The use of international rankings in the formulation of national E-GOV strategies is a reality in many countries. Considering that these indexes have limitations as recognized by the literature and by the Institutions that produce them, some systematization is necessary. To support the formulation of E-GOV strategies taking into account international rankings, a prescriptive framework is under construction using the Design Science Research (DSR) approach. The objectives of the solution have been set in a previous exploratory study, which concluded that the framework should be flexible, instructive, easy to use, comprehensive, co-participative, and effective. So far, previous versions of the framework have been used by two countries to formulate their E-GOV strategies. This workshop aims to evaluate its current version and to collect inputs to improve it through a new DSR process iteration.
Acknowledgement: This work has been supported by FCT – Fundação para a Ciência e Tecnologia within the R&D Units Project Scope: UIDB/00319/2020.
According to the 2020 E-Government Survey published by the United Nations, 151 of the 193 United
Nations Member States presently have a digital strategy
To monitor the achievement of strategic plans, assessing programs, benchmarking is a valuable
alternative
This workshop aims to evaluate the actual version of the framework, collecting inputs to a new DSR process iteration. A previous exploratory study already unveiled the objectives of the solution, in a way that it should be flexible, instructive, easy to use, comprehensive, co-participative, and effective. A description of these objectives is depicted in Table 1.
The online workshop will last for 120 minutes. During the introduction, the research, and the framework for the formulation of E-GOV strategies taking into account international rankings will be presented (20 mins).
The remaining time will be dedicated to a focus group discussion (90 mins), with a short break (10 mins) between two sections. The discussion will be guided by one moderator, at least. The first section will be dedicated to evaluating the first three objectives: flexibility, instructiveness, and ease of use (15 mins each). After the short break, the remaining objectives will be evaluated: comprehensiveness, co-creativeness, and effectiveness (15 mins each).
Depending on the number of participants, parallel groups can be formed, to allow more in-depth discussion. The goal is not to reach a consensus but to uncover a range of perspectives and experiences. Questions to stimulate discussion will be used by the moderators to provide a comfortable environment to share ideas. The workshop will be recorded if the conference rules permit, and participants allow it. About the Authors
Wagner Silva de Araujo is a Research Assistant at the United Nations University Operating Unit on PolicyDriven Electronic Governance (UNU-EGOV) and a PhD Candidate at the Department of Information Systems, School of Engineering, University of Minho. He is also a researcher at Centro ALGORITMI / University of Minho. He has more than 25 years of experience in the Brazilian Government in positions like the CIO of the National Prosecuting Agency, National Director of Digital Government, and Chief Advisor of the National Secretary of Digital Government. His academic interests focus on strategic planning and design of digital government and digital governance initiatives.
Delfina Soares is the Head of the United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV). She has been associated with the Operating Unit since 2015, when she joined as Adjunct Associate Professor. She has strong ties to UNU-EGOV’s host university, the University of Minho, where she has held various positions over the past 18 years, including Lecturer and Assistant Professor at the Department of Information Systems and as a Researcher with Centro ALGORITMI. Her areas of research and expertise include electronic governance at a national, local, and sectorial level, electronic government interoperability and cross-agency collaboration, electronic democracy and electronic participation, and electronic governance measurement and monitoring.
João Alvaro Carvalho is Full Professor and Head of the Department of Information Systems, School of Engineering, University of Minho and researcher at Centro ALGORITMI. He is also Adjunct Professor at the United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV). His academic interests focus on the fundamentals of information systems (involving information, information technology, and human, organizational, and social dimensions) and on enterprise development interventions that involve the implantation, use and exploitation of information technology. He is also interested on research approaches and methods and on curricula and education in information systems.