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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Zoom lens: An MMLA framework for evaluating collaborative learning at both individual and group levels</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Qi Zhou</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Mutlu Cukurova</string-name>
          <email>m.cukurova@ucl.ac.uk</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>University College London</institution>
          ,
          <addr-line>23-29 Emerald St, London, WC1N 3QS</addr-line>
          ,
          <country country="UK">UK</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2020</year>
      </pub-date>
      <fpage>270</fpage>
      <lpage>275</lpage>
      <abstract>
        <p>Collaborative learning (CL) has been considered to have great potential to help learners with their cognitive development, problem-solving skills, and social interaction skills. However, the analysis and support of this complex process, which requires meaningful interactions among learners at cognitive, social, emotional and regulatory levels, need holistic investigations at multiple dimensions. In recent years, multimodal learning analytics (MMLA) used to provide such multidimensional investigations to generate insights into the process of CL as well as the automatic analysis of certain aspects of CL. Previous research studies suggested that the analysis of collaboration should take both individual and group levels into consideration, yet most existing research only focuses on one level ignoring the other. Group-level information is needed for the success of a group to observe interindividual aspects of collaboration. In addition, learners may also need information from the individual level to help them be aware of their own performance and realise personal development in CL. Therefore, this paper suggests an MMLA framework developed from the concept of “from clicks to constructs” for supporting CL from both individual and group levels which aims to act as a “zoom lens” to provide information about the process of CL from multiple levels and dimensions. Face-to-face collaborative learning, Multimodal Learning Analytics MILeS 23:The Third International Workshop on Multimodal Immersive Learning Systems, September 4, 2023, Aveiro, Portugal</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction and Background</title>
      <p>
        Collaboration has become an even more important skill in the twenty-first century since the need for
thinking and working style in society has increasingly moved the emphasis from individual work to
group work [16]. Collaboration requires the group members to share the authority for the actions as
well as build consensus through working together [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. Applying this philosophy generally as a way of
living and interacting with other people, collaborative learning (CL) is a teaching and learning approach
which encourages a group of learners to work together [18]. CL benefits learners from many different
aspects, including learning how to resolve social problems [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ], developing social interaction skills [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ],
building more positive heterogeneous relationships [26], encouraging diversity understanding [24], and
helping learners to resolve differences in a friendly manner [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. However, success in CL cannot be
guaranteed by simply asking learners to work together [22]. CL is a complex process in which learners
achieve development through meaningful interactions among individuals in the group.
      </p>
      <p>
        In the past decade, learning analytics (LA) and multimodal learning analytics (MMLA) were used
by researchers to explore CL. As a research field focusing on the measurement, collection, analysis and
reporting of data about learners and the learning environment [19], LA provides opportunities for
predicting collaboration performance [21], investigating the different mode of collaboration [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ], and
providing adaptive support for groups [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. Extending the data sources of LA, MMLA collects,
integrates, analyses, and interprets data from multiple modalities to gain a holistic understanding of the
process of learning [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. In the context of CL, it contributes to understanding the comprehensive
      </p>
      <p>
        2023 Copyright for this paper by its authors.
behaviours and complex interactions exhibited by learners through different channels of data. For
example, Ma et al., [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ] collected video and audio data from pair coding activities and tried to use them
to automatically detect impasse moments during collaborative problem-solving. To be more specific,
linguistic features and acoustic features were extracted from the audio data while facial features were
extracted from the video data. The impasse moments were manually annotated by two annotators
through the textual transcripts of learners’ dialogue during the collaboration. Then machine learning
algorithms were used to explore the predictive models for detecting the impasse moment with different
modalities of data. The result showed that the use of multimodal data might significantly increase the
performance of the predictive model. It illustrated that multimodal data could contribute to providing
information about learners’ complex interactions during collaborative activities.
      </p>
      <p>
        Most studies do indeed acknowledge two levels of subject considerations in CL, the individual
level and the group level [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. Which level should be assessed, that is, test scores for individual level
versus quality of the projects for group level, is debated since the CL approaches developed in the 1970s
[
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. To explore this issue, Webb [27] conducted research with 53 seventh-grade learners in a
mathematics class to compare performance in small-group and individual assessment contexts. Learners
were asked to solve mathematics problems both individually and collaboratively. The processes of
collaboration were also observed and coded by researchers. The result showed that learners’ individual
competence might be different from the quality of their collaboration products. In contrast, the
collaborative behaviours exhibited by learners during the processes of collaboration can provide more
important and accurate information about learners’ competence. It means that both individual-level and
group-level evaluations need to be considered when analysing CL. For group-level evaluation, the
processes of collaboration are more educational and meaningful than the quality of the collaboration
product. Similarly, Janssen et al., [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] argued that conducting multilevel analysis is helpful in the analysis
of CL. Given the fact that there are usually at least two levels of data (individual-level and group-level)
when analysing CL, the datasets might be hierarchically nested, the variables might be
nonindependent, and there might be many different units of analysis. The application of multilevel analysis
will help to provide a more comprehensive interpretation of CL.
      </p>
      <p>
        In the field of Computer-Supported Collaborative Learning (CSCL), there is limited work focusing
on both individual and group levels at the same time. On the one hand, many studies used group-level
measurements, such as quality of the products, and human-observed collaboration quality, as their target
constructs in the analysis. On the other hand, some researchers also stressed the importance of
evaluating CL from individual level. For instance, Zhou et al., [31] suggested that providing individual
behaviour might help learners to be aware of their own and others’ contributions so that they can take
action to improve their collaboration. Fernandez-Nieto and colleagues [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] used a story-telling approach
to visualise learners’ multimodal data and their group status to help them reflect on their performance
in a nursing simulation activity. Yet, the visualisation is more like a report of “what has happened”
rather than an analysis of “what has happened meaningfully in a collaboration context”. This presented
a challenge on how to incorporate the analysis of individual development in CL.
      </p>
      <p>Therefore, this paper will present an MMLA framework which tries to take both group-level and
individual-level into consideration when analysing CL. The rest of the paper will describe the details of
the framework and introduce how it is implemented in a real-world face-to-face CL context.</p>
    </sec>
    <sec id="sec-2">
      <title>2. The MMLA Framework</title>
      <p>The proposed framework is developed from the concept of “from clicks to constructs” which is
coined to address the challenges of the differences between computational logged events and
humanconceptualized activities in LA. In CSCL, Wise et al., [28] and Martinez-Maldonado et al.,[14] adapted
and visualised in the context of CSCL (Fig. 1). Three key concepts were introduced in the graph, namely
computationally detectable events, human observable behaviours, and constructs not directly
observable. For instance, computationally detectable events are the data and features that can be
automatically collected or generated by computer algorithms. Human observable behaviours refer to
the behaviours exhibited by learners and can be observed by human beings with expertise in specific
learning domains. The constructs that are not directly observable present the indicators that can be used
to evaluate the quality of collaboration but cannot be directly reached through human observations.
These constructs are usually based on the theory of collaborative learning. However, in this graph, the
human observable behaviours were not described detailed enough and group level features are absent.
There might be different types of generic individual behaviours (e.g. speaking, listening, and watching),
specifically collaborative individual behaviours (e.g. Engaging in discussion, declaring knowledge,
suggesting relevant ideas etc.), and collaboratively meaningful group interactions (e.g. Negotiating,
referring and following other group members etc.). Each type of behaviour provides different
information about the CL process. Therefore, there is a need to clarify what types of behaviours can be
used to analyze CL and how they relate to each other.</p>
      <p>As Fig. 2. shows, The proposed framework adapted three key concepts from previous’ work and a
more detailed structure was presented.</p>
    </sec>
    <sec id="sec-3">
      <title>2.1. Computationally Detectable Features</title>
      <p>This layer includes the raw data and the derived features. Raw data is the multimodal data collected
through different sensors such as video data, audio data, log data, and physiological data. The derived
features are the measurements extracted from these multimodal data to be used for further analysis,
such as linguistic features extracted from dialogue data, acoustic features extracted from audio data,
gesture features and facial features extracted from video data, as well as the arousal features extracted
from physiological data. Then these features will be used to detect the human observable behaviours. It
is worth noting that the types of features were not “one-to-one” mapping with the behaviours at the next
layer. Multiple types of features can be used to detect single behaviour, and one type of feature can also
be used to detect multiple behaviours.</p>
    </sec>
    <sec id="sec-4">
      <title>2.2. Human Observable Behaviours</title>
      <p>Three types of behaviour markers have been defined in the layer of human observable behaviours.
The first type is social signals. It refers to the behavioural cues (e.g. physical appearance, gestures and
postures, face and eye behaviours, vocal behaviours, and environment) frequently used to understand
and interpret human social states, such as emotion, attitude, physical interactions, and emblems [25].
Since these signals are the behaviours that learners directly exhibit but not interpret by the learning
context, it can be easier to be detected the derived features with high accuracy through machine learning
algorithms. For instance, gaze behaviours, speaking behaviours, and gestures can be detected from
video and audio data. Physiological data can provide information about students’ affections.</p>
      <p>The second type of behaviour marker is group interaction. It refers to the interactions happening
between the group members. It is used to describe the status of the whole group during the collaborative
activity, such as interacting with peers through communication, resource management, and regulative
behaviours [17]. This type of behaviour can be inferred from the gathering of each group member’s
social signals. For example, Zhou et al., [29] used an optimal matching approach to determine two
different types of gaze interactions through individual group members’ gaze behaviours.</p>
      <p>
        With each individual’s social signals and group interactions, the third type of behaviour, individual
engagement, can be estimated. The individual engagement behaviours present whether learners
participate in group interactions. For example, Cukurova et al., [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ] developed a framework using
nonverbal indexes of learners’ physical interactivity to interpret the key parameters of learners’
collaborative problem-solving competence. In the framework, each learner was coded with three
different statuses (active, semi-active, and passive) based on their own basic behaviours (hands on
objects, looking at active peers, etc.) and the group interaction contexts.
      </p>
      <p>The relationship between these three types of behaviour markers can be built in different ways. On
the one hand, a rule-based approach can be used to infer group interactions and individual engagement
from social signals. It will rely on the CL researchers’ interpretation of the relationship between these
behaviours. This approach may contribute to building a transparent and explainable model for CL. On
the other hand, algorithms from computer science can also be used to build the model to present the
relationship between different types of behaviour markers. Generally, it can provide models with higher
accuracy than the models build by rule-based approaches. But given the fact that most of these kinds of
models are “black boxes”, the interpretability and generalizability of the model are usually questioned
in previous research [32]. The trade-offs between these two approaches need to be considered based on
the aim of using MMLA in CL.</p>
    </sec>
    <sec id="sec-5">
      <title>2.3. Constructs that are not directly observable</title>
      <p>
        Constructs not directly observable are the indicators or measurements for evaluating the learning
outcomes or individual development but cannot be directly captured by humans. The higher-order
constructs can be assessed from sub-constructs based on educational theories [14]. For example, in a
CL context, the higher-order construct can be learners’ collaborative problems solving skills, and it can
be assessed by the cognitive presence and social presence [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. These sub-constructs are inferred from
the behavioural markers from the last layer by traditional statistical methods [30], rule-based methods
[
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], process mining methods [29], and machine learning methods [20].
      </p>
    </sec>
    <sec id="sec-6">
      <title>3. Implementation</title>
      <p>This section will present a case study about implementing the proposed framework in a real-world
CL context. The case study mainly focused on analysing collaborative learning from non-verbal
behaviours. Only video and audio data were collected and analysed in this study. In the future, more
modalities of data, and verbal behaviours analysis might be involved to provide a more comprehensive
picture of collaborative learning.</p>
    </sec>
    <sec id="sec-7">
      <title>3.1. Context</title>
      <p>The study was conducted in a 10-week postgraduate module in the UK. Thirty-four learners were
divided into groups of four or five based on their gender, learning and working experiences, cultural
backgrounds, and expertise domains. During the course, learners were asked to work in groups to design
a technological solution to address an educational challenge chosen by themselves. For each week,
learners had to participate in a two-hour face-to-face session, including a one-hour tutorial and
onehour group discussion to work on their weekly collaborative group tasks. Before the face-to-face
session, learners also need to read the literature related to the weekly topics, view the pre-recorded
lectures, and join in the online asynchronous class debate via Moodle forum. During the whole week,
learners had to reflect on their learning experiences individually and write them down via Google Docs.
This study mainly focused on the data collected from the face-to-face discussion sessions.</p>
    </sec>
    <sec id="sec-8">
      <title>3.2. Data collection</title>
      <p>During the group discussion sessions, learners were seated as a group around the table. Each learner
accessed an online collaborative platform through their own laptop/tablet. Video data was captured
through an Intel RealSense camera in the format of .mp4 files, while the audio data was recorded as
.mp3 files through a Boya conference microphone. In total, twenty collaborative sessions, lasting from
~33min to 67min, have been analysed in this study.</p>
    </sec>
    <sec id="sec-9">
      <title>Implementing the framework</title>
      <p>Fig. 3. shows how the proposed framework was implemented in this study. The aim of the study is
to use the MMLA system to support learners in CL by providing educational meaningful information
about their learning process for them.</p>
      <p>Computationally detectable Features. Two modalities of data were analysed in this study. A
pretrained YOLOv7 model was used to extract the head box position, object box position, and gaze position
from the video data [33]. These features helped with the automatic detection of learners' gaze
behaviours [23]. In terms of the audio data, Amazon Web Services (AWS) was used to automatically
detect each learner’s speaking behaviours through pitch frequency, peak frequency, and other acoustic
features.</p>
      <p>
        Human observable behaviours. For the social signals, gaze behaviours and speaking behaviours
were automatically detected from the derived features presented above. Four types of gaze behaviours
were defined, namely gazing at peers, gazing at laptops, gazing at tutor(s), and gazing at other objects
[29]. The speaking behaviours presented whether one learner is speaking or not. Based on these social
signals, a rule-based approach is used to determine seven types of group interactions, namely interacting
with peers through communication (IPC), peer observation (PO), referring and following (RF), resource
management (RM), interacting with the tutor(s) through communication (ITC), tutor(s) observation,
and non-collaborative interactions (NC). For example, if all students were looking at their
laptops/tablets, and no one was speaking, the group was inferring to have the RM interaction. If more
than one student was speaking, and others were gazing at the speakers, the group was considered to
have the IPC interaction. These interactions were defined based on the CL theories [17], and were
illustrated to have the potential of being used to reveal the process of CL [24]. At last, each learner’s
individual engagement was estimated based on their social signals and the type of group interactions
they were involved in. Active, Semi-active, and passive status will be used to describe their individual
engagement. These statuses can be used to infer equality, individual accountability, intra-individual
variability, and other sub-constructs related to the quality of CL [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>Constructs that are not directly observable. In this study, the higher-order construct is the quality
of CL. Yet, this complex concept is related to many different aspects of learning. Also, only providing
an overall judgement about the quality cannot provide enough support for learners to improve their CL.
Therefore, some sub-constructs were mapped to this high-order construct. From the group perspective,
communication, joint information processing, coordination, and interpersonal relationships were
illustrated to be important factors related to the quality of collaboration [15]. These sub-constructs will
be mapped from learners’ group interactions to structure the quality of CL. On the other hand, individual
accountability and individual motivation will be used to assess how individuals learn and participate in
the process of CL. These sub-constructs will be inferred from their engagement status.</p>
    </sec>
    <sec id="sec-10">
      <title>4. Conclusion and future work</title>
      <p>This paper presents an MMLA framework for evaluating CL from both individual and group levels.
The framework is developed from the concept of “from clicks to constructs”, but provides more detailed
information about three different types of behavioural markers, namely social signals, group
interactions, and individual engagement, which may contribute to providing more insights into the
process of CL from the view of both individuals and group cohorts. Moreover, the case study was
presented to give an example of how this framework can be implemented in a real-world CL context.
Future work will focus more on the implementation of this framework in different contexts to explore
the generalizability as well as the validity of it. Also, it would be valuable to further elaborate on the
human factors and explore how this framework can help the users (learners and teachers) with their CL
compared to the “black box” analysis methods and analysis pipelines with classifications of behavioural
markers that are unclear, unethical, or unacceptable for their intended end-users.
5. References</p>
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Zachari Swiecki, and Simon Buckingham Shum. 2021. What Do You Mean by Collaboration
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Analytics Method to Examine the Collaborative Problem solving Process from a Complex Adaptive
Systems Perspective. arXiv preprint arXiv:2210.16059 (2022).</p>
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