=Paper= {{Paper |id=Vol-2786/Paper45 |storemode=property |title=Impact of Covid-19 Outbreak on Performance of Indian Banking Sector |pdfUrl=https://ceur-ws.org/Vol-2786/Paper45.pdf |volume=Vol-2786 |authors=Ambrish Kumar Mishra,Archana Patel,Sarika Jain |dblpUrl=https://dblp.org/rec/conf/isic2/MishraP021 }} ==Impact of Covid-19 Outbreak on Performance of Indian Banking Sector== https://ceur-ws.org/Vol-2786/Paper45.pdf
 Impact of Covid-19 Outbreak on Performance of Indian Banking
 Sector
 Ambrish Kumar Mishraa, Archana Patelb and Sarika Jainc
 a
   Office of DGA (Energy) Comptroller and Auditor General (CAG), Delhi, India
 b
   Institute of Computer Science, Freie University Berlin, Berlin, Germany
 c
   Department of Computer Applications, National Institute of Technology Kurukshetra, Haryana, India

              Abstract
              The COVID-19 pandemic adversely impacted various industrial sectors of India as well as other
              countries across globe. In India, impact is resulting to a negative growth rate in economy. Many
              sectors were performing good before the pandemic but now they have been pulled down by this
              pandemic. So, it is very much required to analyze and cater the data about those sectors which are
              badly impacted by pandemic, these sectors play vital role in Indian economy. One of the most
              important sector of Indian economy is banking sector which is responsible for all the financial
              activities going on in the country and working as a supporting hand to all of the industries in term
              of financing, credit, transactions, collection and payment and so on. There are so many reports
              containing numerous data are in public domain stating the effects of this virus pandemic. The data
              is not only in physical form but also it is scattered in various format over the internet. Though the
              data amount is enormous, the major problem is to get the appropriate data according to the user
              needs. The databases available online are being regularly updated but these databases are not able
              to provide inference over the knowledge already stored. By using inference capability, we can fetch
              latent and indirect information out of the knowledge base. Various ontologies for Covid-19 are
              available online but they do not focus on the performance of banking sector of India during Covid-
              19. So, many times users do not get appropriate information according to the imposed query. This
              article attempts to highlight the repercussions of the Covid-19 in the performance of the Indian
              banking sector by creating and evaluating the largest comprehensive knowledge base called
              ontology (Covid19-IBO) in order to get semantic information, in continuation of the same we
              address few important research questions with respect to Indian economy.

              Keywords
              Large data, Ontology, Indian Banking, Covid-19, Sectors, Evaluation




 1. Introduction                                                                            work. Apart from it the new phase of Indian
                                                                                            Banking resembles in work like providing forex
                                                                                            support, digital banking, e-commerce, telebanking,
 Indian economy basically depends on the three
                                                                                            e-kiosk and many more. You cannot imagine rapid
 sectors namely primary sector, secondary sector
                                                                                            growing economy without banking support. If
 and tertiary sector and all the three sectors are
                                                                                            banking sector get impacted by any obstacle its
 being majorly supported by banking sector.                                                 consequences will definetly be borne by all these
 Banking sector is providing the financial                                                  three sectors which are pillar of the Indian economy.
 support to all these sectors by disbursing loans,                                              This pandemic appeared as “black swan event”
 advances, short term credits, issuing letter of                                            that needs immediate action from government to
 credit, bank guarantees etc as its traditional
                                                                                            help resume economic stability through banking
ISIC’21: International Semantic Intelligence Conference, February                           channel [1]. Based on approximation about
25-27, 2021, New Delhi, India                                                               recovery time from this global pandemic various
     ambrishkm.comm@cag.gov.in (A. K. Mishra); arch-
   anamca92@gmail.com (A. Patel); jasarika@nitkkr.ac.in (S.Jain)                            economic tools are pointing out towards global
            ©️ 2021 Copyright for this paper by its authors. Use permitted under Creative
            Commons License Attribution 4.0 International (CC BY 4.0).
                                                                                            economic depression of different dimensions.
            CEUR Workshop Proceedings (CEUR-WS.org)                                         Covid-19 has affected the economy of India at that
                                                                                            time when the growth rate of the country was at
                                                                                            lowest in last 10 year. In the recent past, Indian
economy was trying to get on the track by        Now, Banks have to minimize the risk and use the
recovering with a slow rate. However, due to     high risk-averse strategy to restructure loans,
this pandemic the recovery process is severely   provisioning bad debts due to less risk appetite,
impacted. As in last two quarters India has      Indian banks have already suffered severe losses in
facing negative growth in GDP. The Indian        past restructuring attempts. The same report
economy was already suffering even before the    indicates that 19 sectors are been adversely
Covid-19 outbreak, but Covid-19 outbreak         impacted by this pandemic resulting the stress of
resulting it worsen more. In a recent report     dept having value Rs 15.5 lakh crore which were not
published by the RBI (India’s central bank)      under the stress before this virus outbreak [2]. Fig 1
states that this virus has impacted better       (a) and (b) shows the adverse impact on % share in
companies, organizations and businesses that     banking sector debt and debt in Rs lakh crore
were performing well before this pandemic.       respectively.
                                                      Therefore, investigation of the impact of Covid-
                                                 19 from the large amount of distributed data is very
                                                 vital to prevent the downfall of the economy and the
                                                 minimize the pandemic effect. It is also essential
                                                 because this study will be used as a touch bearer in
                                                 future if any of the pandemic impacts like Covid-19.
                                                 This paper offers the Covid19 impact on Banking
                                                 ontology (Covid19-IBO) that provides semantic
                                                 information about the impact of the Covid-19 on the
                                                 banking sector of India. The major contributions of
                                                 the paper are listed below:
                                                 • Development of Covid19 Impact on Banking
                                                      ontology (Covid19-IBO)
                                                 • Evaluation of the Covid19-IBO by different
                                                      evaluation approaches
                                                      The rest of the paper is divided into six sections.
                                                 Section 2 describes existing work. Section 3
                                                 discusses some research questions that is handled by
                        (a)                      developed ontology. Section 4 shows the
                                                 development and evaluation of the Covid19-IBO.
                                                 Section 5 emphases the result and discussion of the
                                                 proposed work. Section 6 shows the results of
                                                 subjective testing and last section concludes the
                                                 paper.

                                                 2. Literature
                                                 Covid-19 pandemic adverse impact the Indian
                                                 economy. To control the flow of the virus, GoI
                                                 announced a nationwide lock down and various
                                                 policies to help the people. Dev and Sengupta [3]
                                                 have analyzed the economic condition of the India
                                                 before the Covid-19 along with policies that has
                                                 been declared so far and potential effect of the shock
                                                 on several part of the Indian economy. Rakshit and
                                                 Basistha [4] have wrote an article about economic
                                                 effect of the outbreak in India by considering
                         (b)                     outbreak as a man-made disaster i.e. human tragedy.
Figure 1: (a) % share in banking sector debt     They addressed three important research questions:
(b) debt in Rs lakh crore (Source: data taken    the effect of Covid-19 on the Indian economy along
from [2])                                        with the detailed analysis of the different sectors
                                                 that suffered from Covid-19, the effect of Covid-19
on the bilateral trade relationship between China     literature, we claim that the available databases and
and India, the performance of health system           ontologies that provide information according to the
during      this    pandemic.       Kanitkar    [5]   user queries do not have the complete information
demonstrated the economic loss of India during        about the impact of Covid-19 on Indian banking
Covid-19 by using a linear I/O model and results      sector that play vigorous role in the growth of Indian
shows that the loss is about 10-30% of its GDP.       economy.
The author has also focused on the emission of
CO2 from the power sector and electricity             3. Research Questions
supply, demand. Demirguc-Kunt et al. [6] have
analyzed the effect of the Covid-19 outbreak on
the banking sector by discussing the bank stock       By the current article, three important research
prices all over the world along with examine the      question are addressed that are listed below:
role of financial policy by using global
databases for the performance of bank stocks.         RQ1. What are the necessary steps to minimize the
     The Covid-19 data is available on the            loss to banking sector by Covid-19 pandemic?
internet in various format. WHO provides
multilingual Covid-19 database that updates           In current situation by the cause of outbreak of this
regularly and contains all the information about      virus pandemic, Indian banks need to review the
Covid-19 [7-8]. Kousha and Thelwall [9]               portfolio in asset and liability side, for all the
provided the access of the coverage of scholarly      discussed cases to easily grasping the negative
databases and impact indicators from the period       effect. This present economic situation warns more
of 21.03.2020 to 18.04.2020 so that people can        stress evaluation that might show straight
identify the important new studies quickly from       implications for settlement that are make by Indian
Covid-19 publications like news, tweets,              Banks for current time. Finding the high-risk
citations, facebook, databases and many more          sectors/areas/corporates/individuals     and      re-
places. To respond effectively to emergencies         evaluating the credit risk provisions related with
like public health, we need to share the              loan for various economical cases is inevitable.
information across various disciplines and IT
systems [10]. This is the place where ontologies      RQ2. What are the major challenges for Indian
offer excellent services and overcome the             banking sector during Covid-19?
problem of interoperability. Along with the
databases, various ontologies also have been          During the virus pandemic, major production units
developed in order to exact the hidden and            were closed or partially working. Entertainment,
semantic information. Dutta and DeBellis [11]         Aviation, Tourism industries are badly impacted.
have published the ontology as a data model           Due to the same liquidity in market needs to
namely COviD-19 ontology for case and patient         increase with keeping an eye to lowering down the
information (called CODO) on the web as a             NPA. This is major challenge for banking industry.
knowledge graph that provides the information         For the same, RBI has infused liquidity of about 3.2
about the Covid-19 pandemic. The primary              % of GDP in the system. Now banks can lend to
focus of the CODO ontology is to describe the         reconstruct / support badly impacted industries but
Covid-19 cases and Covid-19 patient data.             taking a lighter risk. Right now, many SMEs and
Infectious Disease Ontology (called IDO) is an        MSMEs are bound to shut down their operations,
interoperable ontology that contains the domain       surely it is indicating towards increasing of loan
information about infectious disease where            default cases. Though as a cushion RBI has allowed
entities are related to the clinical and biomedical   moratorium period, it is not enough to meet the
aspects of the disease [12]. The extension of the     requirement of industries. Hence RBI has to make
IDO and Virus Infectious Disease ontology             all efforts to meet the challenges and take the
(VIDO) is called COVID-19 Infectious Disease          banking industry in right direction.
Ontology (known as IDO-COVID-19) and
contains the information about the Covid19            RQ3. How much Indian banking sector prepared
disease and SARS-CoV-2 virus [13].                    for effects of Covid-19 on economy?
    The available different format of data (text
documents, video, audio, databases and                Preparation of Indian banking sector lies on
ontologies) contains the detailed information         sustainability of this virus in a long-time span, it
about the Covid-19 disease. After studying the        also depends on nature as well as intensity of the
shocks given to economy. In current pandemic           (Covid19-IBO) represents the accurate knowledge
time, future of banking sector depends mainly          in the domain of banking sector of India and the
on designing      the     policy     and     their     knowledge storage is complete, continuous, easily
implementation now. RBI's proactive approach           accessible and readable. Covid19-IBO contains a
and stabilizing role is need of hour. However,         structured knowledge of Indian banking sector. This
RBI mainly tried to reduce the repo rates and          knowledge is reusable according the need of user.
increase the liquidity in economy. By pumping              Collection of data in a structured manner is an
fund in the banking system without proactive           integral phase of the ontology development process.
assessment fiscal measures for fulfilling the          For the development of the Covid19-IBO ontology,
demands will surely contribute in increasing the       we collect the data from different sources (as
NPAs. The latest report of CRISIL indicates that       mentioned below) according to the need of the
banking industry will suffer with an increase of       domain.
11.5% in bad loans by March next year. This            • Research articles of conferences, journals and
may cause uncertainty in banking industry                  book chapters
resulting “discouragement in consumption as            • Existing ontology repositories/portals like Bio
well as the invested corpus required for pushing           portal, EMBL-EBI, Agro portal
quick recovery in economy.” We may have a              • Articles on websites (As Wikipedia, blogs, dif-
huge surplus of money due to supply of funds to            ferent sites and so on.)
maintain the liquidity and this large corpus may       • Covid-19 Databases and ontologies
remain underutilized by the households                 • Conducting interviews with expert person like
organizations and industries due the pandemic              doctor and general public.
effect. How long we face the same situation in         • Covid-19 Reports, GoI
future? Only time knows, but it is astonishing
whether, without demand being assessed, these               An ontology is organized in hierarchal manner
policies will ever be enough, though they have         where every entity is attached with other entities in
some relaxing effects in short run.                    a parent-child relationship. Data property and object
                                                       property are the properties contained in ontology to
4. Development of Ontology                             define the relationship between the entities. Use of
                                                       data property is to relate any individual to a user-
This section focuses on the ontology                   defined value while use of object property is to re-
development and its evaluation followed by key         late the individuals belonging to any class [16].
information about data collection.                     Covid19-IBO provides light-weight scope of repre-
                                                       sentations that reflects various important and re-
                                                       quired concepts about the impact of Covid-19 on In-
    4.1.         Creation of ontology                  dian Banking sector and relations among them. It
                                                       has knowledge such as schedule and non-schedule
Ontology is a knowledge representation scheme          bank that can further classified into Indian banks
that encode knowledge in the form of classes,          and Foreign banks in the form of concepts with re-
relationships, properties or features or attributes,   lationships like disjoint, operating etc. By using this
instances or individual and axioms [14].               information, machines become more capable in in-
Ontology helps to infer the implicit domain            ferring much practical and relevant knowledge of
knowledge as like human does, which cannot be          past, present and future situation, that will help peo-
achieved using conventional Database, using            ple by strengthening their decision-making process
domain specified rules. In case of database, we        in a strategic and tremendous manner.
will define all the relations manually for every            Covid19-IBO stores real-world information
instance. Therefore, Database does not provide         into RDF format (Subject-Object-Predicate) that re-
hidden information automatically until it is not       duce the storage space as compared to other repre-
defined. Although rules are also available in the      sentation scheme. Figure 2 (a), (b) and (c) shows the
database but it is limited whereas redundancy in       classification of concepts, object and data properties
RDBS can be reduced using normalization                respectively. All object and data properties have do-
process but cannot be removed and ontology             main and range for example: Axis Bank has_open
provides 0% redundancy due to its hierarchical         Saving Account (Object Property), PNB Bank
nature. Therefore, ontology is used in various         has_status NPA(Data Property).
applications to structured real-life data [15].
Covid19 Impact on Banking Ontology
                                                  4.2.        Evaluation
                                             Evaluation of the Covid19-IBO is very important in
                                             order to know the quality and content of the
                                             ontology. The evaluation of Covid19-IBO ontology
                                             determines that ontology is well built and comprises
                                             all essential concepts and relationships which are
                                             required for the reasoning. Evaluation approaches
                                             are categories into two group namely Verification
                                             that means Building an ontology correctly and
                                             Validation that means building the correct ontology.
                                             For the verification, we use Quantitatively (Metric
                                             based Approach) and Qualitatively (Criteria based
                                             Approach) approaches. To validate the ontology, we
                                             use competency questions. We have utilized the
                                             Pellet and Hermit reasoners (available in the protégé
                                             tool) to check the consistency of the developed
                                             Covid19-IBO.

                                             •    Quantitatively: We evaluate the ontology
                                                  quantitatively by using OntoMetric tool [17]
                                                  which is a metric-based approach. It divides the
     (a)                     (b)                  features into five metrics namely Schema,
                                                  Instance, Base, Graphs, and Individual axioms.
                                                  Table 1 indications the important magnitude of
                                                  some metrics of Covid19-IBO that shows the
                                                  richness of the ontology. These magnitudes
                                                  have been calculated with the help of
                                                  OntoMetric tool.

                                                      Table 1
                                                      Value of Metrics of the Covid19-IBO

                                                               Metrics                 Value
                                                               Axioms                   313
                                                        Logical axioms count            137
                                                             Class count                105
                                                       Object property count             28
                                                        Data property count              43
                                                          Properties count               71
                                                      SubClassOf axioms count            94
                                                 SubObjectPropertyOf axioms count        18
                                                  SubDataPropertyOf axioms count:        19
                                                         Attribute richness          0.409524
                                                        Inheritance richness         0.895238
                                                        Relationship richness        0.229508
                                                          Axiom/class ratio          2.980952
                                                         Class/relation ratio        0.860656
           (c)
                                             •    Qualitatively: We evaluate the ontology
Figure 2: Covid19-IBO ontology (a) Classes        qualitatively by using Ontology Pitfalls Scanner
(b) Object Properties (c) Data Properties         (OOPs) tool [18] which is a criteria-based
                                                  approach. OOPs shows the pitfalls or error by
                                                  determining       Consistency,     Conciseness,
    Completeness, Correctness and Clarity of         Disease Ontology (IDO-COVID-19) do not contain
    the Covid19-IBO under the three categories       the complete information about the impact of
    namely minor (not very serious pitfall),         Covid-19 on Indian banking sector.
    important (not critical pitfall but it is
    important to correct it) and critical (need to
    remove this pitfall) pitfalls.




    Figure 3: Pitfalls that has been removed

    Figure 3 shows all the pitfalls that are         Figure 4: Matric value of ontologies namely
    calculated by OOPS! tool [18] and these          Covid19-IBO, CODO, CIDO and IDO-COVID-19
    pitfalls need to be removed from the
    ontology. We have removed all the minor          Figure 4 shows the value of different metrics of
    and major pitfalls of the Covid19-IBO            available ontologies as compared to Covid19-IBO.
    ontology by enhancing it. Covid19-IBO has        Although in some cases available ontologies have
    no critical pitfalls as shown in figure 3.       more matric values as compared to Covid19-IBO
                                                     yet our developed ontologies are sufficient in order
•   Competency Questions: We validate the            to provide the complete and precise information
    ontology by writing competency questions         about each question which are related to the impact
    that provides better understanding of the        of Covid19 on Indian banking sector. Figure 5
    scope and objectives of the Covid19-IBO          depicts the number of common entities of available
    and helps to build the correct ontology          ontologies as compared to Covid19-IBO.
    according to the user’s need. Some selected
    competency questions are mentioned
    below:
    a) What is state wise rise in NPA during
        Covid-19 pandemic?
    b) How many corporate accounts has been
        closed during Covid-19 pandemic?
    c) What is sector wise depreciation rate in
        credit repayment during Covid-19 pan-
        demic?
    d) Which bank and sector suffered most by        Figure 5: Number of common entities of Covid19-
        this pandemic?                               IBO of available ontologies
    e) How many bank employee’s loss their
        job during pandemic?
    f) How many new accounts, loans, credit          6. Subjective Testing
        cards are being issued from starting of
        the pandemic?
                                                     To test our approach, we have adopted subjective
                                                     testing suggested by industry experts. Several
5. Result and Discussion                             important parameters namely Adoption of
                                                     properties (as compared to existing ontologies),
The available ontologies namely an ontology for      User friendly (How easily user can adopt), Future
collection and analysis of Covid-19 data             use (How ontology can be used in future viz
(CODO), Coronavirus Infectious Disease               vaccination process), Relevance of current time
Ontology (CIDO), and COVID-19 Infectious             (Referring to the current situation of Covid-19
pandemic), Benefit of ontology, Impact on             The developed Covid19-IBO ontology has been
economy and Impact on society (How this               evaluated by three approaches namely competency
ontology can be used by students, research            questions, OntoMetric tool and OOPs pitfall
scholars, professionals, Industry personnel etc)      scanner that shows completeness of the Covid19-
has been considered for the rating of this            IBO. We have also compared the Covid19-IBO with
ontology by the users on the scale 1 to 10 where      other accessible and available ontologies of
1 stands for not at all satisfying these parameters   Covid19 and infer that the existing ontologies are
and 10 for best possible satisfaction.                not able to provide complete and concrete answer of
     Thirty-nine users participated in the            the question about the Indian banking sector.
subjective testing by filling the google form.            The future work of this paper is focus on the
Among the thirty-nine users, the eighteen are         development of the widget that offer semantic
female and twenty-one are male. The average           services like visualization, annotation, mapping etc.
age of the participant is 28.05 whereas               We will also publish the Covid19-IBO on linked
minimum and maximum age of participants are           open data (LOD) for better accessibility and
21 and 52 respectively. The participated users        reusability.
belong to different occupation like faculty,
engineers, students and scholars etc. Users have
also provided additional comments over the            References
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