=Paper=
{{Paper
|id=Vol-3296/paper18
|storemode=property
|title=Technological Processes of Working with Documented Information in the Organization as an Indicator of Corporate Information Subculture
|pdfUrl=https://ceur-ws.org/Vol-3296/paper18.pdf
|volume=Vol-3296
|authors=Yury Palekha,Nataliia Zozulia,Nataliia Moskovchenko,Volodymyr Sadovenko,Nataliia Vovk,Maksim Iavich
|dblpUrl=https://dblp.org/rec/conf/scia2/PalekhaZMSVI22
}}
==Technological Processes of Working with Documented Information in the Organization as an Indicator of Corporate Information Subculture==
https://ceur-ws.org/Vol-3296/paper18.pdf
Technological Processes of Working with Documented
Information in the Organization as an Indicator of Corporate
Information Subculture
Yury Palekhaa, Nataliia Zozuliaa, Nataliia Moskovchenkoa, Volodymyr Sadovenkoa, Nataliia
Vovkb, Maksim Iavichc
a
National Transport University, Omelyanovycha-Pavlenka Srt. 1, Kyiv, 01010, Ukraine
b
Lviv Polytechnic National University, Stepana Bandery Srt. 12, Lviv, 79013, Ukraine
c
Caucasus University, Paata Saakadze Str. 1, Tbilisi, 0102, Georgia
Abstract
The study found that in the conditions of global informatization, modern information and
communication technologies including the most optimal methods of information processing,
which ensure effective corporate management, are the crucial factor of social development and
a method of increasing the effectiveness of organizations as subjects of social management.
However, the problems of their implementation through the development of a generalized
information sub-culture of an organization as an integral part of its corporate culture require
complex and integrated scientific understanding. The study considered the technological
processes of working with documented information in an organization as an indicator of
corporate information subculture, determined the concept of "informational culture of the
organization", analyzed its components, proposed mathematical and statistical instrument to
determine the tightness of the relationship between the level of corporate information culture
and the level of application of information technologies, and outlined the directions for further
researches on the aspects of corporate culture development. The scientific novelty of the work
consists in the application of scientific and methodological principles of system analytics to
determine the impact of the information technologies using indicators (according to alternative
signs) in the organization on the level of its information culture, which is a continuation of
scientific research in the field of the organizations information culture building. It has been
established that the systematic analysis of information processes based on the scientific and
methodological principle of intellectual data analysis offers a qualitatively new way to
implement the main functions and tasks of research, allows to change the influence of the
information support indicators of the organization on its information culture (including
divisions), which is an important condition for effective management by her
Keywords 1
Information culture, management entity, the result of joint activity, information and
communication technologies
1. Introduction
The ХХІ century is characterized by the continuous implementation of information and
communication technologies, rapidly developing in all spheres of business and every organization as a
subject of social management, regardless of the form of ownership of the organization. This requires
thorough information support for corporate management, use of the latest technologies for working with
SCIA-2022: 1st International Workshop on Social Communication and Information Activity in Digital Humanities, October, 20, 2022, Lviv,
Ukraine
EMAIL: Paleha_Yu@ukr.net (Yu. Paleha); nzozulya@ukr.net (N. Zozulia); 5728743@ukr.net (N. Moskovchenko);
sadovenko2203vlad@gmail.com (V. Sadovenko); nataliia.s.vovk@lpnu.ua (N. Vovk); miavich@cu.edu.ge (M. Iavich)
ORCID: 0000-0001-8060-8590 (Yu. Paleha); 0000-0002-0180-1219 (N. Zozulia); 0000-0003-1095-2593 (N. Moskovhcenko); 0000-0001-
7341-6021 (V. Sadovenko); 0000-0002-2470-7188 (N. Vovk); 0000-0002-3109-7971 (M. Iavich)
©️ 2022 Copyright for this paper by its authors.
Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).
CEUR Workshop Proceedings (CEUR-WS.org)
documented information, as well as the appropriate competencies of the employees, i.e. the existence
of developed information subculture of all personnel of the organization as part of its corporate culture.
The study highlights the issues of implementing modern information and communication
technologies of working with documented information aimed at creating a perfect information product
as a result of personnel joint activity, its general and professional competencies, as well as a system of
methods of cooperation and interaction to ensure the effective corporate management and achieve
certain goals in the development of corporate culture.
2. Analysis of literature data and problem definition
The first to appeal to the issues of information culture were the developers of information society
concepts, who considered it as a necessary mechanism for the formation of information civilization [1],
[2], [3]. Initially, the researches had methodological and metaphysical focus. Then, with the
development of computer science, studies that consider information culture as a set of knowledge and
skills of working with information by means of computer technology have emerged [4].
Sociological scientific papers analyze the issues of information culture as a socio-cultural
phenomenon of information civilization and study the features of information culture of different groups
and virtual communities. Within the information approach to information as a scientific and
philosophical category, researchers pay special attention to the concept of "social information", which
further becomes the basis for the development of the concept of "information culture". The papers
devoted to the development of a unified multi-level typology of information culture have emerged, and
the scientists tried to conduct its typological analysis.
Foreign scientists pay considerable attention to the issues of information culture. Thus, some authors
considers information culture as a strategic goal, planning of which is as important as a planning of the
transformation of physical resources. The scientist defined information culture as a culture in which the
transformation of intellectual resources is supported along with the transformation of material resources
[5]. Another authors interpret information culture as a culture that recognizes the value and usefulness
of information for operational and strategic success, where information forms the basis for decision-
making in the organization, and information technology is easily used as a tool to create effective
information systems [6]. Some researches explore how an understanding of corporate information
culture provides the knowledge needed to develop and promote robust methods of record-keeping [7],
[8].
Some pedagogical and psychological studies are devoted to the formation of individual information
culture, such as a student, teacher, or lecturer [9]. The problem of forming the information culture of
specialists and professionals, determining its con-tent and components are widely considered in the
works of both foreign and domes-tic scientists [10], [11]. In some works, given the rapid growth of
information flows, the role of managerial culture of the leader is widely considered, which consists in
the skillful differentiation of tasks and their distribution among the executors [12].
However, the accumulation of theoretical and empirical material, as well as the development of
information and communication sciences put forward the need to develop a new scientific direction of
research of information culture of the subjects of social management of organizations, institutions, or
enterprises (hereinafter organizations) as an organizational form of individual activity of social
communities, which are the main objects of cultural creativity. Individual efforts of every employee are
the conditions of their "entry" into these communities.
The point at issue is the culturological aspect of providing the organization with certain information.
It is possible to extend this concept to the definition of modern achievements of collective (team) work
with information, and hence the perfect in-formation provision of the organization, i.e. the integrated
ability of its staff and management to share their competencies in developing high-quality technological
processes of working with documented information following the requirements of current legislation,
the conditions of development of information systems, the introduction of information and
communication technologies, i.e. ensuring the highest level of information culture of the organization
and its effective management.
Now, there is every ground to talk about the development of information subculture of the
management entity (organization, enterprise, or institution) as a component of its corporate culture in
terms of documentation and information provision for its management. Such a subculture is an
information product of joint activities of people, a system of ways of their collective existence and
interaction, aimed at achieving common goals in the information environment. Knowledge of
technological processes of creating an information product, the ability to navigate in information flows,
systems and technologies that are implemented in the form of achieving the objectives set by the
management entity, make it possible to achieve a synergy effect.
The analysis of the level of information literacy, as one of the key indicators of the information
culture level, is important for the researched question study. The analysis of the information literacy
level, as one of the key indicators of the information culture level, is important for the study of the
researched question. Researchers of such information literacy (from the point of view of its necessity
for local self-government bodies and other state structures employees) claim that the staff’s information
culture will make their ability to carry out information activities, including atypical ones. Such activity
can be expected according to the concept of "good governance". According to the researchers, the
information culture of such institutions employees is characterized by optimistic perceptions of their
skills and their professional usefulness, but it remains at the possessing stage only basic information
literacy skills and using only familiar resources [15].
3. Purpose and objectives of the study
The purpose of the study is to solve the problems of technological processes of creating, processing,
transferring, and use of documented information, aspects of its storage and protection in terms of the
development of information culture.
To achieve this purpose, the following objectives were set:
to consider technological processes of working with documented information as a reflection of
the corporate information subculture, to give the definition of subculture, and to reveal the reasons
of its study;
to describe theoretical and methodological grounds for the development of corporate
information culture, to highlight its basic elements and components, and to analyze technological
processes of working with documented information;
to offer a mathematical and statistical instrument for determining the tightness of the
relationship between the level of corporate information culture and the level of application of
information technology, to outline areas for further research and prospects for further exploration in
terms of a corporate culture of the organization as a subject of the information society
4. Technological processes of working with documented information in the
organization as a reflection of corporate information culture
Documented information refers to information created by public authorities and local governments,
judicial bodies, public organizations, corporations, enterprises and institutions, regardless of the form
of their ownership, in accordance with their status and the procedure of implementation of their
functions. This is the infrastructural and professional documentation of the organization, which is a
materialized result of information activity, designed to ensure effective management of the
organization. In the current information society, which is characterized by the existence of a modern
market of information systems and technologies, documented information is a particularly valuable
commodity.
The term "technology of working with documented information" is based on the concept of
"technology", which is quite stable and appeared in business communications regarding the problems
that have arisen on the way to improve the organization of production. Thus, if the technology (from
Greek techne, "art, skill, cunning of hand"; and -logia) is a set of methods of processing, manufacturing,
changing the state, properties, shape of raw materials, materials or semi-finished products carried out
in the production process, then the technology of working with documented information can be defined
as a process that uses a set of tools and methods for collecting, processing, protecting and transmitting
information to ensure perfect performance of management entity.
Any technology involves the subject of labor (subject of technological influence, technological
object), means of labor (technological means), the bearer of technological functions (employee, team),
and the level of technological development of society. Technology is directly manifested in the structure
of the production process, technological operations, as they are always associated with scientific and
technological progress, labor organization and production experience, which largely determines the
quality and in many cases the number of products, costs, productivity, etc.
According to the information approach to cultural development, the development of communication
and information technologies, production, and use of documented information is determined by the
classification of information as one of the critical factors of social, corporate and human evolution, and
this development is conditioned by the use of efficient, technological processes, the introduction of
advanced techniques, systems of mathematical analysis and forecasting, the latest tools of electronic
and computer technology.
The technology of working with documented information in the institution can be considered as
purposefully organized sets of processes using computer technology that provide rapid creation of
documented information, including access to sources of information regardless of their location, rapid
search for relevant information, organization of information, information processing, information flow
management, protection against unauthorized access, etc., aimed at creating a quality information
product, its storage, as well as a description of these processes in the form of instructions for their
implementation, technological rules, requirements, schedules, maps, regulations and modes of their
implementation as a reflection of the competencies of all staff in the implementation of these processes,
the information culture of the organization as a component of corporate (organizational) culture.
Let’s try to define the concept of "corporate information culture" (CIC):
it is a combination of employees’ existing competencies in providing information for corporate
management, using specific technologies, techniques and methods of collecting, processing,
transmitting, storing and protecting information, as well as their abilities and skills to effectively use
the experience gained for ensuring the performance of a particular management entity from the top
link to the lower;
it is a system of knowledge and skills, norms and rules for streamlining the techno-logical
processes of management of all corporate information systems for improving the quality of corporate
management, timely provision of its management with relevant information necessary for sound
decision-making under conditions of operations improvement, application of modern means of
information engineering and introduction of the newest information systems and technologies
By identifying the concept of "corporate information culture" with the concept of "culture of
information provision for the corporate management", we need to deter-mine what exactly should be
provided. First of all, it is necessary to explain the meaning of the term "provision", which means action,
as well as the execution or storage of something and is a guarantee of the perfect implementation of a
process. When it comes to the level of perfect corporate management, given its specific quality aspect,
it is about the whole set of tools, conditions and actions for timely and impeccable provision of
information and documentation support for the implementation of all technological processes in
corporate management.
If ensuring the organized nature of the management entity is considered as an orderly interaction
and integrity of its components, then the provision should be understood as a perfect material,
organizational and legal framework and technology for information processing, appropriate
management structure, competencies and communication of employees of different levels. If the
organization does not have adequate information potential, then as a result, management becomes
worse, which indicates a low level of information culture of the management entity.
The information culture of the management entity as a scientific integrated direction is formed in
the process of interaction of personnel and joint problem-solving technologies. It includes a set of
interrelated activities, methods and tools (scientific and methodological, technical and economic, social,
organizational and legal) for the joint working with information. This can be ensured through the
implementation of the processes of adoption of documentation and information technologies, the
creation and high-quality performance of modern information systems, i.e. through the perfect
development of the corporate management instrument for efficient corporate management
5. Theoretical and methodological principles of the development of corporate
information culture, its elements and components
According to the information approach to cultural development, the development of communication
and information technologies, production and use of documented information is determined by the
classification of information as one of the critical factors of social, corporate and human evolution, and
this development is conditioned by the use of efficient, technological processes, the introduction of
advanced techniques, systems of mathematical analysis and forecasting, the latest tools of electronic
and computer technology.
Our methodology of studying the technologies of working with documented information as an
indicator of the level of corporate information culture consists in the application of “conceptual
modeling” and “concrete to abstract” methods, as well as terminological and comparative methods.
The end result of the teamwork is the creation of perfect information culture of an organization, its
corporate culture, which allows involving of all departments of the organization and individuals in the
process of achieving a common goal, mobilizing employee initiative, cultivating a commitment to the
organization, improving communication processes and correcting their behavior.
On the way to achieve the main strategic goal, the manager and employees of the organization meet
with specific tasks, such as selection and analysis of available information, definition of the ultimate
goal, evaluation and selection of alternative solutions, taking into account the transition period, plan
check and revision. At the same time, a manager must form a value-oriented unity of team members,
motivate personnel, develop a team approach to working with information, and determine the style of
mutual communication.
The formation of CIC and its sustainable development provide a new quality of management based
on knowledge, skills and experience of staff in the effective use of all elements of information potential,
the latest information and telecommunications technologies, the use of science-intensive products,
modern information systems, and appropriate information chains.
It is the state of information technology provision for corporate management as an indicator of
efficiency and quality of management is a value that reflects the appropriate level of CIC. The main
components and elements that ensure the CIC are shown in Fig.1.
Figure 1: The main components and elements that ensure the CIC
Each of CIC components shown in Figure 1 is relevant and inseparable from the others, and needs
separate consideration and detailed explanation.
Thus, the culture of information recording involves knowledge of the requirements for the
preparation of the text of the document (speech culture), knowledge of the regulatory framework for
the creation and execution of documents (compliance with current rules and instructions), knowledge
of national, international and terminological standards, skills to create documented information.
In its turn, the culture of analytical-synthetic information processing includes the ability to perform
information retrieval, the ability to create electronic databases, knowledge of information retrieval
systems, the latest methods of information retrieval, skills of structuring documented information, the
ability to abstract information and draw up secondary documentation.
The culture of documented information flow management includes the ability to manage the
technological processes of attaching information to the document in-formation system, receipt of ED
by the executor, preparation of its project, approval, legal examination, review of the document by the
manager, its signing by the manager and registration of the outcoming document, knowledge and skills
in data collection, documenting information systems modeling and modeling of their resources, the
ability to store information and find it quickly, the ability to protect information from unauthorized
access.
As an example, the technological processes of transferring documents from the Sys-tem of
Electronic Interaction of Executive Bodies (SEI EB) to the Documenting in-formation systems (DIS)
of the institution are presented in Fig. 2.
Figure 2: The main components and elements that ensure the CIC
Technological processes of working with documents in the documenting information system of the
institution are shown in Fig.3.
Figure 3: Technological processes of working with documents in DIS
Technical and technological culture includes the ability to use application software to solve
management problems based on the combination of human intellectual abilities with the functionality
of information systems, the ability to implement appropriate information technologies.
Legal and business information culture comprises the knowledge of legislation in the field of
information, legal acts of documenting and circulation of information, normative documents,
regulations and instructions, the ability to ensure legal literacy of documents. As one of the most
important components, the culture of information provision management requires the manager to have
a systematic outlook and specific professional knowledge, competencies, ability to summarize, analyze
and synthesize information, use it effectively, store it and protect it.
These components are the objects of CIC study, but it is not limited to them, as it investigates similar
processes related to the creation and circulation in the institution of special types of documented
information, implementation and use of information analysis, telecommunications, integrated,
automated systems beyond work with management documentation.
The aforementioned components of CIC contain knowledge of the main technological processes that
must be carried out in all stages, and the stages themselves are divided into smaller parts – work
operations, which are characterized by the appropriate composition of executors, techniques,
technologies and tools. Each operation contains closely related actions and techniques applied by all
employees, and their ability to use the latest information technologies and systems, the integration of
which according to the laws of synergy forms the information culture of the organization.
CIC should be considered not as a certain constant, but as an organic combination of information
cultures of its structural units, individual groups and individual professionals who are constantly
interacting, developing, and have different levels of CIC formation
6. Discussion of the results of studying the technologies of working with
documented information in the process of development of corporate
information culture
The effectiveness of the technological processes associated with documented information in terms
of forming the corporate culture largely depends on the appropriate level of the information culture of
an organization. An organization with a high level of information culture is more competitive,
democratic and stable, less centralized, more able to meet the needs of market consumers, can better
navigate the environment.
To identify the relationship between the level of information culture and technologies of working
with documented information, i.e. to determine the relationship between two qualitative (attributive)
features based on the methods of interconnectedness, let’s use the contingency coefficient and the
coefficient of association.
To calculate them, let’s construct a four-cell correlation table showing the relationship between two
phenomena, each of which is alternative, i.e. consists of two qualitative-ly different feature values, for
example, “high” and “low” (see Table 1).
Table 1
Study of the relationship between the level of CIC and the level of application of information
technologies (alternative attributes)
Information technology utilization capacity, %
Level of CIC
<50 >50 Total
High a b a+b
Low c d c+d
Total a+c b+d
The Coefficient of Association (C_a) allows to investigate the connection between alternative
attributes and is calculated using the following formula:
𝑎∗𝑑−𝑏∗𝑐 (1)
𝐶𝑎 =
𝑎∗𝑑+𝑏∗𝑐
where a, b, c, d are frequencies of the «four-cell table».
The coefficient of association is measured in the range from (-1) to (+1). The closer this indicator to
1 or (-1), the more strongly the studied attributes are interconnected.
The Contingency Coefficient (C_c) is calculated using the following formula:
𝑎∗𝑑−𝑏∗𝑐 (2)
𝐶𝑐 =
√(𝑎 + 𝑏) + (𝑎 + 𝑐) ∗ (𝑏 + 𝑑) ∗ (𝑑 + 𝑐)
Contingency coefficient is always less than 𝐶𝑎 and is measured in the range from (-1) to (1). The
connection is considered confirmed if 𝐶𝑎 >= 0,5 or 𝐶𝑐 >= 0,3.
To illustrate the work of this formula, let’s consider an example with specific data: sample number
– 100 employees, a = 20, b = 30, c = 35, d = 15.
The calculated C_c = - 0.3 indicates the presence of a significant relationship between the level of
information culture and the level of technologies utilization for processing documented information,
and this relationship is multidirectional.
In case of more than two possible values of each interrelated attribute, appropriate methods of
measuring the tightness of the connection are used. The chi-square criterion can be used as a criterion
for the relationship between qualitative indicators with a large number of gradations. If the attribute, on
the basis of which there was grouping by rows in the table, does not depend on the attribute, on the
basis of which there was grouping by columns, then in each row (column) the frequency distribution
should be proportional to their distribution in the final row (columns).
This distribution can be considered to some extent as theoretical, the frequencies of which are
calculated under the assumption of the lack of connection between the studied attributes.
According to the statistical tables, it is possible to establish either the probability of occurrence of
the calculated value according to a given number of degrees of free-dom in assuming the independence
of attributes, or the tabular value of the chi-square criterion, which corresponds to the significance level.
The indicators of the degree of tightness of the connection, i.e. the coefficients of interconnectedness,
are calculated based on the chi-square criterion, for example, Chuprov’s C_ch [13] and Pearson’s C_p
[14]. To assess the relationship in cases where each qualitative attribute consists of more than two
groups, the following Chuprov's formula is used:
𝑥2 (3)
𝐶𝑐ℎ = √
√(𝑚1 − 1) ∗ (𝑚2 − 1)
2
where 𝑥 is 𝑥𝑖 -sqare;
𝑚1 𝑚2
𝑓𝑖𝑗2 (4)
2
𝑥 = (∑ ∑ )−1
𝑓𝑖 ∗ 𝑓𝑗
1 1
where 𝑓𝑖 , 𝑓𝑗 are empirical frequencies in the i-th row of the j-th column; m is the number of groupsfor
each attribute.
Pearson's Coefficient of Correlation 𝐶𝑝 is calculated by the following formula:
(5)
𝑥2
𝐶𝑝 = √ 2
𝑥 +𝑛
where n is the number of observations.
The numerical value of Pearson's coefficient varies from 0 to 1. The closer it is to 1, the closer the
relationship between them, but even at a value of 0.3 we can talk about the relationship between
variations of the studied qualitative characteristics (see Table 2).
Table 2
Study of the relationship between the level of CIC and the level of application of information
technologies (with several groups of variations)
Level of CIC Level of application of information technologies
<30 30-50 >50 Total
High 𝑓11 𝑓12 𝑓13 𝑓10
Medium 𝑓21 𝑓22 𝑓23 𝑓20
Low 𝑓31 𝑓32 𝑓33 𝑓30
Total 𝑓01 𝑓02 𝑓03 𝑓00
When studying the formula for calculating contingency coefficient (С_с), for the analysis of
alternative attributes were selected departments of the Faculty of Transport and Information
Technology of NTU, namely: Department of Philosophy, Department of Foreign Languages,
Department of Information Analysis and Department of Information Technologies.
The practical results obtained using С_с calculation formula are given in table. (Table 3). As values
of a, b, c and d parameters, percentages of the level of CIC are taken, and the level of information
technologies – with alternative groups of variations: <50 % and> 50 % that is shown in tab. 2.
Table 3
Study of the relationship between the level of CIC and the level of application of information
technologies (with alternative groups of variations) in the departments of NTU
NTU Level of CIC (in %)
departments A B C D 𝐾𝑘
Department of Philosophy 10 15 35 40 -0.1
Department of Foreign Languages 20 15 35 30 0.0
Department of Information Analysis 80 10 5 3 0.3
Department of Information
90 3 2 2 0.4
Technologies
A graphical representation of the relationship between column ‘a’ and column (С_с illustrates the
practice of applying formulas.
Figure 4: The practice of applying formulas
The above examples show that the mathematical and statistical instrument can be used to determine
the tightness of the relationship between the level of application of information technologies and the
level of CIC.
However, in the process of CIC development, one cannot be satisfied with the study of scientific
principles of implementing information and technological processes for management support. In
particular, general theoretical problems become important, as they are the basis for solving applied
problems of information provision for management in terms of modern concepts of management,
sociology, law, informology, document science, linguistics, psychology, culturology etc.
Thus, corporate management is implemented among employees with already formed ideals,
traditions, norms, rules, including habits and methods of working with information, information
systems and technologies, all available material, energy, human, financial and information resources.
Cooperation or confrontation of employees depends on their interaction or opposition, as well as on
the degree of their alliance into one team. If the manager has the will to create a professional team of
employees, then the end result of his management will be factorial social-psychological effects, i.e.
those "cumulations" that can be defined as a product of completed management work, as a new level of
information culture of the management entity, as the degree of fusion of cultures of each employee into
a single one.
The development of CIC is important both for employees and for building a unified management
strategy by their manager. It must become the key to the effective and successful operation of the
institution as part of its corporate culture and the culture of the information society as a whole. The
higher the level of CIC as a social community and the main object of the overall cultural creativity of
the staff, the higher image and competitiveness of the organization.
The task of the head of an organization is to identify factors and conditions that contribute to both
the coincidence and differences of cultures of social groups and individuals, to select such systems of
norms and values that would most adequately express the needs of its further development. CIC must
become the key to its effective and successful performance as a subject of culture, part of the social
structure and the information society as a whole.
7. Study findings and prospects for further exploration
Summing up the results of the study, we can conclude the following:
1. The study of stages of technological process of working with information, beginning with the
culture of documenting, search, selection, estimation of relevance, assurance of the quality of
transferring documented information, as well as the abilities to apply modern technologies and
procedures of analytical and synthetic information processing, data storage and protection as
components of CIC showed that in the domestic scientific literature, these issues are not yet
sufficiently developed, which may be the subject of further research.
2. Modern scientific studies mainly consider the information culture of the individual and society.
At the same time, there are very few works dedicated to developing the information culture of
communities. In this study, an attempt to analyze the information culture of the organization as a
subject of social management was made, and the possibility and necessity to determine the essence
of this concept and to reveal the reasons for its development, consideration of its varieties were
shown.
3. The importance of considering the information culture of an organization as a product of joint
activity of its staff and the main object of creativity is dictated by the need to systematize the
accumulated knowledge in this subject with the help of information and cultural approaches, to
analyze its elements and components and to identify research areas in terms of forming information
society.
4. The high level of information culture correlates with the appropriate level of the development
of information technologies – a purposeful organized set of information processes, which provides
high- speed data processing and information retrieval, data dissemination, quick access to primary
sources regardless of their location.
5. The level of CIC and, as a result, the corporate culture of an organization, depends on how the
head of the organization combines existing competencies, information outlook, knowledge and skills
of employees, consolidates abilities and skills, ensures focused and effective teamwork, implements
the latest technologies and tools to solve practical, managerial, research and forecasting tasks.
Further studies of the information culture of management entity should include the following areas:
analysis of the development of information and communication technologies in inseparable
connection with the development of information management, improvement of technological means
of realization of documenting and information processes, introduction of the most rational methods
of work with documented in-formation in management entities;
determining the role of modern information and communication technologies in the system of
social and industrial relations that have developed in the systematic and activity-related management
process, and their correlation with the level of CIC;
study of approaches and methods of socio-economic assessment of information resources, the
safe storage of resources, the impact of economic factors on the implementation of innovative
information systems and technologies in current conditions;
formation of a theoretical framework for perfect information provision, establishment of the
unified rules and methods of information processing in the organizations irrespective of their
departmental subordination;
analysis of employees’ level of motivation in proper information provision for the management
of the organization, its sustainable development, monitoring and control over compliance with
applicable rules, norms and standards through the study of CIC components.
For the development of CIC it is also important to determine the role and place of the head of an
organization in the implementation of information management tasks, his responsibility for achieving
perfection in the technological process of document management, recruitment, appointment, training
and retraining, i.e. the level of its management culture, including personal information culture.
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