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<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Online Communities of Support for School Teachers in VK</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Anastasia Nikolskaya</string-name>
          <email>amnikolskaya@edu.hse.ru</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Higher School of Economics</institution>
          ,
          <addr-line>16 Soyuza Pechatnikov Str., Saint Petersburg, 190121</addr-line>
          ,
          <country country="RU">Russia</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>IMS 2021 - International Conference "Internet and Modern Society"</institution>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2021</year>
      </pub-date>
      <fpage>219</fpage>
      <lpage>229</lpage>
      <abstract>
        <p>This paper explores main topics discussed in online communities of Russian-speaking school teachers in the Social Network Site Vkontakte. The method applied for the identification and further interpretation of topics is Structural Topic Modelling (STM) in R. Text posts from seven large open groups for teachers were analyzed during this study. The paper shows 24 distinguished topics that appear in teachers' groups in VK and their connection with types of social support observed in teachers' online communities; most frequent terms, the proportion of topic presence, and examples of posts are also provided. Besides, the research explores correlation between found topics and their co-occurrence in one post. Finally, the paper presents discussion of received results and compares it with studies conducted on other online platforms in different countries.</p>
      </abstract>
      <kwd-group>
        <kwd>1 Online communities</kwd>
        <kwd>school teachers</kwd>
        <kwd>SNS</kwd>
        <kwd>Structural Topic Modelling</kwd>
        <kwd>Vkontakte</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
    </sec>
    <sec id="sec-2">
      <title>2. Literature review</title>
      <p>Content and participants’ interactions in online communities for teachers are studied by researchers
from several aspects. One of the ways of studies concentrates on the fact that online communities are
one of the methods of informal learning for teachers. The other direction of studies uses the framework
of social support and suggests that besides exchanging of information teachers support each other
emotionally and by providing feedback.</p>
      <p>
        Besides online communities for teachers also can be perceived as a way to avoid professional
isolation [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ]. Teachers from remoted areas often have lack face-to-face interactions with professionals
in their sphere [
        <xref ref-type="bibr" rid="ref4 ref9">4, 9</xref>
        ]. That is why online communities due to its access in any time and place can solve
this problem [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ].
2.1.
      </p>
      <p>Teachers’ professional development in online communities</p>
      <p>
        Professional development of teachers can happen not only during formal events such as professional
courses but also online with the help of professional online communities [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. One of the earlier studies
of school teachers’ professional development suggested that the interactions in the online community
for professionals makes learning more effective [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. Authors identified that teachers cooperated with
each other by sharing links to educational sources and study materials, teachers discussed their
experience of including of new computer technologies into their teaching practices, and collectively
came up with alternative methods for teaching. The idea of the importance of public exchange of
teaching experience was supported by Lieberman and Mace [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ], who suggested that teachers’
knowledge exchanging in online communities helps not only in adaptation of new ideas into their work
but also in structuring already known information. Furthermore, in later studies was elaborated that the
ideas, which teachers learn from their online communities and later adapt into their classroom practices,
also allow improving the performance of their students [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]. Besides, the study provided that teachers
were actively involved in discussion mostly under the topics which were more relevant to them at the
time when they were addressed to the community.
      </p>
      <p>
        In later studies, researchers started to elaborate on the idea that interactions in online communities
for teachers are one of the key elements for teachers’ learning. The case study of the teachers’
collaborative space eTwinning revealed that the collaboration of participants influences their feeling of
mutual trust, which increases the effectivity of providing reflections about gained knowledge and the
overall dynamic of discussion [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ]. The importance of interaction was also highlighted in the study of
PROEDI, the social network created specifically for teachers [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ]. It was pointed out that the constant
communication among participants allows other members faster find information about newly-appeared
teaching practices and technologies.
      </p>
      <p>
        Several studies of teachers’ professional development argued that teachers need not only easy access
to necessary information but also emotional support from peers [
        <xref ref-type="bibr" rid="ref15 ref16">15, 16</xref>
        ]. From the perspective of peer
coaching, the main factors affecting teachers’ learning are reflections and emotional encouragement
[
        <xref ref-type="bibr" rid="ref16">16</xref>
        ].
2.2.
      </p>
    </sec>
    <sec id="sec-3">
      <title>Social support in online communities for teachers</title>
      <p>
        The study of the teachers’ community in the Social Network Site Twitter stated that teachers use the
space both for gain knowledge and encouraging from other community members [
        <xref ref-type="bibr" rid="ref17">17</xref>
        ]. The study of
teachers’ usage of Facebook for professional purposes also supported this idea and suggests that
teachers seek in online communities emotional support and opportunity to communicate with
colleagues [
        <xref ref-type="bibr" rid="ref18">18</xref>
        ]. The research of Kelly and Antonio [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ] conducted in open groups for teachers in
Facebook showed that in communities teachers provide support online in several forms. The main form
of support observed by researchers in those groups for school teachers was connected with discussion
of practices. Next, the recent study of Facebook groups for teachers in Taiwan showed that teachers,
who participate in online groups for schools’ professionals, are more confident in results of their
teaching performance due to the exchange of support with peers [
        <xref ref-type="bibr" rid="ref19">19</xref>
        ].
      </p>
    </sec>
    <sec id="sec-4">
      <title>3. Material and Methods</title>
      <p>The data for the analysis consisted of posts collected from 7 groups of mutual support for teachers
in Vkontakte. All groups were open and met the following criteria: activity since 2017 or earlier, more
than 1000 followers, no specification to school subject, opportunity for all members to offer posts and
comment them.</p>
      <p>As a result, groups “Подслушано у учителей”, “Злой Учитель”, “Подслушано| Учительский
портал”, “Я - классный руководитель”, “Фоксфорд.Учителю”, “Geek Teachers||Учителя гики”,
“Профсоюз ‘Учитель’” were included in the sample. The data was parsed from Vkontakte with the
help of API and R-package (“vkR”). Overall, 68 150 posts within the period from 2017 to 2019 were
collected, posts marked as ads were removed.</p>
      <p>Data analysis was conducted using the method of Structural Topic Modelling and R-package “stm”.
The number of topics was identified with the function searchK. Before processing the model, the text
corpus was tokenized and prepared for future analysis with the package “quanteda”. All letters were
converted to lower case, punctuation, special symbols, numbers, typical Russian stop words and 132
custom stop words were removed.</p>
      <p>Interpretation of topics was made using two indicators: High Probability and FREX (“Frequency
and Exclusivity”). The parameter High Probability shows the most frequent words, which are more
likely to appear in posts with this topic, while FREX indicates frequent unique words for the topic. The
full list of topics’ keywords with examples of posts is provided in Table 1. Besides, after topics’
identification the network of correlations among topics was built.</p>
      <p>23
19
8
поделитес идеями,
ь, заранее, паблики,
дорогие, сценарием,
класс, методичка,
пмпк,
столкнулась,
дисциплину,
дз, уроках,
проблема
огэ, впр, критерии, State
балла, фипи, exams
оцениваете,
огэ, четвертные
7,58
7,5
5,75
5,32
класс ? Заранее спасибо”
Podslushano - uchitelskiy portal,
0804-2019
“Могут ли заставить учителя
делать ремонт, если он
увольняется? Как правильно по
закону.(анонимно)” Ya - klassniy
rukovoditel, 11- 06-2018
“Анонимно. Дети подрались в
пятом классе. Прибежала, завела
в кабинет - писать
объяснительные. Родители
возмущаются, что не имела права
брать объяснительные с детей, да
еще и без присутствия родителей.
Скажите, как у вас в школе с
подобными моментами?” Zloy
uchitel, 22-03-2018
“Здравствуйте, коллеги. Вопрос
об ОГЭ по русскому языку. Есть ли
пособия, в которых тесты бы были
разбиты по темам? Например,
фонетика, орфография... или
чтото подобное хотя бы.”
Podslushano u uchiteley, 29-
092017
“Здравствуйте. Хотела спросить
коллег. Какие записи вы делаете в
дневнике младшего школьника?
Я такие: " опаздал на урок", "не
пришел в школу", "не выучил стих
и т.д.", "не готов к уроку". Мама
ученика грозит подать в
прокуратуру, за то что я
"разрисовываю" дневник его
ребенка. Это она написала мне в
дневнике такое послание.” Ya
klassniy rukovoditel, 02-10-2019
“Как проектировать интересные
уроки? Как составить программу
урока, чтобы можно было
спланировать образовательные
результаты и при этом
соответствовать ФГОС? Ответим
диктофон, Problems
обижают, with
родительница, students
обзывает, and their
звонит, parents
мамочка,
девочка
регистрация,
вебинаре,
вебинара, fest,
технологиям</p>
      <sec id="sec-4-1">
        <title>Online courses 4,68</title>
        <p>сентября, поздравление,
праздник, #я_классный_р
подарки, уководитель_д
класс, ень_учителя,
выпускной
медали, марта открытки,
подарками,
поздравляете,
открыткимедали
работать, радуйся,
люблю, люблю,
сил, дома, успеваю,
год, чувствую,
нравится репетиторство,
устала, нервов</p>
      </sec>
      <sec id="sec-4-2">
        <title>Celebrati</title>
        <p>ons</p>
        <p>4,44
Feelings
towards
work
3,65
кабинет,
тетради,
фото,
ремонт,
купить,
школа
а4, Renovatio 3,56
распечатывать, n and
покупаете, decoratio
оформляете, n of
шкафы, school
раздать, classroom
стенгазета- s
раскраска
образован
ия,
учитель,
педагог,
школ,
времени, мнение, Asks for 2,86
хотелось, группе, colleague
интересно, хотелось, s’
почему, считаете, opinions
стоит, относитесь,
мнение услышать,
коллег
луховицкий, Teachers’ 2,74
сопредседател professio
ь, профсоюзов, nal union
лжем,
на эти вопросы на бесплатном
открытом занятии «Основы
педагогического дизайна:
изучаем современные
инструменты создания
интересных и эффективных
уроков».” Foxvord - uchitelu,
2606- 2019
“Уважаемые коллеги!!!
Подскажите, весёлую песню для
первоклассников, на последний
звонок!!!” Podslushano
uchitelskiy portal, 10-05-2019
“Просто хочу поделиться....Я
учитель. ПОМОГИТЕ! Сил уже нет
на работу! Постоянное
раздражение, срыв. Такое
ощущение, что уже ни на что нет
сил. Может кто сталкивался с
этим на работе? Может я
выгорела?” Ya - klassniy
rukovoditel, 03-10- 2019
“Классные руководители, висят
ли в ваших классных комнатах
общие фотографии с классом?
Возникла идея распечатать
несколько лучших фото, вставить
в рамки и повесить. Вот только
думаю, какого формата... Скорее
всего, не менее А4.” Ya - klassniy
rukovoditel, 28- 07-2019
“Здравствуйте! Коллеги, как вы
считаете из-за чего может быть
непонимание задач в несколько
действий?” Podslushano
uchitelskiy portal, 22-10-2018
“Пикет профсоюза "Учитель"
около здания Минпросвещения в
Москве против "черной метки",
введенной Департаментом
профсоюза департамента,
, области, профсоюза
россии
должен, организовывае
Parentучащихся, т, анкета, teacher
правила, собрания, meeting
поведения родительское,
, собрание, поведения
родительс
ко
учитель,
работать,
почему,
родители,
стать
выгляжу, Reflection 2,64
обещаю, s about
профессия, the
грязью, шишки, teaching
придирки, professio
наставник n
2,65
слова,
читать,
дети,
буквы,
слово,
писать
мая,
потерять,
шаблоны,
автор,
безопасно
сти, уголк
деньги,
участие,
слоги,
печатными,
почерка,
почерк, буквы
шаблоны,
ростовская,
поздравлялок,
парад, полк</p>
      </sec>
      <sec id="sec-4-3">
        <title>Teaching children to read and write</title>
      </sec>
      <sec id="sec-4-4">
        <title>Preparati ons to May 9 2,3</title>
        <p>1,92
комплектов,
собираете,</p>
      </sec>
      <sec id="sec-4-5">
        <title>Participati 1,84 on in</title>
        <p>10
17
20
16
15
“Коллеги, подскажите,
пожалуйста, наиболее
актуальную на сегодняшний день
тему родительского собрания.
Спасибо!” Ya - klassniy rukovoditel,
16- 04-2018
“Когда я шла работать в школу я
ожидала: - интересные уроки
составление планов уроков
работа со слабо-успеваюшими и
одаренными детьми
заполнение журнала. В итоге я
хожу на концерты/мероприятия,
на которые сгоняет нас
администрация, хожу по дворам
и переписываю детей, доказываю
родителям, что их дети не на
столько одаренные, как они
убеждены, а скорее сядут в
тюрьму в ближайшие годы за
разбой, уговариваю родителей
прийти на выборы, заполняю кучу
никому ненужной макулатуры.
Да, и в перерывах между этим
всем уроки провожу. Ага.”
Podslushano u uchiteley, 10-
032018
“Здравствуйте,коллеги.Когда в 1
классе начинать писать
диктанты?Пишем под диктовку
буквы и слоги.Про диктанты
тексты в программе ни слова в 1
классе.” Podslushano u uchiteley,
18- 12-2019
“9 мая — праздник, который
навсегда останется в нашей
памяти. Мы помним подвиг
наших солдат и благодарим за
мирное небо над головой.
Коллеги, как вы рассказываете
ученикам о Дне Победы?”
Foxvord – uchitelu, 09-05- 2018
“Анонимно, пожалуйста.
Уволилась учитель, которая
участвоват участвовать,
ь, конкурсах,
конкурсах, стендов,
дети, олимпиадах
родители,
принимать
13
9
12
новости,
учитель,
дети,
области,
района,
против,
родители
дети,
столовой,
обычно,
дома,
жена, еду
протеста,
издательскополиграфическ
ого,
следователи,
следственного,
техникума,
пенсионного
захожу,
советски,
питаются,
жена, завтрак,
врач, шк
рф, труда, исследовательс Discussio
образован ких, лестница, n of
ия, научно- teachers’
образован практических, wages
ии, инновация, and laws
заработно пртникдм, related to
й, научно- it
российско образовательн
й, платы ой, заработной
должна была участвовать в "
Учителе года", и теперь участвую
я. За 2 недели до конкурса я об
этом узнала((( Ничего в голову не
идёт, нужен мастер-класс. Я знаю
вы все можете, подскажите идею.
Буду очень благодарна” Ya
klassniy rukovoditel, 02- 11-2019
“КАЗАНЬ, 13 мая — РИА Новости.
В Казани задержали
десятиклассника, который
пришел в школу с
пневматическим пистолетом и
ножом, сообщили в
республиканском МВД.”
Podslushano u uchiteley, 13-
052019
“Всем добрый день! У вас вкусно
кормят в школьной столовой?
Если нет, то вы можете на это
както повлиять? И что продают в
буфете? Иногда ребята вместо
обедов покупают шоколадки(((.”
Podslushano - uchitelskiy portal,
2011-2018
“Существиет ли где-либо
нормативная база по оплате
труда педагогов с обучающимися
ОВЗ? К моей коллеге в класс
пришел ученик, который будет
обучаться по адаптированной
программе 7.1. Когда она пошла
спросить о том, положены ли ей
какие-либр доплаты, то получила
отказ. Оказывается, что
документа, где прописаны
обязательные доплаты
педагогическим работникам при
работе с детьми ОВЗ на
Федеральном уровне нет. Только
рекомендации. Вопрос:
существуют ли такие документы в
природе? Анон.” Podslushano
uchitelskiy portal, 25-12-2019</p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>4. Results</title>
      <p>The received model contains 24 distinguished topics among posts in groups from the sample.
According to provided keywords (see Table 1), the most frequent topic includes a discussion of young
specialists, their professional training, and specifically a discussion of “training and methodology
complex” which are official recommendations for teaching practices. The second frequent topic is
connected to the discussion of vacations, including maternity and sick leaves. The next frequent topic
includes requests to share ideas and scenarios for school events, manuals, and personal experience.</p>
      <p>Besides, among the top-10 frequent topics also are discussions of conflict situations with students
and their parents, problems with school administration, state exams, and school events such as
September 1st and high school graduations. The topic related to problems with school administration
covers a wide range of issues such as writing explanatory notes, conflicts about the distribution of
extracurricular workload on teachers, teachers’ rights, and obligations.</p>
      <p>Less frequently in online groups for teachers appears such topic as children’s home reading. Among
the least frequent topics, there are also discussions of emotions, teachers’ working schedule, news and
accidents.</p>
      <p>The correlation between topics means that these topics are more likely to be discussed in one
published post.</p>
      <p>According to the topics’ correlation network (see Fig.1) topics that cover discussion about conflicts
with students, their discipline issues, problematic situations with parents, asks for colleagues’ opinions
and teachers’ feelings towards their work are closely interconnected.</p>
      <p>Besides, there are additionally two groups consisting of three connected topics. The first “triangle”
consists of topics 21, 13, and 12, which include posts about the activity of teachers’ professional union,
wages, and news related to the educational field. The second “triangle” is formed by topics 2, 8, and 16
connected with discussions of state exams, school events and teachers’ ask for ideas and materials.</p>
      <p>Several topics do not have a connection with other topics. These topics discuss specific themes, such
as home reading, participation in teachers’ competitions, online courses for teachers, parent-teacher
meetings, renovation and decoration of school classrooms, teachers’ work schedules.</p>
    </sec>
    <sec id="sec-6">
      <title>5. Discussion and Conclusions</title>
      <p>
        From the list of identified topics can be suggested that Russian-speaking teachers are seeking social
support in professional online communities. They are not only sharing and exchange information but
also express their feeling, ask for the opinions of colleagues. Also, several distinguished topics are
related to teachers’ relationships with their surroundings, including students and their parents,
colleagues, and family. Several distinguished topics are connected with conflicts and their solutions.
According to the correlation network topics of feelings’ expression are interconnected with topics that
discuss situations outside the methods of teaching. Teachers exchange their experiences about being
involved in problematic situations at schools. These situations can be related to the behavior of their
students, miscommunications with their parents, relations with school administration. In such posts,
teachers ask for help and reflections of their colleagues, and also seek emotional support from
professionals with similar experiences. It supports the idea that teachers’ interactions in communities
in Social Network Sites involve not only the exchange of professional knowledge but also include
emotional aspects of peer support [
        <xref ref-type="bibr" rid="ref18">18</xref>
        ].
      </p>
      <p>
        Besides, one of the most frequent is related to young specialists. Teachers, who only begin their
school careers undoubtedly need assistance from more experienced colleagues to overcome challenges
[
        <xref ref-type="bibr" rid="ref20">20</xref>
        ]. In received results, the topic related to beginning professionals is connected with questions about
colleges’ opinions. It can be assumed that by communicating in online communities young teachers
gain the necessary support for their professional development.
      </p>
      <p>To conclude, online communities in Vkontakte allow teachers to interact with peers, share their ideas
and professional experience, learn practices related not only to teaching but also to conflict solving.
Teachers are able to get emotional support and anonymously express their feeling towards situations at
their workplace, which they lack in face-to-face communications with colleagues.</p>
    </sec>
    <sec id="sec-7">
      <title>6. References</title>
    </sec>
  </body>
  <back>
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