{"labels":{"en":"A sustainable Customer Satisfaction Model based on new dimensions of SERVQUAL & SERVPERF in today’s Telecom world: An empirical approach"},"descriptions":{"en":"scientific paper published in CEUR-WS Volume 2889"},"claims":{"P31":"Q13442814","P1433":"Q113542146","P1476":{"text":"A sustainable Customer Satisfaction Model based on new dimensions of SERVQUAL & SERVPERF in today’s Telecom world: An empirical approach","language":"en"},"P407":"Q1860","P953":"https://ceur-ws.org/Vol-2889/PAPER_19.pdf","P50":[],"P2093":[{"value":"Saumya Choudhury","qualifiers":{"P1545":"1"}}]}}