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    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Legal Expertise Meets Artificial Intelligence: A Critical Analysis of Large Language Models as Intelligent Assistance Technology</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Frank Schilder</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Thomson Reuters, TR Labs</institution>
          ,
          <addr-line>610 Opperman Drive, St. Paul, MN, 55123</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>This talk investigates an intelligent assistance (IA) approach to utilizing Large Language Models (LLMs) in the legal domain by addressing the risks associated with unchecked artificial intelligence (AI) applications. We emphasize the importance of understanding the distinctions between AI and IA, with the latter involving human-in-the-loop decision-making processes, which can help mitigate risks and ensure responsible use of this rapidly developing technology. Using ChatGPT and GPT-4 as a prime example, we demonstrate its dual role as both an AI and IA application, showcasing its versatility in a variety of legal tasks. We look at recently reported explorations in particular in using very LLMs in addressing tasks such as multiple-choice question answering, legal reasoning, case outcome prediction, and summarization. We argue that to fully achieve "augmented intelligence," a reasoning and knowledge base component is required, allowing IA systems to efectively support human users in decision-making processes.</p>
      </abstract>
      <kwd-group>
        <kwd>eol&gt;artificial intelligence</kwd>
        <kwd>augmented intelligence</kwd>
        <kwd>intelligent assistance</kwd>
        <kwd>large language models</kwd>
        <kwd>chatGPT</kwd>
        <kwd>GPT-4</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>this demonstration, we seek to show how these
models have been efectively deployed for a variety of tasks
This extended abstract presents a comprehensive critique within the legal domain, including multiple-choice
quesand analysis of the application of Large Language Models tion answering, legal reasoning, case outcome prediction,
(LLMs), with a focus on GPT-4 and ChatGPT, within the and summarization.
legal sector. The talk unpacks the concept of Intelligent Nevertheless, the crux of this presentation argues that
Assistance (IA), diferentiating it from artificial intelli- the full realization of “augmented intelligence”
necessigence (AI), and underscores its value within the context tates not just the computational prowess of LLMs, but
of human-in-the-loop decision-making, particularly in also a reasoning and knowledge base component. We
the legal domain. By doing so, we delve into the signif- posit that IA systems should be designed to augment
icant benefits and potential pitfalls associated with the rather than replace human users in decision-making
prounchecked use of these technological innovations in the cesses. This means that while LLMs can process and
legal sector. generate human-like text based on vast amounts of data,</p>
      <p>The presentation initially emphasizes the critical dis- they should also be built to collaborate with human users,
tinctions between AI and IA. While both possess their enhance their decision-making capacities, and make their
strengths and unique features, IA is proposed as a more work more eficient and efective.
ethically responsible and practical solution in the legal Via this talk, we aim to stimulate further discourse on
sector due to its requirement for human involvement in the responsible and beneficial integration of LLMs in the
the decision-making process. The key argument lies in legal sector, reinforcing the need for more sophisticated
the fact that IA, in contrast to pure AI, has a better po- IA systems that can efectively balance the benefits of
tential to mitigate the risks associated with unsupervised advanced AI technology with the invaluable expertise of
technological applications, enhancing overall responsible legal professionals.
use.</p>
      <p>The talk uses the OpenAI-developed language models,
ChatGPT and GPT-4, to highlight the dual capabilities of 2. AI vs. IA
these models as both AI and IA applications. Through</p>
      <sec id="sec-1-1">
        <title>AI and IA can be distinguished along the following dimen</title>
        <p>In: Proceedings of the Third International Workshop on Artificial Intel- sions how the system would interact or be autonomous
ligence and Intelligent Assistance for Legal Professionals in the Digital from human activity:
Workplace (LegalAIIA 2023), held in conjunction with ICAIL 2023,
June 19, 2023, Braga, Portugal.
$ frank.schilder@thomsonreuters.com (F. Schilder)</p>
        <p>© 2023 Copyright for this paper by its authors. Use permitted under Creative Commons License
CPWrEooUrckReshdoinpgs IhStpN:/c1e6u1r3-w-0s.o7r3g ACttEribUutRion W4.0oInrtekrnsahtioonpal (PCCroBYce4.0e).dings (CEUR-WS.org)</p>
        <sec id="sec-1-1-1">
          <title>2.1. Decision Making</title>
        </sec>
      </sec>
      <sec id="sec-1-2">
        <title>AI Artificial Intelligence makes decisions autonomously</title>
        <p>
          based on algorithms and data it has been trained
on. An example of this would be AlphaGo, an AI
developed by Google DeepMind, that defeated the
South Korean professional Go player Lee Sedol,
one of the best players at Go. It did this without
any human input during the game, just based on
its previous training data [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ].
        </p>
        <sec id="sec-1-2-1">
          <title>2.4. Predictive Capabilities</title>
        </sec>
      </sec>
      <sec id="sec-1-3">
        <title>AI Artificial Intelligence models like Google’s Deep</title>
        <p>
          Mind’s AlphaFold predict protein structures with
remarkable accuracy, a task that has remained
unsolved for decades. They do this by analyzing vast
amounts of data without any human intervention
[
          <xref ref-type="bibr" rid="ref8">8</xref>
          ].
        </p>
        <sec id="sec-1-3-1">
          <title>2.2. Error Correction and Learning</title>
        </sec>
      </sec>
      <sec id="sec-1-4">
        <title>IA In contrast, Intelligent Assistance supports human</title>
        <p>
          users in their decision-making processes but does
not make the final decision itself. For instance,
IBM’s Watson for Oncology helps doctors in
diagnosing cancer and suggesting treatment plans, These examples elucidate the key diference between AI
but the final decision is always made by the hu- and IA: AI operates with relative autonomy, whereas IA
man doctor [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ]. operates in conjunction with and under the supervision
of human users, enhancing their abilities rather than
replacing them.
        </p>
      </sec>
      <sec id="sec-1-5">
        <title>IA On the other hand, Intelligent Assistance systems like</title>
        <p>
          predictive text features in email clients (such as
Google’s Smart Compose) assist users in writing
emails by suggesting phrases but do not compose
entire emails autonomously [
          <xref ref-type="bibr" rid="ref9">9</xref>
          ]
AI AI systems like the GPT-4 model learn from their
mistakes autonomously by adjusting their
algorithms based on the feedback from their output
results, without any human intervention during
pretraining [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ]. Even though reinforcement learning
with human feedback (RLHF) [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ] relies heavily on
human feedback, humans cannot directly control
the behavior of the model when an error or an
unacceptable response occurs nor is the chatGPT
or GPT-4 correcting human errors or do these
models support the human learning process.
        </p>
        <p>
          IA On the other hand, Intelligent Assistance systems
like Grammarly, a language-correction tool, aid
humans in spotting and correcting errors,
facilitating a learning process that is heavily reliant
on human cognition [
          <xref ref-type="bibr" rid="ref10 ref5">5</xref>
          ].
        </p>
        <sec id="sec-1-5-1">
          <title>2.3. Autonomy versus Collaboration</title>
        </sec>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>3. Risks</title>
      <sec id="sec-2-1">
        <title>While Large Language Models (LLMs) present consid</title>
        <p>erable potential when used in AI applications, it is
important to acknowledge and address associated risks to
ensure responsible and ethical use. These risks can range
from reliability issues to ethical and legal concerns.</p>
        <sec id="sec-2-1-1">
          <title>3.1. Reliability and Accuracy</title>
          <p>LLMs, including an AI system like GPT-4, are trained
on vast amounts of data, and while they can generate
human-like text, they do not understand the content in
the same way humans do. This can lead to potential
errors or misinformation. For instance, if a legal AI
system misinterprets a statute or case law, it could provide
inaccurate advice or predictions [10].</p>
        </sec>
        <sec id="sec-2-1-2">
          <title>3.2. Ethical and Bias Concerns</title>
        </sec>
      </sec>
      <sec id="sec-2-2">
        <title>AI A seemingly prime example of an autonomous AI is</title>
        <p>
          Tesla’s Autopilot feature, which can control the Since LLMs are trained on real-world data, they may
car’s steering, acceleration, and braking within perpetuate existing biases present in the training data [11,
its lane without human input, albeit under super- 12]. If unchecked, these biases can influence the advice
vision for safety reasons [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ]. or insights generated by the LLM, leading to potential
discrimination or unfair treatment in a legal context.
        </p>
      </sec>
      <sec id="sec-2-3">
        <title>IA Conversely, a collaborative robot (cobot) in a manu</title>
        <p>
          facturing line, like those developed by Universal
Robots, works alongside humans, assisting them
in tasks that require heavy lifting or precision,
but always under the control and supervision of
human operators [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ].
        </p>
        <sec id="sec-2-3-1">
          <title>3.3. Accountability and Transparency</title>
          <p>As LLMs become more complex, the reasoning behind
their outputs can become opaque, leading to a "black
box" problem [13]. This lack of transparency makes it
challenging to ascertain accountability if the AI system
leads to incorrect or harmful decisions, especially in
highstakes legal settings.</p>
        </sec>
        <sec id="sec-2-3-2">
          <title>3.4. Data Security and Privacy</title>
        </sec>
      </sec>
      <sec id="sec-2-4">
        <title>LLMs used in legal AI applications will likely handle</title>
        <p>sensitive data. Ensuring the security and privacy of this
data is crucial to protect client confidentiality and comply
with legal requirements such as GDPR [14]. The misuse
or breach of this data represents a significant risk.</p>
        <sec id="sec-2-4-1">
          <title>3.5. Dependence on Technology</title>
        </sec>
      </sec>
      <sec id="sec-2-5">
        <title>There’s a risk of over-reliance on AI systems, leading to</title>
        <p>complacency and diminished critical thinking abilities
among users. Legal professionals must continue to apply
their expertise and judgment in conjunction with AI tools
[15].</p>
        <p>Addressing these risks requires a combination of
technical solutions (like refining training techniques and
improving transparency of AI decision-making processes),
regulatory measures, and fostering user awareness about
the strengths and limitations of LLM-based AI systems.</p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>4. LLMs and Legal Interactive</title>
    </sec>
    <sec id="sec-4">
      <title>Assistants</title>
      <sec id="sec-4-1">
        <title>The application of LLMs in legal settings, while promis</title>
        <p>ing, comes with an inherent limitation: these models lack
an understanding of the semantic content they process.</p>
        <p>Despite their ability to generate human-like text, they
do not grasp the implications or nuances of the content
they generate or analyze in the same way a human user
would [10].</p>
        <p>In the context of the legal sector, where precision,
understanding, and complex reasoning are paramount, this
limitation is critical. Legal professionals need to reason
about the law, apply it to specific cases, understand
complex interdependencies, and navigate ambiguities. These
tasks are not just about processing language, but about
reasoning and understanding the underlying principles
and consequences [16, 17].</p>
        <p>To fully realize the potential of LLMs as IA in the legal
sector, there is a need for a reasoning and knowledge base
component that goes beyond mere language processing.</p>
        <p>Such a component would enable the IA system to
support human users efectively in complex decision-making
processes.</p>
        <p>Existing LLMs, like GPT-4, are based on transformer
models that excel in solving standardized tests but lack
explicit reasoning capabilities. To fill this gap, we propose
integrating these LLMs with knowledge graphs or similar
structures that provide a contextual understanding of the
data [18]. This way, the LLM could not only process text
but also reason about it in a manner more aligned with
human cognition.
[10] E. M. Bender, T. Gebru, A. McMillan-Major,</p>
        <p>S. Shmitchell, On the Dangers of Stochastic Parrots:
Can Language Models Be Too Big?, in: Proceedings Frank Schilder is a Senior Research Director at Thomson
of the 2021 ACM conference on fairness, account- Reuters with TR Labs, leading a team of researchers to
ability, and transparency, 2021, pp. 610–623. explore new machine learning and artificial intelligence
[11] S. Matthews, J. Hudzina, D. Sepehr, Gender and techniques in order to create smart products for legal
racial stereotype detection in legal opinion word NLP problems. His research interests include
summarizaembeddings, in: Proceedings of the AAAI Confer- tion, question answering and information extraction, and
ence on Artificial Intelligence, volume 36, 2022, pp. natural language generation. Frank received the master’s
12026–12033. degree in computer science (Diplom-Informatik) from
[12] T. Bolukbasi, K.-W. Chang, J. Y. Zou, V. Saligrama, the University of Hamburg and the Ph.D. degree in
cogniA. T. Kalai, Man is to computer programmer as tive science from the University of Edinburgh, Scotland.
woman is to homemaker? debiasing word embed- Before joining Thomson Reuters, he was an Assistant
dings, Advances in neural information processing Professor at the Department for Informatics, University
systems 29 (2016). of Hamburg, Germany.
[13] D. Castelvecchi, Can we open the black box of AI?,</p>
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[14] S. E. McGregor, H. Zylberberg,
Understanding the General Data Protection Regulation:
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[17] D. Zhang, F. Schilder, J. G. Conrad, M. Makrehchi,</p>
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