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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Providing Actionable Insights for Jurisprudence Researchers</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Jamie Schram</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Christian Dirschl</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Jessica Kent</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Quentin Reul</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Vincent Henderson</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Harry Sabnani</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Wolters Kluwer R</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>D U.S. LP</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Riverwoods</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Wolters Kluwer Deutschland GmbH</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Munich</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Germany</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Wolters Kluwer France</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Paris</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>France</string-name>
        </contrib>
      </contrib-group>
      <abstract>
        <p>Attorneys and legal practitioners spend inordinate amounts of time reading case-law documents, trying to find relevant, precedential or exemplary decisions that support particular patterns of claims made in adjudicatory matters on behalf of their clients. To ameliorate this ubiquitous problem, we have crafted a Legal and Regulatory domain-specific ontology that works in tandem with our enterprise upper ontology. Up until recently, attorneys have relied and trusted books (including digital books) over more modern ways of consuming information. Since the start of the COVID-19 pandemic, there has been an erosion of the belief in the need for information to be delivered in book form [2]. As legal professionals are used to retrieving granular information in their personal search engine of choice (most start with Google), they come to expect similar capabilities from their legal search engine, which requires extracting more domain-specific insights from jurisprudence when using research products in their daily activities. Specifically, the metadata that is traditionally represented in our content is descriptive of, and specifically focused on, the document as the canonical subject. Rather than focusing on the document, we instead employ an abstract, information-centric representation of the specific semantic units that are realized in the text of jurisprudence documents (such as claims made by the litigants, facts of the case, etc.). We will describe some of the challenges we have faced, and lessons learned, in moving from a more “traditional” documentbased mantra of enrichment to more domain-specific semantics.</p>
      </abstract>
      <kwd-group>
        <kwd>Legal Ontology</kwd>
        <kwd>Knowledge Extraction</kwd>
        <kwd>Semantic Search</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Problem description</title>
      <p>
        Wolters Kluwer is a global company which provides “professional information,
software solutions, and services” [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. Our expert solutions use a combination of domain
knowledge, advanced technology, and services for a variety of fields including legal
and regulatory, medical, tax and accounting, and governance, risk, and compliance. A
large segment of our Wolters Kluwer customer base in the legal and regulatory field
[
        <xref ref-type="bibr" rid="ref12">12</xref>
        ] is tasked with a complex research challenge: jurisprudence (case-law) research.
Attorneys and legal practitioners spend inordinate amounts of time reading case-law
documents, trying to find relevant, precedential or exemplary decisions that support
particular patterns of claims made in adjudicatory matters on behalf of their clients.
As long as the main business model was to bill by hours, this did not have a negative
effect on revenue. Due to changed requirements coming from the customer, who
prefer more and more fixed price mandates (which can also be more easily compared
with offerings from competitors), this effort has all of a sudden a major effect and
optimization of processes and tasks is playing a critical role in business success.
During the Research portion of the journey, relevance, accuracy and speed is critical.
“Traditional” searches present a number of unique challenges for the attorney:
• Searching by keywords returns a majority of irrelevant jurisprudence where the
judge’s decision has nothing to do with the subject. The lawyer must read the
document to know if it’s relevant.
• Searching jurisprudence by article of law returns mostly irrelevant documents
where cited articles are not the basis for the decision. The lawyer needs to read
each document to determine whether the legal ground is pertinent.
• A traditional search may sort cases by date; however, the most recent case may
not really be the most relevant.
2
      </p>
    </sec>
    <sec id="sec-2">
      <title>Solution description</title>
      <p>
        For lawyers who need to craft a legal strategy, Wolters Kluwer aims to deliver a legal
intelligence solution that takes any description of a legal matter as input to match to
relevant jurisprudence documents based on extracted insights (e.g. claims, legal
arguments, etc.), so that the lawyer can select effective arguments. Unlike current
fulltext search engines, our solution uses jurisprudence semantics to organize information
and provide quantitative data to support the goals of the lawyer. This upholds our
company strategy to build expert solutions that actively contribute to the professional
goals of users [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. Note that this endeavor extends and builds upon the work that was
done in Wolters Kluwer Germany to create a knowledge graph-based search engine
designed for German court case data [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. The knowledge graph-based search was
aimed at surpassing traditional keyword matching by identifying legal concepts in
search queries and map these directly with legal concepts in the documents. This
approach had its limitations in that a legal concept in the query could be found in
different parts of the document and depending on the semantics of this document section,
the retrieved document could be relevant or not. And this is where the notion of the
semantic unit comes into play. A more NLP based focus in the LYNX project [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]
seems to be a complementary effort to our work.
      </p>
      <p>
        Using a combination of an enterprise ontology for Wolters Kluwer based on
industry-standard technologies such as RDF [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ] and the Web Ontology Language [OWL])
[
        <xref ref-type="bibr" rid="ref6">6</xref>
        ], a Knowledge Graph [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ] and Machine-Learning techniques, we provide a solution
that can identify and understand the relationship between various semantic units
intrinsic to case-law documents (i.e., facts, claims, legal grounds, decisions, etc.). This
then allows our customers to provide a natural language description of a client’s
factual circumstances giving rise to a legal risk or conflict, and to receive insights into
case-law that most closely meets their specific situation, and more specifically to the
outcomes of those related case-law documents, thus assisting the professional in
determining his strategy for the course of action to adopt relative to the specific merits
of the matter at hand.
      </p>
      <p>So the solution at hand enables and enhances both use cases: searching via legal
concepts and searching via a natural-language based case description.
2.1</p>
      <sec id="sec-2-1">
        <title>Modeling jurisprudence semantics using the enterprise ontology</title>
        <p>
          We have created an extension to our Wolters Kluwer enterprise ontology to define
concepts covering the Legal &amp; Regulatory domain and the relationships between them
[
          <xref ref-type="bibr" rid="ref4">4</xref>
          ].
        </p>
        <p>Wolters Kluwer solutions must have similar capabilities to Google and other
information retrieval sources as professionals (legal and otherwise) as well as the
general public are accustomed to fast, accurate information from their personal search
engine of choice (most start with Google). To provide these capabilities, our solutions
require the extraction of more domain-specific insights during their use of the
research products.</p>
        <p>Traditionally the metadata represented in our content is descriptive of, and
specifically focused on, the document as the canonical subject. This traditional approach is
insufficient for the expected capabilities of modern-day jurisprudence research.
Rather than focusing on the document, we instead employ an information-centric
representation of the specific “semantic units” that are realized in the text of jurisprudence
documents.</p>
        <p>For example, in order to formulate an effective legal argument on behalf of a
client, an attorney researching jurisprudence must be able to ascertain and understand
the discrete claims that are made by the litigants, the facts of the case, and any legal
grounds that are used to establish legal precedent for the arguments made in the case.
The researcher must then clearly understand the relationships between these legal
aspects as the foundation for the judge’s reasoning behind the decision rendered in the
case, and subsequently any remedies that are ordered in association with that decision.
For an illustration of the semantic units used in a determination, see figure 2.
As noted above, attorneys are increasingly looking for fast, intelligent solutions that
match the patterns unique to their specific judicial matter to relevant case-law
throughout the corpus of a given legal domain and jurisdiction. The driving factor to
accelerate legal research for the attorney is the fact that as mentioned above billing
has changed.</p>
        <p>
          Creating a model to represent jurisprudence semantics in this manner leads to
many challenges, such as logistics and scale. Specifically, we need to provide a model
that can represent jurisprudence across multiple countries, and accounts for text in
multiple languages. Every judicial model in Europe (and throughout the world, for
that matter) shares commonalities, but also has its own unique attributes. Our
approach for the design and management of the ontology aims to strike a balance
between a very loose semantic model, which provides great flexibility and extensibility
(based primarily on making use of SKOS [
          <xref ref-type="bibr" rid="ref9">9</xref>
          ] for controlled vocabularies, and making
use of SHACL [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ] as a mechanism to enforce business-specific constraints) and is
easier for general business users to understand, and a more semantically precise
ontological model which tends to be more practical for developers to work with.
        </p>
      </sec>
      <sec id="sec-2-2">
        <title>Initial Approach</title>
        <p>At the outset of our program, we approached the problem with respect to the
enterprise ontology extension from a somewhat “traditional” standpoint. Specifically, we
considered the discrete semantic units, such as claims, facts, legal grounds, etc. to be
represented as fragments of text within documents, where those fragments were
specifically “typed” making use of pre-defined SKOS controlled vocabularies. This
approach allowed us to use the enterprise ontology largely “out-of-the-box”, with only
minimal extension.</p>
        <p>Using a combination of manual and ML-based techniques, we were able to
recognize relevant sentences in jurisprudence documents and map them to this model.</p>
        <p>While this approach provided a great deal of flexibility in the modeling, and was
relatively easy for Subject Matter Experts to understand, it also had a number of
limiting aspects:
• The model was “document-centric”;
─ Representing our jurisprudence semantic units (i.e., claims, legal grounds, facts,
etc.) as simple typed fragments within the boundaries of documents makes it
more difficult to recognize and map the same logical unit realized in other
documents, where the wording and phrasing may be completely different, or even
represented in a different language.
• The model provided indirect and imprecise semantics (i.e., defining semantics via
SKOS v. OWL);
─ Rather than working with semantic units that employ first-class semantic typing,
(i.e., this is a Claim, this is a Fact, etc.) we indirectly modeled those semantics
in terms of fragment types (i.e., this is a fragment in a document, which happens
to be typed as a Claim, etc.)
• The model was not easily understood, and perhaps more importantly, not easily
actionable by the developers who were building the expert solution for the reasons
noted in the previous points.
2.3</p>
      </sec>
      <sec id="sec-2-3">
        <title>Revised Approach</title>
        <p>We soon realized that while the original modeling paradigm had some advantages, we
needed something that was more robust and more semantically precise. As a result,
we pivoted to an approach that defined jurisprudence semantics as a set of
domainspecific extension classes in a Legal &amp; Regulatory Jurisprudence ontology extension.
This allowed us to define jurisprudence semantic units such as Facts, Claims, Legal
Grounds, etc. as “first class” semantic units, rather than having them represented
solely as typed fragments buried in document text.</p>
        <p>These ontology extensions represent semantic units (instances of OWL Classes) for
claims, legal grounds, facts, etc., which are realized in jurisprudence document text,
but we desire to manage as normalized, document-agnostic abstract objects. For
example, we recognized that the same normalized object (Fact, Claim, etc.) may be
realized in multiple jurisprudence documents, but the language in the text may be
completely different. This shift in modeling allowed us to represent those objects
completely independent of the documents from which they may happen to appear.
This allowed us to establish semantic relationships between these normalized
semantic units, based on applied business logic and subject matter expert insight, which then
helps to drive the application to provide actionable insights for the attorney, such as
profiles of what sets of jurisprudence content, regardless of phrasing or terminology,
most closely match the unique factual situation of their clients, and insights into how
arguments based on that jurisprudence have fared, i.e., how often did the plaintiff win
such a case, etc.
• Depending on what capabilities you want to provide, your semantic modeling
choices need to facilitate them;
• Find the sweet spot – strike balance between flexibility and reuse of the core
ontology with formal semantics of ontology extensions.</p>
        <p>The revised approach has helped us to better achieve our vision:
• More precise, normalized jurisprudence semantics allows us to drive an expert
solution that can provide more value than traditional research products;
• Provide more than just document results, e.g.:
─ Quantitative analysis
─ Actionable insights
This also enables the creation of APIs from the ontology that could be used by
developers to generate RDF triples programmatically.</p>
      </sec>
    </sec>
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