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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>Journal of
Learning Analytics 8 (2021) 1-9. doi:10.18608/jla.2021.7647.
[21] B. Tm. Wong</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <article-id pub-id-type="doi">10.3390/s20236856</article-id>
      <title-group>
        <article-title>Tackling the Challenges with Data Access in Learning Analytics Research: A Case Study of Virtual Labs</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Kamila Misiejuk</string-name>
          <email>kamila.misiejuk@uib.no</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Mohammad Khalil</string-name>
          <email>mohammad.khalil@uib.no</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Barbara Wasson</string-name>
          <email>barbara.wasson@uib.no</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Centre for the Science of Learning &amp; Technology (SLATE), University of Bergen</institution>
          ,
          <country country="NO">Norway</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2022</year>
      </pub-date>
      <volume>2</volume>
      <fpage>1</fpage>
      <lpage>9</lpage>
      <abstract>
        <p>Data plays a crucial role in learning analytics research. The analysis of student digital traces has the potential to not only provide new insights into authentic student learning but also to inform interventions and give students feedback on their performance. However, there are many challenges to implementing learning analytics, such as access to data and difficulties with aligning learning activities with appropriate data collection. This paper describes some of these obstacles encountered during a European project that focused on collaborative learning in virtual labs with help of learning analytics and presents recommendations for future learning analytics initiatives.</p>
      </abstract>
      <kwd-group>
        <kwd>1 Learning Analytics</kwd>
        <kwd>Virtual Labs</kwd>
        <kwd>Collaborative Learning</kwd>
        <kwd>Data Accessibility</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        Access to data is crucial in the field of learning analytics, which focuses on analysis, sense-making
and providing actionable insights from educational digital traces [
        <xref ref-type="bibr" rid="ref1 ref2">1, 2</xref>
        ]. These digital traces are
generated through user interactions while using online learning platforms. Collecting this data is
considered to be more cost- and time-efficient than, for example, conducting focus group interviews
or surveys [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. At the same time, digital data on commercial platforms is not collected and stored for
research purposes but to support everyday operations, which can result in messy and noisy data [
        <xref ref-type="bibr" rid="ref4 ref5">4,
5</xref>
        ] or data that is not meaningful or useful for gaining new insights about the learners [
        <xref ref-type="bibr" rid="ref6 ref7">6, 7</xref>
        ]. Prinsloo
et al. [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] raised concerns about the data ecosystem in the field of learning analytics. The authors noted
a lack of evidence of a broader understanding of data, insufficient regulations, and a shortage of
standardised data generated from various sources.
      </p>
      <p>
        The accessibility of data for research purposes varies. It can be limited by creating institutional
barriers ensuring the authorship of publications for a specific group of researchers [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. In the case of
commercial platforms, data ownership is typically transferred from users to the vendor when
registering on a commercial educational platform; however, many commercial vendors share limited
data or no data at all with researchers due to a lack of incentives [
        <xref ref-type="bibr" rid="ref4 ref5">4, 5</xref>
        ]. Furthermore, data is
increasingly considered a private asset of companies that can be turned into financial gain [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. This
leads to the monopolization of data ownership [
        <xref ref-type="bibr" rid="ref11 ref12">11, 12</xref>
        ]. The impact of limited data access on research
was reported in other disciplines. For example, Nagaraj et al. [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] showed an increase in higher quality
and quantity of scientific output after satellite images of Earth transitioned from a commercial to an
open model.
      </p>
      <p>
        The issues of limited data access for research purposes are common in the learning analytics field
but are rarely discussed in the literature. Leitner et al. [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ] described the challenges encountered
regarding exchanging data with external providers and data ownership in a European project
involving four universities. Misiejuk [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ] reported on the challenges of working with a limited dataset
provided by a commercial vendor.
      </p>
      <p>This paper reports on challenges to accessing and collecting educational data for learning analytics
in a case study of a European project focused on collaborative learning in virtual labs. In addition,
recommendations for future learning analytics initiatives for more collaborative virtual labs are
presented.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Background 2.1.</title>
    </sec>
    <sec id="sec-3">
      <title>The importance of data for learning analytics</title>
      <p>
        The underlying assumption in learning analytics is that “generating more information about how
learning processes unfold can help us better improve them” [16, p. 120]. To improve and better
understand learning processes, educational data is collected, transformed from the raw data into
indicators and analysed and, finally, interventions are developed based on the insights [
        <xref ref-type="bibr" rid="ref17">17</xref>
        ]. There are
many types of educational data that can be captured. The most common is activity data that comes
from student interactions in online environments and can include both clickstream data as well as
artifacts (e.g., student essays) that students have created. This data can be complemented by
demographic, administrative, self-reported or multimodal data (e.g., physiological data or
environment data) [18]. Learning indicators are constructed from raw data representing specific
behaviors that learners engage in during the learning process [19]. Depending on the types of data
captured and the research questions, various methods can be used to analyse the data, such as
regression analysis, social network analysis or epistemic network analysis. The value of the learning
analytics results lies in their actionability and explainability [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ]. Ideally, the interventions informed
by the results of the data analysis should happen shortly after the data analysis, improve the learners
from which the data was collected, and address a specific issue [20]. Some examples of interventions
include dashboards, recommendations, or action suggestions for instructors [21].
      </p>
      <p>
        The insights from the educational data can be useful for both learners and instructors. Learners
can better understand their learning processes and performance, reflect more, and improve their
selfregulated learning skills [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ]. Furthermore, learning analytics was found helpful in terms of
enhancing learner engagement and adaptivity, as well as improving their learning outcomes [22].
Instructors can benefit from learning analytics insights by receiving information about learner
behaviour during learning activities, which can help with planning and orchestration [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ]. Learning
analytics can identify learners that require more support (i.e., struggling learners). Finally, the data
can help monitor learner activities in online environments, such as virtual labs, as an instructor
naturally would do in a face-to-face class [22].
2.2.
      </p>
    </sec>
    <sec id="sec-4">
      <title>Previous research on virtual labs and learning analytics</title>
      <p>The pandemic of the Covid-19 has considerably changed teaching and learning in higher
education, and laboratories are not an exception. Despite the restrictions of physical contact
becoming easier following 2022, post-pandemic practices in education and laboratories have
undergone significant changes compared to pre-pandemic times. For virtual laboratories, the
exploration has marked a surge in terms of usage, adoption, and research [23]. Although physical
interaction with equipment is crucial to get a better sense of experiments, virtual labs may grant
students an acceptable level of practical skills they need [24]. For example, students can get a good
overall understanding of the practical guidelines, safety procedures, and equipment operation.</p>
      <p>From a data ecosystem perspective, virtual labs have generated novel categories of data, creating
possibilities to enable learning analytics for further supporting students and optimising the
environment of running online labs. Learning analytics is an inter/multi-disciplinary field that has
been inspired and guided by diverse disciplines including but not limited to computer science,
psychology, and education sciences. The field sustains its definition in 2011 to be the measurement,
collection, analysis and reporting of data about learners and their contexts, for purposes of
understanding and optimising learning and the environments in which it occurs [25].</p>
      <p>In exploring the potential and challenges of learning analytics in virtual labs, a recent study by
Elmoazen et al. [23] provided an overview of this intersection via a systematic literature review.
Elmoazen et al. [23] stated that despite the emergence of learning analytics over a decade ago, the
number of articles specifically devoted to virtual laboratories remains few. The authors found out that
the 21 studies included in their analysis generally remained in a descriptive research stage rather than
explanatory and conclusive. For example, learning analytics was utilised to study the perceptions via
self-reported feedback [26]. Learning analytics was also used to explain behaviour patterns [27] and
assess inquiry-based educational designs by teachers [28]. Elmoazen et al. [23] discussed that while
learning analytics should provide actionable insights to relevant stakeholders (i.e., dashboards,
collaborative prompts, recommendations etc.), the current state of the field together with virtual labs
is still in its early stages. That is, for instance, little is known about dashboards introduced to both
students and teachers in virtual labs, collaboration incentives, and insights to lab scientists/facilitators
who moderate the virtual experiments.</p>
      <p>Despite the fact that collaboration is a key component of virtual laboratories, teamwork incentives
are found to be lacking when it comes to learning analytics and virtual labs, hindering further
research and development in this area [29, 23].</p>
    </sec>
    <sec id="sec-5">
      <title>3. Case study: Learning analytics in the ENVISION_2027 project</title>
      <p>The main goal of the European Network for Virtual lab &amp; Interactive SImulated ONline learning
2027 (ENVISION_2027) project is to enhance conventional classroom teaching with virtual
laboratories and other digital tools in Bioscience studies. Specifically, the project aims at supporting
student engagement and collaboration. In the project, virtual labs were integrated using software
from a commercial vendor into multiple biology courses at four partner universities in four countries
over three years. The courses were evaluated after each semester and improved for the new iteration.
Overall, students reported a positive impact of virtual labs on their learning.</p>
      <p>There were some specific goals connected to learning analytics and virtual labs in the project.
First, the project aimed to explore ways to implement learning analytics in virtual labs, also real-time
learning analytics. Second, learning analytics should have been integrated into the courses to support
both student learning and collaborative learning. In addition, learning analytics insights should have
informed future course development and teaching.</p>
      <p>The commercial virtual lab software, Labster2, selected for this project features a catalogue of over
300 simulations in multiple disciplines and allows embedding quizzes. The instructors are supported
with a teacher dashboard and supplemental resources. Previous studies reported that Labster had a
positive effect on student motivation, confidence and learning [30, 31].</p>
      <p>It was only possible to obtain data about student attempts at solving a simulation with a timestamp
and if they were successful. Student activity data, such as click data, were not shared with the project
partners. This made the analysis of data using learning analytics techniques challenging, as it was not
fine-grained enough to enhance the virtual lab learning environment. In addition, this data was not
detailed enough to inform future course design or teaching. Hence, the evaluation of courses was
conducted through student and instructor surveys.</p>
      <p>As it was not possible to analyse the data from the virtual lab activities, the focus shifted to the
other project goals, i.e. collaborative learning. Typically, virtual lab learning activities in the project
were not designed as collaborative tasks. Students were required to solve the simulations as
homework individually. In addition, Labster does not support collaboration tasks without the use of
third party software [32].</p>
      <p>To collect student collaboration data, an open-source instant messaging tool, Discord, was chosen.
A recent literature review by Craig and Kay [33] on Discord use in Higher Education reported that it
is easy to use and access, as well as increases social presence which can lead to increased student
learning outcomes. At the same time, using Discord was found to lead to higher distraction levels.
Another study found that students using Discord interacted more, and their discussion was less
centralized compared to students using a discussion forum in a learning management system [34].
2 https://www.labster.com/ (last accessed March 2023)</p>
      <p>Integrating Discord with Labster was a challenging task. Communicating while working on a
simulation would require students to have both tools open on their devices, providing an
inconvenient lab/course structure. Alternatively, they would have to switch between tools leading to
distraction. In addition, since the virtual lab simulations were designed to be individual tasks, there
was little incentive for students to collaborate while solving them other than help-seeking when they
got stuck. As virtual lab activities were assigned as homeworks, students would need to coordinate
to meet in Discord at the same time to collaborate. A more natural setting would be for students to
collaborate on solving the virtual lab task in a face-to-face setting since most classes take place on
campus. However, then there would be no need to use an online messaging tool. This would also
require additional data collection through video and audio of student collaboration sessions and
would be difficult to scale. Finally, Discord allows for both chat and audio/video conferencing. Text
data from a chat is less challenging to analyse, but using video or audio for communication would be
more convenient for students while solving a task with another digital tool. Although Discord enables
downloading of video and audio using additional software, this would require students to participate
in the recording and sharing of their sessions with the researchers. As a result of these constraints,
the text data collected from Discord was limited, and student collaboration was assessed through
surveys.</p>
    </sec>
    <sec id="sec-6">
      <title>4. Discussions and future directions</title>
      <p>
        Digital traces can help discovering more authentic insights into student behaviour in comparison
to, for example, surveys that rely on student self-assessment and self-reporting [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. However, without
access to meaningful data, enabling learning analytics is challenging, and thus, new insights cannot
be obtained. The issues of data for learning analytics are typically discussed in terms of trust, privacy,
and consent [35, 36], equity, diversity, transparency, and inclusion [37, 38, 39], and technical
challenges, such as interoperability and integration of multiple data sources [40, 341]. Learning
analytics goals cannot be achieved without good quality data of appropriate granularity. One of the
main critiques of the field is the focus on “collect[ing] and measur[ing] what is readily available, can
be measured and analysed most easily” [42, p. 5]. This case study shows that sometimes this is the
only way to conduct learning analytics since researchers have little influence on data quality and
granularity from commercial vendors [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ] or a long negotiation process with a vendor can lead to a
need for solutions to collect the data that may not be grounded in learning theory or be impractical
to implement. In this case study, conducting a survey had fewer barriers than conducting learning
analytics.
      </p>
      <p>The specific goals for learning analytics implementation in this project faced challenges. The lack
of data access limited the analysis options substantially, as student behaviour in the virtual labs could
not be analysed. In addition, integration of learning analytics into the courses was not possible since
the alternative data collection avenues, such as video and audio, were not scalable. Finally,
collaborative learning requires more than “simply placing learners in a group and assigning them a
task” [43, p. 1]. The virtual labs in this project were designed to be individual tasks, which resulted in
many obstacles in redesigning them to be collaborative learning activities.</p>
      <p>This paper describes difficulties and challenges that may be important to consider in other learning
analytics initiatives. Although we cannot report on the successful implementation of learning
analytics, here are some recommendations based on the experiences from the case study:
1. To map the data available and its granularity with the commercial vendor before deciding on
a tool or, if possible, to ask other researchers who worked with a specific vendor about the type
and format of data shared.
2. To consider alternative activity data sources if the data from a specific tool is not sufficient,
such as multimodal data of students interacting with a tool.
3. To supplement the activity data collection with surveys and other conventional data sources.
4. To align the tools used with the main pedagogical goals, such as supporting collaborative
learning, to ensure that alternative data collection scenarios are possible.</p>
    </sec>
    <sec id="sec-7">
      <title>5. Acknowledgements</title>
      <p>This study is co-funded by the Erasmus+ program of the European Union within the project
ENVISION_2027, grant number (2020-1-FI01-KA226-HE- 092653).
6. References
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