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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>Y. Gao, M. Janssen, The open data canvas - analyzing value creation from open data,
Digital Government: Research and Practice</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <article-id pub-id-type="doi">10.1080/09540962</article-id>
      <title-group>
        <article-title>proposal of an Empirical Co-created Canvas for Opening up Data of Public Interest</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Dimitris Gouscos</string-name>
          <email>gouscos@media.uoa.gr</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Alexandros Melidis</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Efthimios</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Tambouris</string-name>
          <email>tambouris@uom.edu.gr</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>National and Kapodistrian University of Athens</institution>
          ,
          <addr-line>Panepistimiou 3, 106 79 Athens</addr-line>
          ,
          <country country="GR">Greece</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>University of Macedonia</institution>
          ,
          <addr-line>Egnatia 156, 546 36 Thessaloniki</addr-line>
          ,
          <country country="GR">Greece</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2022</year>
      </pub-date>
      <volume>3</volume>
      <issue>2021</issue>
      <fpage>1</fpage>
      <lpage>15</lpage>
      <abstract>
        <p>This paper presents the rationale, making efort and research agenda for co-creating an empirical fit-forpurpose canvas model that can guide non-expert quadraple-helix stakeholders within a Civil Society Organization (CSO) working group for Open Government and Open Data to better structure their proposals for opening up data of public interest. The authors provide the real-world case framing this work, findings from a review of relevant approaches, an imperfect seed version of the canvas model built, design choices behind ist making, a research agenda for co-creation and co-assessment with end-users, a value proposition, and limitations of this efort.</p>
      </abstract>
      <kwd-group>
        <kwd>open data</kwd>
        <kwd>open government</kwd>
        <kwd>canvas models</kwd>
        <kwd>co-creation</kwd>
        <kwd>stakeholder engagement</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>Nowadays, opening up of public-interest data is becoming an established good governance
practice for institutions worldwide, and an indispensable component of global policy agendas
such as the UN SDGs. The multitude of open data eforts that are currently underway on these
grounds gives rise to the need for guidelines that can help these eforts properly consider all
present aspects and future impacts of opening up public-interest data, as well as document
their plans and projects with specificity and conciseness. This need also applies to civil society
initiatives for opening data. One such initiative is the Greek Open Technologies Alliance
Working Group for Open Government and Open Data, which is asking its subgroups and
members to co-create documented proposals for opening up data of public interest. The
research community has acknowledged this need and come up with proposals for open data
canvas models, which are well positioned to serve as the guidelines sought. Still, the diversity
of field contexts does not always allow existing models to cover all needs, especially felt needs
to make a model more fit-for-purpose by actively participating in its own making.</p>
      <p>The objective of this paper it to report work resulting from such a need that has been
encountered in practice and from the understanding that the best way to meet this need
would be to embark on a twofold making and research efort for building a seed solution to be
further developed through co-creation. The more specific needs that led in this direction come
from the following inputs : 1) An understanding of the encountered need for an opening up
public-interest data guideline. In the context of coordinating a CSO-hosted working group for
open government and open data, comprising non-expert members, and from reviewing these
members’ proposals for opening up data of public interest, we have understood that group
members best need some guideline to follow for structuring their proposals with more coherence
and completeness. 2) The canvas modeling paradigm. Reflecting on possible formats for such a
guideline, we have turned for a number of reasons to the canvas modeling paradigm, showcased
by the business canvas model. 3) Oferings and limitations of available open data-related canvas
models. Reflecting on whether available open data-related canvas models are fit for our purpose,
we engaged in a literature review of such models for aspects covered and potential fit to our
own needs and context. This review has identified some gaps that led to the decision to embark
on an efort to develop a new canvas model. 4) Pragmatic open science and co-creation practices.
Reflecting on how to best foster end-user engagement in and acceptance of the new model
sought, we turned to pragmatic open science and co-creation practices and reviewed their
potential to improve end-user engagement in the making process and end-user acceptance of
the made artifact. This review has led to their adoption, and to the final decision to embark on
a making and research plan for building an intentionally imperfect seed version of the sought
model, to be further co-created with end-users. 5) Desirable aspects of open public interest data.
Reflecting on how to best make this seed model version inclusive of aspects desirable for open
data that serve the public interest, a need which stems from the context of our work overall, we
reviewed selected relevant literature and identified some aspects and principles that the seed
model sought needs to integrate.</p>
      <p>In this respect, the rest of paper is structured as follows: section 2 frames the efort reported
by presenting the case and needs encountered in practice; section 3 presents the review of
current approaches performed for choosing for choosing the canvas model family, and then
visiting currently available open data-related canvas models for identifying common aspects
and any gaps, reviewing pragmatic open science and co-creation practices for their end-user
engagement and acceptance potential, and reviewing aspects and principles that open data of
public interest should meet; then sections4 and 5 present the model built in a first imperfect
seed version to spark co-creation/co-assessment, and the methods followed and design choices
made in this efort; and section 6 introduces the future work agenda that opens up in the quest
of co-creation and co-assessment with stakeholders, value claims and limitations of thework
reported.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Framing of the research case</title>
      <p>
        Open Technologies Alliance (GFOSS, https://gfoss.eu/) is a Greece-based CSO promoting
openness in all technology domains. In 2021Q2 GFOSS launched a Working Group for Open
Government and Open Data (O2gd WG) to be co-coordinated by the first and third authors for the
Sep 2021 – Aug 2023 period. The second author, currently GFOSS General Director, regularly
contributes in policy decisions for this working group, whereas one more GFOSS Board
Member undertakes a supervisory role. O2gd working group bylaws and planning (published at
https://opengov.ellak.gr/2021/09/20/opengov/) aim at fostering inclusive [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] and multilateral
[
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] public influence, alongside social innovation [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ] by populating the working group with
quadraple-helix [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ] stakeholders, coming from the academic, public, private, civil society and
journalism sectors. Through an ongoing open call, the O2gd WG has currently integrated some
50 stakeholders, stafing 4 transversal and 8 topical working subgroups. Topical subgroups refer
to the domains of climate change; water resources; energy transition; public health;
publicinterest budgets; local administration; reception of refugees; and public-interest services and
public administration, and their agreed mission is to propose to open up some public-interest
data and/or government processes that are not currently available in their reference domains
in open format or at all, and subject their proposals to public influence at IAP2/Consult [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]
or higher level. This mandate, therefore, also covers proposals for establishing new open
datasets/dataspaces and new open government processes.
      </p>
      <p>
        The works of each O2gd subgroup constitute a thick participation efort in the sense articulated
by Nabatchi and Leighninger [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ], i.e. an efort asking much from a few people. At the same time,
the O2gd WG as a whole has a relation to O2gd subgroups which constitutes a public influence
relation in its own right, and so much so at the IAP2/Empower [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ] level: O2gd WG’s ultimate
goal is to ideally place final decision making in the hands of O2gd subgroups, which embody
the public, and deliver them the promise that it will adopt and promote (as it does not have itself
an implementation mission) what they decide. For this ideal situation to be achieved, a number
of conditions are required which encompass, among other, attitude shifts and methodological
guidance.With regards to attitude shifts, the O2gd quadruple-helix WG has managed to avoid
resistances to efective multistakeholder collaboration due to low cross-sectoral trust, as well
as barriers to creativity due to discontent and pessimism. However, once creativity within
subgroups is sparked, the need has been observed to work together subgroup members for
moving from more closed making attitudes (working on things alone, releasing them only
upon perfection, keeping them ours) to more open making or co-making attitudes (working on
things together, releasing them with accepted imperfections, making them common property).
Gaining understanding of this needed attitude shift has helped the authors to adopt themselves
a more open making mindset in the development of the open data canvas model proposed
in this paper. With regards to methodological guidance, on the other side, the thinking and
proposals for opening up data of public interest have been observed to show imbalances like a
bias of inspiration towards data supply (what data we know to be available already) rather than
data demand (what data we would like to see available), forward-running emphasis to ’how’
technical aspects (data formats, digital delivery) before fully working out ’why’ aspects (value,
public interest), or absence of focus on the dynamics of data opening, such as actors afected,
positive/negative impacts, new possible synergies, or concepts of success.
      </p>
      <p>These observations have led to infer that a sort of guideline is best needed in order to help
subgroup members arrive at more coherent and complete proposals for opening up data of
public interest, built through a more open making mindset. Still, in the O2gd WG context,
which is critically impacted by stakeholder motivation and collaboration dynamics, the form
and contents of this guideline, as well as the process itself to follow for arriving at it, need to be
chosen with the overarching goal of maximizing members’ engagement and acceptance.</p>
    </sec>
    <sec id="sec-3">
      <title>3. Literature review findings</title>
      <p>
        Trying to see how current approaches can provide findings and/or gaps that can help to arrive at
a a guideline for opening up public-interest data needed in our case, we have explored a number
of such approaches from the literature, on a) canvas models in general, b) open-data related
canvas models, c) pragmatic open science and co-creation practices, and d) aspects to consider
for public-interest data. For this exercise we have used a non-systematic review lens, trying
to identify for each topic some sources to further study that best combined up-to-datedness
and citation impact. We have also tried to take stock of published literature reviews, where
available. Out of the diferent modeling choices that can be imagined to specify how a proposal
for opening up public-interest data might look like, we have intuitively set out to explore canvas
models. From approaching Osterwalder &amp; Pigneur’s work on Business Model Canvas [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ], also
part of NESTA’s toolkits [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ], and Maurya’s workon Lean Canvas [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ], we find canvas models to
ift our purpose well since: 1) they are brief in template and textual size and focused on thinking
only about essentials; 2) they abstain from technical terminology, which renders them accessible
to lay audience, although perceived linguistic ambiguities and misconceptions may always need
to be resolved; 3) they accommodate the ‘what’ as well as ‘how’ aspects of a vision, plan or
proposal; 4) they strike a good balance between structure and freedom, by non-hierarchical
bird’s eye view presentation, leaving interdependencies emerge organically from reflection,
and by open-ended questions, leaving room to creativity; and 5) importantly, they are modular,
allowing to separate concerns and manage work accordingly.
      </p>
      <p>From reviewing canvas models in general we are able to obtain some interesting common
characteristics. More specifically, a canvas model needs to adopt simple language, be rich
of concepts, and enable visual representation. On the other hand, canvas models are often
designed for the business sector, can be vague, and are not developed using co-creation processes.
Actually, vagueness is an interesting characteristic when considering co-creation. Indeed, a
controlled degree of vagueness on the seed artifact from which the co-creation process could
provide a suficiently low threshold and a suficiently challenging motivation for end-users to
intervene with questions and answers for clarifying things, and in this way for co-creation to
begin.</p>
      <p>From reviewing open data canvas models [10, 11, 12, 13] we conclude that they are mainly
inspired by the business canvas model in terms of logic and structure as well as understanding
value creation by open data.</p>
      <p>The idea for creating canvases especially for open data value creation can serve diferent
purposes and stem from diferent angles. For instance, Gao &amp; Janssen [ 10] combined an analysis
of the business model canvas with a literature review on open data specifics in order to introduce
an adapted open data canvas aiming to take into account elements conducive to value creation
out of data such as data providers, infomediary, value proposition, activities, resources, channels,
cost, partners, users. This canvas pays attention to the role of diferent stakeholders and the
activities with which they earn benefits and ultimately value from open data.</p>
      <p>In another vein, the Open Data Institute is heavily focusing on ethical matters in relation to
data use. Thus, the ODI Data Ethics Canvas, ODI [14], consists of a framework aiming to assist
any kind of data project to apply practical guidelines to tackle ethical concerns with regards
to spotting possible negative impact as a result of an open data project at play. Furthermore,
based on the Business Model Canvas, the ODI has produced open standards for data canvas
[15] in an efort to promote a shared understanding of what people and organizations need
when developing an open standard for data publishing, access and use.</p>
      <p>From reviewing some pragmatic open science [16] and co-creation practices [17, 18, 19, 20] in
a number of application domains, two important findings are drawn. Firstly, these approaches
include the option to start collaboration with stakeholders in a more or less tabula rasa style,
either from a non-artifact, i.e. from a broad partial description of what is sought, or from an
imperfect artifact, i.e. from a preliminary and suficiently open-ended version of what is sought.
Secondly, these approaches argue for achieving stakeholder process engagement and results
acceptance at levels at least equivalent to, if not superior than, those achieved by more closed
making approaches.</p>
      <p>Lastly, from reviewing work on public interest data, the following desirable aspects to be met
when making these data open are drawn: 1) accessibility, broadness, curation and documentation,
as defined by Mc Grath-Lone et al [ 21]; 2) avoidance of privacy risks, as discussed by Blankertz
[22] and included in the accessibility aspects of Mc Grath-Lone et al [21]; and 3) findability,
accessibility, interoperability and reusability attributes, as defined in the FAIR principles [ 23],
and also overlapping with the aspects recognised by Mc Grath-Lone et al [21].</p>
    </sec>
    <sec id="sec-4">
      <title>4. The seed model built</title>
      <p>The seed version which has been built for the canvas model for opening up public-interest
data is structured along 6 sections comprising 24 open-ended questions in total. A bare-bones
textual representation of this model is presented in Table 1.</p>
      <p>This model is influenced by the business canvas model as well as open data canvas models
presented above. For instance, the main elements of open data canvases in Gao &amp; Janssen [10]
literature review such as stakeholders and benefits &amp; values are also present in the proposed
canvas in the ecosystem tracing and value expectancy perspectives. Also, some specific contents
under the main elements of barriers or resources and key activities such as, for instance, ICT
infrastructure, data discovery and collection, data integration and cleaning, data processing
and analysis, application design development and deployment, visualization or application
could be traced as responses to ECCOdata canvas model questions about data to open and
implementation.</p>
    </sec>
    <sec id="sec-5">
      <title>5. Methods of work</title>
      <p>To build this seed version of the model we have tried to take stock of the review findings in four
distinct ways: 1) keep this model compliant to the canvas logic; 2) focus on fit to the process of
opening up public-interest data, rather than to other facets already covered by models from
the literature; 3) take stock of the main findings from pragmatic open science and co-creation
practice review; and 4) accommodate desirable public-interest data attributes. On these grounds,
we have made a number of design choices for imperfection, presented in Table 2.</p>
      <p>In the seed model built we have tried to keep these imperfection choices controlled, to ensure
a basic level of quality. Understandably they leave the model open to criticism, but this, from
which data are to open?
who are the people who create these data?
where do these data now exist?
what is it that these data currently lack in terms of openness?
if these data open, will they help growth by facilitating entrepreneurship? how?
will they help society by making everyday life easier? how?
will they help informing the public by facilitating journalists work? how?
will they help education by facilitating scientific research? how?
will they help public policy making in some area? how?
will they help transparency, accountability, public participation? how?
what do these data refer to? who makes this? who needs this?
if these data open, are there people who may lose? who are they,
and how may they lose?
do the people concerned by these data work together? do they feel rivals?
how so?
could gain-side and lose-side people work together so that nobody loses? how?
could gain-side and lose-side people work together to create new gains? how?
from people concerned by the data to open, who has had an influence on this
proposal?
at what stage was their influence expressed? how was it incorporated?
when rhese data open, how will they look like?
on what platform(s) will they be available?
what functions will be ofered for handling them?
what would this data opening efort ultimately need to achieve to be considered
a success?
who could ascertain that the data opening efort has ultimately achieved its goal?
can we use any existing criteria to ascertain success? which ones?
do we need to devise any new criteria to ascertain success? which ones?
an open making perspective, is an advantage: they keep the model lean, and ofer the grounds
for this criticism to be made by the stakeholders themselves, thus engaging the latter in the
co-creation and co-assessment sought.</p>
      <p>Alongside these design choices, we have set a number of syntactic rules for formulating the
model’s textual elements, drawn from the choices observed in canvas models from the literature,
as follows:1) avoid adjectives, as they tend to denote a possibly unclear division of the meaning
space conveyed by the noun they refer to; 2) prefer verbs, nouns and verbal nouns, as they tend
to convey a more integral meaning space; 3) avoid technical terms that may not be known to
all; 4) use everyday language and the simplest words possible; 5) use plain syntax, with simple
bias towards aspects frequently present in (e.g. implementation) or missing from
the research case (e.g. concept of success) discussions with O2gd topical subgroups are included
for instance, financial or organizational aspects
incompleteness of planning data opening projects and delivery services</p>
      <p>are not included in the seed version
abstraction amroerseusbpsetictiufitcedasbpyecmtso(ree.gg.epnreirviacccyoncocnepcetsrn(ps,oFtAenIRtiarleqlousisreesm,denattas)locus and form)
vagueness terms used like “help”, or “concerned” may mean diferent things
the seed version hints at, but does not provide a visual representation,
non-visualization in order toavoid premature design decisions and</p>
      <p>make this important task grounds for co-creation
subject-verb-object constructs; 6) formulate questions in 5W1H terms, to give to worked-out
canvases story completeness; and 7) apply a “one question one aspect” principle.</p>
      <p>For the overall model-building efort, we have followed the steps mentioned in section 2
above. Within the seed model-building step, we have employed IAP2’s participation spectrum
as an internal collaboration paradigm: we have mutually exchanged roles to inform each other
about the need and alternative solutions, consulted each other for feedback from the literature
and provided feedback to each other’s concerns and aspirations, involved each other in the
design choices made, collaborated in order to apply them, and finally empowered each other to
propose specific sections or questions of the seed model.</p>
    </sec>
    <sec id="sec-6">
      <title>6. Conclusions and future work</title>
      <p>Future work for this model building efort comprises a number of strands, which call for open
making and for research work in parallel:
1. formulate a model co-growth process for successive rounds of model use for
canvasbuilding, co-assessment of the current model version and co-creation of a next improved
version, together with internal and external stakeholders of our research case, from the
O2gd group members and beyond;
2. explore how the imperfect design choices for the model’s seed version can be resolved
for less bias, more completeness, less abstraction, less vagueness, visualization in next
model versions, through this co-growth process;
3. explore how two important canvas-logic dimensions, namely domain agnosticity
(avoidance of binding to any specific application domain of public-interest data) and closed
openness (avoidance of ”anything else to note”-style questions) can best be maintained
or raised in future versions (leading to domain-specific models, or inclusion of free
questions);
4. assess how the model can best evolve to meet goals such as • use process versatility
(ability to build canvases through any more waterfall or more agile process); • tolerance to
stakeholder contribution irregularities (lazy, crazy, lossy, bossy and messy contributions
to canvas-building); • simplification, demystification and trivialization of the data opening
efort; • progress quantification and manageability of this efort; • support for visionary
thinking and two-sided dynamics (gains, losses, capabilities, impacts from data opening);
5. evaluate, in the seed version and future improvements, the model’s stakeholder-side
quality, encompassing conceptual quality, efectiveness, short learning curve, time eficiency,
acceptance, and contribution to a positive participation experience.</p>
      <p>To conclude, we believe that the work reported in this paper delivers a three-fold value
proposition. Tool-wise, this work delivers an open data canvas model which is complementary
and symbiotic to existing ones, explicitly focusing on the thinking required for opening up
data of public interest. Research-wise, this work proposes the idea of bringing open science
practices into the building of methods for open data, and lays the grounds for such a making
and research efort. Finally, public practice-wise, this work delivers results that can help experts
to interact with the non-expert public, and the non-expert public to actively participate, in the
advancement of issues of public interest.</p>
      <p>At the same time, the major limitations of the early work reported in this paper stem from its
initial empirical departure point, and from the fact that it is only on the outset as a research
efort, with results not having yet been validated.</p>
    </sec>
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