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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Health Care Misinformation: An artificial intelligence challenge for low-resource languages</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Sarah Luger</string-name>
          <email>sarah.luger@orange.com</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Martina Anto-Ocrah</string-name>
          <email>martina_anto-ocrah@urmc.rochester.edu</email>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Tapo Allahsera</string-name>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Christopher M. Homan</string-name>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Marcos Zampieri</string-name>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Michael Leventhal</string-name>
          <email>mleventhal@robotsmali.org</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Centre National de l'Education en Robotique et en Intelligence Artificielle (RobotsMali)</institution>
          ,
          <addr-line>Bamako</addr-line>
          ,
          <country country="ML">Mali</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Orange Silicon Valley</institution>
          ,
          <addr-line>San Francisco, CA</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>Rochester Institute of Technology</institution>
          ,
          <addr-line>Rochester, NY</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
        <aff id="aff3">
          <label>3</label>
          <institution>University of Rochester Medical Center</institution>
          ,
          <addr-line>Rochester, NY</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2019</year>
      </pub-date>
      <fpage>8026</fpage>
      <lpage>8037</lpage>
      <abstract>
        <p>In this paper, we motivate using state-of-the-art artificial intelligence technologies to address challenges presented by low-resource languages. We also reflect on both the importance and priorities of AI research with respect to the less wealthy economies of the world. We explore the contributions of colonialism to language (in)accessibility and public health misinformation during the Covid-19 pandemic in the African region. Using the West African country of Mali as a case study, we discuss the historic contribution of colonial educational systems to the creation of disenfranchised populations. These populations are left with limited access to important medical information that can mean life or death in the current Covid-19 pandemic. We propose a humans-in-theloop neural machine translation, (NMT), solution to medical information translation. In our solution, the state-of-the-art NMT approach is applied to the low-resource language Bambara which is spoken by a majority of the Malian people. By implementing a crowdsourced Bambara language data collection and translation component in this machine learning problem, we engage the local Malians. The aim of this project is to address the lack of Bambara language resources and leverage current best practice in order to undo some of the artefacts of colonialism. We describe the unique challenges and research issues raised by this novel application of AI technology.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Background</title>
      <p>
        AI research can contribute to the diminution of global
inequities borne of the colonial period. However, the research
community, with notable exceptions, fails either to
recognize this opportunity or to be interested in it because
research priorities reflect the same mindset that produced
colonialism. Based on well-publicized instances of bias in AI
systems over the past several years
        <xref ref-type="bibr" rid="ref1 ref6">(Buolamwini and
Gebru 2018; Angwin et al. 2016)</xref>
        , the priority for current
“AI for Social Good” or fairness, accountability, and
transparency research is to address problems that reflect
Western challenges with institutional racism and sexism. This
Western-centric approach, while nascent, misses
opportunities to increase financial, educational, and health well-being
elsewhere. There is tremendous opportunity, especially in
machine translation, (MT), of medical information, to
increase digital inclusion and health for low-resource language
speakers.
      </p>
      <p>Andrew Ng, through his deeplearning.ai newsletter, ran a
survey asking what the AI community should focus on in
order to promote social good. The authors of this paper believe
that a top focus should be to solve problems in developing
countries where it could have an enormous impact and to
help create expertise in the developing world. This big
impact and increased expertise means the people that live in
the developing world can control their own technology and
their own destiny.</p>
      <p>In 2018, the McKinsey Global Institute published
research outlining the financial benefits of corporate and
national AI investment. One of their top four analyses was that
[the] adoption of AI could widen gaps between
countries, companies, and workers...AI leaders (mostly
developed economies) could capture an additional 20 to
25 percent in economic benefits compared with today,
while emerging economies may capture only half their
upside (Bughin et al. 2018).</p>
      <sec id="sec-1-1">
        <title>Another of the top four analyses was:</title>
        <p>The pace of AI adoption and...how countries choose to
embrace these technologies (or not) will likely impact
the extent to which their businesses, economies, and
societies can benefit. The race is already on among
companies and countries. In all cases, there are trade-offs
that need to be understood and managed appropriately
in order to capture the potential of AI for the world
economy (Bughin et al. 2018).</p>
        <p>At this juncture, artificial intelligence is a field that faces
both vast promise and daunting peril. We seek to raise
awareness of the challenges faced by communities isolated
by a lack of language resources, especially digital ones. In
addition, we present a repeatable use case for low-resource
languages: using neural machine translation with
humansin-the-loop to improve global access to health care
information.</p>
        <p>As a team working on AI with the full participation of
an African research team, on a project for Africans, we
encounter the notion of “social good” frequently, as well as the
intrinsically related concepts of “fairness,” “accountability,”
and “transparency.” We have formed the view that it almost
always turns around the problems and perspective as
perceived and as defined in the societies of plenty. When we
(some of the authors), as Africans, look from any side of the
political spectrum at the debate in the developed countries,
we do not sense that there is real conviction that our fates
are interlinked on a global level.</p>
        <p>Wealthier nations may feel that international
institutions, which they fund, are addressing global needs. Many
Africans understand that the primary function of these
institutions is to keep African suffering out of the developed
world. Wealthier nations may point to foreign aid as their
contribution to alleviating that suffering. Many Africans see
that foreign aid is always tied narrowly to the priorities
defined by the donors and not the people purportedly aided,
that the great bulk of the money goes back into the donor
country through salaries paid to consultants and goods
purchased in the donor country, and that the overall effect is to
suppress the development of local industry and expertise.</p>
        <p>Preliminary findings from our work shows that what many
Africans would love to have instead is access to the same
resources that many people in the wealthier economies and
past colonial powers have to educate themselves, to start
businesses, and to create opportunities and solutions to the
problems that they face. There are many systematic ways
that these countries historically have labored to deny such
access to ex-colonial countries and there continue, to this
day, to be numerous systematic ways that they continue to
do this.</p>
        <sec id="sec-1-1-1">
          <title>Challenge</title>
          <p>This paper begins with background information on the
suppression of native-language education in the era of
colonialism as an paradigmatic historical example of a widespread,
long-term policy to deny Africans the access to resources
to develop their own intellectual capacity and the capacity
to solve problems relevant to them. We argue that the
continuity of the colonial mindset is reflected in the fact that,
today, only minuscule resources exist for Africans to learn
AI, that Africans are systematically, en masse, denied
access to resources to learn AI and participate in AI
communities that exist only outside of Africa, and that “AI for Social
Good” has not even considered a problem as basic as
applying natural language processing, (NLP), to the languages
that Africans speak.</p>
          <p>We present a case study covering the impact of this
inattention and denial of resources on health care information
in Africa as the Covid-19 epidemic swept the world. We use
our own efforts to study the problems of developing NLP for
an under-resourced African language, Bambara, as a
generalizable use case. Exploring Bambara MT illustrates that
the AI challenges and research problems aiming to do
social good must also reflect the priorities of the inhabitants of
financially under-resourced countries.</p>
        </sec>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>Colonialism and its Legacy</title>
      <p>
        To gain a sense of the significance of misinformation to
public health crises, consider the situation in Mali in May,
2020. As the death toll at that time had reached over 300,000
people globally, and news of the increasing Covid-19
mortality rates dominated media outlets, the United Nations
announced the “Verified” initiative (Kreider 2020) to fight
Covid-19 misinformation. And yet it was only in the
following month that they began donating medical relief to Mali
in order to support an integrated and quick response to the
Covid-19 crisis
        <xref ref-type="bibr" rid="ref9">(for the Coordination of Humanitarian
Affairs 2020)</xref>
        .
      </p>
      <sec id="sec-2-1">
        <title>French and British colonial language perspectives</title>
        <p>Since the colonial era, language has served to disenfranchise
African populations. However, different approaches to
colonization by France and Britain led to very different outcomes
in this regard. In order to save costs and provide the
appearance of a moral justification for colonialism, the British
relied on missionaries to manage education in their colonies.
This approach was inherently decentralized, with individual
missions having great liberty in how they taught. This
allowed them to provide most instruction in the local
vernacular, and teach English as a second language as a specific
topic.</p>
        <p>
          France, by contrast, used language to drive assimilation
and effectively “turn” Africans into French people
          <xref ref-type="bibr" rid="ref4 ref8">(Cogneau
and Moradi 2014; Benavot and Riddle 1988; Garnier and
Schafer 2006)</xref>
          . Schools required government certification,
the hiring of government-certified teachers, and adherence
to a government-sanctioned curriculum. All instruction was
in French only. The colonial state was the primary educator,
and only those who could navigate the administrative and
cost barriers received an education.
        </p>
        <p>
          These divergent approaches led to significant disparities
in school enrollment and literacy levels in the colonies, with
higher school enrollments and literacy in the less
centralized British-format system, compared to the more
centralized French system
          <xref ref-type="bibr" rid="ref4 ref8">(Cogneau and Moradi 2014; Benavot
and Riddle 1988; Garnier and Schafer 2006)</xref>
          .
        </p>
      </sec>
      <sec id="sec-2-2">
        <title>Modern-day ramifications of colonial language on the Covid-19 crisis in Mali</title>
        <p>
          In Mali, which was colonized by France for 68 years, French
remains the official language. Yet only 20% of the
population have mastered it, due to the high costs of and
barriers to educational resources
          <xref ref-type="bibr" rid="ref3">(Mingat and Suchaut 2000;
ArcGIS 2020)</xref>
          . Most Malians are multilingual, and the
majority of them speak Bambara, the primary language of the
predominant ethnic group (Mingat and Suchaut 2000). Due
to a paucity of information about Covid-19 in Bambara,
those 15.2 million Malians with fluency in Bambara but not
French have limited access to critical public health
information, such as viral transmission modes, use of personal
protective equipment, movement restrictions, quarantine
measures, and social distancing protocols. Absent the capacity
to widely disseminate crucial, novel information, efforts to
combat Covid-19 in some of the most vulnerable and
disenfranchised Malian communities continues to be challenging.
        </p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>Using AI to improve health information</title>
      <p>In this section we present our strategy to improve Bambara
language resources. We begin with leveraging emergent
neural machine translation technology which relies on aligning
corresponding text from Bambara and French. Then, we
describe our preliminary study which uses a relatively small
amount of data and helps identify the challenges of human
translation for Bambara and similar, primarily spoken,
languages. Finally, we discuss the importance of
crowdsourcing and the development of our neural machine translation
system.</p>
      <sec id="sec-3-1">
        <title>Proposed Solution</title>
        <p>Text alignment is a process that creates a correspondence
from a ground truth translation to that of a novel
generated translation. In situations like this with low resource
languages, alignment begins by using a trained Bambara to
French translator on a data set of Bambara to French
sentences to create a loose correlation between the sets. From
there, an automated aligner processes the translated French
sentences and the ground truth French to create an
"alignment".</p>
        <p>
          Word alignment models (Och and Ney 2004) are very
important in neural and statistical MT pipelines. Poor
alignment performance tends to lead to poor MT performance.
Several studies have investigated the relation between
highquality word alignment and MT quality in terms of
automatic metrics such as BLEU scores (Fraser and Marcu
2007). Obtaining high quality word alignment depends on
the availability of suitable (often large) parallel corpora
which is a known challenge for low-resource languages like
Bambara. There have been studies proposing methods to
improve word alignment models for low resource language
pairs
          <xref ref-type="bibr" rid="ref6">(Xiang, Deng, and Zhou 2010; McCoy and Frank
2018)</xref>
          including the use of a resource-richer pivot language
to improve word alignment between a low resource pair
(triangulation) (Levinboim and Chiang 2015), however, to the
best of our knowledge, there have been no studies addressing
Bambara specifically.
        </p>
        <p>As noted, building Bambara language capacity in Mali
via MT requires constructing Bambara-language
information from source data in another language (ACALAN 2020).
Quickly scaling MT technology however depends on
sufficient amounts of translated text from source to target
language to train the translation system before it can achieve
state-of-the-art levels. Bambara lacks such training data and
has been considered (from the perspective of MT training
data) a low-resource language (Wu et al. 2016).</p>
        <p>Thus, MT technology that uses a humans-in-the-loop
approach can engage local Malians to bridge the language
divide. Using crowdsourcing platforms, Malians can be
resourced to translate small amounts of Bambara to French
(and vice versa). This crowdsourcing process can create
sufficient training data necessary for implementing MT
technology (Wu et al. 2016; Leventhal et al. 2020).
Crowdsourcing begins the digital data development cycle aimed at
transitioning Bambara out of the low-resource language
category. Highly digitally-resourced languages leverage
sufficient data to improve the quality of their automated
translations. This transition would also reduce unnecessary
burdens placed on local governments who are plagued with the
devastating Covid-19 pandemic, whilst still reeling from the
effects of colonialism.</p>
        <p>There have been many attempts to use machine
translation for Covid-19 response (Way et al. 2020; TAUS 2020;
without borders 2020; Project 2020), but only the last two of
these, Translators without Borders (without borders 2020)
and The Endangered Languages Project (Project 2020)
consider African languages. We see these efforts as motivation
for bottom-up solutions through crowdsourcing so that their
same success in MT modeling can be achieved for
Bambara. Broadly, our goal is to use Bambara as a test case for
modeling best practice for future initiatives in low resource
language data collection, crowdsourced labor training and
annotation, and high-quality NMT model building.</p>
      </sec>
      <sec id="sec-3-2">
        <title>Preliminary study</title>
        <p>We undertook a preliminary study of NMT, collecting data
and creating a model to translate between Bambara and
French and English. The goal of this work was not only to
elucidate the challenges of NLP for this particular language
and, in general, for under-resourced languages, but also to
gather data for the preparation of a full-scale attack on the
problem. This work is described in more detail in (Luger,
Homan, and Tapo 2020; Leventhal et al. 2020).</p>
      </sec>
      <sec id="sec-3-3">
        <title>Data Collection and Preparation</title>
        <p>The data for our initial study is a dictionary dataset from
SIL Mali1 with examples of sentences used to demonstrate
word usage in Spanish, French, English, and Bambara; and
a tri-lingual health guide titled “Where there is no doctor.2”</p>
        <p>Data preparation, including alignment, proved to be about
60% of the overall time spent in person-hours on the
experiment and required on-the-ground organization and
recruitment of skilled volunteers in Mali.</p>
        <p>Most of the dictionary examples of expressions in
Bambara are formatted as dictionary entries followed by their
translations in French and in English. Most of these are
single sentences, so there is sentence-to-sentence alignment in
the majority of cases. However, there remains a sufficient
number of exceptions to render automated pairing
impossible. Part of the problem lies in the unique linguistic and
cultural elements of the bambaraphone environment; it is often
not possible to meaningfully translate an expression in
Bambara without giving an explanation of the context.</p>
        <sec id="sec-3-3-1">
          <title>1https://www.sil-mali.org/en/content/introducing-sil-mali 2https://gafe.dokotoro.org/</title>
          <p>The medical health guide is aligned by chapters, each of
which is roughly aligned by paragraphs. But at the
paragraph level there are too many exceptions for automated
pairing to be feasible. Further, at the sentence level many of
the bambaraphone-specific problems found in the dictionary
dataset are present here, particularly in explanations of
concepts that can be succinctly expressed in English or French
but for which Bambara lacks terminology and the
bambaraphone environment lacks an equivalent physical or cultural
context.</p>
          <p>Both datasets required manual alignment by individuals
fluent in written Bambara and either French or English, and
able to exercise expert-level judgment on linguistic and,
occasionally, medical questions. Access to such human
expertise was a major factor limiting the quantity of data we were
able to align. We implemented a software alignment tool to
manually align sentences and to save those sentence pairs
that a human editor considered properly aligned. In separate
tasks, four annotators with a middle school level
understanding of Bambara performed alignment on French-Bambara
and English-Bambara sentence pairs using the tool.</p>
          <p>The final dataset contains 2,146 parallel sentences of
Bambara-French and 2,158 parallel sentences of
BambaraEnglish–a tiny amount of data for NMT compared to
massive state-of-the-art models that are trained on millions of
sentences (Arivazhagan et al. 2019).</p>
          <p>
            Thus, our NMT is a transformer (Vaswani et al. 2017) of
appropriate size for a relatively smaller training dataset (van
Biljon, Pretorius, and Kreutzer 2020). It has six layers with
four attention heads for encoder and decoder, the
transformer layer has a size of 1024, and the hidden layer size
256, the embeddings have 256 units. Embeddings and
vocabularies are not shared across languages, but the softmax
layer weights are tied to the output embedding weights.
The model is implemented with the Joey NMT
framework
            <xref ref-type="bibr" rid="ref7">(Kreutzer, Bastings, and Riezler 2019)</xref>
            based on
PyTorch (Paszke et al. 2019).
          </p>
          <p>
            Training runs for 120 epochs in batches of 1024 tokens
each. The ADAM optimizer
            <xref ref-type="bibr" rid="ref8">(Kingma and Ba 2014)</xref>
            is used
with a constant learning rate of 0.0004 to update model
weights. This setting was found to be best to tune for
highest BLEU (Papineni et al. 2002), compared to decaying
or warmup-cooldown learning rate scheduling. For
regularization, we experimented with dropout and label
smoothing. The best values were 0.1 for dropout and 0.2 for label
smoothing across the board. For inference, beam search with
width of 5 is used. The remaining hyperparameters are
documented in the Joey NMT configuration files.
          </p>
        </sec>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>Neural Machine Translation Results</title>
      <p>Translation results were evaluated both automatically and
with human evaluators. We obtained BLEU scores of
approximately 20 for our best model. BLEU or “bilingual
evaluation understudy” is a system of measuring automated
machine translation’s text output with high scores being closest
to those of a professional human translator (Papineni et al.
2002).</p>
      <p>Two human evaluators, native speakers of Bambara and
self-assessed to be fluent in English and French, evaluated
a random sampling of 41 translations of Bambara, 21 into
English and 20 into French. The evaluators did not
collaborate with each other. The evaluators were asked to assess
several aspects of the translations, including identifying
specific parts that were well or poorly translated. Finally, the
evaluators were asked to identify those translations that
succeeded in conveying most of the meaning of the Bambara
source, and to assign them a quality score. Of these 41
sentences, one evaluator classified 8 sentences as nearly perfect
or very good while the second gave 17 this rank. All 8 of
the first evaluator’s translations were selected by the second.
The Cohen Kappa score of the pair is 0.5141 indicating
moderate agreement (Viera and Garrett 2005).</p>
      <p>Our analysis suggests that we did not provide sufficient
guidance as to what constitutes an acceptable translation to
our human Bambara evaluators. Further, one evaluator was
simply more lenient than the other in what they deemed was
acceptable for meeting the subjective label of “nearly perfect
or very good translation”. Moreover, we had difficulty
formulating translation criteria due to limited experience with
human translation of Bambara, in addition to the ab initio
nature of this experiment with machine translation of
Bambara. Moving forward, our results will inform the
development of more rigorous criteria in future experiments.</p>
    </sec>
    <sec id="sec-5">
      <title>Conclusion</title>
      <p>Our study constitutes the first attempt of modeling automatic
translation for the low-resource language of Bambara. We
identified challenges for future work, such as the
development of alignment tools for small-scale datasets, the need
for a general domain evaluation set, and better training of
human translation evaluators. The current limitation of
processing written text as input might furthermore benefit from
the integration of spoken resources through speech
recognition or speech translation, since Bambara is primarily
spoken and the lack of standardization in writing complicates
the creation of clean reference sets and consistent
evaluation.</p>
    </sec>
    <sec id="sec-6">
      <title>Future Work</title>
      <p>
        Moving forward we would like to take advantage of the
human-in-the-loop approach described here to create more
resources to improve word alignment and MT systems for
low-resource languages in general and Bambara in
particular. Another avenue we would like to explore is the use
of monolingual data. The health care domain is rich in
resources for English (e.g. UMLS 3, SNOMED 4, NCBO’s
BioPortal5) and such monolingual data can be used to
improve the performance of MT systems on the English side
of the English–Bambara translation pair
        <xref ref-type="bibr" rid="ref7">(Burlot and Yvon
2019)</xref>
        . Finally, the use of term banks, either manually or
automatically compiled, is another under-explored avenue for
low-resource languages
        <xref ref-type="bibr" rid="ref8">(Haque, Penkale, and Way 2014)</xref>
        which we believe can be particularly helpful for technical
domains such as medicine and health care.
      </p>
      <sec id="sec-6-1">
        <title>3https://www.nlm.nih.gov/research/umls/index.html 4http://www.snomed.org/ 5https://bioportal.bioontology.org/</title>
        <p>In addition, we have made data sets, including aligned and
annotated French and Bambara sentence pairs available to
the machine translation and AI for Good community:
Bambara Data Repository6. Please reach out to us regarding
these low-resource language resources as we are attempting
to make as much of our research as possible available to the
community.</p>
      </sec>
    </sec>
    <sec id="sec-7">
      <title>Acknowledgments</title>
      <p>We would like to thank Julia Kreutzer, Arthur Nagashima,
the Masakhane machine translation for Africa community,
and SIL Mali7. Our work could not have been possible
without your valuable insight and contributions to ongoing
progress in this field. Earlier versions of this work are
described in (Luger, Homan, and Tapo 2020; Leventhal et al.
2020).
ACALAN. 2020. African academy of languages, african
union. historical background. https://acalan-au.org/aboutus.
php.
languages.</p>
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Johnson, M.; Krikun, M.; Chen, M. X.; Cao, Y.; Foster, G.;
Cherry, C.; Macherey, W.; Chen, Z.; and Wu, Y. 2019.
Massively multilingual neural machine translation in the wild:
Findings and challenges.</p>
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        <title>6https://github.com/israaar/mt_bambara_data</title>
        <p>7https://www.sil-mali.org/en/content/introducing-sil-mali
equipment.
https://reliefweb.int/report/mali/support-malisCOVID-19-response-plan-united-nations-hands-over-48tons-medical-supplies.</p>
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        <p>Garnier, M., and Schafer, M. 2006. Educational model and
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https://theowp.org/reports/why-the-western-system-ofCOVID-19-response-wont-work-in-africa/.</p>
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        <p>Leventhal, M.; Tapo, A.; Luger, S.; Zampieri, M.; and
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