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      <title-group>
        <article-title>Conceiving digital literacies in schools - Norwegian experiences</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Ola Erstad</string-name>
          <email>ola.erstad@ped.uio.no</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Institute of Educational Research, University of Oslo</institution>
          ,
          <country country="NO">Norway</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>As a frame of reference I will discuss the present situation in Norway where new national curriculum states that digital literacy is as important as reading, writing and numeracy. This raises many issues on knowledge creation and the way we think about schooling. The paper presents a conceptual discussion about digital literacy and its historical developments. In addition some data will be presented which outlines contextual factors for the use of ICT in schools as a framework for implementing digital literacy in school curricula. The objective of this paper is to raise some awareness about what 'digital literacy' is, and start some discussion on its implications for the epistemological foundation of schooling and different subject domains.</p>
      </abstract>
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      <title>-</title>
      <p>indicate the overall national agenda for scaling up activities using digital media in
Norwegian schools. The three phases are also expressed in specific ‘action plans’
from the Ministry of Education.</p>
      <p>
        The first phase, from 1996 until the end of 1999, was mainly concerned with the
implementation of computers into Norwegian schools. There was less interest in the
educational context. In the next pha
        <xref ref-type="bibr" rid="ref23">se, from 2000</xref>
        until the end of 2003, the focus was
more on whole school development with ICT and changing learning environments.
The phase we are in now, from 2004 until the end of 2008, puts more emphasis on
digital literacy as an objective for school learning by itself. In the new curriculum
there is also an increased focus on knowledge building using digital tools within
specific subject domains. The interest among educators and researchers is now more
on what learners do with technology, which opens future perspectives on technology
and education. The data I will present here is stating the transition from the second to
the third phase.
      </p>
      <p>One immediate challenge in these developments has been the balance between
‘topdown’ and ‘bottom-up’ strategies. One element has been to commit the Ministry of
Education in developing ICT in Norwegian schools, another has been to get schools to
use ICT more actively. The latter has been more difficult, with too much pressure
from ‘the top’ (governmental agencies) initiating projects, without too much
happening at ‘the bottom’ (in the classroom). In the last 3-4 years this has changed in
the sense that more schools start activities themselves.</p>
      <p>As a consequence of such processes a discussion on knowledge creation on a national
level has come to the surface in Norway. Some argue, based on PISA results, that
knowledge in the basic skills of reading, writing and numeracy has a priority, while
others argue that our conception of knowledge is under transition (Østerud 2004).
An interesting compromise has been that digital literacy and the ability to use digital
tools has been written into the new national curriculum, and defined as important as
reading, writing and numeracy. The implication is that all students on all levels and in
all subjects should use and relate to digital media in their learning processes in
Norwegian schools. The emphasis is mainly on skills in using the technology, but
imply also broader issues of competence such as evaluating sources critically when
using the Internet and using ICT to collaborate.</p>
      <p>In addition the Ministry of Education has initiated a specific ‘Program for digital
competence 2004-2008’, with different research and development work on different
levels in the education system.</p>
      <p>
        What is digital literacy?
The conceptual development of literacy and technology goes back to the ‘New
Literacy Studies’ in the 1970s and 1980s. Several researchers at that time
        <xref ref-type="bibr" rid="ref22">(se for
example Street 1984; Graff 1979)</xref>
        were critical to the conception of literacy as a
neutral set of skills, what Brian
        <xref ref-type="bibr" rid="ref22">Street (1984)</xref>
        describe as ‘the autonomous model of
literacy’, where literacy, seen as a set of neutral skills, can be used in different
contexts and for different purposes to complete a set of tasks. The ‘New Literacy
Studies’ expanded this limited notion of literacy to take account of sociocultural
influences.
        <xref ref-type="bibr" rid="ref20">(See for example Scribner and Cole 1981.)</xref>
        The term literacies emerged to
signal the different ways people use language and different systems of representation
in social practices. As stated by Pahl and Rowsell; “Literacy as decoding and
encoding without consideration of context belies the complex nature of reading and
writing. When we read and write, we are always doing it in a certain place for a
certain purpose.” (2005:3). The consequences was that the concept of literacy was
opened up to include interaction with different text forms and studying them in
different social practices
        <xref ref-type="bibr" rid="ref2">(Barton 1994)</xref>
        . In addition there has been an influence from
studies of how children and youth use different media, and on media education in
schools, where the term media literacy has been used, indicating a need to teach
children about the social and cultural influences of different media in our society
        <xref ref-type="bibr" rid="ref24 ref5">(Tyner 1998; Buckingham 2003)</xref>
        . The term digital literacy builds on these
conceptions and is then linked to the development of digital technologies and media
forms.
      </p>
      <p>In the new curriculum in Norway it is unclear what is meant by digital literacy, and
they often use the term ’using digital tools’ as curriculum goal. In the White Paper,
making the framework for the curriculum, it is described as;</p>
      <p>
        Digital literacy is the sum of simple ICT skills, like being able to read, write and calculate,
and more advanced skills that makes creative and critical use of digital tools and media
possible. ICT skills consist of being able to use software, to search, locate, transform and
control information from different digital sources, while the critical and creative ability also
needs an ability to evaluate, critical use of sources, interpretation and analysis of digital genres
and media forms. In total digital literacy can be seen as a very complex competence. (2004:48,
my translation)
In a recent book
        <xref ref-type="bibr" rid="ref11 ref12">(Erstad 2005)</xref>
        I have used this description of digital literacy to
present a definition of digital literacy as “skills, knowledge and attitudes in using
digital media to be able to master challenges in the learning society”. This is a broad
definition linked to the challenges of what some call the ‘learning society’
        <xref ref-type="bibr" rid="ref19">(Qvortrup
2001)</xref>
        indicating a more active process-oriented perspective on society than terms like
the knowledge-, information- or network-society.
      </p>
      <p>Digital literacy relates to both an ability to operate technological applications and to
use technology to accomplish personal and collective needs. In this sense, it raises
important questions about new digital divides in the population, between the ones
who knows how to operate the technology and the ones who do not, and between the
ones who use the technology to gain relevant knowledge for education and the ones
who use it for other purposes.</p>
      <p>
        Important perspectives on this broader cultural issue can be found in the literature
about the changing features of literacy in our culture
        <xref ref-type="bibr" rid="ref14 ref15 ref26">(Lankshear 1997; Kubey 1997;
Warschauer 1999)</xref>
        . In her book ‘Literacy in a digital world’ (1998) Kathleen Tyner
studies some of the elements of a modern interpretation of literacy both related to
what she term ‘tool literacies’, which imply having the necessary skills to be able to
use the technology, and ‘literacies of representations’, which relate to the knowledge
on how to take advantage of the possibilities that different forms of representation
give the users, especially the new information and communication technologies.
We can then conclude from the above that digital literacy is high on the political
agenda, but it is not clear what is meant by this term, especially when we try to link
in-school and out-of-school activities.
      </p>
    </sec>
    <sec id="sec-2">
      <title>Developing frameworks</title>
      <p>
        The different definitions and conceptions of technology literacy and fluency have
been related to certain frameworks and the development of standards for educational
practices. In January 2001, the Educational Testing Service (ETS), in the U.S.,
assembled a panel to develop a workable framework for ICT Literacy. The outcome
was the report Digital Transformation. A Framework for ICT Literacy (ETS, 2002).
Building on this document one might, as the Australian authorities have done
        <xref ref-type="bibr" rid="ref1">(Ainley,
Fraillon, Freeman &amp; Mendelovits 2006)</xref>
        , define ICT-literacy as
“the ability of individuals to use ICT appropriately to access, manage, integrate and
evaluate information, develop new understandings (create), and communicate with
others in order to participate effectively in society”.
      </p>
      <p>The concepts mentioned can be described as;
Item Description
Access knowing about and knowing how to collect and/or retrieve
information
Manage applying an existing organizational or classification scheme
Integrate interpreting and representing information. It involves
summarizing, comparing and contrasting
Evaluate making judgments about the quality, relevance, usefulness, or
efficiency of information
Create generating information by adapting, applying, designing,
inventing, or authoring information
Communicate processing information in a way that highlights main points and
process it to others
(Figure 1: Key items of ICT-literacy as defined by the Educational Testing Service (ETS) in the U.S..)
All of these terms are oriented towards information handling. They also relate to the
issues of problem solving and self-regulation. This consists of more general
competencies that are not connected to specific subjects in school or specific contents
in subjects. They can be taught and are not only related to what is learned in school
settings, but also to situations outside the school.</p>
      <p>Similar points are made in the report by the National Research Council (NRC) in the
U.S. with the title Being Fluent with Information Technology (1999). Fluency in
Information Technology (“FITness”) covers three types of knowledge:
i. contemporary skills: “the ability to use particular (and contemporary) hardware or
software resources to accomplish information processing tasks.” (ibid.: 18)
Naturally these skills will change over time as hardware and software evolve.
ii. foundational concepts: “the basic principles and ideas of computers, networks,
and information.” (ibid.: 2-3) These include computer structure, information
systems, networks, modelling, algorithmic thinking and programming, the
limitations of IT and its social impact.
iii. intellectual capabilities, which “integrate knowledge specific to information
technology with problem domains of personal interest to individuals.” (ibid.: 20)
These are general thinking skills which might be recognisable in many disciplines,
and include sustained reasoning, managing complexity, testing solutions,
evaluating information, collaboration, anticipating change and expecting the
unexpected.</p>
      <p>The concept of fluency used in this report (1999:9) connotes the ability to reformulate
knowledge, to express oneself creatively and appropriately, and to produce and
generate information (rather than simply to comprehend it).</p>
      <p>
        Other frameworks have used ‘digital competence’ as an overall term. One example is
the working group on “key competences” of the European Commission ‘Education
and Training 2010’. This programme identifies digital competence as one of the eight
domains of key competences, defining it as “the confident and critical use of
Information Society Technologies for work, leisure and communication.”
        <xref ref-type="bibr" rid="ref13">(European
Commission 2004: 14)</xref>
        . Information society technologies (IST) are defined as
“offering services based on the use of Information and Communication technologies
(ICT), the Internet, digital content, electronic media, etc., via for example a personal
computer, a mobile telephone, an electronic banking machine, an eBook, digital
television, etc.”
        <xref ref-type="bibr" rid="ref13">(European Commission 2004: 14)</xref>
        . Digital competence is regarded as
consisting of knowledge, skills and attitudes, as shown in Figure 2 below.
‘
(Figure 2: Framework for key competences in a knowledge-based society, area 4 on digital
competence, as defined by the European Commission.)
Competence’ here refers to a combination of skills, knowledge, aptitudes and
attitudes, and the disposition to learn in addition to know-how. (ibid.: 3)
Several initiatives for such standards are now being developed around the world.
They are defined as important tools for teachers in the way they use technologies in
their educational practices. It is, however, important that such standards do not
become static tests, but can relate to technological and cultural change processes.
Linked to the Norwegian experiences mentioned above, research show that there is a
gap between the conceptual definitions and elaborations on the importance of digital
literacy in our society as expressed in different policy documents and curricula, and
what is actually happening in educational practice among teachers and students
        <xref ref-type="bibr" rid="ref11 ref12">(Erstad 2005)</xref>
        . Such standards are often interpreted narrowly as the skills in operating
hardware and software, and to a lesser degree manage to grasp how digital
technologies create new conditions for learning and knowledge building
        <xref ref-type="bibr" rid="ref3">(Bereiter
2002)</xref>
        .
      </p>
      <p>In addition, it is important to stress that technology literacy and fluency is related to
situational embedding, that is, the use of technology within life situations. To
understand such processes we have to look at different contexts where literacy is
practiced and given meaning. This is especially important when relating it to how
children and young persons use digital technologies.</p>
      <p>
        Voices of multi-literacies
In order to communicate and make sense of the world we use different kinds of
mediational means. Many researchers from different perspectives have been interested
in this phenomenon. Related to learning and development, the perspective of most
immediate relevance is the socio-cultural perspective first developed by Russian
psychologists during the 1920s -30s. I will briefly highlight four elements of
relevance to my discussion about digital literacy and how we conceptualize this term.
The first is the importance of studying the tools and resources used for human
development in social practices. Any culture incorporates a number of different tools,
or what many call artefacts. In order to study the culture you need to grasp the
knowledge and ideas build into the developments of certain tools or artefacts.
Development of material resources goes hand in hand with the development of ideas
and intellectual knowledge (
        <xref ref-type="bibr" rid="ref23">Säljö 2000</xref>
        :29).
      </p>
      <p>
        The second point, based on this socio-cultural perspective, is that learning is studied
as an interdependence between collective and individual processes in specific
situations. Learning is first evolving as a social process through communication, and
later on, at an individual level
        <xref ref-type="bibr" rid="ref25">(Vygotsky 1978)</xref>
        . In contrast to Piaget’s theory of
learning and development, it becomes much more important to study how we
construct meanings together and in relation to each other. Another implication is that
knowledge is negotiated and not something that is available for the person out there in
the world, as we find in the theories of Piaget. Knowledge is a result of struggle and
engagement and is deeply related to argumentation and mediated action in
        <xref ref-type="bibr" rid="ref23">social
context (Säljö 2000</xref>
        :26).
      </p>
      <p>
        The third point of relevance indicates that the way we organize and understand
learning changes over time according to broader cultural change. Again this is in
contrast to most other theories of learning. These changes could be both the result of
developments in tool structures, and related to broader social and cultural
developments, for example the changing roles of youth in society over time. It has
been common to describe youth as innovators of new technologies. Youth is the first
group in society to take up new technologies and use them in social practice. By doing
so they also get an important role for diffusion of innovations in society.
The fourth element is the concept of ‘mediated action’ elaborated on by James
        <xref ref-type="bibr" rid="ref28">Wertsch (1998)</xref>
        . One of his questions on mediated action is ‘how the introduction of
novel cultural tools transforms the action’ (1998: 42), and he mentions many different
examples, ranging from sports to classroom activities. Transformations of mediated
action can be seen in the introduction of the calculator and the computer, and the
controversies these developments raise among educationalists.
      </p>
      <p>
        One could focus on the emergence and influence of a new mediational means in sociocultural
history where forces of industrialization and technological development come into play. An
important instance of the latter sort is what has happened to social and psychological processes with
the appearance of modern computers. Regardless of the particular case or the genetic domain
involved, the general point is that the introduction of a new mediational means creates a kind of
imbalance in the systemic organization of mediated action, an imbalance that sets off changes in
other elements such as the agent and changes in mediated action in general. (ibid. p. 43)
The point to infer is that modern technologies are important cultural tools to take into
consideration, and that they have broad cultural and social implications. In this sense
new technologies cannot only be seen as a continuation of old technologies like the
typewriter or a calculating machine, like most teachers do
        <xref ref-type="bibr" rid="ref11 ref12">(Erstad 2005)</xref>
        , but also as
something transforming the way we create knowledge and meaning, communicate
and interact.
      </p>
      <p>
        The points made above indicate the importance of studying how new technologies
represent new cultural tools that create new meaning structures. These tools create
new possibilities for how people relate to each other, how knowledge is defined in
negotiation between actors and also how it changes our conception of learning
environments in which actors negotiate meaning. Empowerment is related to the
active use of different tools, with persons that have the competence and power to use
them. All this comes together in the term multi-literacies
        <xref ref-type="bibr" rid="ref7">(Cope &amp; Kalantzis 2000)</xref>
        ,
where the changes in our conceptions of new literacy practices is highlighted
        <xref ref-type="bibr" rid="ref15 ref21">(see
Lankshear 1997; Snyder 2002)</xref>
        .
      </p>
    </sec>
    <sec id="sec-3">
      <title>Contextual challenges</title>
      <p>
        According to the national monitor in Norway
        <xref ref-type="bibr" rid="ref11 ref12">(Erstad, Kløvstad, Kristiansen &amp; Soby
2005)</xref>
        on the educational use of ICT, done every second year, in average there are 2
students per computer at upper secondary level and 6 students per computer at both
lower secondary and primary level. Broadband access to schools has also been
steadily improving, even though 65% of teachers think access to the Internet is too
slow.
      </p>
      <p>
        One problem in Norway has been that teachers do not use available computers much
in their own teaching. The tendency has been that teachers mainly use computers and
the Internet for preparing their teaching and not actually in the classroom. When we
ask the students how much they use computers in school activities during an average
week 54% say that it is about 1 hour or less, and 17% say never at all
        <xref ref-type="bibr" rid="ref11 ref12">(Erstad,
Kløvstad, Kristiansen &amp; Soby 2005)</xref>
        .
      </p>
      <p>
        Another issue is that students and teachers relate to technology in different ways.
When we asked students and teachers what they use computers for both at school and
outside the school the results show that teachers have a more limited usage of
information- and communication technologies than their students. The students often
(daily or 2-5 times a week) use ICT for different purposes, like writing, surfing on the
Internet, sending e-mails, chatting, downloading music, playing games and making
web-pages. But for the teachers almost 90% use ICT for writing, sending e-mail,
seeking after information on the Internet or surfing for entertainment purposes. But
they almost never use ICT to download music, chatting and playing games. Teachers
use ICT mainly as an extension of technologies they already know, like the
typewriter, calculator, writing letters and searching for information. Young people use the
new technologies to seek out new possibilities of use. Teachers often have negative
opinions of such ICT usage, but they speak less out of personal experience and more
out of a general expectation. At the same time we see that many teachers have a
positive attitude towards computers and the impact it might have on students learning
        <xref ref-type="bibr" rid="ref11 ref12">(Erstad, Kløvstad, Kristiansen &amp; Soby 2005)</xref>
        .
      </p>
      <p>
        When working with teachers it often becomes evident that teachers’ attitudes and
convictions towards their own practice is hard to break. As one teacher told us in an
interview at the beginning of one project
        <xref ref-type="bibr" rid="ref10">(Erstad, 2004)</xref>
        ;
      </p>
      <p>
        My students learned much more before these new technologies were introduced. I had long
experience with teaching and know what works. New teaching method
        <xref ref-type="bibr" rid="ref23">s create chaos.
(Teacher, 2000</xref>
        )
Also linked to developing new literacy practices we see that a few schools report on
how using ICT changes literacy practices. One interesting quote comes from a mother
I interviewed concerning the project work her daughters were involved in using
IMovie to present their results in natural science.
      </p>
      <p>My girls are academically weak because they both have dyslexia and during the years in primary school
they have struggled all the time with not being able to prove themselves in any subject oriented way. I
think it was incredibly positive for them to come here . . . to be able to work on computers and film and
edit and such things. They have done a bit of that at home before, so they had knowledge that the other
students could get from them, and through that they got a higher status in the group. So for them it has
been like . . . I don’t know . . . almost like a new life. It is very important that they gain ownership of their
work. I think that is one of the keys to create engagement. For adults it is like this, and I do not think this is
different for children. (Mother)
From a few projects we can see some interesting results of how digital literacy is
having an impact in school settings, and how the learning environment is defined.
However, in the majority of projects in a Norwegian setting it is very unclear what
actual changes in learning activities that are going on.</p>
    </sec>
    <sec id="sec-4">
      <title>Looking ahead</title>
      <p>A lot of focus these days is on changing the role of schools in our society in order to
make them better adjusted to the challenges of the knowledge society. In several
countries this is both related to strengthening basic skills in core subjects and
advocating the need for digital literacy. How this will come out in practical learning
activities in schools is still an open question.</p>
      <p>The digital divide has been discussed, but only on a very superficial level. Either it
has been linked to differences in access to technology, gender issues or the
information flow in our world. But what kinds of differences is related to the
competence of using new technologies, to know how to navigate on the information
‘highway’ on the Internet, to create, to communicate and so forth. This is where issues
of digital literacy and empowerment come in.</p>
      <p>By studying digital literacy it becomes evident that young people gain most of their
competence outside the formal institutions of knowledge building. Thus, digital
literacy among young people today is of direct relevance to discussions about learning
in schools, and it seriously confronts earlier conceptions of literacy and learning. Our
societies have also become characterized by cultural complexity and knowledge
building processes that challenges our education system.</p>
      <p>One basic problem in this is the gap between the school as a learning arena and media
use outside of schools. There will always be a gap between these two settings. The
issue is though, that the experiences and the competencies that young people make
outside of schools become increasingly important related to learning processes.
However, the school as an institution with all its standards and norms, and the
teachers’ habitus has been a barrier for including new media and technologies in
school settings. This is still a challenge in order to reach the ambition of digital
literacy in schools.</p>
    </sec>
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