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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>The Right to Erasure and its Implication on AAL Systems</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Kristin Aleksandrova</string-name>
          <email>kristinia@uni-so</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Sofia University St. Kliment Ohridski</institution>
          ,
          <addr-line>Sofia</addr-line>
          ,
          <country country="BG">Bulgaria</country>
        </aff>
      </contrib-group>
      <fpage>227</fpage>
      <lpage>235</lpage>
      <abstract>
        <p>With the extended life expectancy, we have seen an increase in the load put on each country's healthcare system. This has increased funding for technologies that could enable the autonomous living of elderly or disabled people. In general, those technologies can be condensed under the premise of Ambient Assisted Living (AAL) Systems. These systems aim to improve the quality of life, by utilizing a multitude of technologies - mainly assistive technologies, parts of smart home solutions and telehealth services. As research has been funded by organizations with a specific use case in mind, usually an elder care facility or a caretaker organization, the topic of data privacy has been widely overlooked. In principle, there is a trade-off between the functionality and the affected person even in data privacy regulations there is an exception for these types of healthcare cases. This however closes the door for machine learning enhancements of AAL systems. Most of the current approaches rely on processing the data in real time and not persisting it; this creates a semblance of security, but provides no approach for the problem resolution. To enhance a system with a data model of any kind we would need to store and analyze the data in compliance with the current data privacy regulations. For the purpose of this work, we focus on the General Data Protection Regulation (GDPR), and the implications of the Right to erasure specify on AAL systems.</p>
      </abstract>
      <kwd-group>
        <kwd>Right to Erasure</kwd>
        <kwd>Elderly Care</kwd>
        <kwd>AAL Systems</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>The mean age of the world’s population is rapidly increasing, due to a variety of
factors, one of which is the longer life expectancy, to an extent due to significant
improvements in our healthcare. The current prognosis suggests that by 2050 the
aging population will double in size compared to 2017, a staggering 2.1 billion
against the current 1 billion. This is projected to put an additional load on each
country’s healthcare system. As we can see by the graphic provided by Our World
in Data (fig. 1) for the past 50 years, there has been an increase in the investment
in healthcare. While there is a multitude of factors, such as modernization and
medicine costs, the trend is that this investment would continue to increase and
one of the major factors contributing would be supporting the elderly.</p>
      <p>
        To understand what is causing this economic load and why is it such a topic
of discussion in recent years, let us look at the work of Sarah Abdi, Alice Spann,
and Jacinta Borilovic [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. They define three categories in which elderly people
need support: social activities and relationships; psychological health; activities
related to mobility, self-care, and domestic life. To address that need we see a
rise in Ambient Assisted Living (AAL) systems, as their purpose is to reduce the
load on formal health and care structures, while providing independence for the
senior population. Depending on their functionality and technology, we can
separate these systems in distinct categories. One such differentiation, based on the
primary function of the examined AAL systems, is done in the taxonomy created
by Byrne et al. [5]. Here we see four major classes: Smart Homes; Intelligent Life
Assistants; Wearables; Robotic Assistance. It is obvious that these classes have a
different target user group and underlying technology.
      </p>
      <p>One commonality, of interest for us, is the handling of data privacy. Most
systems rely on the crucially of the provided functionalities, considering these
systems can significantly improve a person’s independence and daily life, in
addition to providing crucial information in life-threatening situations. Data is
collected via a multitude of channels, including mobile phones and is processed
real-time with no persistence. This however limits the ability of these systems
to grow by further analyzing historical data and behaviors and being proactive
instead of reactive.</p>
      <sec id="sec-1-1">
        <title>1.1 Personal data in AAL systems, subject to GDPR</title>
        <p>Based on their primary function, different AAL systems store diverse types of
personal data, most of it sensitive. An important thing to note is the difference
between personal and sensitive data. Sensitive data is a subset of personal data, in
more details – personal data is considered sensitive if it is personal data revealing
racial or ethnic origin, political opinions, religious or philosophical beliefs;
tradeunion membership; genetic data, biometric data processed solely to identify a
human being; health-related data; data concerning a person’s sex life or sexual
orientation. Sensitive data is subject of additional processing conditions, for
example according to GDPR sensitive data should be held separately from other
personal data. We would not go in the details of that segregation, but sensitive
data will be interchanged with personal data when speaking about heal-related
data in this paper.</p>
        <p>In principle, all Ambient Assisted Living systems store information about the
individual they are assisting and at least one caretaker, responsible for them. This
role can be taken by a family member, friend, or a medical professional.
Therefore, the basic personal data of those two roles is stored as well as their
relationship: ‘C’ is the caretaker of ‘I’ and as such is using the AAL system and accessing
some of the sensitive data of ‘I’. This basic information consists of some form of
identification, such as a full name, and some means of contact, such as a phone
number, email, or physical address.</p>
        <p>Based on the system functionality, the system can store GPS location data,
relating to the individual’s location, collected real-time; medical information,
such as a person’s diagnosis, medical prescription, test results, etc.; information
for their daily schedule and habits, including places they often visit; additional
streams of information from wearable or IoT sensors [15]. This data can be used
to derive additional personal information for an individual with malicious intent.
Considering the main target of AAL systems are the elderly, detailed information
about their family members can be abused for extortion. Alternatively, data about
their schedule and location can easily facilitate theft and other crimes.</p>
      </sec>
      <sec id="sec-1-2">
        <title>1.2 Right of Erasure</title>
        <p>
          In 2018, the European Union passed the General Data Protection Regulation
(GDPR). One of its aspects is the so called “right of erasure”. It introduces the
right a person has, to request verbally or in writing, the erasure of personal data
of his that is being collected. Of course, there are exceptions. For example, if
the processing is necessary for public health purposes in the public interest.
Additionally, if the processing is necessary for the purposes of preventative or
occupational medicine, for the working capacity of an employee, for medical
diagnosis, for the provision of health or social care or for the management of
health or social care systems or service [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ]. From this, a natural conclusion is
that AAL systems can be categorized as cases where an exception is to be made
concerning the “right of erasure”. While this is a positive factor for the fast
functional growth of AAL systems, it is hindering their wider adoption. Their
usage at present is limited to cases where the data processing can be correlated
with definitive medical benefits, considering the diversity of functionalities and
the problem areas AAL systems cover, this correlation is hard to illustrate. To
utilize these advancements for the public, regardless of their condition, GDPR
and the “right of erasure” need to be enabled.
        </p>
        <p>
          Considering GDPR came to force three years ago, it has already been
implemented in many software solutions. Let us take for example, how the right of
erasure affected the way Google was displaying results, naturally a simple search
could provide a decent collection of personal data for a target individual, based
on each website’s policy. The first changes were implemented in 2014, when it
was made possible to request the exemption of certain URLs, containing personal
or sensitive data from the search results in Europe. In principle, if an individual
finds personal or sensitive data of theirs in a search result, they can request that
the result be removed. Google does not remove or restrict any public site, instead
they de-list them, as also seen their erasure request form [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ]. In addition, they are
legally obliged to do so only for search results on the territory of Europe [4]. In
turn, this poses a new perspective on the legislation. You do not need to
physically remove the data, provided you as processor do not use, expose, or make it
possible for a third party to find the data in question.
2
        </p>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>Implications for standard AAL systems</title>
      <p>To understand the implications of the right to erasure on AAL systems, we
need to consider the data that is being collected. Most systems have a specific
purpose and use-case for which they are developed, for example, there are systems that
aim to help dementia patients and mitigate their wandering behavior, and
alternatively there are fall-detection systems that prioritize the fast recognition and timely
reaction in case an elderly person has fallen. There are many more types of systems
[5]. Looking at the problem areas they are addressing we already can anticipate the
difference in the used technologies and therefore the data collected.</p>
      <p>Let us take as an example Wandering Prevention Tools (WPT), which are
addressing the wandering behavior of wandering patients. To do that, these systems
collect and analyze real-time location data, to recognize a wandering episode.
Afterwards a responsible person needs to be notified, so that adequate actions
are taken. This leads to data being centrally stored or at least centrally processed
and analyzed. This in turn complicates the insurance of data privacy and the right
of erasure, as upon request, related data from a multitude of devices needs to be
deleted. In one such system that addresses nighttime wandering behavior [6], we
can see that data is gathered from multiple sensors and devices and persisted in
an OpenRemote server [7], afterwards the taken actions consist of changes in the
person’s environment to stimulate their return to bed. Looking at the architecture
of OpenRemote and their privacy policy [8], we can conclude that sensor data
is persisted in the local controller. Considering the nature of the action taken
never leaves the premise of the home system. In this case, a request to delete all
collected personal data is locally executed and the system will lose all previous
information about a person. On the other hand, systems like Carelink [9], which
is a project funded by the EU’s AAL Program, rely on data collected from tag
sensors and analyzed in a cloud-based platform. This aims to enable family and
caretakers to receive up-to-date information about an individual. Besides the
increased need for data privacy insurance, a request for data erasure would mean to
remove of location-based data, all information about the individual. In addition,
devices he is identifiable by, all information about family members and relational
data, that has been gathered and in case this is the only person in the system, a
caretaker is responsible for, the caretaker’s data as well.</p>
      <p>Besides the purely technical limitations for data removal, there is one
additional aspect that is best seen in AAL systems based on smart home/IoT
solutions. The right to erasure ensures that any individual can request from the
data controller the removal of all collected personal data. In the case of an AAL
system, that relies on a variety of sensors and smart home appliances from
different manufactures with different communication concepts; a question arises
about who is the data controller. Each device can send data to its own cloud
location, independently from the AAL system processing, regardless that data may
be included in the erasure request. This means that not only we need to establish
that personal data should be easily removable from the system at a low cost, but
we need to ensure that there is a responsible party for the removal of said data.
In an article [10] in the International Data Privacy Law journal, the concept of
joint controllership and its implications is explored in detail. The basic premise
being that this responsibility needs to be shared. For AAL systems, they are the
obvious choice as a data controller; however, that implies that they need to have
control over the data processing by any “third-party”, which includes devices and
sensors part of that system. Usually that is not the case, these sensors and devices
are owned by separate companies and without additional consent, and the AAL
system cannot represent the individual in their request for erasure. Not resolving
that legal complication can render a GDPR-enabled system, noncompliant with
the European legislation.</p>
    </sec>
    <sec id="sec-3">
      <title>Implications for AAL systems with ML functionality</title>
      <p>One emerging area of extension forAAL systems is the addition of “smart insights”,
or in other words features that aim to give proactive signals and knowledge in the
respective use-case of the system. This usually involves the application of one of
the well-known machine learning algorithms to the gathered data. Naturally, this
carries additional implications for data privacy and especially the right of erasure.
An extensive research on the topic has been published in the Computer Security
&amp; Law Review journal [11]. A question, it aims to answer, of relevance to us is if
a data model has been trained using personal data, what does it mean to erase an
individual’s data? We need to delete the data that is stored for training purposes.
However, do we need to remove it from the model, or in other words retrain it?
If not, how do we ensure continuity between the different versions of the model
as each time the training data is completely different. At present, there is no clear
strategy from the EU on how to ensure GDPR compliance in a machine-learning
context. Each data controller settles on a compromise, as the current GDPR
regulation and the standard machine learning development are not compatible.</p>
      <p>If we look at the initial example with Google’s approach to the right of
erasure, we need to ensure that in the AAL system there is no identifiable data. In
which case we would not be required to delete it. Let us consider a few of the
more common approaches. Pseudo anonymization replaces the personally
identifiable information with artificial identifiers, so that the data cannot be linked
to an individual with additional information that is stored separately. However,
many pseudo anonymization algorithms are reversible in which case they are not
exempt from the right to erasure [12]. If we anonymize all data, we are by design
compliant with GDPR, as there is no identifiable personal data, processed by
the AAL system. However, we lose the connections different data sources have,
as they describe the same person’s behavior or the same event that has been
recorded. In many cases, it has been proven that the quality of a machine-learning
model significantly declines when the training data is anonymized [11]. For
completeness, we should also mention cryptographical functions; they establish an
isomorphism, which allows us to do mathematical operations on the encrypted
data without deciphering it. Considering the amount of raw data and noise AAL
systems generate daily, this does not appear as a preferable approach since in
practice the algorithms known today are inefficient for large data sets.</p>
      <p>For example, Valenzuela et al. [14] proposes an intelligent system that can
be integrated into a wearable device, and is able to diagnose cardiac diseases in
real time. This done with the assistance of a genetic algorithm, trained on seven
different electrocardiogram datasets. If we assume such a wearable heart monitor
device is part of an Ambient Assisted Living system, with the purpose of timely
diagnosis of cardiovascular diseases, then the system itself can maintain a dataset
of electrocardiograms of its users. The main benefit of training a model on the
data gathered by the concrete devices, part of the AAL system, instead of the
generic datasets, is that the training data would be close to the real-world data it
would be applied. There will be the same device specifics and outlier behaviors.
The problem comes, when one of the monitored individuals invokes the right to
erasure. For the AAL system to keep using the provided heart monitor data, we
need to ensure that it is untraceable to its origin. Here we hit all the concerns,
previously described around anonymization. Alternatively, if we were to remove the
records from the training dataset, we could be removing crucial to the algorithm
records. In turn we have no way of predicting the immediate impact of other
users of the AAL systems and the behavior of the model if this should be reversed
and the requester decides to renew using the AAL system and its functionalities.</p>
      <p>This leaves us with a few options, that deciding what to compromise with.
We can lose functionality or certain system capabilities by pre-processing the
data in such a way that we are exempt from the right to erasure or we can look
for a design that allows us to work with the full set of data and relationships, in
compliance with GDPR.
4</p>
    </sec>
    <sec id="sec-4">
      <title>Discussion and conclusions</title>
      <p>In the previous sections, we saw, that in the current implementations of AAL
systems, there are different approaches for data handling. Some systems analyze
data real-time, while others persist the data and provide long-term analytics
and statistics. Even the latter ones are divided based on the location, where said
aggregation is occurring. For most systems, a centralized cloud-based solution
receives all data and performs the analysis. The other approach works with the
data in a local isolated environment. The case is with the wandering prevention
tool that we took as an example. In that case, the architecture of the AAL was based
on OpenRemote and this in turn ensured that personal data does not leave the
premise of a person’s home. If we restrict the data processing and persistence to a
local server, we minimize the risk of unauthorized data exposure and we simplify
the compliance with GDPR. This approach is clearly most easily applicable for
AAL systems that are classified as Smart Home solutions. To summarize, we can
argue that the right to erasure is most easily implemented in AAL systems that
are based on Smart Home solutions, as the data processing is easily restricted for
localized processing.</p>
      <p>There has been a rise in the applications of machine learning technologies is
AAL systems. However, as the field is relatively new, there is a more prominent
focus on functionality instead of data privacy. This is possible due to the
available exception cases in GDPR and similar privacy legislations that allow data
privacy to be overlooked in the interest of public health and the provisioning of
crucial life-sustaining services. Nevertheless, there is an opportunity for newly
developed or extended AAL systems to implement a Privacy by Design [13]
approach. If we combine this with the general implications that GDPR and the right
to erasure have on AAL systems, we can argue that a personalized model, trained
in a smart home environment is the easiest intelligent extension of AAL systems.
Similarly, to the standard case, where data is more secure and easily mailable
as per GDPR, when it is locally analyzed – a data model that has used sensitive
data as training data would be easier to comply with the right to erasure if it is
personal and localized to a home environment. We saw that anonymization or
pseudo anonymization only partially resolves the issue and we still face a decline
in the trained model quality. The same would happen if we have a model trained
on data provided by different patients. We have no empiric measures for most
algorithms to explain what the weight of a certain person’s data is in the overall
model. Therefore, we also cannot outline the decrease in a model’s performance
if we were to remove an individual and their data. A downside would be the
slower ramp-up time, during which data is collected and analyzed, without that
phase we will have no insights whatsoever that can be provided. Nevertheless,
this downside is easily mitigated by the non-existent implications of removing
an individual and their data from the trained model, as the removal itself would
mean a deletion of their data and models on a local level, usually the smart home
middleware. In that case, explaining the implication of evoking the right to
erasure is also simplified – the AAL system will return to its initial state and for it
to be able to provide these types of insights again a similar in duration training
period needs to occur.</p>
      <p>This hypothesis is based on the desire to comply with the European GDPR
legislation and specifically the right to erasure and its implications. Regarding
data privacy there are many additional aspects that need to be considered for an
AAL system to be fully compliant with GDPR. Those would be the focus of a
future work. In addition, the proposal for a personalized model, locally managed
via a middleware, needs to be supported by those additional aspects of GDPR.
Overall, the end-goal of this confirmation would be the creation of a prototype
solution, illustrating the benefits of a data privacy aware AAL system.
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