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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>A new data model for logistics in furniture collaborations</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>María José Núñez</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Juan Del Agua</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Fernando Gigante</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Suat Gönül</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Doğukan</string-name>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>AIDIMME, Benjamin Franklin</institution>
          ,
          <addr-line>Paterna (Valencia), 13</addr-line>
          ,
          <country country="ES">Spain</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>SRDC Software Research &amp; Development and Consultancy Corp.</institution>
          ,
          <addr-line>Ankara</addr-line>
          ,
          <country country="TR">Turkey</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>After several validations of the NIMBLE B2B platform instance with companies in the furniture arena it was decided the need of a new data model for logistics services in the furniture B2B collaborations as lot of concepts and terminology were not available for publishing main characteristics of their logistics services. There was already a detailed ontology regarding furniture products but not on logistics services and eClass taxonomy was extremely detailed but quite difficult to deal with the different levels and topics really needed. It was identified a gap between the used ontology and some properties because of the customization of the logistics services the logistics companies can offer to the industrial ones. A new data model for logistics services was developed and an enriched ontology in furniture sector was completed. In this paper, it is explained the main structure and characteristics of this ontology and its performance after several rounds of validation with experts in logistics.</p>
      </abstract>
      <kwd-group>
        <kwd>NIMBLE</kwd>
        <kwd>B2B</kwd>
        <kwd>logistics</kwd>
        <kwd>furniture</kwd>
        <kwd>ontology</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>The validation activities of the NIMBLE B2B platform (H2020 European funded
project
NIMBLE, No. 723810) involved a collection of experimentation workshops, some of them focused on
logistics services supply. In those workshops, furniture manufacturers and experts in the logistics field
took part testing the publication of product (furniture) and service (logistics) catalogs, the search for
products and services in the platform, and the collaboration processes between parties, mainly the
negotiation of terms and conditions. The testing groups taking part at the workshops pointed the
difficulty to publish its own logistics services with the taxonomies offered by the platform at that
time: eClass and the furniture sector ontology. They also felt the lack of concepts and terms which did
not allow them to publish all the main characteristics of its services.</p>
      <p>On one hand, the furniture ontology was detailed on furniture items but not on logistics services.
On the other hand, eClass is extremely generic so users found difficult to deal with the different levels
and topics of this taxonomy. Indeed, they found also a gap between this categorization and some
properties of its services due to the required customization of the logistics services to be offered to the
furniture companies.</p>
      <p>To overcome these problems, the furniture sector ontology was extended based on a new data
model for logistics services. In this paper, the main structure and characteristics of this model as well
as its performance after a new validation round with experts in logistics are described.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Overview of existing data models</title>
      <p>
        Ontologies enable common understanding of concepts and have been acknowledged as a powerful
means to foster collaboration between companies [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. Although numerous ontologies for production
      </p>
      <p>
        2020 Copyright for this paper by its authors.
systems have been developed in the past years, they mainly focus on manufacturing, while logistics
have not received the same attention [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. It is certain there are studies about this problem [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ], [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ], [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ],
[
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ], but the problem to fit logistics processes and ontologies continues.
      </p>
      <p>
        In some models there is a lack of formal semantics which prevents automated data integration
across organizational boundaries [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ], and it is difficult to balance the trade-off between precision and
pragmatism in an ontology focused on logistics [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>
        eClass is one of the most prominent product classification standards covering a wide range of
products and services and grows continuously [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ]. It contains thousands of product/service categories
and associated properties. The eClass taxonomy was limited in utilization of the NIMBLE use case in
terms of both the available categories and properties associated to those properties in relation to
logistics services. For instance, eClass does not include classification categories representing
warehouse management or reverse logistics. Furthermore, for some other logistics services like rail or
road transport, though, eClass has representative categories but with insufficient properties to
represent details about those categories in the scope of NIMBLE use case.
      </p>
      <p>
        Apart from eClass, there exist several product classification standards for classification of
products/services. Global Product Classification (GPC) [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ], Google Product Taxonomy [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] and
UNSPSC [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] are some of the product classification standards. However, they are also not suitable to
address problems explained above. Schulten et al. (2001) indicates that UNSPSC is rather shallow,
not very intuitive, and not descriptive on an attribute level and it is mainly developed in the US,
leaving many European needs behind [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. Whereas Google Product Taxonomy does not define a
category for any type of logistics services, GPC defines a category only for general transport services.
      </p>
      <p>Neither eClass nor other product classification standards are enough to ease the process of
publishing/discovering of logistics services in furniture sector. Therefore, a ontology focused on
logistics was defined for different types of logistics services having some common properties such as
industry specialization and specific properties to the service such as truck load property for road
transport.</p>
    </sec>
    <sec id="sec-3">
      <title>3. Experimentation methodology</title>
      <p>The work was performed in different steps during the continuous user validation carried out in
NIMBLE platform (https://www.nimble-project.org/project/furniture-manufacturing-platform/). The
problem with the current ontologies available in NIMBLE came out after the first user validation
steps described in the introduction.</p>
      <p>Inputs from previous workshops were considered together with personal interviews with
companies to gather requirements. The new data model was then integrated into the furniture sector
ontology and adapted to NIMBLE requirements. Further validation activities were arranged,
following detailed and personalized agendas indicating the role of the participants at each stage of the
experimentation, companies and products to be published, searches to be performed and negotiation
pairs for collaborations. Participants tested all the functionalities available on the platform related to
the different business processes. Regarding logistics services, they were tested by covering the
different parts of the furniture supply chain: transport, warehousing and packaging. Once the platform
had been extensively experimented, users took part in open discussions and filled questionnaires for
further evaluation and refinement.</p>
    </sec>
    <sec id="sec-4">
      <title>4. Logistics data model for logistics in the furniture sector</title>
      <p>This section deals with the activities regarding the definition of the model for logistics services, as
well as the consideration of this as an extension of the furniture sector ontology which already covers
the representation of the main resources involved in such industry sector. Furthermore, the integration
process of this data model and the elaboration of a user interface for the platform are described.
4.1.</p>
    </sec>
    <sec id="sec-5">
      <title>Brief description of the ontology for logistics services</title>
      <p>
        The logistics data model, was integrated in the Furniture Sector Ontology, based on the
International standard for the information exchange FunStep (ISO 10303-236) [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ] focused on wood
and furniture-related items. This means a common vocabulary and includes the most used concepts
and properties in the furniture sector industry as well as its main relationships. This is implemented in
OWL and it is based on the knowledge of AIDIMME from the experts as well as furniture cluster
regulations, articles and interviews. The ontology covers the following main resources in the furniture
industry: furniture products and services, manufacturing processes and techniques, industrial
machines, equipment and facilities.
      </p>
      <p>All the elements included in the ontology are annotated with labels in English and Spanish
languages. These translations are consumed by the NIMBLE frontend to render all the categories and
properties in the UI according to the language selected by the user. Furthermore, many concepts are
annotated with RDF comments in both languages to make a clear description available to the users.
4.2.</p>
    </sec>
    <sec id="sec-6">
      <title>Logistics data model as an ontology extension</title>
      <p>The data model for the representation of logistics services was preliminary defined based on
graphical user interfaces provided by logistics experts. These mockups enabled the elicitation of
service categories as well as its properties and a corresponding tentative rank of values for some of
these properties. All these resources were integrated in the furniture sector ontology as an extension.</p>
      <p>The picture above illustrates an excerpt of the categorization of logistics services in the furniture
sector ontology. The value options available for each service class are represented as individuals
through the CodeType property which is explained in the next section.</p>
    </sec>
    <sec id="sec-7">
      <title>Integration with NIMBLE platform (ontology annotations)</title>
      <p>In order to achieve a full compatibility between the properties defined in the ontology and the data
model used by NIMBLE, additional annotations were included in the ontology. The ontology
manages two main annotations for the NIMBLE integration: QuantityType (for the representation of
measuring units for properties, such as dimensions or weight) and CodeType (for the representation of
values for properties which do not have a numerical range).</p>
      <p>Firstly, the specific items created for the integration of the logistics data model in NIMBLE should
be noticed. They are CodeProperty, CodeList and CodeType, and its full identifier contains the
NIMBLE prefix. CodeProperty is a property that accepts codes, while CodeList is used to define a
collection of values that a property may take. Finally, CodeType represents the specific code of a
value.</p>
      <p>The representation of a truck load service can be taken as a short example. The truckLoad service
is a subclass of RoadTransportService and is represented as an object property. This property may
take three different values: FullTruckLoad, PartialTruckLoad and GroupageTruckLoad. These values
are individuals which are wrapped into the property TruckLoadList which belongs to the type
CodeList. Every element of the list is identified by its code and belongs to the type CodeType.
4.4.</p>
    </sec>
    <sec id="sec-8">
      <title>User interface for logistics publication</title>
      <p>The preliminary mockups together with the formal data model were taken as reference to build a
user-friendly frontend to enable the publication of comprehensive logistics services by specialized
companies.</p>
      <p>The publication of logistics services is organized in seven tabs: transport (road, maritime, air and
rail), warehousing, order picking, reverse logistics, in-house services, customs management and
logistics consultancy. Each service allows a particular indication of the origin and destination
capabilities, as well as text descriptions and file attachments to clarify any aspect regarding the
service provided by the company.</p>
    </sec>
    <sec id="sec-9">
      <title>5. Results and lessons learnt</title>
      <p>The new logistics services data model saves time in the publishing and negotiation services in the
NIMBLE platform instance for furniture and related industries. Being more specific, these are the
specific main benefits: (i) when a company offers global services, they can publish quickly some
generic logistics services, and in a specific request or negotiation, they can specify more their
conditions, (ii) the logistics companies who offer customized services can publish simple standard
services without any complexity, but specify details later during the negotiation process, (iii) the
meaning of the properties is clear enough for users, therefore the time needed to publish services is
reduced and (iv) the number of properties is suitable for the most common logistics services in the
furniture industry.</p>
      <p>It can be stated that a formalized testing agenda based on open discussions, feedback from
questionnaires and live experimentation with guidelines and technical support, is crucial to reveal
undiscovered requirements.</p>
    </sec>
    <sec id="sec-10">
      <title>6. Acknowledgements</title>
      <p>This research has been funded by the European Commission within the H2020 project NIMBLE
(Collaborative Network for Industry, Manufacturing, Business and Logistics in Europe), No. 723810,
for the period between 01 October 2016 - 31 March 2020. Gratitude to companies MICUNA and
FEVAMA for their contribution to the furniture pilot definition.</p>
    </sec>
    <sec id="sec-11">
      <title>7. References</title>
    </sec>
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