{"labels":{"en":"Towards A Six-Level Framework of Emotional Intelligence for Customer Service Chatbots"},"descriptions":{"en":"scientific paper published in CEUR-WS Volume 2897"},"claims":{"P31":"Q13442814","P1433":"Q113542138","P1476":{"text":"Towards A Six-Level Framework of Emotional Intelligence for Customer Service Chatbots","language":"en"},"P407":"Q1860","P953":"https://ceur-ws.org/Vol-2897/AffconAAAI-21_paper5.pdf","P50":[{"value":"Q130871445","qualifiers":{"P1545":"4"}}],"P2093":[{"value":"Qicheng Ding","qualifiers":{"P1545":"1"}},{"value":"Mingming Liu","qualifiers":{"P1545":"2"}},{"value":"Fangzhen Peng","qualifiers":{"P1545":"3"}},{"value":"Changjian Hu","qualifiers":{"P1545":"5"}},{"value":"Vicente Iván Sánchez Carmona","qualifiers":{"P1545":"6"}}]}}