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Preface AutomationXP 2021

Workshop on Automation Experience at the Workplace
Co-located with ACM CHI Conference on Human Factors in Computing Systems 2021


Automation pervades manifold workplaces taking up an increasing part of human tasks and
transforming work dramatically. It emerges in different appearances (e.g., from scripted tasks
over digital agents to physical robots) with various scopes (e.g., office, production,
maintenance). This online workshop focused on skilled workers and professionals who
increasingly encounter new forms of automation in specialized and demanding workplace
environments. Taking a human-centered perspective, opportunities and challenges for
establishing effective forms of collaboration and for building up meaningful relationships with
automated systems were explored.
The workshop addressed the following pressing human-oriented challenges in the field of
automation at workplaces:
   •   Encountering Workplace Automation
   •   Collaborating with Workplace Automation
   •   Building Meaningful Relationships
Participants were asked to submit position papers describing their recent or future work in the
field of ‘automation experience at the workplace’. Overall, 13 papers were accepted by an
expert committee for presentation. Since CHI 2021 could not be held physically due to the
pandemic situation, the workshop was held virtually.
Previous activities of the ‘Everyday Automation Experience’ initiative include the Workshop
on Automation Experience across Domains at CHI'20, the Workshop on Everyday
Automation Experience at CHI’19 and the Personal and Ubiquitous Computing theme issue
on ‘Everyday Automation Experiences’ including Everyday Automation Experience: a
Research Agenda.

July 2021
                                                                                Matthias Baldauf
                                                                                    Peter Fröhlich
                                                                               Shadan Sadeghian
                                                                                Philippe Palanque
                                                                                       Virpi Roto
                                                                                        Wendy Ju
                                                                                    Lynne Baillie
                                                                               Manfred Tscheligi




 web: http://everyday-automation.tech-experience.at | mail: everyday-automation@tech-experience.at

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