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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>ORCID:</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Application of Fuzzy Approach in Modeling of Psychodiagnostic Decision Support Systems for One Class of Tasks</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Olena Prysiazhniuk</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Olena Blyzniukova</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Central Ukrainian State Pedagogical University named after Volodymyr Vynnychenko</institution>
          ,
          <addr-line>1 vul. Shevchenka</addr-line>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Kropyvnytskyi</institution>
          ,
          <addr-line>25006</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
      </contrib-group>
      <volume>000</volume>
      <fpage>0</fpage>
      <lpage>0002</lpage>
      <abstract>
        <p>The problem of decision making on the basis of production rules of fuzzy logic application application for a class of level gradations tasks which take place in psychological express diagnostics is considered. A mathematical model of estimating the indicators of the personality's psycosocial sphere on the basis of linguistic approximation compositional rule of fuzzy inference is offered. It allowed to formalize the procedure of making a diagnostic decision on the respondent's gradation level of the studied indicator and to obtain an effective tool for solving the tasks. A psychodiagnostic decision support system for the express diagnostics of the students' emotional state affected by cyberbullying has been developed. It's followed by structuring the obtained data of respondents according to the level of emotional response severity. Approbation of the model showed that fuzzy evaluation methods provide the possibility of rapid holistic assessment of the situation by a specialist and the variability of the obtained interpretation results. fuzzy models, level gradation tasks, psychodiagnostic decision support systems (PDSS), Fast diagnostic results.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>2020 Copyright for this paper by its authors.</p>
      <p>To ensure the effects 1-4 the formalized model of the survey procedure is sufficient, and such a
type of web applications is mainly presented in the Internet space.</p>
      <p>
        Due to the issues of formalization of expert assessment which is determined by many factors, in
particular, experience and knowledge in the problem area, intrinsic motivation, etc., there are
difficulties in mathematical modeling of the intelligent interface [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. The limitation of traditional
mathematical methods is that they do not allow to describe the causal relationship between the
indicators of the psychological-social sphere and the decision on the presence and intensity of the
studied indicator in the natural language, which represents the logic of a specialist in
psychodiagnostics.
      </p>
      <p>
        To delegate, at least partly, the competence of a psychologist-researcher in decision making on the
assessment of the developmental level of indicators of the studied personality’s psychosocial sphere,
it is necessary for the intellectual system to build an acceptable model of the psychodiagnostic
decision-making process. Numerous studies by foreign and national researchers in the field of
computer psychodiagnostics show that the most successful and perspective is the use of fuzzy models
build using fuzzy Zade sets [
        <xref ref-type="bibr" rid="ref3 ref4 ref5">3,4,5</xref>
        ]. After extensive scientific discussions in the 80s-90s of the last
century fuzzy sets acquired a certain degree of legitimacy in psychology. It was facilitated by such
scientists as Averkin A.N., Tarasov V.B., 1987; Prior P., Hesketh B., 1988 and Smithson M., 1999. It
should be mentioned that the Ukrainian segment of this area is underrepresented and needs further
indepth study.
      </p>
      <p>The purpose of the research is to study the possibilities of using a fuzzy approach to assess the
indicators of the psychosocial sphere in modelling psychodiagnostic decision support systems.
2. Tasks of constructing level gradations in the
psychodiagnostic decisions
process of
making</p>
      <p>One of the important classes of tasks of psychodiagnostic examination which requires the use of
mathematical methods are the tasks of constructing level gradations. In such tasks there is a need to
assess individual indicators of the psychosocial sphere of the subjects and, if necessary, to integrate
them into a united indicator in order to assign the appropriate level. Applied tasks of this class arise:
 in situations of determination of school maturity level and a child’s psychological readiness
for school;
 to study frustration reactions in situations of real or imaginary insurmountable obstacles;
 to determine the value-oriented unity of the group and the developmental level of
interpersonal relations;
 to conduct psychological express-diagnostics of cyberbullying to indentify the level
gradations of the victims.</p>
      <p>Problem statement</p>
      <p>According to the results of the respondent’s personal date measuring a number of PSS indicators,
it’s necessary to assign the respondent the appropriate level (rank, gradation) from the category
accepted in this structure.</p>
      <p>Procedures
Solving the problem we need to highlight several procedures which should be formalized:
1. Procedure of measuring indicators and their quantitative presentation. Ordinal scales are used
more often to measure PSS indicators, thus scale gradations can be interpreted as grades.
Questionnaire items are closed questions. Respondents are asked to rate in linguistic terms the
degree of agreement with judgements, for example, “agree”, “rather agree”, “rather disagree”,
“disagree”. The assessment of the intensity of psychic features and reactions can also be measured
with the help of responses to the closed questions, for example, “indifferent”, “insignificant”,
“significant”, “strong”, “very strong”. Quite typical situation is the necessity of assessment of
heterogeneous indicators which are evaluated in different ordinal scales and their subsequent
integration into a united indicator in order to assign the appropriate level. Nevertheless, it’s
incorrect to apply the algebraic addition to the data obtained in the ranking scales, which
complicates the process of formalizing the task and, consequently, the development of the model
of psychodiagnostic decisions support system (PDSS).
2. Procedures of data processing, interpretation of the obtained results and formulation of
psychodiagnostic conclusions. PSS indicators obtained as a result of questionnaires and computer
diagnostics are quite often interpreted by a specialist in the natural language, in terms of
psycholinguistic scale: “low”, “significant”, “medium”, “high”. So a psychologist usually
evaluates PSS indicators generally through his experience, determines the level of PSS indicators
and draws psychodiagnostic conclusions. In this case, the fewer gradations on the psycholinguistic
scale are, the potentially greater impact the subjectivity of the researcher’s personality has on the
assessment of PSS indicators. Thus, there is a problem of “gray areas” of the representation of
“quantitative” indicators of the measured indicators intensity in the “qualitative” indicator of the
corresponding level gradation. Such uncertainty is not probabilistic but “fuzzy” in nature, so the
description of such information in the language of traditional mathematics makes the model of the
real system inaccurate and ambiguous. At the same time, the subject’s bias in answering any type
of the questionnaire cannot be ignored. Therefore, the data obtained through the questionnaire are
inaccurate, as respondents’ raw data contain hidden uncertainties.</p>
      <p>
        Today, the number of studies in the field of mathematical psychology, in particular, methods of
analysis and data processing, is growing, and there is a tendency to use fuzzy logic apparatus to model
measurement procedures [
        <xref ref-type="bibr" rid="ref5 ref6 ref7">5,6,7</xref>
        ], in particular, in fuzzy rating scales [
        <xref ref-type="bibr" rid="ref8 ref9">8,9</xref>
        ]. The potential application of
the apparatus of fuzzy sets to the tasks of expert evaluation, which also include the tasks of
psychodiagnostics, has been studied by well-known national and foreign scientists [
        <xref ref-type="bibr" rid="ref10 ref4 ref7">4,7,10</xref>
        ]. Actual
information on the current state of theoretical and empirical developments in the field of fuzzy sets in
psychology is published periodically in the reference edition of the Europian Association of
Psychologists «Advances in psychology” in the series “Fuzzy Sets in Psychology” [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. The
effectiveness of fuzzy logic is explained by the fact that it provides a mechanism for dividing fuzzy
information into structural parts and allows calculations that operate with the terms of the natural
language.
2.1.
terms
      </p>
      <p>Types of membership functions for the representation of the linguistic
(1)</p>
      <p>As a result of testing and computer diagnostics, the obtained data on the level of severity of PSS
indicators in the vast minority of cases are interpreted in terms of a linguistic scale Т={L(“Low),
A(“Average), H(“High”)}, where each term is fuzzy concept, therefore to formalize this process it is
the most appropriate is to use the fuzzy logic apparatus and fuzzy sets theory. Fuzzy logic operates
with approximate concepts which makes it similar to human reasoning.</p>
      <p>
        Membership function represents the degree of truth in fuzzy logic with a range covering the
interval [
        <xref ref-type="bibr" rid="ref1">0,1</xref>
        ]. In practice it is convenient to use membership functions that allow analytical
representation in the form of some simple mathematical function.
      </p>
      <p>Let  1,  2, . . ,   be the variables of the subject area under study (indicators).</p>
      <p>Let Х be the domain of the variable  і, і = 1,  . Typically, Х is a range of scores designed for
measuring the intensity of indicators development in a study.</p>
      <p>The fuzzy concepts of the linguistic scale Т “Low” (L) та “High” (H) can be represented Z-shape
and S-shape membership functions which are generally described by analytical expression (1):
1
1 +  − (  − )
where a,b, a&lt;b – numeric parameters that characterize the tolerance interval and steepness of the
function. Here, in the case a&gt;0 S-shape membership function can be obtained, and in the case a&lt;0 -
Zshape function. The values of parameters a and b are selected by experts in accordance with the
preferences of a psychologist who conducts the assessment.</p>
      <p>
        Z-shape membership function is used to represent such fuzzy sets that are characterized by
uncertainty of the type: “low level”, “insignificant”, “small value”. Figure 1 shows a graph of the
membership function   (  ) for the fuzzy set “Low” and the universal set X=[
        <xref ref-type="bibr" rid="ref10">0,10</xref>
        ] for the values of
the parameters a=-2, b=4
 (  ) =
,
      </p>
      <p>S-shape membership function is used to represent such fuzzy sets which are characterized by
uncertainty of the type: “high level”, “significant value”, “large value”. Figure 2 shows a graph of the
membership function   (  ) for the fuzzy set “High” for the values of the parameters a=4, b=6</p>
      <p>Various utility functions can be used for approximation of the fuzzy term “Average” (A):
triangular fuzzy membership functions (2), trapezoidal membership functions (3) and П-shape
membership functions,
,  ≤   ≤ 
,  ≤  ≤  
 ≤  
}
where a,b, c are some numeric parameters, a and с characterize the base of the triangle, b is its
vertex and 
≤</p>
      <p>≤  .</p>
      <p>Sometimes it is more convenient to use the trapezoidal function function of the form:
(3)</p>
      <p>≤ 
,</p>
      <p>≤   ≤ 
 ≤   ≤ 
,  ≤   ≤ 

≤  
}
,
“Average”.
where a,b,c, are some numeric parameters, a and d characterize the lower base of the trapezoid, and
the parameters b and c are its vertex,</p>
      <p>≤  ≤  ≤  .</p>
      <p>Fuzzy model of PDSS for the problem of constructing level gradations
indicators which make up the integral concept).</p>
      <p>We consider known:</p>
      <p>To make decision on the gradation level of the studied indicator it is offered to build an
appropriate mathematical model based on linguistic approximation using the rules of fuzzy logic
conclusion.</p>
      <p>Let’s introduce the necessary formalizations.</p>
      <p>Let, y – output variable (level of the studied concept),  1,  2, . . ,   – input variables (partial PSS
measured in grades and affect the decision on the level of gradation;</p>
      <p>the set of inputs (partial indicators of PSS  1,  2, . . ,   , і = 1,  , which are usually
 і , which is usually equal for all inputs;
membership functions which allow to represent qualitative terms   
for inputs  і, і = 1, 
in the form of fuzzy sets. The membership functions of the form (1) - (3) are usually used taking
into account the simplicity of construction.</p>
      <p>The set of solutions (the term set of the variable y) in the subject area under consideration,
= {  1,   2, … ,</p>
      <p>}, where   is the number of linguistic variables in the scale for output y.</p>
      <p>Then the structural identification of the model is carried out by forming a fuzzy knowledge base.
The results of the so-called virtual (imaginary) experiment are entered in the database in the process
of which the expert answers the questions: what is the linguistic estimate of the initial indicator y with
a given combination of linguistic estimates of indicators  і, і = 1,  .</p>
      <p>The set of fuzzy productional rules 
 } ,  = 1,  for the given knowledge base
The application of rules of form (4) in PDSS allows a fixed set of qualitative estimates of partial

 1

 2  

 2
   

 
,  ℎ
   


"</p>
      <p>
        (4)
= {
… 
sets of terms for qualitative evaluation  і, і = 1,  from the corresponding linguistic scale
is the number of linguistic variables on the scale for input
has the form [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]:

 = "  1
      </p>
      <p>the studied concept.</p>
      <p>PSS indicators {   }, і = 1,</p>
      <p>of a particular respondent to match the decision   on the level of</p>
      <p>The development of the psychodiagnostic decision support system based on the usage of a fuzzy
model will allow a psychologist to obtain the appropriate computer tools, in particular, to solve the
problems of psychological express diagnostics.
2.3.</p>
      <p>Development of PDSS on assessing the personality’s emotional state in
a cyberbullying situation: results and discussion</p>
      <p>
        A virtual platform “Psychological Laboratory”
(https://www.cuspu.edu.ua/ua/kafedra-praktychnoipsykholohii/virtualna-psykholohichna-laboratoriia) has been created in Volodymyr Vynnychenko
Central State Pedagogical University on the basis of the departments of Practical Psychology and
Informatics and IT. One of its directions is conducting cyberbullying research among students. The
main objectives are to determine the number of people who suffered and to identify the level of their
emotional response and necessity to carry out counselling work. Methods of psychological express
diagnostics are used to conduct the research [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ].
      </p>
      <p>The purpose of psychological express diagnostics is to cover the required range of respondents
quickly and to process the results with minimum time consumption. Students surveys are conducted
using Google Forms and providing general statistics and possibility to save a database of respondents
in Google Sheets.</p>
      <p>Nevertheless, in order to obtain the necessary information about the respondent’s level of
suffering from cyberbullying, to assess the level of criticality of the victims’ emotional state, to
separate “risk groups” for further counselling, it’s not enough to use possibilities of Google Forms.</p>
      <p>Therefore, to highlight the level gradations of criticality of the individual’s emotional state in the
situation
of cyberbullying the
psychodiagnostic
decision
support system
was
developed in
collaboration with psychologists and computer science specialists to assess the emotional state of the
individual by means of python language.</p>
      <p>The development of PDSS was carried out in several stages:
1. Determination of system of indicators (input parameters of the model) to assess the
emotional state of individuals
who suffered from
cyberbullying. Questionnaire questions are
formulated for each indicator. Extreme polar terms (min–max) are set to represent the degree of
indicator’s severity.</p>
      <p>Levels for assessing their manifestation are determined in the form of a
corresponding term set. Table 1 shows the input parameters of the model</p>
      <p>Thus, to estimate the levels of indicators manifestation  1, . ,  6 the only scale of linguistic terms
is used    = { (“ ”),  (“ ”),  (“ ℎ”)} .</p>
      <p>2. Development of scales of indicators measuring and procedures for assessing their level.</p>
      <p>
        A geometric approach to obtaining qualitative fuzzy estimates from respondents on a continuous
numeric segment with their subsequent phasing into fuzzy sets proved to be expedient [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ].
Respondents were asked to give answers in a sliding grade scale from 0 to 9. The rating is ranked this
way on a numeric interval [min, max]. To approximate the indicators values  1, . ,  6 into fuzzy sets
   ,    ∈ { ,  ,  }, the membership functions of the form (1) - (3) are used. To represent polar
terms “Low” and “High” Z-shape and S-shape spline-functions were used accordingly . Trapezoidal
membership function was used to represent the term “Average”. Figure 4 shows corresponding terms.
      </p>
      <p>Parameters a, b, c, d were selected by experts in collaboration with a psychologist to clarify the
specific type of functions (1) - (3). After calculations according to the analytical expressions of the
corresponding membership functions the level of indicator manifestation  і, і = 1,6 is defined as a
term with the maximum membership function max    (  ),    ∈ { ,  ,  }.</p>
      <p>3. Construction of a knowledge matrix that connects the linguistic assessments    , the input
indicators of the psycho-social sphere of subjects, who suffered from cyberbullying, and the output
assessment of their emotional state y. The output assessment is interpreted as the level of suppression
of the individual’s emotional sphere due to cyberbullying and is represented by a term set   =
{ (“  ”),  (“ ”),  (“ ℎ”),  (”  ℎ”)}.</p>
      <p>The formation of the base of psychodiagnostic knowledge took place in the process of explaining
the interpretive schemes of the expert-psychologist by constructing production rules of the form (4).
Table 2 shows the corresponding knowledge matrix.
4. Obtaining a logical conclusion and interpretation of the results.</p>
      <p>A fuzzy logical inference is implemented, ranging from logical statements (Table 2) to fuzzy logic
equations. Such equations are derived from the knowledge base by replacing the linguistic terms to
the membership function, and the operations “and” and “or” to the operation of finding the minimum
(⋀) and the maximum (⋁). The system of fuzzy logic equations has the form:</p>
      <p>The last step is to obtain the result in the form of assigning the output indicator Y level R, for
which the membership function acquires the maximum value
 
= 
{  ( ),   ( ),   ( ),  
( )},</p>
      <p>The authors propose the following interpretation of the levels using appropriate color formatting
for clarity:
 L – low level of emotional response which does not require psychological counseling. Color
is green.
 A – average level which indicates the presence of an emotional response but does not require
special professional intervention. Color is yellow.
 H – high level which confirms the presence of a frustrating state and deep emotional feelings.
Color is orange.
 VH – critical level that demands immediate response and psychological support. Color is red.</p>
      <p>That is, the researcher-psychologist has a table with respondents’ personal data, in which
respondents with a critical suffering level are highlighted in red, with average level in yellow, with
low level in green. So PDSS provides a psychologist with respondents’ data obtained on the basis of
questionnaires and already structured by levels. Visualization of the proceeded data gives a general
statistical picture and level gradation of the presence and intensity of the problem for each individual
respondent. Level gradation gives an opportunity to quickly navigate the database choosing the target
audience for educational and psychological support.</p>
      <p>The diagnostic study of cyberbullying has been conducted with a training sample of students for
three years. The use of a fuzzy model contributed to the identification of the latent groups studied.
Participants of the first group possess aggressive characteristics and might pose a potential threat in
bully situations. Participants of the second group witnessed situations of cyberbullying but had no
experience of victim behavior. The diagrams (Figure 5) show the data obtained as a result of a
classical diagnostic research (on the left) and using the described fuzzy model (on the right).</p>
      <sec id="sec-1-1">
        <title>Classical model research</title>
      </sec>
      <sec id="sec-1-2">
        <title>Fuzzy model research</title>
        <p>Methodological aspects of using a fuzzy approach to formalize expert assessment in
psychodiagnostic procedures are analyzed. The expediency of using membership functions to present
the obtained data on the intensity of the studied indicators in psycholinguistic scales is determined.</p>
        <p>A model of psychodiagnostic decision support systems on the basis of linguistic approximation of
numerically obtained indicators and their interpretation using the compositional rules of fuzzy
inference is proposed. The model and functions of fuzzy psychodiagnostic decision systems for the
study of the emotional state of students affected by cyberbullying are described.</p>
        <p>Approbation of the developed PDSS proved the expediency of its use as an effective tool for fast
and high-quality data preparation for researchers.</p>
        <p>Prospects for further research are the development of fuzzy models of PDSS in the active
collaboration of practicing psychologists and computer technology specialists.</p>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>3. Acknowledgements</title>
      <p>The authors are grateful to Professor O.F. Voloshin (Taras Shevchenko National University of
Kyiv, Ukraine) for the objective “Implementation of fuzzy models in the process of making
psychodiagnostic decisions”.
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