=Paper= {{Paper |id=Vol-2797/xtableofcontents |storemode=property |title=None |pdfUrl=https://ceur-ws.org/Vol-2797/xtableofcontents.pdf |volume=Vol-2797 }} ==None== https://ceur-ws.org/Vol-2797/xtableofcontents.pdf
                                                     Table of Contents

Editorial ............................................................................................... 1
Shefali Virkar, Marijn Janssen, Ida Lindgren, Ulf Melin, Francesco Mureddu, Peter Parycek,
Efthimios Tambouris, Gerhard Schwabe, Hans Jochen Scholl



Ongoing Research

Data Strategies, Policies and Agenda ...................................................................................................... 11
David Osimo, Francesco Mureddu, Vassilios Peristeras, Anita Cioffi, Cristina Moise, Charlotte van
Ooijen

An Assessment of Open Government Data Benchmark Instruments .............................................. 29
Ilka Kawashita, Ana Alice Baptista, Delfina Soares

Open Data Reuse and Information Needs Satisfaction: A Method to Bridge the Gap ................. 41
Elisabeth Gebka, Jonathan Crusoe, Karin Ahlin

Bayesian-belief Networks for Supporting Decision-making of the Opening Data by the
Customs ......................................................................................................................................................... 51
Ahmad Luthfi, Boriana Rukanova, Marcel Molenhuis, Marijn Janssen, Yao-Hua Tan

Towards an Open Data Research Ecosystem in Croatia ...................................................................... 59


Alexopoulos

Regional E-Participation Portals Evaluation: Preliminary Results from Russia ............................. 71
Andrei Chugunov, Yury Kabanov, Georgy Panfilov

Citizen Engagement in Technically Dynamic Environments ............................................................. 79
Angie Westover-Muñoz, David Landsbergen, Amanda M. Girth

Crisis Volunteerism and Digital Transformation ................................................................................. 89
Maria Murphy

Digital Government Communications in Russian Public Sphere: A Trend Study ........................ 99
Olga Filatova, Radomir Bolgov
The Relationship Between Outbound and Inbound Communication in Government-to-Citizen
Interaction ................................................................................................................................................... 107
Christian Ø. Madsen, Willem Pieterson, Sara Hofmann

Reducing Digital Exclusion of Seniors - Exploring the Lasting Effects of Collaborative Training
Sessions ....................................................................................................................................................... 117
Jesper Holgersson, Max Ellgren

The Use of Blockchain Technology in Digital Coproduction: The Case of Barcelona ................ 125
Evrim Tan, A. Paula Rodriguez Müller

Exploring Open IT-based Co-creation in Government: A Revelatory Case Study ....................... 135
Lieselot Danneels, Stijn Viaene

Local Leadership for Public Digital Transformation Towards Smart Cities Reflections from
Leaders ......................................................................................................................................................... 145
Aneta Kulanovic, Fredrik Carlsson, Elin Wihlborg

Small Town vs. Big City: A Comparative Study on the Role of Public Libraries in the
Development of Smart Communities .................................................................................................... 155
Xiaoyi Yerden, Mila Gasco-Hernandez, J. Ramon Gil-Garcia, G. Brian Burke, Miguel Figueroa

The Impact of Smart City Initiatives on Human Rights .................................................................... 165
Leif Skiftenes Flak, Sara Hofmann

Analysing e-Government through the Multi-Level Governance Lens - An Exploratory Study in
Belgium ....................................................................................................................................................... 175
Maxim Chantillon, Anthony Simonosfki, Thomas Tombal, Rink Kruk, Joep Crompvoets, Monique
Snoeck

Diffusion of E-services: Data from Seven Swedish Municipalities ................................................ 185
Leif Sundberg

Digicampus Preliminary Lessons from a Quadruple Helix Ecosystem for Public Service
Innovation ................................................................................................................................................... 195
Nitesh Bharosa, Marijn Janssen

Understanding the Role of Intermediaries in Digital Government: The Case of Immigration
Services ........................................................................................................................................................ 205
Luz Maria Garcia-Garcia, J. Ramon Gil-Garcia

Strengthening Health Systems in Low-Income Countries: A Stakeholder Engagement
Framework .................................................................................................................................................. 215
Diana Frost, Mufti Mahmud
Who is the Target User of a Patient Record System? .......................................................................... 223
Pasi Raatikainen, Samuli Pekkola

The e-Governance of Land Record and Social Dispute Resolution: An Impact Evaluation of the
Punjab Land Record Management Information System (PLRMIS) in the Punjab Province
Pakistan ....................................................................................................................................................... 235
Inayat Ullah, Wafa Akhoubzi

Exploring the Use of Robotic Process Automation in Local Government...................................... 249
Ida Lindgren

X-RAI: A Framework for the Transparent, Responsible, and Accurate Use of Machine Learning
in the Public Sector ................................................................................................................................... 259
Per Rådberg Nagbøl, Oliver Müller

Stimulating the Uptake of AI in Public Administrations: Overview and Comparison of AI
Strategies of European Member States ................................................................................................. 269
Colin van Noordt, Rony Medaglia, Gianluca Misuraca

Lost in Translation: Enterprise Architecture in e-Government Projects......................................... 279
Martin L

Addressing Lock-in Effects in the Public Sector: How Can Organisations Deploy a SaaS
Solution While Maintaining Control of Their Digital Assets? ........................................................ 289
Björn Lundell, Jonas Gamalielsson, Andrew Katz

Ambidextrous Policy: Cross-Country Comparison of Policies for the Digitalization of
Healthcare ................................................................................................................................................... 297
Michael Kizito, Johan Magnusson

Collective Data Analytics Capability Building Processes: a Governance Model ......................... 307
Boriana Rukanova, Anneke Zuiderwijk-van Eijk, Moorchana Das, Yao Hua Tan, Toni Männistö

When Worlds Collide: Comparing the Logic of the Industrial and Welfare Societies ................ 317
Annika Hasselblad, Leif Sundberg

Detecting and Generalizing Quasi-Identifiers by Affecting Singletons......................................... 327
Matteo Pastore, Maria Angela Pellegrino, Vittorio Scarano



Reflections & Viewpoints

Stealth Democracy? Searching for a Democratic Middle-Ground................................................... 339
Marius Rohde Johannessen, Lasse Berntzen
Stakeholder Involvement in City Transformation: Towards a Smart Old Town ......................... 347
Ulrika Lundh Snis, Irene Bernhard, Anna Karin Olsson

Borderlines for Smart Police Work ........................................................................................................ 351
Jörn von Lucke



Workshops

SPIDER: open SPatial data Infrastructure eDucation nEtwoRk ...................................................... 355
Bastiaan van Loenen, Ali Mansourian, Frederika Welle Donker

Assessment of the Use of Artificial Intelligence to Support Public Services: Methodology and
Roadmap...................................................................................................................................................... 359
Anne Fleur van Veenstra, Gabriela Bodea, Tjerk Timan, Gianluca Misuraca, Colin van Noordt



Posters

                                                           ....................................................................................................... 365
Daniel Toll, Fredrik Söderström

ENDA: Insights into Building a Chatbot for Open Government Data ........................................... 371
Fritz Meiners, Fabian Kirstein

Where Does the Value of Open Data Lie? A Framework to Assess Open Data Impacts ........... 375
Michele Benedetti, Claudio Russo, Luca Tangi, Irene Vanini