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<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>Boris Paliukh [</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Efficiency Management System for a Network Virtual Enterprise</article-title>
      </title-group>
      <contrib-group>
        <aff id="aff0">
          <label>0</label>
          <institution>Tver State Technical University</institution>
          ,
          <addr-line>Lenin av., 25, Tver</addr-line>
          ,
          <country country="RU">Russia</country>
        </aff>
      </contrib-group>
      <volume>000</volume>
      <fpage>0</fpage>
      <lpage>0001</lpage>
      <abstract>
        <p>The article discusses methodological issues of creating network virtual enterprises and their management. Here, the network enterprise agent is represented as one of the network nodes that implements directed interactions with other nodes in order to produce and sell marketable products. A multiagent system (MAS) is a virtual enterprise (VE) that is created from various network enterprises on a contract basis. To create an effective VE, we must have a mathematical description of its structure and functions. In this paper, a three-level hierarchical system of diagnostics and performance management for network virtual enterprises is proposed. The functions of the proposed system are described at a formalized level. VE is presented in the form of a set of operators designed to diagnose crisis conditions and manage the effectiveness of its functioning. The main condition for the normal functioning of the VE is the absence of crisis states. Crisis states are manifested in a decrease in output and sales of products, and a deterioration in the financial condition of the VE. A method for diagnosing agents crisis states based on the evidence theory is proposed. It allows you to take into account both stochastic and content uncertainty. A numerical example of using this technique to identify a crisis situation in a certain VE is given. Based on the results obtained, control actions were proposed to remove the entire VE from the pre-crisis state by reengineering it.</p>
      </abstract>
      <kwd-group>
        <kwd>network structure</kwd>
        <kwd>virtual organizations</kwd>
        <kwd>management</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>
        The information technology development leads to a change in the paradigm [
        <xref ref-type="bibr" rid="ref1 ref2 ref3 ref4">1-4</xref>
        ] of
the business process management system formation, the development of network
virtual structures in the economy, based on the principles of cooperation of legally
independent enterprises, geographically distributed and operating in an integrated
information space. The issues of information technologies, modern business methods
based on them and network virtual enterprises (VE) were considered in the works
[58]. A significant contribution to the study of the problems of the functioning and
development of virtual organizations, the issues of the impact of information technology
on the management system was made [
        <xref ref-type="bibr" rid="ref10 ref9">9, 10</xref>
        ]. The works [
        <xref ref-type="bibr" rid="ref11 ref12 ref13 ref14">11-14</xref>
        ] summarize the study
of virtual enterprises as a new organizational form of business. As noted in [
        <xref ref-type="bibr" rid="ref15 ref16">15, 16</xref>
        ],
the main idea of the VE is that partner companies create their own resource base. This
      </p>
      <p>database is available to other members as well as to firms involved in temporary
participation. This makes it possible to form a general management system for VE and
increase the efficiency of their activities. Another important advantage, in comparison
with traditional economic structures, is the ability to dynamically change their
structure by commuting the individual competencies of partners. Dynamism is showed in
all spheres of activity, including the supplier-consumer relationship.</p>
      <p>
        With the transition to the creation of network virtual enterprises, the issues of the
effectiveness of the functioning of such industries force us to reconsider the classical
methods of their construction. The solution to this problem is based on a
mathematical description of the structure and functions of a network enterprise [
        <xref ref-type="bibr" rid="ref12 ref17 ref18">12,17,18</xref>
        ]. The
virtual enterprise (VE) is considered as a network of agents (network enterprises) in
terms of the theory of multi-agent systems (MAS). Control mechanisms in network
structures and models for the formation of a multi-agent system. are given in [
        <xref ref-type="bibr" rid="ref10 ref19">10, 19</xref>
        ].
Now, there are many different approaches to the typology, structure, functioning
process of a network virtual organization. The issues of creating a unified concept for
building VE are relevant.
      </p>
      <p>This article proposes a new approach to building the VE model and managing the
performance of virtual network enterprises, based on the use of methods of the theory
of hierarchical systems. The issues of monitoring of crisis situations (CS) of the VE in
uncertainty conditions are considered in detail, as the basis for managing their
effectiveness.</p>
      <p>The paper is developed with the financial support of RFBR (project №
20-0700199).
2</p>
      <p>Mathematical description of the structure and functions of a
network enterprise
With the transition to computer-integrated (networked) enterprises, the issues of the
effectiveness of the functioning of such industries force us to revise the classical
methods of building enterprises. To solve this problem, it is necessary to have a
mathematical description of the structure and functions of the network enterprise. All
enterprises that are part of a network for the production of product are closely
interconnected, so the ineffective work of one of them can lead to a crisis state of the other or
to the collapse for the entire network of enterprises. The state of the entire network of
enterprises is characterized by the values of economic indicators x1, ... , xi, ..., xn,
where xi  X is a set of economic indicators.. Imposing restrictions x and x on the
indicators xi, ( i  1,...,n ),we determine the area of normal functioning for network
enterprises ( x and x are the upper and lower boundaries of the i - th indicator). The
crisis state shows the value of x going beyond the boundaries). The difference
between the upper or lower value of the economic indicator border and its actual value
will be denoted as a efficiency margin of xi ( i  1,...,n ), xi  X ,where Х is a set
of values characterizing the efficiency margin with help of operational values of
economic indicators. The value of xi is calculated at a certain frequency during
operation. These values predict the tendency of xi to zero and determine the control
actions of y, y Y on the network enterprises. Control actions increase the efficiency
margin, i.e. manage the efficiency of the network enterprise. Here Y is a set of control
actions that allow to withdrawal enterprises from the pre-crisis state. Consider a
network of enterprises A0, A1, A2, …, An, where A0 is the main enterprise. Assembly of
the finished installation is performed on A1, А2, ..., An are network partners enterprises.
They supply raw materials and components or consume a finished plant.</p>
      <p>Enterprise A0 can be represented as a set of operators S0, ..., S3, designed to
diagnose crisis states and manage the efficiency of network enterprises. As a result, we
obtain a three-level hierarchical diagnostics and performance management of
enterprise network systems (see Fig. 1).</p>
      <p>Operator S1 is used to calculate the economic indicator Z1. Z1 is the profitability of
the main enterprise A0 in conditions of significant uncertainty of the initial
information.</p>
      <p>Uncertainty arises due to the fact that the values X1i arrive at the enterprise A0 not
with exact numerical values, but are determined in the form of probabilities by
experts. Experts estimate the impact of the enterprise Ai on the profitability of Zi with a
number in the range from 0 to 100.
Let us describe the interaction between the operators shown in Figure 1 using the set
mapping apparatus.</p>
      <p>Operator S1 implements the function of determining the main enterprise profitability
Z1 and is specified as mapping:</p>
      <p>S1: X11  …  X1i  …  X1n  Z1
where Z1 is the set of the profitability indicator values of the enterprise A0;
X1i is a set of values characterizing the efficiency margin for profitability of the
enterprise Ai; X1i  X.</p>
      <p>Operator S2 implements the function for calculating the cost of the final product Z2,
manufactured by the enterprise A0, and is described by the mapping:</p>
      <p>S2: X21  …  X2i  …  X2n  Z2
where Z2 is the set of values of the indicator of the cost of finished products for the
enterprise A0; X2i is a set of values characterizing the efficiency margin for the cost
of raw materials, components or finished products of network acceptance Ai;
Operator S0 monitors the crisis conditions of network enterprises. The implementation
of the function S0 is associated with significant uncertainty; therefore, the output of S0
should not be exact, but probabilistic characteristics. S0 maps:</p>
      <p>X2i  X.</p>
      <p>S0: Z2  Z2  P(Ai)
where P(Ai) is a set of values of probabilities that determine the crisis state of
enterprisesA1, А2, ..., An.</p>
      <p>Operator S2 implements the function for performance management of enterprise
network:</p>
      <p>S3: P(Ai)  V  L  Y
where Y is the set of control actions that allow to bring enterprises out of the pre-crisis
state, Y = Y1  ...  Yi,  ...  Yn (Yi - a set of control actions for A); V is the volume of
products supplied or consumed by network enterprises, V = V1  ...  Vi,  ...  Vn (Vi
is the volume of products supplied or consumed Ai); L - cost of products supplied or
consumed by network enterprises, L = L1...Li,...Ln (Li- the cost of products
delivered or consumed by the Ai enterprise).</p>
      <p>The functioning of the i - th network enterprise is mapping by the operator Ai,
which implements four functions.</p>
      <p>The first function Ai1 determines the margin of efficiency in terms of profitability:
Ai1:   Vi  Si  X1i,</p>
      <p>Ai2:   Vi  X2i.</p>
      <p>Ai3:   Yi  X1i  Vi.
where  is a set of external disturbances.</p>
      <p>The second function Ai2 determines the efficiency margin at cost:
The third function Ai3 forms the volume of products supplied or consumed:
The fourth function Ai4 determines the cost of the supplied or consumed product:</p>
      <p>
        Ai4:   X2i  Si
The presented formulation of the problem of building a computer-integrated
enterprise is difficult to implement in practice due to the lack of reliable operational
information. However, the use of modern computer technology allows us to solve this
problem. The considered approach was partially used in the development of an expert
control system for the evolution of continuous multistage processes [
        <xref ref-type="bibr" rid="ref20">20</xref>
        ].
3
      </p>
      <p>
        Monitoring of VE crisis states on the basis of the
DempsterSchafer evidence theory
Monitoring of the CS (crisis states) of the VE consists in the analysis of the financial
and economic activities of network enterprises of multi-agent systems. Crisis states of
agents cause a decrease in the efficiency of the functioning of the entire VE [
        <xref ref-type="bibr" rid="ref20">20</xref>
        ].The
crisis state of a network enterprise depends on many internal and external factors that
have significant uncertainty, therefore the task of determining crisis states should be
based on one of the methods for uncertainty accounting in economic problems. Let us
consider the solution for the problem of monitoring the VE crisis states using the
theory of evidence. The main idea of the evidence theory is that a certain measure of
probabilities can be attributed not only to individual elements of the event set in the
subject area, but in general to a certain subset of this set. Moreover, a more detailed
distribution of this partial measure of probability over a subset is unknown. At the
same time, some probability measures related directly to the elements of the set of
events may also be unknown. Some specific measures of probability assigned to
individual elements of the set are unknown. However, some conclusions can be drawn
based only on the known distribution of probability measures.
      </p>
      <p>
        According to [
        <xref ref-type="bibr" rid="ref21 ref22">21, 22</xref>
        ], the distribution of the probability measure will mean the
function m(Ci ) [0;1] such that m()  0,  m(Ci )  1, Ci  A , where Ci is an event
consisting in a crisis state of one or more agents; А is full event group.
      </p>
      <p>Based on the probability distribution, a number of additional characteristics can be
calculated to evaluate the results of diagnostic procedures.</p>
      <p>The confidence degree in a crisis state for an agent of the subset m(Ci ) [0;1]</p>
      <p>Bel (Ci )   m(C j ) C j  Ci</p>
    </sec>
    <sec id="sec-2">
      <title>This function has the following properties:</title>
      <p>
        Bel ()  0 ; Bel (C j ) [
        <xref ref-type="bibr" rid="ref1">0,1</xref>
        ] ; Bel ( A)  1.
      </p>
      <p>The plausible reasoning degree for a crisis state of an agent in the subset Ci  A</p>
      <p>
        Ci  A Pl(Ci )  1 Dou(Ci )  1 Bel (Ci )  1 m(C j ) ; Ci  C j   .
To combine different frame of discernment it is necessary to calculate the orthogonal
sums of the base probabilities defined for each of the evidence. For this purpose, the
Dempster rule [
        <xref ref-type="bibr" rid="ref23">23, 24</xref>
        ] is used, according to which the orthogonal sums are
determined by the following expression:
m 1 m2 ( A) 
1
      </p>
      <p>*  m1(Y ) * m2 (Z ) ,
1 m() Y  Z  A
where Y and Z are two focal elements distributed on the frame of discernment,
generated by different evidence. The probability measure corresponding to an empty set has
the form
m </p>
      <p>Y  Z  </p>
      <p> m1( Y )*m2( Z ) .</p>
      <p>The Dempster’s rule is associative and commutative. It allows a lot of evidence to be
combined in this way.
4</p>
      <p>The example of the implementation of the method for
recognizing crisis states of agents for VE</p>
    </sec>
    <sec id="sec-3">
      <title>Customers of UPPF-ZMKF can be divided into two groups:</title>
      <p>- aviation enterprises Ca;
- other enterprises Cb.</p>
      <p>The structure of consumer agents is shown in Figure 3.
The integrated structure of the virtual enterprise is shown in Figure 4.
Consider the structure and composition of a virtual enterprise (VP) for the production
of SCP in the formulation of multi-agent systems (MAS).</p>
      <p>In the fig. 4, vertex 1 denotes the main enterprise. All the work from design to
assembly of the UPPF-ZMK unities carried out by main enterprise.</p>
      <p>To the left of vertex 1 are the agents-suppliers of raw materials (S1 - stainless metal
rolling; S2 - black rolled metal) and components (E1 - vacuum technology; E2 -
electronics products; E3 - wires; E4 - other components). To the right of the vertex 1 are
the agents-consumers of the produced UPPF-ZMK installations: Ca, Cb. In 2014,
there was a favorable economic situation: the aviation industry was in dire need of
such installations, and agents-suppliers of raw materials and purchased products
offered their products at relatively low prices. Let us consider the reasons for the
economic recession in the VE activities by the end of 2015. We use the method for
diagnosing the crisis conditions of network enterprises.</p>
      <p>A quantitative and qualitative analysis showed that the reason for the economic
downturn in the activities of the virtual enterprise was the deterioration of the economic
indicators (DEI) of the agents-suppliers of raw materials and components. In the
second half of 2015, the VE general manager was forced to continuously monitor the
economic state of the VE in two indicators: profitability - Z1 and actual cost - Z2.
The monitoring was carried out under conditions of significant uncertainty; therefore
the calculations were performed using the methods of the interval analysis theory.
The monitoring showed information about DEI at profitability of 0.1÷ 0.25% and an
actual cost of 24.1÷ 34.0 million rubles. As a result of the examination, the
specialists-managers received expert assessments for the agents-suppliers, which may be in
pre-crisis or crisis (CS) states in the current economic conditions. The results of the
examination are presented in Table 1.
Based on the data shown in Table1, we define two fuzzy sets of agent-suppliers,
suspected of having a CS but each of the DEI: Z1 - profitability, Z2 – cost price.</p>
      <p>СZ1  {(S1.1;0,15), (S1.2;0,2), (E3;0,1), (E4;0,25)}
СZ 2  {(S 2;0,2), (E1;0,25), (E2;0,2), (E3;0,3), (E4;0,15)}
Next, the normalized probability distribution for the indicator Z1 (profitability) is
calculated
mZ1(S1.1) </p>
      <p>As a result of normalization, the probability distribution for the disturbed diagnostic
variables will be as follows:</p>
      <p>mZ1  S1.1; S1.2; E3; E4  0,21;0,28;0,14;0,36  ;
mZ 2  (S 2, E2); E1; E3; E4  0,22;0,28;0,33;0,17  .</p>
      <p>Taking into account the interval values of the diagnostic variables Z1 and Z2, as well
as the acceptable deviation intervals d Z1 and d Z1 , we calculate the probability of
occurrence of CS PZ1 and PZ2. The value of the Z2 index on the observation interval is
within the limits of [24.1; 34.0] million rubles. With the regulatory limits of 20.04
25.0 million rubles, the probability of CS</p>
      <p>PZ2 = (34.0 - 25.0) / (34.0 - 24.1) = 0.91.</p>
      <p>The doubt degree in CS: UZ2 = 1 - PZ2 = 0.09
Using the calculated probabilities of CS occurrence, we refine the obtained
probability distributions mZl and mZ2:
mZ1'  S1.1; S1.2; E3; E4;C  0,14;0,19;0,09;0,24;0,33  ;
m'Z 2  (S 2, E2); E1; E3; E4;C  0,2;0,25;0,3;0,16,0;09  .</p>
      <p>Calculations for combining different evidence about the probability distribution in
favor of a single hypothesis are shown in table 2.
The probability measure for hypotheses about the CS of supplier agents is calculated
as follows
m(S1.1)  0,013 / 0,465  0,028 ; m(S1.2)  0,017 / 0,465  0,037 ;
m(S 2  E2)  0,066 / 0,465  0,14 m(E1)  0,083 / 0,465  0,178</p>
      <p>m(E3)  (0,027  0,099  0,008) / 0,465  0,288 ;
m(E4)  (0,038  0,053  0,022) / 0,465  0,243 ; m(C)  0,03 / 0,465  0,065
m(C)  0,03 / 0,465  0,065 .</p>
    </sec>
    <sec id="sec-4">
      <title>The resulting probability distribution has the form</title>
      <p>m  S1.1; S1.2; (S 2, E2); E1; E3; E4; C    0,028;0,037;0,14;0,178;0,288;0,243;0,065 </p>
    </sec>
    <sec id="sec-5">
      <title>The corresponding evidence intervals are</title>
      <p>S1.1[0,028;0,093], S1.2[0,037;0,102], S 2[0,14;0,205], E1[0,178;0,243] ;
№
1
2
3
4
5
6
7</p>
      <p>Thus, an analysis of the situation based on the theory of evidence leads to the
diagnosis shown in table 3.
It can be seen from the table that S1.1 and SI.2 have the highest probability of CS. As
a result of the analysis, the VE managers identified a crisis state with the supply of
stainless metal rolling for the production of the UPPF-ZMK installation.To liquidate
this CS, another agent-supplier of stainless metal rolling products was urgently
involved - S1.3 and the production plan for the UPPF-ZMK installations in 2016 was
fulfilled, but profitability the last fourth install was only 1.8%.
5</p>
      <p>Conclusions
The proposed new approach to modeling and designing network enterprises based on
a three-level hierarchical interaction system allows creating new information models
for diagnosing and managing the efficiency of virtual enterprises using digital
communication networks.</p>
      <p>The presented method of monitoring the crisis States of a virtual enterprise, taking
into account the uncertainty of data, allows:
- to provide a consistent and continuous analysis of the state of a virtual enterprise
with localization of the source of the crisis state;
- use interval diagnostic variables in its structure to account for both stochastic and
content uncertainty and combine the results of analytical and expert analysis of the
virtual enterprise state;
- - analyze inefficiently operating structural units of a virtual enterprise with minimal
time and resources for conducting diagnostic procedures.</p>
      <p>- analyze inefficiently functioning structural units of a virtual enterprise with
minimal time and resources for conducting diagnostic procedures..</p>
    </sec>
  </body>
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