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<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Evaluation of the Index of Similarity Detected by Turnitin® in Research Projects of a Master's Degree in Higher Education</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Universidad Continental</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Arequipa</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Perú darias@continental.edu.pe</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Dennis Arias-Chávez1 [0000-0003-1500-8366]</institution>
          ,
          <addr-line>Teresa Ramos-Quispe2 [0000-0003-4607-4745], Alberto Patricio Lanchipa-Ale3 [0000-0002-4873-1123], Elmer Benito Rivera-Mansilla3 [0000-0002-6107-4164], Juan</addr-line>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Universidad Nacional Jorge Basadre Grohmann</institution>
          ,
          <addr-line>Tacna</addr-line>
          ,
          <country country="PE">Perú</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>Universidad Nacional de San Agustín de Arequipa</institution>
          ,
          <country country="PE">Perú</country>
        </aff>
        <aff id="aff3">
          <label>3</label>
          <institution>Universidad del Pacífico</institution>
        </aff>
      </contrib-group>
      <abstract>
        <p>The objective of this study is to compile samples of errors extracted from research papers that illustrate the different conflicts in the theoretical sections after the application of the Turnitin® software. To do this, 28 theoretical sections were selected, drawn from research projects written by students of a master's degree in Higher Education at a private university in southern Peru in 2020. The design is non-experimental, cross-sectional with a quantitative approach. Descriptive statistics were used to analyze the data. The results show that with regard to the level of similarity found the documents analyzed are at level IV (50-74%), while the types of plagiarism with the greatest presence are “copy and paste” and “search and replace”. Among the sources with a high coincidence index are theses and articles from scientific journals, while the section with the highest percentage of similarity and the highest number of cases of plagiarism is the theoretical framework. In this sense, the Turnitin software® is suitable for reporting the degree of similarity in research papers as it helps to detect signs of possible cases of plagiarism.</p>
      </abstract>
      <kwd-group>
        <kwd>Plagiarism</kwd>
        <kwd>academic writing</kwd>
        <kwd>originality</kwd>
        <kwd>Turnitin</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        Intellectual work is an activity that must be done honestly and fairly, accepting the
consequences of our actions at all times. One of its pillars is respect for intellectual
property through compliance with rules and principles that encourage this action.
However, acts that go against this principle have been on the increase, endangering the
intellectual activity embodied in research works such as theses and scientific articles
[
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. It is common that both teachers and students, regardless of the level or degree of
studies, voluntarily or involuntarily omit to give credit to the authors from whom
Copyright © 2020 for this paper by its authors. Use permitted under Creative Commons
License Attribution 4.0 International (CC BY 4.0).
information is taken, which hinders the intellectual and professional development of
whoever commits it [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ].
      </p>
      <p>
        The above describes what is understood as plagiarism, an act that is not always assumed
as dishonest behavior but as a normal activity in the university [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. The internet has
contributed to reinforcing this idea since it offers the possibility of accessing a large
amount of information, thus making thin the line that separates the legal from the
illegal. This means that in the field of “downloadable”, anything goes, there are no
limits and everything can benefit whoever uses it. The original goes into the background
and the field of reproduction is entered without giving credit to those who deserve it.
This is a problem whose solution is not only to punish or punish whoever commits it,
but also to educate and correct the offenders. This responsibility falls not only on
teachers but also on the institutions affected by plagiarism in their prestige and the
quality of their processes.
      </p>
      <p>
        Beyond understanding plagiarism as an infringement of copyright, its practice is a
reflection of the absence of academic writing skills that are not always promoted by
universities. Writing at the university allows the acquisition and communication of the
contents that are studied in the career and thus account for the learning and passing of
courses [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], that is, it fulfills an epistemic, rhetorical and enabling function [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ].
The use of tools to detect cases of plagiarism has become an ally in the fight against
academic malpractices at all educational levels. Turnitin is a commercial product that
was launched in 1997 to compare files uploaded by users with those on the Internet,
with student documents that are stored in its repository and with indexed databases. Its
objective is to ensure academic integrity, and since its creation it has been implementing
various services that respond to the academic needs of the institutions that acquire it.
Its use helps to detect and prevent possible cases of plagiarism by performing a match
search and establishing a similarity index [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ] [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ]. However, it is not enough to
detect--universities need to educate. Detecting cases of dishonesty in time will help to
detect the problem and correct it for the future.
      </p>
    </sec>
    <sec id="sec-2">
      <title>1.1 Literature review</title>
      <p>
        Over the years, the need to identify cases of plagiarism in writing processes in the
university environment [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] has been increasing. Likewise, the thesis genre is one of
those that has aroused the greatest interest among researchers in the areas of linguistics
and education, given its role in the academic training of students. This document
(thesis) allows, at the most advanced level, to take solid steps to enter the scientific
community [
        <xref ref-type="bibr" rid="ref10 ref11">10, 11</xref>
        ]. This concern has led various authors to focus on proposing
preventive and educational measures [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]. Of these, those that focus on the use of tools
to detect cases of plagiarism as well as to verify the author’s contribution on the subject
(originality) stand out. Although there are various systems in the environment that
allow evaluating the level of originality of the work carried out by students, Turnitin is
one of the most popular and well-known given the alternatives it offers both students
and teachers to maintain academic integrity in their scholarly activities [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ].
By the same token, the studies that focus on analyzing the effectiveness of Turnitin as
a resource to detect plagiarism [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ], its impact on laboratory reports and argumentative
essays [
        <xref ref-type="bibr" rid="ref15 ref16">15, 16</xref>
        ], its use as a resource to support academic integrity to a higher level [
        <xref ref-type="bibr" rid="ref17">17</xref>
        ]
[
        <xref ref-type="bibr" rid="ref18">18</xref>
        ], and its use to evaluate the practices of graduate students in the handling of sources
[
        <xref ref-type="bibr" rid="ref19">19</xref>
        ]. Likewise, among the studies that have focused on analyzing plagiarism in
undergraduate and graduate students, the one by Marsden et al. [
        <xref ref-type="bibr" rid="ref20">20</xref>
        ] on dishonest
academic behaviors in Australian students, the study by Duff et al. [
        <xref ref-type="bibr" rid="ref21">21</xref>
        ] in students of
a master’s degree in engineering, and the study by Gilmore et al. [
        <xref ref-type="bibr" rid="ref22">22</xref>
        ] who conducted a
comparative study between master’s and doctoral students stand out. Lack of originality
and plagiarism are the result of the lack of skills in academic writing, a problem that is
sometimes not confronted by universities given the fact that few activities that promote
the proper use of authorship recognition are organized. For this reason, software like
Turnitin is used rather as a punitive mechanism than a training tool.
      </p>
    </sec>
    <sec id="sec-3">
      <title>2. Method</title>
      <p>
        A non-experimental, cross-sectional study with a quantitative approach was carried out.
28 research projects written by students of a master’s degree in Higher Education from
a private university in southern Peru in 2020 were selected. The projects were
developed in the Research Workshop I course. For the analysis, only the theoretical
sections of the projects (Statement of the problem, Justification and Theoretical
framework) were analyized since these allow to clearly distinguish the works of others
with their own research [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ], as well as to recognize and assess the writing skills
(summarize and criticize) applied by the students to build the makeup of their work
[
        <xref ref-type="bibr" rid="ref23">23</xref>
        ]. The projects were presented at the end of the course. It should be noted that,
among the contents developed are those related to the essential aspects of the search
and systematization of information as well as the process for the construction of the
theoretical and methodological bases of the research, the process to reference the
sources of consultation, and the importance of avoiding plagiarism and promoting
academic integrity.
      </p>
      <p>The Initial Similarity Index (ISI) report issued by the Turnitin software was used to
determine the level of similarity and the type of plagiarism. The ISI can be found on
the originality report issued by the software once the documents are uploaded. This
report suggests an overall percentage of the student’s text that matches the sources in
their database and indicates the level of match with a colored (see Fig. 1). To determine
the type of plagiarism, the researchers carried out a qualitative evaluation of the
document in order to find the cases in which the student did not carry out the
corresponding citation process. The cases in which the student correctly applied the
process of registration and credit of the source (citation and reference) were excluded
from the study. Once the cases of plagiarism had been detected, their quantification and
classification ensue with the help of a matrix prepared in Excel and with registration
and analysis sheets created for the study on the basis of the categories established by
the software (see Table 1).
Grade of
similarity</p>
      <p>I
II
III
IV</p>
      <p>0</p>
    </sec>
    <sec id="sec-4">
      <title>3. Results</title>
      <sec id="sec-4-1">
        <title>Percentage of similarity</title>
        <p>
          The similarity index allows the reviewer to determine the student’s contribution.
Although logic leads to consider that the similarity index must be below the originality
index (the latter understood as the content that the student contributes to the theoretical
context of the study), various specialists have ventured to determine a permissible
standard percentage of similarity that can be between 15 and 20% without further
technical support. The truth is that, whatever the percentage of similarity shown by the
software, a qualitative analysis must be carried out to determine whether or not this
percentage corresponds to duly cited information. Indicating a standard percentage can
lead to create in the student a “false sense of security” [
          <xref ref-type="bibr" rid="ref17">17</xref>
          ] that in the long run can
generate justifications for committing plagiarism or tolerance towards it. Regarding the
level of similarity obtained by the works analyzed in this study, of the 28 projects
evaluated, a maximum of 90% and a minimum of 7% were obtained as descriptive
value.
        </p>
        <p>
          The average value was 56.11% with a standard deviation of 22.63%. These results
partially coincide with what was found by Tran et al. [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ] who determined an average
of 42.6% similarity in works carried out by Vietnamese university students, also with
the results obtained by Bautista et al. [
          <xref ref-type="bibr" rid="ref24">24</xref>
          ] who, after analyzing the master’s theses in
social sciences, determined a level of plagiarism of 62%, and with the results obtained
by Saldaña et al. [
          <xref ref-type="bibr" rid="ref25">25</xref>
          ] who investigated plagiarism in theses and in their advisers from
the medical career of a public university in Peru, determining that, of 33 theses, 27
(82%) had evidence of plagiarism. Table 2 shows the degrees of similarity obtained.
As can be seen, 50% of the jobs are at Level IV, a fact that is worrying. Although these
results are already indications of possible plagiarism, when the students were notified,
many of them argued that what had been presented “was a first version and that this
would be corrected already in the thesis.” Others, for their part, indicated that given the
urgency to present the works “they had taken information from the sources without
stopping to cite or reference the sources.” These arguments support the idea that the
theoretical component is complex since it implies the search and systematization of
information, an action that few students claimed to have done.
        </p>
      </sec>
      <sec id="sec-4-2">
        <title>Types of plagiarism</title>
        <p>
          Regarding the types of plagiarism, these can be seen in Table 3. Plagiarism by “copy
and paste” is presented as the type with the highest frequency. This result is repeated at
other levels as in the case of high school students [
          <xref ref-type="bibr" rid="ref12">12</xref>
          ]. Likewise, the “search and
replace” type (27.08%) is the second most frequent. These results are striking given
that they are evidence of how little effort the students had put into creating their own
theoretical content. The fact of copying entire fragments (including the quote) shows a
rush to complete the task, and if searching and replacing information could mean a
slight effort to adapt the information, both types show an intention to plagiarize. When
consulting the students about these cases, the arguments they provided were on the side
of including the citation, that is, that it is not plagiarism because it was cited, despite
the fact that the similarity report indicates that the entire component (text and
abbreviated reference) had been taken from sources that the software accurately
recognized. Although the software shows a possible case of plagiarism, it is important
to point out that the differences between direct and indirect quotes were addressed
during the sessions. One of the indications given in classes was that, if a text fragment
is included, it is necessary for the author of the work to attach the fragment and add to
the abbreviated reference, in addition to author and year, the page or pages, as this
would provide a solution to the problem in a formal way.
One of the options offered by Turnitin is to show the source whose information matches
the one that appears in the theoretical section of the work. Turnitin compares the
information with three databases or repositories: resources taken from the internet,
student work stored in the system repository, and indexed academic scientific content.
This option is relevant since it allows the institution to verify the origin of the content
taken by the student and go, if need be, to the source itself. Another important aspect is
that, as part of the contents of the Research Workshop I course, contents such as the
search for information in academic databases and activities are included in which
students must present a preliminary list of the scientific literature that will serve them
as the basis for writing his/her thesis project. When evaluating which of the sources of
origin of the information taken has the greatest presence, theses are placed first as one
of the genres most consulted by students, followed by scientific journals (see Fig. 2).
Likewise, web pages and Wikipedia rank last with lower percentages. These data are
positive, especially if one takes into account that the use of Internet resources is
common not only in students in the training process but also in professionals from
various specialties who prefer these sources because they are of immediate
consultation, especially in the case from Wikipedia [
          <xref ref-type="bibr" rid="ref26 ref27 ref28">26, 27, 28</xref>
          ] and others such as
Blogspot, Prezi and Scribd [
          <xref ref-type="bibr" rid="ref24">24</xref>
          ].
67.9
70.0
60.0
50.0
40.0
30.0
20.0
10.0
0.0
7.1
21.4
3.6
Página web
        </p>
        <p>Revista cientÍfica</p>
        <p>Tesis</p>
        <p>
          Wikipedia
The purpose of the theoretical section of a thesis is to present the theoretical panorama
of the chosen topic as well as the information gaps and justification for carrying out the
study [
          <xref ref-type="bibr" rid="ref29">29</xref>
          ]. Authors such as Paltridge and Starfield [
          <xref ref-type="bibr" rid="ref23">23</xref>
          ] highlight how complicated it is
to elaborate this section since its development requires, in addition to searching for
information, reading it in order to prepare summaries, comments and critical analysis
of the contents. Of the three components that were analyzed in the present study, the
one that presented the greatest complications was the Theoretical framework, since this
requires the use of one’s own sources and external sources of information, which, in
the words of Phillips and Pugh [
          <xref ref-type="bibr" rid="ref30">30</xref>
          ], allow the reader to recognize that the author has a
command of the subject and the knowledge of the discipline in which the study belongs.
In that sense, this section is the most vulnerable to plagiarism. This fact is demonstrated
in the present study, where the theoretical frameworks concentrate the highest
percentage of similarity (86.7%), as can be seen in Table 4.
Section
Problem exposition
Justification
Theoretical framework
4. Conclusions
fi
3
1
26
%
10.0
3.3
Any proposal that seeks to counteract dishonest behavior in the university must focus,
above all, on understanding the phenomenon, which is not an easy task. Understanding
the nature and facets of dishonest acts will help make better decisions at the institution
level [
          <xref ref-type="bibr" rid="ref20">20</xref>
          ]. A cultural component underlies the way in which people perceive acts of
academic dishonesty such as plagiarism, that is, the promotion and practice of certain
habits that are dragged from high school to university and even at higher levels such as
postgraduate [twenty-one]. Although it could be considered that, due to the years of
student life in university, graduate students may have greater awareness of the norms
and conventions for the avoidance of acts such as plagiarism, this is not always true,
which leads teachers to insist on influencing the procedures for writing and referencing
consultation sources [
          <xref ref-type="bibr" rid="ref22">22</xref>
          ].
        </p>
        <p>
          The objective of this study was to collect samples of errors extracted from research
papers that allow to illustrate the different conflicts in the theoretical sections after the
application of the Turnitin software among posgraduate students. Regarding the level
of similarity found, the analyzed documents are at level IV (50-74%), a result that
shows possible cases of plagiarism as well as barely a small contribution from the
student to the theoretical construction of the project. Regarding the type of plagiarism,
“copy and paste” and “search and replace” are presented as the types most frequently
resorted to. These results could be overcome by applying a correct handling and
interpretation of the similarity index: reducing the tendency to easy things and
developing sufficient skills for the construction of the theoretical section of the thesis
project [
          <xref ref-type="bibr" rid="ref31">31</xref>
          ]. Among the sources with the highest rate of coincidence are theses (first
place) and articles from scientific journals (second place), whereas sources such as web
pages and Wikipedia are in the last place. The section that concentrates the highest
percentage of similarity and the highest number of cases of plagiarism are the thesis’
theoretical bases, a foreseeable section since it is in this section where the author must
combine his/her speech with that of others in order to give theoretical support to his/her
proposal.
        </p>
        <p>The evidence allows us to conclude that there are serious shortfalls in the management
of sources, in the citation process and in the management of strategies and skills in the
writing of academic texts by students. Although the process of searching and processing
scientific information is part of the course content, it is necessary to implement as a
rule the feedback on the use of the software and on the implications of committing acts
of plagiarism, which will lead students to apply and foster the principles of academic
honesty, which will help promote originality in academic writing. Finally, it is
recommended, to avoid cases of academic fraud such as plagiarism, to establish
mechanisms for regulation, monitoring, detection and training from the early years in
university. These mechanisms must be included in the regulations and academic
guidelines as part of the academic integrity policies of the university. Likewise, it is
advisable, as a preventive measure, to promote and regulate the use of plagiarism
detection software, developing regulations for use consistent with the practice of
academic writing with the help of digital resources such as plagiarism detection
software, also training teachers, researchers and consultants of thesis on the use of these
tools not only in the classroom but also in research activities. Taking this into
consideration, the results of this study are important since they allow us to have
evidence of a phenomenon that is not exclusive to the academic field but also to others,
such as politics, advertising and communications.</p>
      </sec>
    </sec>
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