=Paper=
{{Paper
|id=Vol-2851/paper29
|storemode=property
|title=IT Development of HR System in the Field of Human Safety
|pdfUrl=https://ceur-ws.org/Vol-2851/paper29.pdf
|volume=Vol-2851
|authors=Oleh Kovalchuk,Oleh Zachko,Dmytro Kobylkin,Hiroshi Tanaka
|dblpUrl=https://dblp.org/rec/conf/itpm/KovalchukZKT21
}}
==IT Development of HR System in the Field of Human Safety==
https://ceur-ws.org/Vol-2851/paper29.pdf
IT Development of HR-Systems in the Field of Human Safety
Oleh Kovalchuk a, Oleh Zachko a, Dmytro Kobylkin a and Tanaka Hiroshib
a
Lviv State University of Life Safety, Kleparivska Street, Lviv, 79007, Ukraine
b
Tokyo Institute of Technology, 2 Chome-12-1 Ookayama, Meguro City, Tokyo, 152-8550, Japan
Abstract
The study of the process of human resources management of the safety-oriented system (BOS) of
civil safety (CPS). Based on the system analysis, the strengths and weaknesses of the functioning of
structural elements are analyzed. The classification of safety-oriented civil protection system is
developed, the influence of classification on the choice of application of modern information
systems for development of computerized and automated HR systems for human resources
management in the field of human safety is analyzed. The model of human resources management
in CPS is developed taking into account the multiparametric environment of project management
and project environment. The HRM competency model has been developed. The correlation
between the effectiveness of human resources management and the implementation of the goals of
portfolios of projects, programs and projects of civil safety organizations is studied. The subject of
the study is the HR system of human resources management of civil safety. Processes of selection of
project team members, their evaluation, formation, implementation of personnel management and
completion of projects and portfolios of projects and programs in the civil safety system. Object of
research: expert HR information system for decision support in the human resources management
system of civil safety of a safety-oriented socio-technical system using information technology. The
purpose of the work is to modernize the methods of human resources management system, to
develop a model of automated personnel management information system for implementation in
projects of safety-oriented system using the index method of evaluation of team members.
Keywords
information system, safety-oriented system, civil protection, index method, human resource
management, database, project teams.
1. Introduction
Today in Ukraine and the world the number of cataclysms and emergencies of man-caused, natural
and social nature is growing, which in turn leads to human, material losses, losses. Emergencies of
various levels and forms of complexity pose a threat to life and safety. Adaptation of organizational and
technical structures of the civil protection system to functioning in a turbulent and dynamic
environment, which encourages effective management of projects, programs and project portfolios. The
solution to this problem lies in the concept of protection of the population and territories from
emergencies, prevention of their occurrence, rescue operations and firefighting. Their implementation
requires constant allocation of limited resources, control over the implementation of tasks and selection
of competent command staff. In the transition to the information society there is a need to form a new
approach to personnel management of organizations. The basis of success of any company is people.
Without the use of the technological component, it is difficult to achieve efficiency and productivity,
given the crisis, staff turnover, uncertainty and risks that arise at all stages of the life cycle. They affect
the social effect that should be provided by a socio-technical safety-oriented system.
___________________________
Proceedings of the 2nd International Workshop IT Project Management (ITPM 2021), February 16-18, 2021, Slavsko, Lviv region, Ukraine
EMAIL: Justdoitolejka@gmail.com (A. 1); zachko@ukr.net (A. 2); dmytrokobylkin@gmail.com (A. 3); hirojpmf@gmail.com (A. 4)
ORCID: 0000-0001-6584-0746 (A. 1); 00000-0002-3208-9826 (A. 2); 0000-0002-2848-3572 (A. 3); 0000-0003-2631-721X (A. 4)
©️ 2021 Copyright for this paper by its authors.
Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).
CEUR Workshop Proceedings (CEUR-WS.org)
As part of the development of digitalization in the subject area of human resource management
(HRM), process automation. There is a problem of adapting critical infrastructures of the state, such as
the civil protection system, where there is a crisis of governance due to outdated management methods.
Human resources are an asset of the organization. Therefore, the scientific task is to develop methods
and models for the formation of project teams in the civil defense system using a project-oriented
approach.
2. Analysis of recent research and publications
The scientific works of the following domestic and foreign scientists are devoted to the study of
methods and models of formation of project teams: Lysenko D. E., Chumachenko I. V.,
Bushuyev S. D., Morozov V. V., Medvid A. P., Danilenko A. I., Sherstyuk O. I., Medvedeva O. M.,
Rach V. A., Oluyko V. M., Danchenko O. B., Bedriy D. I., Semko I. M., Archibalda R. D., Mazura I. I.,
Shapiro V. D., Ilyushko V. M., Koshkina K. V. and others.
In work Lysenko D. E. [4] developed methods and models for selection of project team members,
using the theory of precedents as a basis for experience to implement new tasks. The developed
structure of the qualimetric model allows to mathematically calculate and display the relationships
between the input tasks, the base of precedents and their evaluation, candidates for the role in the
project and other actors for the formation of the project team. This model should be considered for
recruitment and integration of decision support system (DSS) with the information system of human
resources management.
In works Bushuyev S. D. [1] studied the processes of project knowledge management and developed
a conceptual model that allows you to structure data, information and turn them into knowledge. These
developments should be taken into account when developing new models of human resource
management information systems in the field of safety - oriented system for data presentation in the
information environment. In the monograph of Chumachenko I. V. [2]. special attention is paid to
multi-projects, which are relevant in a complex socio-technical system where projects are constantly
growing and require effective tools for selecting and forming teams in a dynamic environment, as well
as interaction between stakeholders, task allocation and project resource management. In the textbook
of Morozov V. V. [3] considerable attention is paid to the improvement of automated personnel
management systems through the methodical implementation of multifunctional expert systems for
career guidance, selection and certification of employees.
3. The bulk of research
Solving the problem of human resources management in portfolios of projects, programs and
projects and the effective implementation of goals under the influence of a dynamic turbulent
environment is a complex task that requires modern methods of crisis management and project-oriented
approach. Solving tasks at the basic level and coordination with strategic plans of senior management
requires coordination of project participants. The safety-oriented system (BOS) includes a civil safety
subsystem (CPS), which have a project-oriented nature[5-18] in response to fires, accidents and a
program of preventive measures, the main processes of control and management of change (monitoring,
forecasting
the environment). This is a set of projects that are initiated as an adaptation to a changing turbulent
environment. They should embody the project management methodology (figure 1).
HRM BOS uses a non-flexible management system, which differs from the traditional one where
tasks are set by the command-administrative method in a vertical passive hierarchical structure, which
causes bureaucratic and corruption situations due to human intervention and incompetence, so the
organization's goals are not achieved. European human resource management practices use a variety of
modern project management tools, such as the PRINCE2 British Management Standard, which is used
in complex government project portfolios.
Figure 2: SWOT analysis BOS CPS
The American PmBOK Project Management Standard considers the relationship between project
integration management (a group of project implementation processes and team management) as a
valuable asset of an organization. Japan's P2M standard focuses on HRM values, the rising sun state did
not have strengths in natural resources, so it chose a strategic course to develop the value of human
labor and became a world leader in implementing innovative projects and programs. The permanent
matrix structure of civil protection is the SES, which acts as an executor of portfolios and projects
(PMO), which provides organizational and technical activities and coordinates functional units. During
large-scale disasters and emergencies, operational headquarters (temporary project teams, working
groups and staff) are created, which by definition in the field of project management knowledge are
temporary project teams. In the conditions of computerization it is possible to automate mechanized
operational processes in relation to HRM, as the speed and accuracy increase significantly, which
allows to reduce the cost of resources and better allocation of resources in projects. Global trends
encourage organizations of different types to use project management tools, taking into account
innovative digital technologies for information processing and management.
An important factor in the implementation of programs and projects is the productive staff and team
that implement the goals of the organization.
The project approach in the safety-oriented system has great potential, because thanks to this method
optimizes the efficiency of large programs and personnel management, which in this socio-technical
system has thousands of employees. In 2019, the total staff was 60,050 employees. It is necessary to
consider models of formation of project teams in the given organization. The first step is the analysis
and formalization of the concept of "safety-oriented civil safety system" (BOS CPS) and its
classification.
Safety-oriented system of civil life safety is a complex socio-organizational technical structure that
provides a social effect on the protection of the population and territories. Operates in a matrix
organizational structure under conditions of uncertainty with outdated and passive vertical linear
relationships. The decision-making process is time-consuming, long-term strategic planning is
ineffective, a significant amount of human and material resources are expended, and it is not always
justified and appropriate. Project structuring is low. Classified by:
• scale (large-scale, global, local, regional),
• complexity (simple, complex, very complex),
• duration (short-term, medium-term, long-term) and
• project class (monoproject, megaproject, metaproject, multiproject).
BOS CPS interacts with project stakeholders: society, state, civil defense teams. Unique services are
the social effect (protection): the welfare of man, society, the state, which acts as a customer, the SES as
a performer.
To date, there is the following classification of civil defense personnel:
1) certified personnel of bodies and subdivisions of internal affairs;
2) civilian personnel or employees who are partially endowed with
personnel innovations;
3) support and service (technical) staff.
Table 1
Task and content HRM CPS
№ Task HRM The content of the system
CPS
1 A. Structuring and organizing work on achievement
organizational goals and priorities.
2 B. Identification of staffing needs taking into account the
necessary competencies and skills.
3 C. Selection, training, development and management of project
teams, definition of tasks and priorities for them.
4 D. Leadership and human resource management.
5 E. Creating working conditions.
6 F. Renovation of the management system.
7 G. Information and communication infrastructure
HR monitoring and control
8 H. Evaluation of efficiency and productivity.
The employee of the civil defense system is required to have high culture, honesty, integrity,
diligence, perfect knowledge of the law, ability to think and act quickly in times of acute shortage of
time, courage, endurance, ability to endure possible burdens and complications associated with the
service figure 2.
Risks in HRM CPS:
1) low qualification of employees
2) low level of loyalty to the strategic goals of the organization
3) fatalities among employees at the emergency
4) instability of the staff of organizations, staff turnover
coefficient (Кphr = n released / n Staff x 100%)
5) non-compliance with official discipline
6) lack of a systematic approach to the group of human management processes
Staff turnover ratio. About 60% of workers between the ages of 20 and 30 are laid off voluntarily.
Staffing is a specific activity. The content of this type of activity is:
• selection and placement of personnel;
• legal regulation of service;
• training and education of staff;
• staff incentives;
• providing legal and social protection.
Figure 2: Conceptual model of BOS CPS control system
One of the most important areas of personnel work is the selection of personnel dependence (1).
F(Lc cps)={F,p1}, {F,p2}, {F,pn+1} (1)
Figure 3: Resource costs life cycle
Application of role interaction (2):
(R = {R1, R2, R3, R4, R5… Rn}) in projects (P = {P1, P2, P3, P4, P5… Pn}) (2)
instead of positions based on the Scrum method Figure 4:
K={K1, K2, K3, K4, K5…Kn} (3)
this is a set of competencies that include the tuple:
• knowledge A (tuple a1, .., a2),
• skills B (tuple b1, .., b2),
• experience C (tuple c1, .., c2),
• practical abilities D (tuple d1, .., d2).
• H-levels of organizational structure.
Various qualitative, quantitative and combined methods are introduced in the practice of personnel
performance evaluation.
Qualitative is called descriptive: comparing an employee with the ideal for a given position - a
matrix method. Comparison of maximum achievements with significant misses is a method of a system
of arbitrary characteristics. General assessment of task performance.
Discussion of the employee with his colleagues, management, subordinates, clients - 360 ° method.
Discussion with the employee about the results and prospects. Quantitative methods of estimating the
effectiveness of staff work are based exclusively on numbers: point evaluation is the summation of
points according to pre-established criteria, for certain terms.
Figure 4: SCRUM CPS management method
Determination of ranks - a rating of all employees by a group of managers. Free evaluation by points
- analysis of the qualities of the employee by experts and summarization of his points. The index
method of evaluation helps to compare the actual results with the desired ones, in our case it is the ratio
of the candidate's rating to the portrait of the "ideal" member of the fire and rescue team (4):
Wn= Qn / Qo (4)
Where Wn is the relative rating of the candidate of the competition-selection for the project team of
the safety-oriented system. The value of Wn testing allows you to expertly analyze and compare the
evaluation results with the selection criteria;
Qn is the result of the points scored at the stages of the competition-selection by the nth participant;
Qo is the relative quantitative value of the "ideal candidate portrait" table 2 for the successful
outcome of a project of selection into a safety-oriented system of a serviceman figure 5.
1
0,9
0,8
0,7
0,6
P
0,5
Z
0,4
D
0,3
0,2
0,1
0
Proffesional skills General Additional
Figure 5: CPS competency schedule
It is also advisable to take into account the qualimetric approach to assessing professional and
business qualities (5):
Од = {Крез, Кін, Кек}, (5)
Where Od-assessment of business qualities, Croesus-average relative performance, Kin-labor
intensity, Kek-saving resources.
Table 2
Index evaluation of candidates for BOS projects
Code Competences (Kp) and Professional(P),
personal qualities (Oy) general (Z), Index Result
additional (D) [0.1-0.9]
K1 Technical skills at work P 0,5-0,9 0,5+<0,9
K2 Organization of P 0,7-0,9 0,5+<0,9
firefighting and
elimination of its
consequences
K3 Psycho-emotional P 0,6-0,9 0,5+<0,9
stability in crisis
situations
K4 Experience of similar Z 0,4-0,9 0,5+<0,9
projects
K5 Responsibility Z 0,6-0,9 0,5+<0,9
K6 Physical endurance Z 0,7-0,9 0,5+<0,9
K7 Profile education Z 0,5-0,9 0,5+<0,9
K8 Skills in working with D 0,5-0,9 0,5+<0,9
telecommunications
and information
systems
K9 proactivity Z 0,5-0,9 0,5+<0,9
K10 communication Z 0,5-0,9 0,5+<0,9
K11 initiative Z 0,5-0,9 0,5+<0,9
… … … … …
Kn+1 Kpn P, Z, D 0,5-0,9 0,5+<0,9
0-0.4 index values are not allowed for teamwork.
Figure 6: CPS competency model
4. Conclusions
Continuous analysis of the personnel of divisions and services makes it possible to make timely
adjustments, competently carry out personnel movements vertically and horizontally, to note and timely
correct both positive changes and negative deviations in staffing. The generalized model-scheme of the
expert information system for selection of shots in safety-oriented systems is developed. In this paper,
we have analyzed information systems for human resource management and selection criteria for
complex socio-technical systems. A model of information system formation for its implementation in
safety - oriented systems for automation and optimization of personnel processes for human resources
management has been developed. A module for selection of candidates for project teams of safety -
oriented systems based on the index method for further formation of the project team has been
introduced into the information system. The model of HR information systems is proposed, as well as
the integration of the system with databases that improve the efficiency of process management at all
levels of the life cycle of employees and the organization as a whole.
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