available to many other applications. Between the many
different collaborative systems currently available we chose a couple of families
which, in our opinion, presented the most interesting open problems. On one
side, we approached Wikis and their semantic extensions [2–4]. On the other
side we studied tag-based systems (also called folksonomies), with a particu-
lar attention to social bookmarking web sites, highlighting their advantages and
their limitations[5–9].
    One of the main problems which characterizes Wiki systems is that published
information is unstructured, hard to search and manage. Current research on
Semantic Wikis is trying to address this problem through formal descriptions
of Wiki contents. Folksonomies have limits which are mostly due to their self-
moderation: lack of precision, lack of recall, gaming (that is, anyone can pollute
the system intentionally with wrong information), and lexical ambiguities [8],
which do not allow to easily extract meaning from tags in ways other than
statistics and clustering. To address Wiki limitations, we are working on a model
which uses different ontology layers to describe not only the contents, but also the
context (that is, the processes and the dynamics between users inside the wiki)
and the system itself. This would make the system not only more interoperable
with other applications, but also more easy to shape, so it would better suit the
2       Davide Eynard

needs of particular communities of practice[10]. For what concerns folksonomies,
we decided to extend them with semantics in two different ways. On one side,
using ontologies to describe them in a formal way: through these folksologies[11,
12], it is possible to model tag-based systems allowing for interoperability on
different levels (inside the single user space, within a system, or between different
systems and users). On the other side, using ontologies to describe folksonomy
contents rather than structure, mapping user tags inside it: this would allow users
to both have a quick, bottom-up, easy to use tag space and a more formalized,
top-down hierarchical view of their tags.
    At the present time we have implemented a tool which maps tags from
del.icio.us inside Wordnet ontology and provides a new way to browse them:
this allowed us to address some of the main problems which are typical of folk-
sonomies, such as lack of recall and lexical ambiguities. We have also developed
a fuzzy model to describe tag-based systems, which allowed us to get more accu-
rate results through advanced fuzzy queries and to formally describe properties
of some particular classes of tags. Currently, we are working on a Semantic Wiki
prototype which implements the model previously described, also allowing users
to tag its contents and map their tags inside a domain ontology.

List of References
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