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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>eGovernment Landscape</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Achim Reiz</string-name>
          <email>achim.reiz@uni-rostock.de</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Michael Fellmann</string-name>
          <email>michael.fellmann@uni-rostock.de</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Participatory Budgeting</institution>
          ,
          <addr-line>Reference Architecture, eGovernment</addr-line>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Rostock University</institution>
          ,
          <addr-line>18051 Rostock</addr-line>
          ,
          <country country="DE">Germany</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2022</year>
      </pub-date>
      <fpage>152</fpage>
      <lpage>157</lpage>
      <abstract>
        <p>Participatory Budgeting (PB) puts a part of a city's public budget directly in the responsibility of its constituents - most notably, the citizens - who can make proposals on how to spend the money and vote on the proposals they like best. This type of resource allocation can increase democratic understanding and the efficiency of public spending. However, integrating or adding such IT-supported PB applications into eGovernment systems is far from a trivial task as a PB should not be isolated from the rest of the governmental IT systems but integrated. Thus, the complex system landscapes of the municipalities have to be touched. Reference architectures can guide the creation of future-proof software. Hence this paper is meant to assist the implementation of PB into an existing eGovernment landscape by proposing a PB reference architecture. It shall support administrations who plan to implement a PB by proposing a possible system architecture and integration scenarios. As PB is part of an eGovernment system, it also presents a state-of-the-art eGovernment IT architecture on which other applications can build.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        Participatory Budgeting (PB) puts a part of the public budget directly in the hands of the constituents.
The citizens can craft proposals for spending the budget, which are later voted on by the community,
with the proposals receiving the most votes getting implemented. This democratic process of allocating
parts of the budget increases the inclusion of otherwise overlooked groups, triggers debates on how to
spend the budget, increases the public’s understanding of governmental processes, and thus strengthens
the quality of democracy. Further, PB improves state performance by increasing accountability [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ].
      </p>
      <p>
        In recent years, the idea of PB spread worldwide and increasingly took hold in administrations
worldwide. Moreover, as PB initiatives often use specialized software ([
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] provides an overview of
existing solutions), these systems often need to be integrated into the larger IT infrastructure landscape.
At best, these PB systems work seamlessly with other eGovernment (eGov) applications, sharing data
and logins. Such interoperable applications need software architecture management to abstract the
complexity to a controllable amount [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. However, creating software architectures from scratch is not
a trivial task, as many systems need to interact, and the design choices directly influence the
corresponding systems. Reference architectures can support design decisions and mitigate the
complexities. They offer blueprints that can be adapted and integrated for individual use cases and
support the creation of high-quality concrete architectures [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>While some research papers describe actual instantiations of eGov-architectures, neither a general
reference architecture for PB nor eGov systems are available. This lack leaves aspiring administrations
in need of such systems on their own. Even though their needs and challenges are often similar, every
administration needs to create its own IT architecture, which leads to unnecessary heterogeneity and</p>
      <p>2020 Copyright for this paper by its authors.
costs. Our research aims to fill this gap. This paper’s goal is to derive a technical reference architecture
for these PB applications into a broader governmental IT landscape. At first, we identified already
existing PB initiatives and gathered the state-of-the-art in eGovernment architectures based on a
systematic literature analysis. In the next step, the core features of a PB were integrated into a universal
service-oriented eGov architecture. While the current focus of the architecture is on participatory
systems, we believe that the architecture can also be used to integrate other kinds of eGov systems.</p>
    </sec>
    <sec id="sec-2">
      <title>2. LITERATURE SEARCH</title>
      <p>
        A systematic literature analysis first gathered the current state-of-the-art. The analysis is grounded in
the methodology for systematic literature reviews in information systems research proposed by Barbara
Kitchenham [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. The search focuses on the main research question: “Which architectures were
developed that are relevant for the IT support of PBs?” Papers were included as relevant if they
presented an ICT-related architecture for PB or related fields (#1) or architecture where a PB can be
integrated (#2). Thus, we initially queried for PB-specific architectures (#1.1, #1.2) and software
architectures that are similar regarding their overall expected components (#1.3). Later, we included a
more general view of eGovernment architectures (#2.1, 2.2) and integrated the PB-related aspects into
the eGovernment view. We excluded architectures that are domain-specific without relevance for PB,
literature reviews, or such that are unreadable (e.g., due to low resolution). PB is an increasingly global
phenomenon. Thus, researchers from different regions and continents published results. The search was
performed using the metasearch engine Scopus, which offers extensive coverage of peer-reviewed
research output from various sources.
      </p>
    </sec>
    <sec id="sec-3">
      <title>3. DEVELOPING THE REFERENCE ARCHITECTURE</title>
      <p>
        The identified architectures differentiate the core elements like user interfaces, application servers, or
data storage. While some research, like [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ] and [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ], do not further organize the underlying
architecture, most of the other papers ([
        <xref ref-type="bibr" rid="ref11 ref12 ref13 ref15 ref16 ref17 ref18 ref19 ref8">8,11–13,15–19</xref>
        ]) propose a layered structure. This kind of
architecture can encapsulate various levels of separated functionality, with each higher layer using the
functionality provided by the lower levels. Layered structures allow for easier standardization due to
the abstract definition of standardized interfaces and tasks [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. The layered architectural structure is
thus also inherited for the newly created reference architecture (cf. Fig. 1).
      </p>
      <p>
        The first layer (Access Layer) of the eGov reference architecture concerns access to governmental
services. It addresses the various devices that the end-users utilize. While [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ] and [
        <xref ref-type="bibr" rid="ref19">19</xref>
        ] also propose
additional channels like the telephone, digital tv, call center, and teleconferencing, our approach is
limited to serving a website through a PC, a mobile device like a smartphone or tablet, or a stationary
kiosk computer that is available, e.g., at a government site. The inclusion of additional mentioned
channels like a call center would add high cost and complexity to the eGov/PB system. The advantage
of the proposed reduction to mobile kiosks and PCs is that setting up a state-of-the-art website that is
also mobile-enabled is sufficient to roll out the application to the targeted devices.
      </p>
      <p>
        The next layer manages the access control through Authentication and Authorization. It builds upon
the single sign-on (SSO) proposed by [
        <xref ref-type="bibr" rid="ref13 ref16">13,16</xref>
        ] and shall enable the use of all governmental applications
with just one login. It, thus, is a prerequisite for the one-stop paradigm proposed by [
        <xref ref-type="bibr" rid="ref14 ref15 ref17 ref19">14,15,17,19</xref>
        ]
(having all necessary resources in one place), enabling proper rights management. There are many
forms one can implement security through authentication. Depending on the implementing
municipality’s legal, technical, and cultural background, one can use login credentials, two-factor
authentication, ID cards, and more. Also, the requirements for participation vary. While some initiatives
might only require a simple registration with a username and password, others might postulate a
residency. After successful authentication, a user is either authorized as a “Citizen” or “Employee” and
can access the parts of the applications that are not publicly available.
      </p>
      <p>
        The layer Service Bus comprises the business logic of the eGov system. As seen in the literature
analysis, most of the more recent eGov architectures ( [
        <xref ref-type="bibr" rid="ref12 ref13 ref15 ref16 ref17 ref18 ref6 ref8">6,8,12,13,15–18</xref>
        ]) build upon a Service-oriented
Architecture (SoA)2 to manage the complexity and ensure a high degree of modularity. Almost all other
proposals are not far from the SoA paradigm (cf. interchangeable Java applications [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ], portal solution
[
        <xref ref-type="bibr" rid="ref19">19</xref>
        ]). Thus, the proposed reference architecture for PB also builds upon the SoA paradigm.
      </p>
      <p>
        As a result, the PB software in our architecture is just one of many applications that utilize the same
interfaces as the other eGov applications. Our architecture depicts an archetypical PB process based on
[
        <xref ref-type="bibr" rid="ref20">20</xref>
        ]. The human pictogram marked with “C” or “P” indicates that authorization is required for the
respective functionalities. In the presented process, only registered “citizens” are allowed to cast a vote,
hand in proposals, and participate in discussions, while registration as a government employee is
necessary to validate and audit the proposals and moderate the discussions.
      </p>
      <p>
        As already stated, PB initiatives differ widely depending on the jurisdictional and cultural
backgrounds. The instantiation of the application of the PB process is, thus, always bound to local
customization. A detailed description of possible functions along the exemplary process of such a
system is given in [
        <xref ref-type="bibr" rid="ref20">20</xref>
        ].
      </p>
      <p>
        The Data Layer is the gateway for accessing the databases and storing the documents needed for the
applications to fulfill their tasks. The layer is proposed by [
        <xref ref-type="bibr" rid="ref10 ref11 ref13 ref14 ref15 ref7">7,10,11,13–15</xref>
        ]. The data can originate from
systems like an ERP, the central governmental resident register, a PB database, or other
applicationspecific databases. These databases then build upon the technologies like relational-like databases,
document-centric NoSQL databases, or even Blockchains, e.g., for ensuring secure voting. An audit
trail provides additional security by logging access to security-sensitive data [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ].
      </p>
      <p>
        The Infrastructure Layer is responsible for provisioning the computational resources and
networking infrastructure of the services. The papers upon this reference architecture is built regard this
layer as the provision of servers, networks, data centers, hardware, and more [
        <xref ref-type="bibr" rid="ref19 ref8">8,19</xref>
        ]. The full or partial
virtualization of these parts of infrastructure through the use of cloud providers can reduce IT costs
while simultaneously improving reliability. A recent literature study on the effects of cloud computing
for eGov outlined its potential [
        <xref ref-type="bibr" rid="ref21">21</xref>
        ]. Even though no paper was identified as relevant for eGov
architectures that included a cloud infrastructure, this might be due to the often older literature and the
recent emergence of cloud technologies, combined with the hesitant adaption of new technologies in
governmental branches. As cloud computing and the (at least partially) infrastructure virtualization is
expected to rise in the upcoming years [
        <xref ref-type="bibr" rid="ref22">22</xref>
        ], we included this technology in the reference architecture
as a possible deployment model.
      </p>
      <p>
        The proposed infrastructure layer is based on the NIST definition for cloud computing [
        <xref ref-type="bibr" rid="ref23">23</xref>
        ]. It
differentiates four deployment models: In a public cloud, a provider shares computational resources
with the general public, and the servers are on the premises of the cloud providers. In a private cloud,
the virtualization infrastructure is run entirely for (and also possibly by) a single organization. The
community cloud provides a shared infrastructure for exclusive use by selected users (e.g., a
governmental cloud run by the state for administrations). The hybrid cloud combines two or more
infrastructures, e.g., private and public or community and public. This combination allows the execution
of non-sensitive tasks in a public cloud while sensitive data remains within the premises.
2 In a SoA, the PB application is merely one service of many in the government. Even though it can be integrated with other
services, it has a high degree of independence within the system. (As an example, it is not necessarily bound to the same
programming language as the web portal.) It just needs the interfaces to get integrated with the already existing system
landscape.
      </p>
      <p>There are three service models regarding the cloud virtualization level: In a Software as a Service
(SaaS) model, the organization orders the whole software from a provider and pays per use (e.g., per
active user). The provider takes care of the provisioning, licensing, and updating of the services. Even
though some applications can also be installed in a private cloud and managed through a provider, these
services normally run off-premise. The provider handles everything except the installed software in a
Platform as a Service (PaaS) model. The managed services include the operating system, runtime
environments, and servers. In an Infrastructure as a Service model (IaaS), the provider handles the
servers, networks, and virtualization infrastructure. Here, the consumer controls everything from the
operating system to the application. However, eGov applications can also run On-Premise without a
cloud virtualization infrastructure. Please note that the decision for or against running the infrastructure
in the cloud is not binary. It is also possible to run just specific, new applications on this virtualization
infrastructure. Most likely, some SaaS application is already in use, like Microsoft Office 365 or Zoom.</p>
    </sec>
    <sec id="sec-4">
      <title>4. Conclusion</title>
      <p>Managing complex IT architectures is a tedious and complex task, as many systems with many
interfaces need to interact and share data. Without structuring, these systems can uncontrollably grow
out of control, making them costly and hard to maintain. Reference architectures can support the
structuring tasks by providing blueprints. This report presented a reference architecture based on
existing literature for integrating a PB application into an eGov landscape. It is targeted at
administrations who plan to implement a PB initiative. The reference architecture shall enable these
administrations to (1) assess their current eGov architecture, (2) identify the technologies needed to
create a PB, (3) identify possible integrations for a PB application into the existing landscape, and (4)
adapt the proposed reference architecture to their individual needs.</p>
      <p>Even though the systematic literature analysis of this paper ensures that the built reference architecture
is based on the already existing body of knowledge, it is not yet validated in practice. Thus, future
research directions should be concerned with validating the proposed reference architecture in real-life
examples.</p>
    </sec>
    <sec id="sec-5">
      <title>5. Acknowledgments</title>
      <p>The authors are part of the EU-funded EmPaci project (Empowering Participatory Budgeting in the
Baltic Sea Region). This project is part of the European Regional Development Fund.</p>
    </sec>
    <sec id="sec-6">
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