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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Extracting Sentiments towards COVID-19 Aspects</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Eduard Nugamanov</string-name>
          <email>ed.nugamanov@gmail.com</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Natalia Loukachevitch</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Boris Dobrov</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Lomonosov Moscow State University</institution>
          ,
          <addr-line>Leninskie Gory, 1, Moscow</addr-line>
          ,
          <country country="RU">Russia</country>
        </aff>
      </contrib-group>
      <fpage>299</fpage>
      <lpage>312</lpage>
      <abstract>
        <p>In this paper, we introduce a specialized Russian dataset and study approaches for aspect-based sentiment analysis of Russian users' comments about the COVID-19. We solve two tasks, namely Relevance Determination (RD), which aims to predict whether a sentence is relevant to an aspect of the pandemic, and Sentiment Classification (SC), which classifies the sentiment expressed towards an aspect in a sentence. We applied and tested various methods of machine learning, including finetuning of the pre-trained RuBERT model. The best results in both tasks were obtained by RuBERT model in the Natural Language Inference (NLI) formulation.</p>
      </abstract>
      <kwd-group>
        <kwd>Aspect-based sentiment analysis</kwd>
        <kwd>BERT model</kwd>
        <kwd>naturallanguage inference</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>
        COVID-19 is a dangerous infectious disease caused by the SARS-CoV-2 virus.
Nowadays this infection is declared a pandemic and is one of the main threats
to humanity endangering both physical and mental health of people.
COVIDrelated issues are widely discussed in social media. Such discussions give great
opportunities for psychologists, social scientists to study information
dissemination in social networks, influence of various sources on forming users’ opinions
[
        <xref ref-type="bibr" rid="ref1 ref2">2, 1</xref>
        ].
      </p>
      <p>
        Extracting opinions related to coronavirus can be considered as the
aspectbased sentiment analysis task (ABSA)[
        <xref ref-type="bibr" rid="ref17">17</xref>
        ], which allows identifying sentiment
towards specific issues of coronavirus epidemics. The ABSA task, intended for
extraction of sentiment towards specific aspects of an entity or a topic was mainly
studied on users’ reviews such as restaurant reviews, for example food or service
aspects. In fact, in coronavirus-oriented discussions we can see the same ABSA
task. Aspect-based Sentiment Analysis applied to COVID-related messages is
one of the means to reveal the most frustrating aspects of the pandemic.
      </p>
      <p>In this paper, we introduce a Russian dataset and an approach to
aspectbased sentiment analysis of Russian users’ comments about the COVID-19. The
dataset is large enough (about 10 thousand messages) to train modern machine
learning methods in order to classify the flow of user opinions on the above
and similar issues. A similar dataset could not be found in the current world
publications. For the Russian language, there is no other manually annotated
dataset of user messages related to the issues of coronavirus infection.</p>
      <p>
        We solve two tasks, namely Relevance Determination (RD), which aims to
predict whether a sentence is relevant to an aspect of the pandemic, and
Sentiment Classification (SC), which classifies the sentiment expressed towards an
aspect in a sentence. We applied and tested various methods of machine
learning, including fine-tuning of the pre-trained Russian BERT, RuBERT [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ] model.
In addition to this, we formulate original tasks as Natural Language Inference
(NLI) and Question Answering (QA) problems [
        <xref ref-type="bibr" rid="ref23">23</xref>
        ] and applied RuBERT to
them, which led to a significant increase in the quality of classification.
2
2.1
      </p>
    </sec>
    <sec id="sec-2">
      <title>Related Work</title>
      <sec id="sec-2-1">
        <title>COVID-related Sentiment Analysis</title>
        <p>
          During last year a lot of work were devoted to users’ posts concerning
COVID19. In [
          <xref ref-type="bibr" rid="ref21">21</xref>
          ], the authors examine the propagation of misinformation, conducted
sentiment analysis, and determined the main topics of discussion in a collection
of tweets about the COVID-19 pandemic. The paper [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ] studies people’s reaction
to lockdown in India with Twitter. The researchers from [
          <xref ref-type="bibr" rid="ref20">20</xref>
          ] use clustering and
sentiment analysis to categorize tweets about masks.
        </p>
        <p>
          Among used methods for sentiment analysis of COVID-related texts, general
sentiment analysis prevails based on existing general sentiment classifiers [
          <xref ref-type="bibr" rid="ref1 ref2 ref4 ref5">1,
2, 4, 5</xref>
          ]. The most commonly used systems for sentiment analysis are VADER
[
          <xref ref-type="bibr" rid="ref9">9</xref>
          ] and TextBlob [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ]. However, the authors of [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ] showed that the quality of
classification of the users’ sentiment into three classes in relation to vaccines by
the general-purpose VADER system is about 0.51 accuracy, the TextBlob system
result is slightly higher than about 0.53. These low results can be explained by
the fact that the above-mentioned systems were built and trained without taking
into account the specifics of the COVID-epidemic topic.
        </p>
        <p>
          There are very few new specialized datasets that are manually annotated
with respect to coronavirus or related aspects. The authors of [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ] previously
annotated a dataset of tweets about the attitudes of social media users towards
influenza vaccines, and this set is currently being used to research users’
attitudes towards coronavirus vaccination (FVD dataset). Hussain et al. [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ] collected
comments from Facebook and Twitter users regarding coronavirus vaccination
and created a UKCOVID tagged dataset. They propose a combined approach
using the VADER and TextBLob systems and retrain the BERT neural network
model.
        </p>
        <p>
          For the Russian language, about 3903 tweets were extracted in the work [
          <xref ref-type="bibr" rid="ref30">30</xref>
          ],
a general sentiment analysis was carried out based on the Dostoevsky model 1. It
is important to note that the Dostoevsky model is trained on the RuSentiment
dataset of VKontakte posts about Ukrainian-Russian relations [
          <xref ref-type="bibr" rid="ref19">19</xref>
          ] and does not
concern medical topics. The work [
          <xref ref-type="bibr" rid="ref15">15</xref>
          ] examines the attitudes of physicians to the
problems of the coronavirus epidemic in specialized medical forums in Russian.
1 https://github.com/bureaucratic-labs/dostoevsky
2.2
        </p>
      </sec>
      <sec id="sec-2-2">
        <title>ABSA Sentiment Analysis Task</title>
        <p>
          ABSA determines the sentiment expressed to some aspect of an entity in a text.
Typically, one aspect can be represented by several terms or can be not expressed
in a text at all. Early approaches to the ABSA task utilize extensive
featureengineering. So, in [
          <xref ref-type="bibr" rid="ref11">11</xref>
          ] a sentiment score computed on a large unlabeled corpus
of reviews is assigned to every word and used as an input to the Support Vector
Machine classifier along with other textual and syntactical features.
        </p>
        <p>
          Neural networks allowed researchers to avoid manual feature-engineering.
First models were based on the LSTM architecture and attention mechanism.
For instance, TD-LSTM [
          <xref ref-type="bibr" rid="ref24">24</xref>
          ] uses two LSTM networks to model left and right
contexts of an aspect term. ATAE-LSTM [
          <xref ref-type="bibr" rid="ref27">27</xref>
          ] creates a representation of an
aspect term to use in the attention mechanism along with other tokens.
        </p>
        <p>
          Introduction of transformers [
          <xref ref-type="bibr" rid="ref25">25</xref>
          ] allowed to improve the results. Its basis,
Multi-Head Self-Attention (MHSA) layers, became a popular choice to extract
relations between tokens in texts. So, AEN [
          <xref ref-type="bibr" rid="ref22">22</xref>
          ] uses MHSA layers to model both
a context and an aspect term in the context.
        </p>
        <p>
          The latest innovation in NLP tasks is the utilization of pre-trained generative
language models, such as ELMo [
          <xref ref-type="bibr" rid="ref16">16</xref>
          ] and BERT [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ]. The latter is a bidirectional
encoder based on the transformer architecture. It forms powerful context-aware
representations of tokens, that can be used as an input to other architectures.
Also, BERT can be fine-tuned by adding task-specific layers on top. For example,
the LCF-ATEPC model [
          <xref ref-type="bibr" rid="ref28">28</xref>
          ] uses MHSA blocks on top of the BERT encodings
to extract and classify target terms simultaneously. The SDGCN [
          <xref ref-type="bibr" rid="ref29">29</xref>
          ]
architecture uses BERT representations as an input to BiLSTM network with Attention
Mechanism, which models relations between a sentence and each its target with
the help of graph convolutional networks, which model relations between
diferent targets.
        </p>
        <p>
          One of the most important problems that face researchers is the lack of
labeled data. There are diferent approaches to that problem. For instance,
BERTADA [
          <xref ref-type="bibr" rid="ref18">18</xref>
          ] performs domain adaption by pre-training BERT on unlabeled data.
The BAT model [
          <xref ref-type="bibr" rid="ref10">10</xref>
          ] generates additional adversarial examples while training.
The Snippext system [
          <xref ref-type="bibr" rid="ref14">14</xref>
          ] uses BERT for a variety of tasks: extraction and
verification of pairs (target, opinion on target) from a text, its sentiment classification,
determination of the aspect of the target. The authors utilized such techniques
as data augmentation and semi-supervised learning. Besides, to perform an
effective and reliable augmentation they adapted the MixUp [
          <xref ref-type="bibr" rid="ref26">26</xref>
          ] operation from
computer vision.
3
3.1
        </p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>Covid Aspect Sentiment Dataset</title>
      <sec id="sec-3-1">
        <title>Dataset Annotation</title>
        <p>For the dataset, users’ comments on Covid-2019 related news articles were
collected from the VKontakte social network. We selected masks, quarantine
(lockdown) or vaccines as aspects for sentiment annotation and extracted relevant
comments using corresponding keywords. Also sentiment attitudes towards
government measures were annotated for all selected comments. This government
aspect is especially dificult for automatic analysis because mentioning of
government can be implicit as in the following sentence:
– In Germany, a permanent mask, etc. regime, shots from Russia are very
surprising, when nothing is observed at all.</p>
        <p>The total number of sentences is 10968.</p>
        <p>Each sentence was labeled by several experts (three on average). An
annotator should indicate sentiment it expresses towards each of the above-mentioned
four aspects (or indicate that the sentence is not relevant to the aspect). The
annotators’ group included professional linguists and psychologists. We consider
six types of sentiment labels, namely:
– irrelevant;
– positive;
– negative;
– neutral. This label is used for factual sentences without any visible
sentiments;
– both positive and negative. For such a label, evident positive and negative
attitudes should be seen in a message;
– relevant, but impossible to determine. In this case, the presence of a
sentiment attitude is seen, but the context of sentence does not give possibility
to determine it.</p>
        <p>A sentence is considered to be relevant to an aspect, if at least two annotators
considered it relevant. Sentences collected using keywords also can be irrelevant,
for example a sentence mentioning Elon Musk ( ”Mask” in Russian spelling) is
not relevant to the mask aspect. Multiple annotations for a relevant sentence are
translated to three sentiment classes: positive, negative, and other (comprising
neutral, contradictory, and unclear cases) using the following rules:
– a sentence has the positive score, if the number of positive annotations is
more than the number of all other annotations for this sentence;
– a sentence has the negative score, if the number of negative annotations is
more than the number of all other annotations for this sentence;
– otherwise the sentence is assigned to another category.</p>
        <p>For example, the following sentence “the mask allows you not to maintain
health, but to save your family budget” had three diferent labels from
annotators: positive, negative, and impossible to determine. This sentence in fact need
more context to precisely determine its sentiment towards masks, the attitude
depends on interpretation. According to the above described rules, its resulting
sentiment category is other.</p>
        <p>Table 1 provides sizes of resulting categories for each aspect. It can be seen
that the attitudes to masks and quarantine are mainly positive, the attitudes to
government actions are mainly negative.</p>
        <p>Relevant
5097
2604
3515
1585</p>
        <p>Negative
861 (17%)
601 (23%)
244 (7%)
1027 (65%)</p>
        <p>Positive
1011 (20%)
538 (21%)
868 (25%)
54 (3%)</p>
        <p>Other
3225 (63%)
1465 (56%)
2403 (68%)
504 (32%)
The most significant disagreement between annotators concerns assigning
positive and negative scores to the same user’s post. We found the following main
cases for positive-negative disagreement between annotators.</p>
        <p>First case. An author of a comment describes an opinion of another person,
disagreement of the author with this opinion can be seen. In such cases some
annotators can assess the sentiment of the author; other annotators can give
label ”positive and negative” (because two opinions are seen) or ”impossible
to determine”; the third annotator can select the described position because it
takes most part of the sentence. For example (all examples are translated from
Russian):
– My father is so ... He endlessly repeats that masks, like vaccination, are a
way of enslavement and he has an eternal ”they are watching us” in his
mind, I endlessly tease him, they say, be careful.
– But, just they think, since they are already sick, they no longer need a mask,
there is nothing to defend against and they sneeze at everyone.</p>
        <p>Second case. The author tries to ofend another participant of the dialogue
using the aspect words:
– well, nothing, nothing, someday for people like you they will definitely come
up with vaccinations - from stupidity. Here one annotator consider this
comment as irrelevant to vaccines, other two annotators provide contradictory
opinions (positive-negative)</p>
        <p>Third case A comment describes some violations of mask or quarantine
regimes. Some annotators consider such sentences as factual, neutral, other
annotators try to infer some positive or negative positions. for example:
– Because few tourists comply with the quarantine measures.</p>
        <p>Also typos may occur, which are dificult to explain. Because of all
abovementioned problems, we try to have at least three annotations for each comment.</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>Architecture and</title>
    </sec>
    <sec id="sec-5">
      <title>Analysis</title>
    </sec>
    <sec id="sec-6">
      <title>Methods for COVID</title>
    </sec>
    <sec id="sec-7">
      <title>Aspects</title>
      <p>In the scope of this work, we use the RuBERT-conversational language model
as a powerful feature extractor for classification. RuBERT-conversational is the
BERT language model pre-trained on a large number of Russian tweets by the
DeepPavlov project2. It greatly fits our needs because it was tuned on spoken
and informal language data.</p>
      <p>As the original BERT model, the input sequence of this model is either one
or two sentences framed with special tokens:</p>
      <p>[CLS], A1, . . . , Am, [SEP ], B1, . . . , Bn[SEP ]
where A1, . . . , Am are tokens of the first sentence, B1, . . . , Bn are tokens of the
second sentence, [SEP ] is a special separating token, and [CLS] is a special
token, which represents the whole input sequence for classification tasks.</p>
      <p>BERT returns hidden representations of every token of the input as the
output. Furthermore, the representation of the [CLS] token is processed by a
fully connected layer, which was pre-trained for the Next Sentence Prediction
objective, and the tanh activation function.</p>
      <p>For the relevance determination and sentiment classification tasks, we added
two fully-connected layers, containing 256 and K (a number of classes) outputs
respectively, on top of the final representation of [ CLS]. These layers are
preceded by dropout layers with the rate of 0.5 and followed by the ReLU activation
function:</p>
      <p>
        H1d = dropout(0.5)(H[CLS]);
H2 = ReLU (W1H1d + b1);
H2d = dropout(0.5)(H2);
output = W2H2d + b2;
where H[CLS] ∈ [
        <xref ref-type="bibr" rid="ref1">−1, 1</xref>
        ]768 is the embedding vector of [CLS], W1 ∈ R256×768 ,
b1 ∈ R256, W2 ∈ RK×256 , b1 ∈ RK are trainable parameters of the layers, and K
is the number of outputs which is equal to number of classes in a task.
      </p>
      <p>We formulate and solve the original classification tasks in diferent ways. First
of all, we trained separate classifiers for each aspect. In that case, a document
is an input to a classifier, and the output is either its relevance (0 or 1) or its
sentiment (positive, negative, and other) to a considered aspect. In the second
case, a document must be relevant to an aspect.</p>
      <p>Secondly, the relevance determination problem was also postulated as a
Natural Language Inference (NLI) problem. In that case, a classifier operates with
all the given aspects and is able to learn relevance relations for new aspects if
new data comes. The input of the classifier is a pair (s, h ) of a sentence and
an afirmative hypothesis about its relevance to an aspect, and the output is
2 https://huggingface.co/DeepPavlov/rubert-base-cased-conversational
whether h is true (0 or 1). For example, h can state “Is relevant to masks” or
“Is relevant to vaccines”.</p>
      <p>Thirdly, we formulate the sentiment classification problem as an NLI
problem as well. In that case, for each triple (s, h) of a sentence and an afirmative
hypothesis about its sentiment towards a relevant aspect, the classifier is trained
to predict whether h holds truth (0 or 1). In that case, h may be “Is positive to
masks” or “Is negative to quarantine”.</p>
      <p>Finally, the sentiment classification problem was stated as a Question
Answering (QA) problem. In this formulation, we train a classifier to predict the
sentiment polarity given a pair (s, a) of an expression and an aspect. In that
case, a is simply an aspect, such as “Masks” or “Quarantine”, and the output is
a sentiment category. We decided not to use QA formulation for the relevance
determination task because in that case it is equivalent to the NLI formulation.</p>
      <p>Task</p>
      <p>Epochs LR
Sentiment Classification (NLI)
Sentiment Classification (QA)
Relevance Determination (NLI)
RD and SC (aspect-specific)
During the experiments, we compare several variants of RuBERT-based
models with classical machine learning methods, namely, Support Vector Machine
(SVM), Multinomial Nıav¨ e Bayes (MNB), Bernoulli Nıav¨ e Bayes (BNB),
Gradient Boosting (GB), and Random Forest (RF). Implementations of the classical
algorithms were taken from the scikit-learn library3. These models receive tf-idf
vectors as the inputs. To obtain the vectors, we tokenized and lemmatized texts,
dropped stopwords, punctuation marks, and words that are seen less than in
ifve documents. We tuned their hyperparameters with a Bayesian Optimization
algorithm realized in the tune-sklearn library.</p>
      <p>We utilized an implementation of the RuBERT-conversational model from
the Transformers library. Other steps were performed with the PyTorch library 4.
The models were trained with the standard back-propagation algorithm. The size
of a batch was set to 64. We utilized cross-entropy loss as a loss function, AdamW
as an optimizer. OneCyclicLR with maximum learning rate of 3e-5 was utilised
for learning aspect-specific SC and RD tasks (in the standard formulation). Other
3 https://scikit-learn.ru/
4 https://pytorch.org/</p>
      <p>Model Accuracy Precision Recall F1
SVM
MNB
BNB
RF</p>
      <p>GB
Vaccines</p>
      <p>SVM</p>
      <p>MNB
Quarantine BNB</p>
      <p>RF</p>
      <p>GB
Masks</p>
      <p>SVM</p>
      <p>MNB
Government BNB</p>
      <p>RF</p>
      <p>GB</p>
      <p>SVM
MNB
BNB
RF
GB
SVM
MNB
BNB
RF
GB
98.47
96.93
95.17
98.98
98.98
98.82
96.64
96.76
97.61
98.36
parameters were specific to the tasks and described in Table 2. In addition, we
kept track of a current best (according to F1-score) model after each epoch.</p>
      <p>All the models were tested with a random stratified train-test split, with a
test size of 0.3. More precisely, the original texts were split into those collections,
whereas the task-specific datasets were formed based on the same stratified
traintest split.</p>
      <p>Table 3 shows the performance of classical machine learning methods in the
relevance determination task. The low results of classification for the
“government actions” aspect can be explained with the diversity of lexical expressions of
this aspect in comments. Some sentences do not contain direct mentions of this
aspect, but nevertheless, express some opinion. Table 4 provides macro-averaged
scores of classical machine-learning methods for the sentiment classification task.</p>
      <p>Model Accuracy macroPrec macroRecall macroF1
Vaccines</p>
      <p>SVM
MNB
BNB
RF
GB
SVM</p>
      <p>MNB
Quarantine BNB</p>
      <p>RF</p>
      <p>GB
Masks</p>
      <p>SVM</p>
      <p>MNB
Government BNB</p>
      <p>RF</p>
      <p>GB
Average</p>
      <p>SVM
MNB
BNB
RF
GB
SVM
MNB
BNB
RF
GB</p>
      <p>Table 5 and Table 6 compare results of the best (according to F1-score)
classical methods to RuBERT-based models in relevance determination and sentiment
classification tasks correspondingly.</p>
      <p>Aspect</p>
      <p>Model</p>
      <p>Accuracy Precision Recall F1
Vaccines</p>
      <p>As we can see from the tables, both classical methods and neural networks
determine the relevance of messages with the high quality when the messages
include direct mentions of an aspect. In more complex scenarios, neural networks
show better results. In the sentiment classification task, neural networks also
achieve higher scores, because they consider context and the order of words.</p>
      <p>Finally, the use of the NLI and the QA formulations increased the scores of
the sentiment classification task, whereas the QA formulation performs slightly
better. It may be explained by the introduction of additional aspect-related
features to the input of the models and by the usage of the whole collection of
sentences for training. The lowest results of macro measures are obtained for the
government aspect, which can be explained with small number of examples in
the positive class.</p>
      <p>As for the RD task, the introduction of the new formulations did not increase
overall quality. This behavior may be caused by the fact that the task is too
’simple’ for the model to improve further.</p>
      <p>Accuracy MacroPrec MacroRecall MacroF1
Vaccines</p>
      <p>NLI
QA
RuBERT
SVM
NLI</p>
      <p>QA
Quarantine RuBERT</p>
      <p>SVM
Masks</p>
      <p>NLI</p>
      <p>QA
Government RuBERT</p>
      <p>SVM
NLI
QA
RuBERT
MNB
NLI
QA
RuBERT</p>
      <p>SVM
Average</p>
    </sec>
    <sec id="sec-8">
      <title>Conclusion</title>
      <p>In this paper, we introduce a specialized Russian dataset of Russian users’
comments about COVID-19 aspects. The dataset contains sentences with sentiment
scores towards four topics widely discussed such as masks, vaccines,
quarantine, and government measures. Each comment is scored by three annotators on
average.</p>
      <p>We studied approaches to aspect-based sentiment analysis of the created
dataset. We solved two tasks, namely Relevance Determination (RD), which
aims to predict whether a sentence is relevant to an aspect of the pandemic, and
Sentiment Classification (SC), which classifies the sentiment expressed towards
an aspect in a sentence.</p>
      <p>We applied and tested various methods of machine learning, including
finetuning of the pre-trained RuBERT model. The best results were obtained by
RuBERT model in special settings called Natural Language Inference (NLI)
and Question Answering (QA), in which an additional sentence is added to a
classified sentence, indicating a target aspect.</p>
      <p>The created collection is publicly available5.</p>
      <p>Acknowledgements. The reported study was funded by RFBR according to
the research project № 20-04-60296.
5 https://github.com/LAIR-RCC/RussianCovidDataset</p>
    </sec>
  </body>
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