=Paper= {{Paper |id=Vol-2763/CPT2020_paper_s7-5 |storemode=property |title=Integrated System Approach to Improving the Efficiency of IT Projects Management Based on Evolutionary Modeling |pdfUrl=https://ceur-ws.org/Vol-2763/CPT2020_paper_s7-5.pdf |volume=Vol-2763 |authors=Alena Zakharova,Konstantin Zakharchenkov,Yulia Vaynilovich }} ==Integrated System Approach to Improving the Efficiency of IT Projects Management Based on Evolutionary Modeling== https://ceur-ws.org/Vol-2763/CPT2020_paper_s7-5.pdf
   Integrated system approach to improving the efficiency of IT projects
               management based on evolutionary modeling
                                 A.A.Zakharova1, K.V.Zakharchenkov2, Yu.V.Vaynilovich2
                               zaa@tu-bryansk.ru, zaharchenkovkv@mail.ru, Ylia.v@tut.by
                                    1
                                      Bryansk State Technical University, Bryansk, Russia
       2
         Inter-State Educational Institution of Higher Education «Belarusian-Russian University», Mogilev, Belarus

    The concept of improving the efficiency of IT projects management is proposed, based on an integrated system approach to IT
projects management and implementing a rational choice of parameters of the IT projects management system. The described approach
provides integrated information processing and support for management decision-making at all stages of the IT project implementation.
The integrated system approach to improving the efficiency of IT projects management involves the development of new algorithms for
forming structure and composition of project teams and distribution of project team participants to project tasks using evolutionary
modeling. The advantage of the proposed approach is the ability to quickly respond to changes in the parameters of internal processes
of an IT project and an external environment. The proposed approach was tested when creating the corporate information system of
“SMIT-Yartsevo” LLC. The application of the proposed approach at “SMIT-Yartsevo” LLC ensured the reduction in the labor intensity
and timing of the implementation of the main stages of the project to create the corporate information system by increasing the efficiency
of managing the formation of project teams and the distribution of tasks among project team participants.
    Keywords: IT projects management, evolutionary modeling, project team, project tasks.

                                                                        competencies of project participants are not taken into
1. Introduction                                                         account.
    The IT projects management system is an active                          The above approaches ensure the improvement of
system [1, 2], the conceptual model of which can be                     project management efficiency by managing the
described by the following parameters: personal qualities,              composition of project team participants.
knowledge, skills of project team participants, structure                   Budyl'skiy A.V. explores the problem of distribution
and composition of project teams, structure and                         of resources among project tasks and replacing them [7].
composition of project tasks, project management                            Antonova A. S. and Burkova I. V. develop new
methods and technologies.                                               approaches to planning business processes and project
    Approaches to improving the efficiency of IT projects               work. Project management efficiency is improved by
management can affect any of the listed parameters of the               creating new planning methods [8, 9].
IT project model.                                                           An analysis of existing approaches to improving the
    IT project management, in accordance with the Agile                 efficiency of IT projects management showed that
methodology [3], has the following specific features:                   efficiency is achieved by optimizing certain aspects of the
− significant influence of personal and psychological                   IT projects management task and there are no integrated
    qualities of project team participants on the                       system approaches that implement a rational choice of
    effectiveness of project tasks solution;                            parameters of the IT projects management system,
− the need to constantly change the composition and                     providing integrated information processing and support
    structure of project tasks depending on changes in                  for management decision-making at all stages of the
    customer requirements;                                              project implementation.
                                                                            The developed concept implies a transition from
− the constant change in customer requirements
                                                                        improving the efficiency of IT projects management by
    necessitates the use of flexible development
                                                                        improving the efficiency of solving individual tasks to an
    methodologies that allow dynamic redistribution of
                                                                        integrated increase in the efficiency of IT projects
    tasks between performers in the project
                                                                        management based on a set of interconnected methods.
    implementation process.
                                                                            The main advantage of the proposed concept is its
    Prihozhy A. A., Zhdanouski A. M. proposed to
                                                                        flexibility: the ability to quickly and efficiently respond to
increase the efficiency of IT projects management by
                                                                        both external (changing customer requirements) and
optimizing development teams by evaluating their
                                                                        internal (project team composition) changes.
professional competencies taking into account the
                                                                            The proposed concept provides solving the scientific
requirements for a specific project [4].
                                                                        problem of increasing efficiency of IT projects
    For optimal distribution of applicant programmers in
                                                                        management using SADT methodology, cluster analysis,
the team in order to improve the quality of IT projects
                                                                        COCOMO II method [10] (modified on the basis of
implementation, Ostroukh E.N. offers an approach based
                                                                        T. Saati’s paired comparison method), the method of
on a combination of the classical model of resource
                                                                        expert estimates [11], evolutionary modeling algorithms
allocation, the Bee Colony algorithm, the Belbin R.M.
                                                                        [12, 13], and multilevel quality control of project tasks
Team Roles Theory and the accounting of professional
                                                                        solving.
qualities [5].
    Artemov O. V. approaches the formation of teams
from the position of socionics: the presence of leadership
relationships, role composition [6]. The professional



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4.0)
2. Theoretical foundations of IT projects                                          dynamically configuring the parameters of
   management concept based on evolutionary                                        evolutionary modeling algorithms.
   modeling                                                                        Improvement of IT projects management efficiency, in
                                                                               accordance with the proposed concept, is carried out by
    The concept of improving the efficiency of IT projects
                                                                               means of an integrated system approach to IT projects
management is based on further development of the Agile
                                                                               management that includes the formation of project teams
software development management methodology [3],
                                                                               and the distribution of IT project participants for tasks
further development of methods for building project teams
                                                                               using evolutionary modeling algorithms and multilevel
that comprehensively take into account behavioral and
                                                                               quality control of solving project tasks.
professional competencies [14, 15], of methods for
                                                                                   The distinctive features of the presented concept of
allocating resources to project tasks with the purpose to
                                                                               improving the efficiency of IT projects management are:
improve the efficiency of IT projects management with the
                                                                               1. an integrated system approach to improving the
adaptation of evolutionary modeling algorithms to solve
                                                                                   efficiency of IT projects management using modified
these problems, and the methodology of structural
                                                                                   evolutionary modeling algorithms to support decision-
analysis, labor cost estimation.
                                                                                   making in the process of:
    The proposed concept is based on the following
                                                                               − synthesizing the composition and structure of project
principles:
                                                                                   teams, taking into account the behavioral and
1. an integrated approach to the synthesis of the structure
                                                                                   professional competencies of candidates for
    and composition of project teams, combining the
                                                                                   participation in projects;
    accounting of behavioral [14, 15] and professional
    competencies of candidates for participation in the                        − synthesizing the structure and composition of project
    implementation of the project using evolutionary                               tasks and allocating project team participants to tasks
    modeling algorithms in combination with COCOMO                                 taking into account professional competencies. The
    II method and T. Saati’s paired comparison method                              degree of competencies ownership is determined based
    with the adjustment of algorithms parameters when                              on the results of a multilevel assessment of the quality
    changing system and external environment parameters;                           of solving project tasks;
2. synthesis of the composition and structure of the                           2. integrated processing of information on the personal
    project tasks taking into account the integrated                               and psychological qualities of project participants,
    processing of information on the distribution of project                       labor intensity and complexity of solving project tasks
    team participants for tasks by adapting evolutionary                           to reduce the number of iterations using adaptive
    modeling algorithms in combination with COCOMO                                 evolutionary modeling algorithms that allows ensuring
    II method and the T. Saati’s paired comparison method                          the fastest and most efficient formation of project
    to solve this task;                                                            teams and the distribution of participants in IT project
3. an integrated support for decision-making at each step                          teams to tasks.
    of the IT project implementation when changing                                 A structural diagram of the concept of improving the
    system (composition and structure of participants) and                     efficiency of IT projects management based on adaptive
    external (composition and structure of tasks) factors by                   evolutionary modeling algorithms is presented in Fig. 1.
                                                            IT projects management system

       IT projects       Integrated processing of
       participants   information about the results
                      of the personal-psychological     Results of           Integrated processing       List of tasks requiring
                        qualities analysis and the      the project              of information               improvement
                          results of each project      participants'        on the results of solving
                             participant's work            work                   project tasks
                      Results of an integrated analysis                     Rational composition and
                       of the personal-psychological                                                             Synthesis of the
                                                                             structure of project tasks
                      qualities and the results of each                                                    composition and structure
                              participant's work                                                                 of project tasks
                                                                    Integrated support for
                              Synthesis of the                    decision-making on the              Estimated labor intensity and
                        composition and structure                    distribution of project          time to solve project tasks
                              of project teams                       participants to tasks

                                       Rational composition,
                                                                              Rational allocation of project
                                     structure and parameters
                                                                               team participants to tasks
                                          of project teams


                               Improving the             Improving the efficiency of                            Improving the
                          effectiveness of project       managing the distribution of    List of tasks   effectiveness of multilevel
                              teams formation             IT project participants to         to be       quality control for solving
          List of               management                          tasks                                        project tasks          Results
                                                                                          monitored
          tasks                                                                                                                        of project
          for IT                                                       IT projects                                                       tasks
         projects                                                                                                                       solution
  Fig. 1. A structural diagram of the concept of improving the efficiency of IT projects management based on adaptive evolutionary
                                                         modeling algorithms
    Management of IT-project as socio-economic system                             The objective function of the task of improving the IT
involves dynamic change of parameters of control                              projects management efficiency
processes when parameters of internal processes of IT-                              𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃 = 𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸(𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇, 𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃) → 𝑚𝑚𝑚𝑚𝑚𝑚, (5)
project and parameters of external environment change. In                         where 𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃 is the IT project labor intensity.
accordance with the proposed concept, improving the                               The use of evolutionary modeling makes it possible to
efficiency of IT projects management is provided by                           select the values of IT projects parameters that reduce
configuring the parameters of evolutionary modeling                           labor intensity.
algorithms in the process of implementing IT projects,
depending on changes in the internal parameters of the IT                     4. Improving the efficiency of managing the
project processes and external environment parameters.                           formation of the structure and composition
    Improving efficiency by applying new approaches to                           of IT projects teams
solving IT projects management tasks is carried out at the                        The process of forming a project team is the task of
following stages of project implementation: the formation                     selecting project team participants taking into account
of project teams, the distribution of project team                            their personal and psychological qualities, qualifications
participants to tasks, multilevel quality control of tasks                    and specialization.
solving.                                                                          The scheme of the project team formation management
    To solve the problems of forming project teams and                        process is shown in fig. 2.
distributing project team participants to tasks in the                            The team composition is considered rational if it
management of IT projects, algorithms have been                               provides the greatest efficiency in terms of project
developed to improve the efficiency of management based                       implementation in the opinion of the project manager, as a
on evolutionary modeling, providing the possibility of                        decision-maker. In the process of evolutionary modeling,
implementing the main principles and features of the                          several variants of the composition of project teams are
proposed concept. The developed algorithms are                                formed. When deciding on the composition of the project
implemented in a software complex for multilevel IT                           team, the project manager can take into account a number
projects management [16].                                                     of factors that cannot be taken into account in the process
                                                                              of evolutionary modeling.
3. Formalization of the posing of the task of
                                                                                  The features of the proposed scheme of the process of
   improving the IT projects management
                                                                              controlling the formation of the structure and composition
   efficiency
                                                                              of project teams are listed below.
    In accordance with the proposed concept, the IT                           1. Integrated processing of information about project
project is characterized by the following set:                                    teams participants based on the analysis of personal
              ITproject = 〈Tasks, Participants〉,                       (1)        and psychological qualities using methods of cluster
    where 𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇 – the set of project tasks, 𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃         analysis, of knowledge, skills and abilities of project
– the set of project teams participants.                                          teams participants by applying methods of processing
    Each project task is characterized by the following set:                      the results of solving project tasks. Pre-processing of
       Task = 〈Priority, TechTask , ComplexityTask , PUFD 〉, (2)                  information accelerates the work of evolutionary
    where 𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃 is the priority of the task, 𝑇𝑇𝑇𝑇𝑇𝑇ℎ 𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇 is       modeling algorithms.
technologies and tools used, 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇 is the              2. Synthesis of the rational composition and structure of
complexity of the task, 𝑃𝑃𝑈𝑈𝑈𝑈𝑈𝑈 is the probability of detecting                  project teams based on evolutionary modeling with the
errors by the user.                                                               formation of a system of restrictions due to the
    The participants of project teams are characterized by                        specifics of IT projects, in the process of configuring
the following set:                                                                the parameters of evolutionary modeling algorithms in
           Participant = 〈LevelTech , Experience〉,                     (3)        combination with the use of COCOMO II method and
    where 𝐿𝐿𝐿𝐿𝐿𝐿𝐿𝐿𝐿𝐿 𝑇𝑇𝑇𝑇𝑇𝑇ℎ is the level of knowledge of                         T. Saati’s paired comparison method by for estimation
technologies and tools, 𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸 is experience with                   of project labor intensity.
technologies and tools.                                                           The proposed scheme of the process of controlling the
    Quality function for solving project tasks:                               formation of the structure and composition of IT project
              PUserDefect =
                                  UserFindDefect
                                                  → min,               (4)    teams provides integrated processing of information about
                                  AllFindDefects                              candidates for participation in projects and increases the
    where 𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈𝑈 is the number of errors in           effectiveness of management decisions when forming
the program detected by users; 𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴 is the            project teams by the decision-maker.
total number of errors in the program detected during the
program operation.




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                     Results of psychological
                         tests of project
                           participants                                                              Composition and structure
                                                                                                         of project tasks
                                                          Preliminary integrated processing of
                        Integrated processing of              information on project teams
                    information about the personal-      participants based on cluster analysis      Evaluation of project labor
                        psychological qualities of       to accelerate the work of evolutionary       intensity based on the
                     projects participants based on                modeling algorithms                 COCOMO II method
                   the results of psychological tests

                                                              Synthesis of the composition and           Ranking projects
                      Integrated processing of               structure of project teams based on      by priority based on the
                     information on the results               evolutionary modeling algorithms            T. Saati method
                      of solving tasks by each
                          project participant
                                                         Evaluation of teams composition and            Saving the solution
                                                           structure by the decision-maker



                                                        No             Is the team             Yes
                        Results of multilevel
                        control of solving IT                      composition rational?                 Composition and
                          projects tasks                                                             structure of project teams



           Fig. 2. Scheme of the process of managing the formation of the structure and composition of IT projects teams

                                                                                Saati’s paired comparison method to evaluate the
5. Improving the efficiency of managing the                                     complexity of tasks. The proposed information
   distribution of IT projects teams participants                               processing procedure provides a comprehensive
   to tasks                                                                     assessment of the feasibility of decomposing project
    The process of managing the distribution of IT projects                     tasks into subtasks in terms of the labor intensity of IT
teams participants to tasks involves determining the                            projects as a whole. The results obtained are the initial
composition and structure of project tasks, taking into                         data for evolutionary modeling algorithms used in the
account the rational distribution of project team participants                  distribution of participants in IT projects teams to tasks.
to tasks.                                                                    2. Distribution of projects teams participants to tasks using
   The scheme for solving the problem is shown in Fig. 3.                       evolutionary modeling algorithms with the formation of
   The features of the proposed scheme of the process of                        a system of restrictions due to the specifics of IT
managing the distribution of projects teams participants to                     projects, in the process of configuring the parameters of
tasks are listed below.                                                         evolutionary modeling algorithms. The proposed
1. Integrated information processing in the synthesis                           scheme of the process for managing the allocating of IT
    process the composition and structure of project                            projects teams participants to tasks provides integrated
    tasks using SADT methodology for decomposing the                            information processing and improves the efficiency of
    task into subtasks, COCOMO II method for estimation                         management decisions when forming the composition
    of the project labor intensity in combination with T.                       and structure of project tasks, assigning of IT projects
                                                                                teams participants to tasks.




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                   Saving the
                    received                               Composition and
                     solution                          structure of project tasks

                  Yes

                                            No                                              Selecting a next
              Distribution rational
                                                                                          task to decompose

                                                 Decomposing a task into subtasks
                                                   based on SADT methodology
                Evaluation by the                                                                       No
                decision-maker of
              distribution of project            Estimation of the level of complexity
               teams participants                 of tasks based on T. Saati method
                                                                                                                        Multilevel control
                     to tasks                      before and after decomposition               Are all tasks   Yes     of the solution of
                                                                                                considered?               project tasks
              Allocation based on                 Evaluation of the project's labor intensity
             evolutionary modeling               based on COCOMO II method before and
              algorithms of project                       after task decomposition
             teams participants to
                      tasks                                                                                           Results of multilevel
                                                                                                                      control of solving IT
                                      Yes                Does labor intensity            No                             projects tasks
                                                            decrease?


            Composition and structure
               of project teams


                 Fig. 3. Scheme of the process for managing the allocating of IT projects teams participants to tasks

6. Approbation of the proposed approach while                                       the creation of the CIS of “SMIT-Yartsevo” LLC was the
   improving the efficiency of projects                                             automation of management processes adapted to the
   management for the creation of corporate                                         business processes of the enterprise. During the
   information systems                                                              development of the system, the algorithms of management
                                                                                    processes implemented in the CIS were optimized from
    The proposed approach to improving the efficiency of
                                                                                    the point of view of production and economic indicators of
IT projects management was implemented when creating
                                                                                    the enterprise.
the corporate information system (CIS) of “SMIT-
                                                                                        Multilevel testing of CIS modules was performed by
Yartsevo” LLC. The purpose of the IT project was to
                                                                                    employees and heads of structural divisions of “SMIT-
improve the efficiency of management processes through
                                                                                    Yartsevo” LLC. Based on the results of the assessment of
automation. In the process of automation, a preliminary
                                                                                    the quality of work, the project manager was made
assessment of the effectiveness of algorithms for planning
                                                                                    decisions to change the composition of the project team
processes in the CIS and a rational choice of algorithms’
                                                                                    participants.
parameters were carried out [17].
                                                                                        The development of the CIS of “SMIT-Yartsevo” LLC
    To implement the project to create the CIS in
                                                                                    made it possible to ensure an annual increase in sales of
accordance with the proposed integrated system approach,
                                                                                    products by 20%, reduce the number of products not
the project manager formed a team of developers. When
                                                                                    completed by the time they were launched into production
forming the team, in addition to professional
                                                                                    by 50%, and reduce the number of orders that were not
competencies, the personal and psychological qualities of
                                                                                    completed on time by 80%.
the developers were taken into account.
                                                                                        The estimated economic effect obtained by applying
    The composition and structure of the project tasks
                                                                                    the proposed integrated system approach to improving the
corresponded to the classic functionality of the ERP
                                                                                    efficiency of IT project management in combination with
system. In the CIS of “SMIT-Yartsevo” LLC were
                                                                                    integrated production automation amounted to about 4
implemented product specification processes in a
                                                                                    million Russian rubles (the estimated economic effect
specialized pricing module, sales and production planning,
                                                                                    confirmed by the act of implementation).
demand management, material requirements planning,
material supply planning. Each task of the development of                           7. Conclusion
CIS has been decomposed into subtasks. The composition
and structure of the tasks was optimized in terms of                                    The new concept of improving the efficiency of IT
minimizing the labor intensity and time of the project                              project management is proposed, based on the integrated
implementation. COCOMO II method was used to assess                                 system approach to IT project management, including the
the labor intensity of tasks solving.                                               formation of the structure and composition of project
    Traditional approaches to the implementation of CIS                             teams and the distribution of project team participants to
are aimed at changing the business processes of the                                 project tasks using evolutionary modeling algorithms.
enterprise to adapt to one of the standard CIS                                          As a result of applying the proposed concept of
configurations. A distinctive feature of the IT project for                         improving management efficiency in the implementation
                                                                                    of educational IT projects [19], in addition to reducing the
labor intensity of project implementation, significant             CIT&DS 2017, Communications in Computer and
improvement of quality indicators of training of IT-               Information     Science, Vol.      754,     Springer
specialists was noted [19].                                        International Publishing AG 2017, pp. 361-374. doi:
    The use of the proposed integrated system approach in          10.1007/978-3-319-65551-2_26 (2017).
the creation of the CIS of “SMIT-Yartsevo” LLC made it        [12] Barricelli, N. A. Symbiogenetic evolution processes
possible to ensure an increase in the efficiency of                realized by artificial methods. Methodos 9(35–36),
managing the formation of project teams and the                    143–182 (1957).
distribution of tasks among the participants in the project   [13] Saymon, D. Evolutionary optimization algorithms.
teams. The implementation of the project on the creation           DMK Press, Moscow (2020). (In Russ.)
of the CIS of “SMIT-Yartsevo” LLC ensured the increase        [14] Belbin, R. M. Types of roles in management teams.
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   The reported study was funded by RFBR, project             [16] Vaynilovich, Yu. V., Zakharchenkov K. V. Program
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                                                                   Innovation 8(250), 88–96 (2019). (In Russ.)
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