This volume contains the papers presented at the International Workshop on BPM Problems to Solve Before We Die (PROBLEMS '21), co-located with the 19th International Conference on Business Process Management (BPM 2021) on September 6, 2021. The goal of the PROBLEMS '21 workshop is to identify major open problems in Business Process Management (BPM) research that need to be addressed, due to their prominence, complexity, groundbreaking nature, or gain that their solution would bring to the whole community. During the workshop, we assumed an ex-post situation in which each of the problems accepted for the workshop had already been solved. Thereupon we discussed in an interactive mode, new algorithms, techniques, tools, and methodologies that could build upon the solution to that problem. Each submission was reviewed by at least 3 program committee members. The PROBLEMS '21 workshop received a total of 25 submissions, out of which the top 9 contributions were accepted for publication. The papers revolve around diverse areas of BPM, including event log data quality, provenance and analysis, process modelling, simulation and design, and value creation and integration. The introductory paper “The Biggest Business Process Management Problems of Our Time” provides an overview and categorisation of the contributions that follow. We hope the reading of these proceedings will be inspiring and spark new ideas for the research avenues to come in Business Process Management and beyond. To conclude, we would like to express our gratitude to all authors and members of the program committee who contributed to make this event a success.
Copyright © 2021 for the individual papers by the papers’ authors. Copyright © 2021 for the volume as a collection by its editors. This volume and its papers are published under the Creative Commons License Attribution 4.0 International (CC BY 4.0). BPM
Andrea Marrella Barbara Weber
PROBLEMS ’21 Workshop Organisers Iris Beerepoot Claudio Di Ciccio Hajo A. Reijers Stefanie Rinderle-Ma
Adela Del Río Ortega University of Seville, Spain Chiara Di Francescomarino Fondazione Bruno Kessler-IRST, Italy Marta Indulska The University of Queensland, Australia Henrik Leopold Kühne Logistics University, Germany Jan Mendling Humboldt-Universität zu Berlin, Germany Artem Polyvyanyy The University of Melbourne, Australia Jan Recker University of Hamburg, Germany Manfred Reichert University of Ulm, Germany Estefanía Serral Katholieke Universiteit Leuven, Belgium Victoria Torres Universitat Politècnica de València, Spain Inge van de Weerd Utrecht University, Netherlands Han van der Aa University of Mannheim, Germany Irene Vanderfeesten Open University of the Netherlands, Netherlands Barbara Weber University of St. Gallen, Switzerland Ingo Weber TU Berlin, Germany
A call for ‘Holistic’ Business Process Management : : : : : : : : : : : : : : : : : : : : :
Wasana Bandara, Amy Van Looy, Michael Rosemann and Lara Meyers Objectivity in Process Descriptions : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : Christopher Klinkmüller, Henrik Leopold, Jan Mendling and Ingo Weber Constructing Digital Twins for Accurate and Reliable What-If Business Process Analysis : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : :
Marlon Dumas Automated Process (Re-)Design : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : Maximilian Röglinger, Christopher van Dun, Tobias Fehrer, Dominik A. Fischer, Linda Moder and Wolfgang Kratsch Bringing BPM to the workers: Towards Worker-Centric Management of Business Processes : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : :
Vinod Muthusamy, Vatche Isahagian and Yara Rizk