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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Finding Experts Using Wikipedia</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Gianluca Demartini</string-name>
          <email>demartini@l3s.de</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>L3S Research Center Leibniz Universit ̈at Hannover Appelstrasse 9a D-30167 Hannover</institution>
          ,
          <country country="DE">Germany</country>
        </aff>
      </contrib-group>
      <fpage>33</fpage>
      <lpage>41</lpage>
      <abstract>
        <p>When we want to find experts on the Web we might want to search where the knowledge is created by the users. One of such knowledge repository is Wikipedia. People expertises are described in Wikipedia pages and also the Wikipedia users can be considered experts on the topics they produce content on. In this paper we propose algorithms to find experts in Wikipedia. The two different approaches are finding experts in the Wikipedia content or among the Wikipedia users. We also use semantics from WordNet and Yago in order to disambiguate expertise topics and to improve the retrieval effectiveness. In the end, we show how our methodology can be implemented in a system in order to improve the expert retrieval effectiveness.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>The Web can be viewed as a repository of knowledge produced by experts. Of
course, there are several issues on the entire Web such as spam or advertisements
which are not present in the common Enterprise scenario. However, there are
subparts of Web where these problems are somehow mitigated.</p>
      <p>
        In previous works the problem finding experts in online communities has been
already studied [
        <xref ref-type="bibr" rid="ref16 ref3">16, 3</xref>
        ]. A different domain in which have been sought for experts
is the one for the computer science domain based on DBLP [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. In this paper
we propose to search for experts in a domain made of community-maintained
artefacts of lasting value (CALV). One example of a dataset made of CALV is
Wikipedia1. In this community the users proactively produce content using their
knowledge about some topics. Other examples of such communities are IMDb2
and Slashdot3.
      </p>
      <p>Two approaches are possible to find experts in Wikipedia (see Figure 1).
We describe in Section 2 how it is possible to find experts using the Wikipedia
content. Looking in the articles describing people we can build an expert profile
for each individual that can be later retrieved using a query describing the topic
of expertise in which we are looking for experts. The second option is to search
for experts among the Wikipedia users (see Section 3). The assumption in this</p>
      <sec id="sec-1-1">
        <title>1 http://www.wikipedia.org/ 2 http://www.imdb.com/ 3 http://slashdot.org/</title>
        <p>
          case is that the users are somehow experts on the topic they write articles about.
In this way, looking also at the edit history of each user, we can build expert
profiles for them that can be later retrieved by a regular expert search system
(see for example [
          <xref ref-type="bibr" rid="ref12 ref16 ref17 ref4 ref7">7, 4, 17, 12, 16</xref>
          ]). The solution we propose is similar to [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ] where
the authors propose intelligent task routing algorithms to recommend new tasks
to Wikipedia users. We propose to adopt similar user’s profiles to model their
expertise and to find experts in Wikipedia.
        </p>
        <p>
          The advantage of this scenario is that we can search for expertise also getting
help from a semantic lexical database for the English language such as WordNet4.
Similarly to what the authors of [
          <xref ref-type="bibr" rid="ref14">14</xref>
          ] did, we can use WordNet to disambiguate
the topics of expertise (see Section 4). Of course, after proposing the novel
algorithms we need to evaluate their performances. In Section 5 we describe the
current issues that allow us to perform a standard and sound evaluation. Section
6 concludes the paper summarizing and describing the future steps.
2
        </p>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>Finding Experts in the Content</title>
      <p>Wikipedia articles are manually annotated and grouped in categories. One of
such category is “Category:People” and all the articles about single individuals
are labelled with this category or with its subcategories. In this way we can refer
to a person using his related article (if existing).</p>
      <p>We propose to create an expert profile for each person in Wikipedia. That is,
each article in the category “People” represents a candidate expert. We build for
each of these candidates a profile which will describe all her topics of expertise
allowing an automatic system to perform a search within this set of profiles. We
propose to build this profile as a vector where for each possible topic of expertise
there is a score representing the confidence/amount of the candidate expertise.</p>
      <sec id="sec-2-1">
        <title>4 http://wordnet.princeton.edu/</title>
        <p>
          These scores are real numbers in the interval [
          <xref ref-type="bibr" rid="ref1">0, 1</xref>
          ] and can be computed using
several different evidences. Given a list of topics (see Section 4 on how to refine
such a list) we can compute these scores according to the content of the
candidate’s page. For example we can take as possible expertise topics the words
present in the “People” articles and as a score based on the Term Frequency
(TF) and Inverse Document Frequency (IDF) values for them.
3
        </p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>Finding Experts among the Authors</title>
      <p>
        In this paper we focus more on finding experts among Wikipedia users. We
describe the appropriate algorithms for this task within the subsequent
paragraphs of this section. First, we need to extract expert profiles for the people
who participate in the production of the Wikipedia content. Similarly to the
system SuggestBot [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ], we propose to create for some of the Wikipedia users a
profile composed by the title of the articles edited in the past. In the following
we describe the possible approaches.
3.1
      </p>
      <sec id="sec-3-1">
        <title>Na¨ıve Approach</title>
        <p>We need algorithms to perform the task of expert finding within the Wikipedia
users. One first na¨ıve approach is to use standard Information Retrieval
techniques considering the expert profiles (defined as the titles of the edited articles)
as standard documents and indexing them using an inverted index. We can then
create a query which represents the topic in which we are looking for experts
and query the index in order to find a ranked list of people using a TF-IDF
similarity measure.</p>
        <p>
          Some more advanced techniques can be used to improve the search
effectiveness for example using the link structure as done in the Web for document
search. The assumption is that the most linked documents have an higher
authority and they are a better representative of the expertise of its authors than
other less linked documents. That is, the author of a highly linked/cited article
is an expert on the article’s topic. In this way we can give different weights to
the authors according to the authority of the content they produce (see
Algorithm 1). The authority weights of the articles can be computed with standards
algorithms which considers the links structure such as PageRank [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ] or HITS
[
          <xref ref-type="bibr" rid="ref11">11</xref>
          ]. One limitation of this approach would appear in the case where the links
in Wikipedia do represent popularity of topics rather then authority of pages as
in the Web.
        </p>
        <p>Notation. In the described algorithms we use the following notation:
– u.score(i) represents how good is the item i as representative of the expertise
of the user u.
– u.rsv is the score of a user u as returned by an expert search system for a
given query. It is used to rank the retrieved experts in the final results.
– hW inN(i) represents the subarticle of the article h composed of a window of
text of size N around the link to the article i.</p>
        <p>Algorithm 1 Algorithm for defining expert profiles
Require: A set of users U
1. Build expert profiles
for all users u in U do
- fetch the list of edited articles
- u.score(a) = 1 {concatenate the articles title in one profile Pu}
- store the profile Pu in the repository
for all article a in the profile Pu do
- compute/load the authority weight of a
u.score(a) = u.score(a) · authority(a) {modify the expertise score of the user
u}
end for
end for
2. Index and Search the profiles
return list of ranked profiles
3.2</p>
      </sec>
      <sec id="sec-3-2">
        <title>Using the Citation Network</title>
        <p>A more sophisticated algorithm would make further use of the link structure
present between the Wikipedia documents. If with the methodology described
in Section 3.1 we obtain a small expert profile because the user has participated
in the creation of only few articles, we then propose to expand this profile using
the citation network with the assumption that the users know something about
what they cite. In this way we can define an expert profile with topic weights
influenced by the link structure of Wikipedia. In Algorithm 2 we present the
strategy which makes use of this information. The algorithm starts considering
a profile containing the edited articles. Then, for all the items in the profile, it
first considers the ingoing link information. This Algorithm adds to the profile
topics extracted from a windows of N (e.g. N=10) words before and after the
anchor of the citing documents. For example if the citing document has a part
like “A good IDE for java is [Eclipse:Eclipse].” where [target:anchor] indicates a
link, we can add IDE and java to the profile of the authors of the Eclipse page.
The Algorithm also adds the linked articles with a lower weight into the profile
until the profile is big enough.
3.3</p>
      </sec>
      <sec id="sec-3-3">
        <title>Using Users Similarity</title>
        <p>A third possibility is to use a technique similar to collaborative filtering. Using
a measure of similarity between users (based on co-editing of articles) we can
alternatively:
Algorithm 2 Algorithm for expanding expert profiles using the citation network
– extend the expert profile including the topics of expertise of very similar
users (see Algorithm 3);
– extend the list of retrieved experts with those similar to the retrieved ones
in a pseudo-relevance feedback fashion (see Algorithm 4).</p>
        <p>The similarity measure between user’s profiles we can use is, for example, the
standard Jaccard measure:</p>
        <p>J (a, b) := |Pa ∩ Pb|
|Pa ∪ Pb|
(1)
where Pa, Pb are the sets of articles edited by a user a and a user b respectively.</p>
        <p>In Algorithm 3 we first initialize all the items in the user profile to score = 1.
If needed, we then expand this profile adding the articles edited by the most
similar users with a score proportional to the users’ similarity.</p>
        <p>In Algorithm 4 we first need to run Algorithm 1 in order to have a first list
of experts. Then, for each retrieved expert, we search for similar profiles adding
them to the results with a Retrieval Status Value (used by the system to rank
the experts) proportional to the users’ similarity.
4</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>Using Semantics to Enhance Search</title>
      <p>In the scenario we are tackling there are several ways to improve the retrieval
effectiveness using different evidences. One of such ways is the use of semantics.
Algorithm 3 Algorithm for expanding expert profiles using the co-editing
information
Require: T is the acceptable number of articles in one user’s profile
Require: size(·) function that return the number of articles contained in one profile
Require: Z the similarity threshold between two users (e.g. 0.9)
Require: run Algorithm 1
for all profiles Pu do
if size(Pu) &lt; T then
1. Initialize
for all items i in the user profile Pu do</p>
      <p>u.score(i) = 1
end for
2. Expand profile
while (size(Pu) &lt; T ) do
for all profiles Pv who have edited any article in common with Pu do
Suv ← J (u, v)
if Suv &gt; Z then
for all items h in Pv do
add h to Pu with u.score(h) = u.score(h) · Suv {weight the authority
using the users’ similarity}
end for
end if
end for
end while
end if
end for
Algorithm 4 Algorithm for expanding expert search results using relevance
feedback
Require: Z the similarity threshold between two users (e.g. 0.9)
1. retrievedList ← run Algorithm 1
for all profiles Pu in retrievedList do
2. Find similar profiles
for all profiles Pv who have edited any article in common with Pu do
Suv ← J (u, v)
if Suv &gt; Z then</p>
      <p>add v to retrievedList with v.rsv = u.rsv · Suv
end if
end for
end for
Annotations can help to identify the correct articles to consider (see Section 2),
knowledge taxonomies can help in finding the correct experts, and ontologies
can help in disambiguating multi senses topics.
4.1</p>
      <sec id="sec-4-1">
        <title>Using Ontologies as Expertise Taxonomies</title>
        <p>
          The expert finding task is usually performed in Enterprises where the significant
knowledge areas are limited. For this reason the expert finding system
usually adopt customized taxonomies to model the organization’s most important
knowledge areas [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ].
        </p>
        <p>
          On the Web the expertise areas covered are much more wide than in an
Enterprise. For this reason finding expert on the Web will require much more
effort to manually develop a universal expertise taxonomy. We propose to use
the Yago ontology [
          <xref ref-type="bibr" rid="ref15">15</xref>
          ], a combination of notions from WordNet and Wikipedia,
to model the expertise and to identify the knowledge areas used to describe
people’s knowledge. In this way we can better define the expert profiles
according to Yago. For example, knowing that “Macintosh computer” is a subclass of
“Computers” can help the system when there are no results for the query “Find
an expert on Computer”. The system can proceed looking for experts in the
relative subcategories. More, if we know that “Eclipse” is a “Java tool” we can
assume that an expert on Eclipse will be an expert (with score proportional to
the number of children of the class “Java tool”) on Java tools.
4.2
        </p>
      </sec>
      <sec id="sec-4-2">
        <title>Using WordNet to Disambiguate Expertise Topics</title>
        <p>Differently from the Enterprise context where the topic is narrow and clearly
defined, in such a wide topics set as the one maintained in Wikipedia there is
one more problem to take into account: the topic ambiguity. Multi sense terms
might represent topics of expertise. For example, an expert on “Bank” might be
expert on only one of the several senses of this noun: slope/incline | financial
institution/organization | ridge | array | reserve | . . .</p>
        <p>
          Using the algorithm JIGSAW [
          <xref ref-type="bibr" rid="ref14">14</xref>
          ] for word sense disambiguation (WSD) we
can disambiguate between different topics of expertise. JIGSAW calculates the
similarity between each candidate meaning for an ambiguous word and all the
meanings in its context defined as words with the same POS tag in the same
sentence. The similarity is calculated as inversely proportional to path length
between concepts in the WordNet IS-A hierarchy. The assumption in this case
is that the appropriate meaning belongs to a similar/same concept as words
in the context belong to. For example, if the sentence “John Doe manages the
Citizen Bank that has good availability of cash.” is an evidence of the expertise
on the topic “Bank”, we can disambiguate its sense using the context and, in this
case, the meaning of “cash”. The distance between all the meanings of “Bank”
and all the meanings of the nouns in the context (defined as a window of text
surrounding the term) can be used in order to find the intended sense. We can
then add the sense “financial institution” to the expertise profile of the candidate
“John Doe”.
        </p>
        <p>It is also possible to use co-occurrence statistics to improve the quality of
the profiles. If we take a user profile Pu we can disambiguate the topics looking
at the context in the related articles. For example, according to the profile, the
user u is an expert on “Jaguar” and we find that in the articles considered in
his profile the word “Car” often co-occur with the word “Jaguar”. In this way
we can add the topic “Car” to the expertises of u always with the final goal of
disambiguation.
5</p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>Evaluation Considerations</title>
      <p>We propose to build an expert search system which makes use of the knowledge
present in Wikipedia. As described in this paper it is possible to implement such
a system using several techniques. We now want to discuss about the effectiveness
evaluation aspects.</p>
      <p>
        The present ways to evaluate the performances of a retrieval system are
based on the standard proposed for the first time by Cleverdon with the
Cranfield Experiments in 1966 [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. Unfortunately, it is not possible to perform such
experiments in our scenario given that there is the need for relevance
assessments which represent the ground truth for a list of queries. We can not use any
of the IR effectiveness evaluation metrics [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] because there are neither relevance
judgements available on the Wikipedia collection nor a list of queries to run.
      </p>
      <p>
        The most relevant initiatives to our task are SemEval [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ], but the problem
here is that the evaluated task is people name disambiguation and not expert
finding; and Inex [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] which uses an XML Wikipedia collection but it does not
consider the expert finding task. A possible solution would be to ask to voluntary
Wikipedia users, which we will do in the future, about their expertises in order
to have a sort of ground truth.
6
      </p>
    </sec>
    <sec id="sec-6">
      <title>Conclusions</title>
      <p>In this paper we proposed algorithms to build expert profiles using Wikipedia.
We proposed to search for experts both in the content of Wikipedia and among
its users. We also proposed some techniques which make use of semantics to
improve the results disambiguating and extending the search.</p>
      <p>As future steps we aim at build a systems which makes use of these
techniques and test it on Wikipedia also asking some (voluntary) Wikipedia users
to evaluate the performances of our system.</p>
      <p>Acknowledgments. This work was supported by the Nepomuk project funded
by the European Commission under the 6th Framework Programme (IST
Contract No. 027705). We thank Paul-Alexandru Chirita for his useful comments
and advices on our work.</p>
    </sec>
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