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https://ceur-ws.org/Vol-3049/xfrontmatter.pdf
Shefali Virkar, Noella Edelmann, Marijn Janssen, Thomas Lampoltshammer, Ida
Lindgren, Laura Alcaide Muñoz, Peter Parycek, Gabriela Viale Pereira, Manuel Pedro
Rodríguez Bolívar, Hans Jochen Scholl, Gerhard Schwabe, Efthimios Tambouris (Editors)
EGOV-CeDEM-ePart 2021
Proceedings of Ongoing Research, Practitioners,
Workshops, Posters, and Projects of the International
Conference EGOV-CeDEM-ePart 2021
7-9 September 2021 University of Granada, Spain (Hybrid)
EGOV-CeDEM-ePart 2021 is organized by the IFIP WG8.5 on ICT and Public
Administration
Conference Website:
http://dgsoc.org/egov-2021/
EGOV-CeDEM-ePart 2021 is supported by:
www.jedem.org
Statement of Copyright:
Copyright © 2021 for the individual papers by the papers' authors.
Copyright © 2021 for the volume as a collection by its editors.
Licensed under:
This volume and its papers are published under the Creative Commons License Attribution 4.0
International (CC BY 4.0).
Conference Chairs
Marijn Janssen (Delft University of Technology, Netherlands)
Noella Edelmann (Danube University Krems, Austria)
Ida Lindgren (Linköping University, Sweden)
Laura Alcaide Muñoz (University of Granada, Spain)
Peter Parycek (Fraunhofer Fokus, Germany/Danube University Krems, Austria)
Gabriela Viale Pereira (Danube University Krems, Austria)
Manuel Pedro Rodríguez Bolívar (University of Granada, Spain)
Hans Jochen Scholl (University of Washington, USA)
Gerhard Schwabe (University if Zurich, Switzerland)
Efthimios Tambouris (University of Macedonia, Greece)
Shefali Virkar (Danube University Krems, Austria)
Local Host Chair: Manuel Pedro Rodríguez Bolívar (University of Granada, Spain)
Webmaster: Sergei Zhilin (Delft University of Technology, the Netherlands)
Track Chairs
General e-Government & e-Governance
Hans Jochen Scholl (University of Washington, USA) (lead)
Ida Lindgren (Linköping University, Sweden)
Gabriela Viale Pereira (Danube University Krems, Austria)
General e-Democracy & e-Participation
Noella Edelmann (Danube-University Krems, Austria) (lead)
Peter Parycek (Fraunhofer Fokus, Germany / Danube University Krems, Austria)
Robert Krimmer (Tallinn University of Technology, Estonia)
Digital Society
Thomas J. Lampoltshammer (Danube University Krems, Austria) (lead)
Katarina L. Gidlund (Mid Sweden University, Sweden)
Digital and Social Media
Sarah Hoffmann (University of Bremen, Germany) (lead)
Marius Rohde Johannessen (University of South-Eastern Norway, Norway)
Panos Panagiotopoulos (Queen Mary University of London, UK)
Open Data: Social and Technical Aspects
J. Ramon Gil-Garcia (University at Albany, State University of New York, USA) (lead)
Anneke Zuiderwijk-van Eijk (Delft University of Technology, The Netherlands)
Efthimios Tambouris (University of Macedonia, Greece)
Legal Informatics
Peter Parycek (Fraunhofer Fokus, Germany) (lead)
Anna-Sophie Novak (Danube University Krems, Austria)
Artificial Intelligence, Data Analytics and Automated Decision Making
Evangelos Kalampokis (CERTH, Greece) (lead)
Euripides Loukis (University of Aegean, Greece)
Habin Lee (Brunel University London, United Kingdom)
Smart and Digital Cities (Government, Communities & Regions)
Nuno Lopes (DTx: Digital Transformation Colab, Portugal) (lead)
Manuel Pedro Rodríguez Bolívar (University of Granada, Spain)
Karin Axelsson (Linköping University, Sweden)
Emerging Issues and Innovations
Csaba Csaki (Corvinus Business School, Hungary) (lead)
Gianluca Misuraca (European Commission Joint Research Centre, Spain)
Francesco Mureddu (The Lisbon Council, Belgium)
Marijn Janssen (Delft University of Technology, The Netherlands)
PhD Colloquium
Ida Lindgren (Linköping University, Sweden) (lead)
J. Ramon Gil-Garcia (University at Albany, State University of New York, USA)
Gabriela Viale Pereira (Danube University Krems, Austria)
Chair of Outstanding Papers Awards
Noella Edelmann (Danube University Krems, Austria)
Evangelos Kalampokis (University of Macedonia, Greece)
Programme Committee
Adelson de Araújo (University of Twente, The Netherlands)
Anne Fleur van Veenstra (TNO, The Netherlands)
Ahmad Luthfi (Delft University of Technology, The Netherlands)
Åke Grönlund (Örebro University, Sweden)
Alessia Caterina Neuroni (Bern University of Applied Sciences, Switzerland)
Alessio Maria Braccini (University of Liechtenstein, Liechtenstein)
Alexander Ronzhyn (Universität Koblenz-Landau, Germany)
Alexandra Daikou (University of Macedonia, Greece)
Andreiwid Sheffer Corrêa (Federal Institute of Sao Paulo, Brazil)
Ana Melro (University of Aveiro, Portugal)
Ana Paula dos Santos Tavares (FGV EBAPE, Brazil)
Anastasija Ņikiforova (University of Latvia, Latvia)
Andrea Trentini (University of Milano, Italy)
Anja C. Wüst (Bern University of Applied Sciences, Switzerland)
Ann O'Brien (National University of Ireland, Galway, Ireland)
Anna-Sophie Novak (Danube University Krems, Austria)
Anneke Zuiderwijk (Delft University of Technology, The Netherlands
Anthony Simonofski (KU Leuven, Belgium)
Antoine Clarinval (Université de Namur, Belgium)
Areti Karamanou (University of Macedonia, Greece)
Athanasia Routzouni (University of the Aegean, Greece)
Athanasios Deligiannis (International Hellenic University - Thessaloniki, Greece)
Athanasios Priftis (Ynternet.org, Switzerland)
Aya Rizk (Luleå University of Technology, Sweden)
Azi Lev-On (Ariel University, Israel)
Barbara Re (University of Camerino, Italy)
Bettina Distel (University of Münster, Germany)
Björn Johansson (Linköping University, Sweden)
Björn Lundell (University of Skövde, Sweden)
Boriana Rukanova (Delft University of Technology, The Netherlands)
Bozidar Klicek University of Zagreb, Faculty of Organization and Informatics
Chien-Chih Yu (National Cheng Chi University, Taiwan)
Christina Grigoriou (International Hellenic University, Greece)
Colin van Noordt (Tallinn University of Technology, Estonia)
Csaba Csaki (Corvinus University, Hungary)
Dian Balta (fortiss GmbH, Germany)
Dimitris Gouscos (National and Kapodistrian University of Athens, Greece)
Divya Kirti Gupta (Indus Business Academy, India)
Edimara Luciano (Pontifical Catholic University of Rio Grande do Sul, Brazil)
Edna Dias Canedo (Universidade de Brasilia, Brasil)
Efthimios Tambouris (University of Macedonia, Greece)
Eiri Elvestad (University of Oslo, Norway)
Eleni Kanellou (National Technical University of Athens, Greece)
Elin Wihlborg (Linköping University, Sweden)
Elisabeth Gebka (University of Namur, Belgium)
Euripidis Loukis (University of the Aegean, Greece)
Evangelos Kalampokis (University of Macedonia, Greece)
Evika Karamagioli (Université Paris 8, France)
Fabian Kirstein (Fraunhofer FOKUS, Germany)
Felipe Vogas (Federal University of Rio de Janeiro, Brazil)
Flavia Bernardini (Universidade Federal Fluminense, Brazil)
Flavia Marzano (Link Campus University of Rome, Italy)
Francesco Mureddu (The Lisbon Council for Economic Competitiveness and Social Renewal,
Belgium)
Francisco García Morán (European Commission, Brussels)
Frank Danielsen (University of Agder, Norway)
Frederika Welle Donker (Delft University of Technology, The Netherlands)
Fritz Meiners (Fraunhofer Institute for Open Communication Systems, Germany)
Gabriela Viale Pereira (Danube University Krems, Austria)
Gabriele De Luca (Danube University Krems, Austria)
Galia Novakova Nedeltcheva (Sofia University, Bulgaria)
Gangadharan G.R. (National Institute of Technology Tiruchirappalli)
Gerhard Embacher-Köhle (Federal Computing Center of Austria, Austria)
Gianluca Misuraca (European Commission Joint Research Centre, Spain)
Gianluigi Viscusi (École Polytechnique Fédérale de Lausanne (EPFL), Switzerland)
Gregor Eibl (Danube University Krems, Austria)
Guilherme Wiedenhöft Federal University of Rio Grande, Brazil)
Gustaf Juell-Skielse (Stockholm University, Sweden)
Habin Lee (Brunel University, United Kingdom)
Hannu Nurmi (University of Turku, Finland)
Hans J Scholl (University of Washington, USA)
Harrie Scholtens (European Institute of Public Administration, The Netherlands)
Hendrik Scholta (University of Münster, Germany)
Hong Joo Lee (Catholic University of Korea, South Korea)
Ida Lindgren (Linköping University, Sweden)
Ilka Kawashita (University of Minho, Portugal)
Ioanna Donti (International Hellenic University, Greece)
Ioanna Tamouridou (University of Macedonia, Greece)
J. Ramon Gil-Garcia (University at Albany, State University of New York, USA)
Jean-Philippe Trabichet (HEG Genève, Switzerland)
Jens Klessmann (Fraunhofer FOKUS, Germany)
Jesus Cano (Universidad Nacional de Educación a Distancia, Spain)
João Carvalho (University of Minho, Portugal)
Joep Crompvoets (KU Leuven, Belgium)
Johan Linåker (Lund University, Sweden)
Johan Magnusson (University of Gothenburg, Sweden)
Johanna Sefyrin (Linköping University, Sweden)
Johannes Scholz (Graz University of Technology, Austria)
Jolien Ubacht (Delft University of Technology, The Netherlands)
Jonas Gamalielsson (University of Skovde, Sweden)
Jonathan Crusoe (Linköping University, Sweden)
Jonathan McNutt (University of Delaware, USA)
Jong Woo Kim (Hanyang University, South Korea)
Jörn von Lucke (Zeppelin Universität, Germany)
Judith Schossboeck (Danube University Krems, Austria)
Karin Ahlin (Mid Sweden University, Sweden)
Karin Axelsson (Linköping University, Sweden)
Karin Steiner (Danube University Krems, Austria)
Katarina Lindblad-Gidlund (Mid-Sweden University, Sweden)
Keegan McBride (Hertie School Centre for Digital Governance, Germany)
Kelvin Bwalya (University of Johannesburg, South Africa)
Kerley Silva (University of Porto, Portugal)
Laura Alcaide- Muñoz (University of Granada, Spain)
Leif Sundberg (Mid Sweden University, Sweden)
Leonidas Anthopoulos (University of Thessaly, Greece)
Lieselot Danneels (KU Leuven, Belgium)
Lörinc Thurnay (Danube University Krems, Austria)
Luca Tangi (Politecnico di Milano, Italy)
Luis Felipe M. Ramos (JusGov/University of Minho, Portugal)
Luis Luna-Reyes (University at Albany, USA)
Luiz Antonio Joia Luiz (Getulio Vargas Foundation, Brazil)
Luiz Pereira Pinheiro Junior (Universidade Positivo, Brazil)
Luiza Schuch de Azambuja (Tallinn University of Technology, Estonia)
Luz Maria Garcia (Universidad de la Sierra Sur, Mexico)
Maija Ylinen (Tampere University of Technology, Finland)
Malin Granath (Linköping University, Sweden)
Manuel Pedro Rodríguez Bolívar (University of Granada, Spain)
Marcelo Fornazin (EBAPE/FGV, Brazil)
Marco Niemann (European Research Center for Information Systems, Germany)
Marcia Hino (Universidade Positivo, Brazil)
Marco Velicogna (Consiglio Nazionale delle Ricerche, Italy)
Marcus Heidlund (Mid Sweden University, Sweden)
Margarita Fourer (Danube University Krems, Austria)
Mariana Gustafsson (Linköping University, Sweden)
Mariana Lameiras (United Nations University, Portugal)
Marijn Janssen (Delft University of Technology, The Netherlands)
Marius Rohde Johannessen (University of South-Eastern Norway, Norway)
Martijn Hartog (Delft University of Technology, The Netherlands)
Mary Francoli (Carleton University, Canada)
Masoud Shahmanzari (Brunel University, United Kingdom)
Matthias Buchinger (fortiss GmbH, Germany)
Matthias Lichtenthaler (Bundesrechenzentrum GmbH, Austria)
Maximilian Kupi (Hertie School, Germany)
Mete Yıldız (Hacettepe Üniversitesi, Turkey)
Michael Koddebusch (European Research Center for Information Systems, Germany)
Michael Marti (Berner Fachhochschule, Switzerland)
Mila Gasco (University at Albany, State University of New York, USA)
Mille Nielsen (IT University of Copenhagen, Denmark)
Monica Palmirani (University of Bologna, Italy)
Montathar Faraon (Kristianstad University, Sweden)
Moreen Heine (University of Lübeck, Germany)
Morten Meyerhoff Nielsen (United Nations University, Portugal)
Muneo Kaigo (University of Tsukuba, Japan)
Naci Karkin (Pamukkale University, Turkey)
Natalia Kadenko (Delft University of Technology, The Netherlands)
Noella Edelmann (Danube University Krems, Austria)
Nicolau Reinhard (University of São Paulo, Brazil)
Nikolaos Loutas (The European Commission)
Nitesh Bharosa (Delft University of Technology, The Netherlands)
Nuno Lopes (DTx: Digital Transformation Colab, Portugal)
Oscar Avila (Universidad de los Andes, Colombia)
Øystein Sæbø (University of Agder, Norway)
Panos Panagiotopoulos (Queen Mary University of London, United Kingdom)
Paul Brous (Delft University of Technology, The Netherlands)
Per Runeson (Lund University, Sweden)
Peter Bellström (Karlstad University, Sweden)
Peter Cruickshank (Edinburgh Napier University, Scotland)
Peter Kuhn (fortiss GmbH, Germany)
Peter Parycek (Danube University Krems, Austria)
Peter Winstanley (Semantechs Consulting Ltd., United Kingdom)
Proscovia Svärd (Mid Sweden University, Sweden)
Qinfeng Zhu (University of Groningen, The Netherlands)
Radomir Bolgov (Saint Petersburg State University, Russia)
Ralf Klischewski (German University in Cairo, Egypt)
Ralf-Martin Soe (Tallinn University of Technology, Estonia)
Rao Karna (Centre for Electronic Governance and Open Democracy, Australia)
Ricardo Matheus (Delft University of Technology, The Netherlands)
Robert Krimmer (Tallinn University of Technology, Estonia)
Rodrigo Sandoval Almazan (Universidad Autonoma del Estado de Mexico, Mexico)
Roumiana Ilieva (Technical University of Sofia, Bulgaria)
Rui Pedro Lourenço (University of Coimbra, Portugal)
Saleem Zoughbi (International Adviser)
Samuli Pekkola (Tampere University, Finland)
Saquib Saeed (Imam Abdulrahman Bin Faisal University, Saudi Arabia)
Sara Hofmann (University of Agder, Norway)
Sebastian Halsbenning (Universität Münster, Germany)
Sélinde van Engelenburg (Delft University of Technology, The Netherlands)
Sergio Picazo-Vela (Universidad de las Americas Puebla, Mexico)
Shahid Farooq (Government of the Punjab, Pakistan)
Shefali Virkar (Danube University Krems, Austria)
Solange Mukamurenzi (University of Rwanda, Rwanda)
Soon Chun (City University of New York, USA)
Søren Skaarup (IT University of Copenhagen, Denmark)
Stefanos Gritzalis (University of Piraeus, Greece)
Stijn Wouters (KU Leuven, Belgium)
Suha Al-Awadhi (Kuwait University, Kuwait)
Taiane Ritta Coelho (Federal University of Parana, Brazil)
Thomas Lampoltshammer (Danube University Krems, Austria)
Tobias Mettler (University of Lausanne, Switzerland)
Tobias Siebenlist (Heinrich Heine University Düsseldorf, Germany)
Tomasz Janowski (Gdańsk University of Technology, Poland)
Uwe Serdült (Ritsumeikan University, Japan)
Valerie Albrecht (Danube University Krems, Austria)
Verena Huber (Danube University Krems, Austria)
Vincenzo Ciancia (Istituto di Scienza e Tecnologie dell'Informazione "A. Faedo", Consiglio
Nazionale delle Ricerche, Pisa, Italy)
Wagner Araujo (United Nations University, Portugal)
Wichian Chutimaskul (King Mongkut's University of Technology Thonburi, Thailand)
Wout Hofman (TNO, The Netherlands)
Youngseok Choi (University of Southampton, United Kingdom)
Yuri Misnikov (University of Leeds, United Kingdom)
Yury Kabanov (National Research University Higher School of Economics, Russia)
Zoi Lachana (University of the Aegean, Greece)
Additional Reviewers
Annika Hasselblad (Mid Sweden University, Sweden)
Carsten Schmidtt (Tallinn University of Technology, Estonia)
Christina (Technische Universität München, Germany)
Dimitris Zeginis (Centre for Research and Technology Hellas, Greece)
Marissa Hoekstra (TNO, The Netherlands)
Nina Rizun (Gdansk University of Technology, Poland)
Vera Spitzer (Universität Koblenz-Landau, Germany)
Thank you for supporting EGOV-CeDEM-ePart 2021!