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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>When Worlds Collide: Comparing the Logic of the Industrial and Welfare Societies</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Annika Hasselblad</string-name>
          <email>annika.hasselblad@miun.se</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Leif Sundberg</string-name>
          <email>leif.sundberg@miun.se</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Department of Information Systems and Technology, Mid Sweden University</institution>
          ,
          <country country="SE">Sweden</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2019</year>
      </pub-date>
      <fpage>317</fpage>
      <lpage>325</lpage>
      <abstract>
        <p>As governments around the world are increasingly using digital technology to generate social value, it is important to consider what types of logic underpin this value creation. Previous research has identified a dominant market logic, associated with new public management (NPM) in the public sector, which has had certain adverse effects. Against this backdrop, the purpose of this paper is to outline and compare the logic of two ideal societies: the industrial society and societies, each with its own logic. The results reveal important differences between these societies. While the welfare society neglects factors related to the mode of production and time, the industrial society lacks several important values, including human rights, solidarity, community and equality. By comparing these societies, this paper generates an understanding of why it is highly problematic for an industrial-based NPM logic to dominate in sectors such as education and health care. Such dominance is likely to lead to important values being overlooked.</p>
      </abstract>
      <kwd-group>
        <kwd>Welfare</kwd>
        <kwd>Industrial</kwd>
        <kwd>Society</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        Governments around the world are increasingly using digital technology to generate a variety of
(public) values.
        <xref ref-type="bibr" rid="ref22">Rose et al. (2015)</xref>
        describe how values in the public sector are associated with
different traditions that may not always be in harmony with each other.
        <xref ref-type="bibr" rid="ref23">Thornton and Ocasio (1999)</xref>
        refer to the concept of institutional logic: 'the socially constructed, historical patterns of material
practices, assumptions, values, beliefs, and rules by which individuals produce and reproduce their
material subsist
and Friedland (1985) describe three contending institutional orders of modern western societies:
capitalism, state bureaucracy, and political democracy. Related to these orders is the notion of
rationality, which has been identified as a dominant factor in the western culture
        <xref ref-type="bibr" rid="ref19">(Meyer et.al , 1987;
Meyer et.al , 1997)</xref>
        , affecting the popularity of market logic found in the institutional order of
capitalism. By having its heritage in the Industrial Revolution, market logic builds on the creation
of efficient production, competition, and profit. From the prosperity of market logic in the private
sector, it has later been applied to the welfare state in the form of the new public management
(NPM) paradigm
        <xref ref-type="bibr" rid="ref14">(Hood, 1991)</xref>
        . This paradigm has faced criticism for its dominant focus on
competition, results assessment, and the primary activity of writing contracts
        <xref ref-type="bibr" rid="ref25">(Deakin and Michie,
1997:1; Walsh, 1995)</xref>
        .
        <xref ref-type="bibr" rid="ref17">Lagergren (1999)</xref>
        argues that welfare organizations in the public sector have
been affected by NPM in a negative way when they deviate from a welfare logic to a market logic.
        <xref ref-type="bibr" rid="ref6">Bornemark (2018)</xref>
        argues that the application of market logic to welfare services, which might be
less suitable for quantitative assessment, creates certain tensions. For example, it might not be
to apply NPM, in non-industrial contexts, including the public sector. While the NPM ideal of
quantification might improve transparency, it might also lead to de-professionalization and
pseudoquantification, leading public servants to focus more on achieving assessment goals than on tasks
that belong to their professions
        <xref ref-type="bibr" rid="ref18">(Liedman, 2012)</xref>
        .
      </p>
      <p>Against this backdrop, the purpose of this paper is to outline and compare market logic to welfare
logic by using two ideal type of societies: the industrial society and the welfare society. The study
examines core works of literature on these two societies.</p>
      <p>This paper proceeds as follows. In Section 2, the industrial and welfare societies are described in
more detail. In Section 3, the methodology is described. The results of the study are presented in
Section 4, followed by concluding remarks in Section 5.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Ideal-type Societies</title>
      <p>
        The ideal-type methodology was first used by
        <xref ref-type="bibr" rid="ref26">Weber (1978)</xref>
        to explain ways of understanding the
distinctive character of the reality in which we live. He reflected on specific elements of ideal
sociological types, which he summarized as configurations of generally intended subjective
meaning to which modes of recurrent social action are oriented in the context of communal or
associative social relationships. Weber insisted that it was possible and valid for social scientists to
order empirical reality even though all humans have an independent perspective, which affects their
objectivity. With this in mind, this study focuses on certain general structural elements of the ideals
of the industrial and welfare society to describe their characteristics.
2.1.
      </p>
      <sec id="sec-2-1">
        <title>The Industrial Society</title>
        <p>
          questioned. It achieved popularity in 1816 when it was used by Henri de Saint-Simon and later by
Aguste Comte to argue that the future would be industrial. It emerged in clear opposition to the
rationalist critique of theological-feudal authority and the ideals of liberty, equality and freedom of
conscience, meaning that the theory of industrial society was opposed to the ideal of democracy.
Weber believed that rationalization was the central force in the development of industrial theory,
encompassing the realms of economics, politics, public administration, law and culture. Advances
in science and the rise of intellectualization led to increased use of machine technology and the
development of modern rational capitalism, rational law, legal-national authority and bureaucratic
related to the human invention of the market economy. Darenhof (1959) highlighted a difference
assumed to refer to identical concepts. When Darenhof described the industrial society, he drew on
production of surplus value, mechanized factory production and the existence of classes. Multiple
descriptions of the industrial society exist in relation to theories of a post-industrial or
postcapitalistic society. Bell (1973),
          <xref ref-type="bibr" rid="ref24">Toffler (1980)</xref>
          and Beckford (1989) have described a transition from a
pre-industrial to an industrial society and, finally, to a knowledge-based information society called
the post-industrial society. In summary, the concept of an industrial society or industrial civilization
has been discussed and used for many decades to describe how society has developed. Although
reducing the rich material on the industrial society to an 'ideal-type' may generate a rather restrictive
concept, this approach can also be a useful tool for understanding the main characteristics of this
society.
2.2.
        </p>
      </sec>
      <sec id="sec-2-2">
        <title>The Welfare Society</title>
        <p>
          The welfare state is often related to the idea that all citizens are entitled to a minimum standard of
living and basic social services. It is built on a combination of elements both from socialism and
capitalism: two political ideologies are combined in the idea of the modern welfare state
          <xref ref-type="bibr" rid="ref15">(Kananen,
2014)</xref>
          . Daily (2011) argued that the concept of welfare has a strong moral content, which means that
it not only entails how we, as individuals, live but also how we believe others should live. As this
study aims to describe the vision of an ideal-type of a w is the
phenomenon that represents this society to the greatest extent. The key work of literature describing
the vision of an ideal welfare society used in this paper is by
          <xref ref-type="bibr" rid="ref17">Lagergren (1999)</xref>
          . She described the
political vision of the Swedish 'peoples home' (folkhemmet), which represents an idealized cognitive
as collectivism, where the moral base stems from solidarity and societal motherhood. The nature of
ethical properties is that they are built on moral premises, whereby norms are separated from their
home several core values from political statements: free rights, the provision of safety
and care, order and organization, common solutions in everyone's best interest, solidarity, fairness,
thoughtfulness, cooperation, helpfulness, trust, community, togetherness, a society built on both
genders, functionalism, equality and no privileged or revoked. The main building block of this
society is an assumption of human morality. If humans in a welfare society do not have morals, that
is, the motivati
help another in distress, which derives from the recognition that they are in some sense members
        </p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>3. Methodology</title>
      <p>
        As aforementioned, this study revolves around two types of societies as depicted in previous
literature. These societies are studied by using Weber's ideal types: the ideal industrial society and
the ideal welfare society. These societies were outlined in the section above. The methodology of
ideal types has been further refined by
        <xref ref-type="bibr" rid="ref21">Rex (1977)</xref>
        and
        <xref ref-type="bibr" rid="ref11">Gerhardt (1994)</xref>
        . In this paper, two sets of
factors are used to describe the main characteristics of the two societies in more detail. The first
consists of ten factors: mode of production, economic sector, transforming resources, strategic
resources, technology, skill base, methodology, time perspective, design and the axial principle
        <xref ref-type="bibr" rid="ref5">(Bell,
1976)</xref>
        . These factors relate to a market logic associated with the industrial society. The second group,
welfare factors, is derived from Lagergren's (1999) description of the welfare society. This group
consists of nine factors: human rights, provision, order and organization, solutions, solidarity,
community, social structure, functionalism and equality. These factors relate to a welfare logic found
within the welfare society. The welfare and market logics are described using factors gathered from
previous research on the industrial society identified by Daniel Bell (1973) and those of the welfare
999). These factors can be
described as concepts that explain the purpose and mindset behind the ideal types. An expected
outcome of this comparison is the identification of gaps between the two ideal types of society,
meaning certain aspects may be overlooked when the one is applied to the other. These gaps can
later be used to generate an understanding of the problems caused when one type of logic becomes
dominant and is applied to areas for which it is inappropriate.
      </p>
      <p>
        The methodology of applying factors relating to the welfare and industrial societies to the
opposite ideal-type society consists of multiple steps, in which interpretation is particularly relevant.
To ensure the study's reliability, we position it in previous research by Bell (1973) and
        <xref ref-type="bibr" rid="ref17">Lagergren
(1999)</xref>
        . While the use of ideal types has been criticized for being incoherent and overly abstract
(Aronovitch, 2012), we argue that the ideal-type methodology is useful for highlighting certain
characteristics of a society: ideal types do not necessa
they are represented, for example, in literature.
      </p>
    </sec>
    <sec id="sec-4">
      <title>4. Results</title>
      <p>4.1.</p>
      <sec id="sec-4-1">
        <title>Economic Factors</title>
        <p>This section consists of two parts. In 4.1, the industrial and welfare societies are compared based
on economic factors. Then, in 4.2, these societies are compared based on welfare factors.</p>
        <p>The aforementioned economic factors are presented in Table 1, together with the logic associated
with them in relation to both ideal types. These factors are outlined in more detail below.</p>
        <sec id="sec-4-1-1">
          <title>Welfare society</title>
          <p>Service provision</p>
          <p>Strategic resource
Technology
Skill base
Methodology
Time perspective
Design
Axial principle
Social goods
Supportive</p>
          <p>Service work
Common solutions for
everyone's best</p>
          <p>Equality</p>
          <p>Financial capital</p>
          <p>Machinery for production
Engineer, semi-skilled worker</p>
          <p>Empiricism, experiment
Adaptation by experimentation</p>
          <p>Economic growth
Inclusion of all people</p>
          <p>Game against fabricated nature</p>
          <p>
            Under the economic factor mode of production no welfare ideal-type characterization could be
identified. The ideal welfare society does not strive for production but rather focuses on how to
create a society where every citizen is included and their individual needs are satisfied. The welfare
society is related to the provision of services to citizens and, therefore, does not have a mode of
production: citizens cannot be treated as a product. It is important to note that the welfare society
was born out of industrialization and that without economic growth and production, the financing
of the welfare state would not be possible. The economic sector of a welfare society focusses on service
provision rather than on goods production. The provision of welfare services, such as health care
and social support, is vital (Pierson, 2006). However, as mentioned above, income from taxation is
vital to support the service provision that the welfare society is built on. The resources that transformed
pre-industrial society into an industrial society included oil, gas, coal and nuclear power, which
provided new ways of creating energy. The resource that creates a welfare society is human
morality: the ability to differentiate right from wrong through moral consensus
            <xref ref-type="bibr" rid="ref17">(Lagergren, 1999)</xref>
            .
          </p>
          <p>
            An industrial society uses financial capital as a strategic resource, whereas the earlier pre-industrial
society used raw materials. In the ideal welfare society, the strategic resources are social goods,
which represent the services provided to citizens to increase welfare. In a welfare society, the
purpose of technology is to support rather than to provide profit and support production, as in the
ideal industrial society.
            <xref ref-type="bibr" rid="ref12">Hall (1959)</xref>
            argues that the basis of a welfare state rests on people supporting
each other which derives from solidarity. The skill base for the ideal industrial society includes the
skills of engineers and semiskilled workers, which can enhance the production process, improve
working rates and, therefore, increase profit. The vital skills in an ideal welfare society are those
related to service work. As mentioned above, the service supporting citizens and the moral principle
of helping our fellow humans are the basic principles of the ideal welfare society
            <xref ref-type="bibr" rid="ref17">(Lagergren, 1999)</xref>
            .
The methodology behind the development of an industrial society is based on experimentation,
empiricism and the scientific method. The methodology of the creation of a welfare society is based
on finding a middle way to construct a society that supplies every citizen with the support they need
            <xref ref-type="bibr" rid="ref17">(Lagergren, 1999)</xref>
            . In the account of the ideal welfare society, time or time perspective are not
discussed. Therefore, the economic facto
society. The ideal industrial society has an ad hoc adaptive time perspective, whereby
experimentation is used to solve problems. According to Bell, an industrial society is built on a game
against fabricated nature. By contrast, the ideal welfare society is built on the inclusion of all people.
This is similar to the design of a post-industrial society, which is based on a game between persons.
The main focus in an industrial society is on economic growth through production. In the welfare
society, the axial principle is the pursuit of equality
            <xref ref-type="bibr" rid="ref17">(Lagergren, 1999)</xref>
            .
          </p>
          <p>The aforementioned welfare factors are illustrated in Table 2, together with the logic associated with
them of both ideal types. These factors are then outlined in more detail below.
4.2.</p>
        </sec>
      </sec>
      <sec id="sec-4-2">
        <title>Welfare Factors</title>
        <p>Order and organization
Solutions
Solidarity
Community
Societal structure
Functionalism
Equality</p>
        <sec id="sec-4-2-1">
          <title>Welfare society</title>
          <p>Freedom
Safety and care</p>
          <p>Policy</p>
          <p>For everyone's best
Thoughtfulness and helpfulness
Togetherness and cooperation
Built on two genders</p>
          <p>Social and cultural
No privileged or revoked</p>
        </sec>
        <sec id="sec-4-2-2">
          <title>Industrial society</title>
          <p>Economic growth</p>
          <p>Rationalization</p>
          <p>For profit</p>
          <p>
            Built on consumption
Design and construction
In a welfare society, free human rights is a core value. However, no equivalent is mentioned in the
account of the ideal industrial society. Industrialization emerged as a rationalist critique of
secularization, theological-feudal authority and ideals such as liberty, equality and freedom of
conscience
            <xref ref-type="bibr" rid="ref3">(Badham, 1986)</xref>
            , which means that it is also in opposition to the ideal of democracy.
Another aspect of the industrial or production society that contrasts with the core value of human
rights is an alienated workforce
            <xref ref-type="bibr" rid="ref13">(Harbison &amp; Myers, 1959)</xref>
            , which results in depersonalized
individuals. The industrial society aims to provide economic growth but not from a communal or
individual perspective: owners do not want to increase profit for society but rather for themselves
(although profit increases provide increased taxation that can later be used to provide safety and
cing obsolescent
material and intellectual culture by a more productive and rational culture. An ideal industrial
society uses economic rationalization to create order and organization (Dahrenhof, 1959; Aronovich,
2012). Rationalization, in turn, leads to standardization, which provides a common language,
thereby improving communication between companies and increasing efficiency. Standardization
often demands categorization and simplification, which can result in information loss. In a welfare
society, order is achieved through government policy. Solutions in an industrial society are directed
by profit and production efficiency with the aim of reducing costs and striving for maximal profit
(Bell, 1973). The most profitable solution is preferred.
          </p>
          <p>
            In a welfare society, solutions should benefit everyone. The factors solidarity and community are
not found in the account of the ideal industrial society. Solidarity is not a priority in an industrial
society as evidenced in effects such as alienation, inequality and anomie
            <xref ref-type="bibr" rid="ref7">(Botomore, 1974)</xref>
            . Post-war
descriptions of modernization and industrialization by Comte, Spencer, Tönnies, Tocqueville,
Durkheim and Weber
            <xref ref-type="bibr" rid="ref3">(Badham, 1986)</xref>
            show the decline of community and the rise of urbanism and
centralization, which indicates that the reformation of society through urbanization runs counter to
the creation of community. The main purpose of an industrial society is to increase production and
reduce the prices of goods. This results in a new social structure that is built on increased
consumption. The functionalism factor relates to the design and construction of technologies to
increase production.
            <xref ref-type="bibr" rid="ref16">Kerr et al. (1960)</xref>
            identify those who construct and design these technologies as
revolutionary intellectuals. Advances in science and the rise of intellectualization resulted in
increased use of machine technology (Banham, 1986). The factor equality could not be found in the
account of the ideal industrial society. According to
            <xref ref-type="bibr" rid="ref7">Botomore (1974)</xref>
            , inequalities are inescapable,
tolerable and even desirable in an industrial society: societies may be egalitarian in inspiration but
hierarchical in organization. An alienated workforce is said to be one of the requirements of a
production society
            <xref ref-type="bibr" rid="ref13">(Harbison &amp; Myers, 1959)</xref>
            .
          </p>
        </sec>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>5. Concluding Remarks</title>
      <p>This paper compared the logic of two ideal societies: the industrial society and the welfare society.
The factors that determine these societies were gathered from existing literature, and the societies
were described using an ideal-type methodology. The results of the comparison between the
economic factors related to these ideal societies reveal that two factors were missing in a welfare
society: mode of production and time perspective. This result does not come as a surprise since the
welfare society is not focused on production values. The comparison between the ideal societies in
relation to welfare factors generates some interesting results, especially in the context of the
economic factors frequently applied in welfare organizations, such as health organizations and
social services. The account of an industrial society showed gaps in relation to the following factors:
human rights, solidarity, community and equality. This research adds to the current literature by
demonstrating that a welfare organization evaluated in relation to economic factors lacks important
values. In parallel, without a market logic, the welfare society has no mode of production.
Bell D. (1973) The coming of post-industrial society: A venture in social forecasting. N.Y: Basic Books, 2nd Ed</p>
      <p>Marcuse H. (1964) One Dimensional Man; Studies in the Ideology of Advanced Industrial Society. Boston:
Beacon Press.</p>
      <p>-37 in Institutional Structure: Constituting State.</p>
      <p>Pierson C. (2006) Beyond the welfare state?: The new political economy of welfare (3rd. ed.). Cambridge</p>
      <sec id="sec-5-1">
        <title>About the Authors</title>
        <p>Annika Hasselblad
Leif Sundberg
I am a PhD student at Mid Sweden University in Sundsvall, Sweden. I started my PhD journey in 2018 and are
interested in investigating the values effecting technology creation and usage, and whether they becomes
successful or not. I am currently writing my thesis which investigates the values affecting 'welfare
technologies' used in care organizations.</p>
      </sec>
    </sec>
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