<!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Archiving and Interchange DTD v1.0 20120330//EN" "JATS-archivearticle1.dtd">
<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>K. Kassem);</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Machina: Exploring the Use of Conversational Agents Such as ChatGPT in Scientific Writing</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Khaled Kassem</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Florian Michahelles</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>HCAI4U 2023: Workshop on User Perspectives in Human-Centred Artificial Intelligence</institution>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Vienna University of Technology (TU Wien)</institution>
          ,
          <addr-line>Favoritenstrasse 9-11, Vienna, 1040</addr-line>
          ,
          <country country="AT">Austria</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2023</year>
      </pub-date>
      <volume>000</volume>
      <fpage>0</fpage>
      <lpage>0003</lpage>
      <abstract>
        <p>Background: Advancements in natural language processing have led to the development of powerful language models like ChatGPT, capable of generating coherent text with minimal human input. While the potential for using ChatGPT in scientific paper writing is of growing interest, its full potential and usefulness remain unexplored. Method: We investigated the use of ChatGPT to write scientific papers on the topic of conversational agents in scientific writing. ChatGPT served as a tool to facilitate scientific writing, and we evaluated the quality, factuality, and coherence of the generated text. In this paper, we include information about the generation, processing, or adjustments made to the text in diferently-colored blocks. ∗ Position: We argue that large-scale trained conversational agents like ChatGPT can generate concise, grammatically correct, and well-structured text. However, occasional errors in factual accuracy, clarity, and scientific rigor were observed. We acknowledge the potential of ChatGPT and similar models as tools for generating initial drafts of scientific work.</p>
      </abstract>
      <kwd-group>
        <kwd>AI as a tool</kwd>
        <kwd>Scientific writing</kwd>
        <kwd>Conversational agents</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <sec id="sec-1-1">
        <title>Scientific writing is an essential skill for researchers, and is a complex task that involves</title>
        <p>many subtasks, each requiring a unique set of skills and expertise.</p>
      </sec>
      <sec id="sec-1-2">
        <title>The process of</title>
        <p>
          producing a scientific manuscript, as outlined in scientific writing guides (e.g. [
          <xref ref-type="bibr" rid="ref1 ref2">1, 2</xref>
          ]),
includes tasks such as conducting literature reviews, summarizing findings, revising drafts,
and fact-checking, among others.
        </p>
      </sec>
      <sec id="sec-1-3">
        <title>The advent of artificial intelligence (AI) and, more specifically, conversational agents</title>
        <p>∗Information about how we used ChatGPT to generate this abstract can be found in section 2
such as ChatGPT, has opened up new possibilities for assisting researchers in these tasks,
thereby potentially enhancing the eficiency and quality of scientific writing.</p>
        <p>This paper examines the application of conversational agents in scientific writing,
specifically focusing on tasks such as summarizing, editing, and fact-checking. Our
objective is to demonstrate the utility of these agents as writing assistants. We utilized a
conversational agent in these scientific writing tasks, and we explore the considerations
that arise when employing Artificial Intelligence ( AI) in the scientific writing process. We
advocate for the integration of AI in scientific writing and provide reasoning and insights
into the benefits and challenges of using ChatGPT for this purpose. Furthermore, our
aim is to initiate a discussion regarding the future implications of artificial intelligence in
academia. We also provide details on how we incorporated the use of ChatGPT in the
process of writing this paper.</p>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>2. Method and Rationale</title>
      <sec id="sec-2-1">
        <title>In this section, we demonstrate some of the prompts we gave ChatGPT to use as a</title>
        <p>tool for scientific writing. Our goal is to demonstrate how such a tool can be utilized
as a writing ”assistant”. Thus, we used it in some typical scientific writing tasks, such
as summarizing, editing, and fact-checking. All experiments are done with the unpaid
version of ChatGPT, unless explicitly stated otherwise. As a meta-commentary on</p>
      </sec>
      <sec id="sec-2-2">
        <title>ChatGPT-genereated text we used in this paper itself, we describe our process and</title>
        <p>
          how we processed the output in colored text. We chose a color (#0072B2) that is
colorblind-friendly [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ], and distinguishable in grayscale mode. Transcripts of the relevant
conversations with ChatGPT can be seen in the tables below.
        </p>
        <sec id="sec-2-2-1">
          <title>2.1. Summarizing</title>
        </sec>
      </sec>
      <sec id="sec-2-3">
        <title>For the purpose of testing the ability of ChatGPT to efectively summarize articles, we</title>
        <p>
          asked it to summarize an article on the ethics of AI [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ]. As seen in Table 1, while the
summarization is relevant to the content of the article, ChatGPT (Feb. 13) completely
missed the name of the author, instead giving a ”hallucinated” name. When pressed to
give the author’s name two more times, it hallucinated two new sets of names.
        </p>
        <sec id="sec-2-3-1">
          <title>2.2. Fact-checking</title>
          <p>To evaluate the fact-checking capabilities of ChatGPT, we conducted a test where we
posed a factual question and intentionally challenged its responses with false information
(see Table 2). In response to the challenge of its initial answer, ChatGPT (Feb. 13)
provided an incorrect statement: ”The capital of Greece is not Athens.” Similarly, in
the second challenge, it gave another incorrect statement: ”New York is the capital
of the United States.” However, subsequent attempts produced accurate answers. The
interaction is transcribed in Table 2. Newer versions of ChatGPT, advertised as having
improved factuality1, did not produce the same (incorrect) responses.</p>
          <p>
            Summarize this article [
            <xref ref-type="bibr" rid="ref4">4</xref>
            ]. Who are the authors?
Title: ”The ethics of artificial intelligence: a survey of the state of the art”
Author: John Tasioulas
Summary:
• The article discusses the various ethical concerns surrounding the development and use of
artificial intelligence (AI).
• It identifies three main areas of ethical concern: 1) concerns about the impact of AI on
human autonomy, 2) concerns about the potential for AI to exacerbate existing forms of
social inequality and injustice, and 3) concerns about the role of AI in determining moral
and legal responsibility.
• The article also discusses various approaches to addressing these concerns, including
developing new ethical frameworks for AI, implementing regulatory frameworks to govern
AI development and use, and fostering greater transparency and accountability in AI
development and decision-making.
• The author concludes that there is a pressing need for more research and discussion on
the ethical implications of AI, and that a collaborative, interdisciplinary approach will be
necessary to efectively address these issues.
          </p>
          <p>The authors of the article are Raja Chatila, Ayanna Howard, and Michael A. Goodrich.</p>
          <p>The authors of the article are Andreas Matthias and Markus Christen.</p>
        </sec>
        <sec id="sec-2-3-2">
          <title>2.3. Editing</title>
        </sec>
      </sec>
      <sec id="sec-2-4">
        <title>To check the viability of ChatGPT as a tool for improving the readability of scientific</title>
        <p>writing, we asked it to improve a passage of text, and to provide reasons for the
improvement. The writing comes from one of the authors’ unpublished earlier manuscripts,
and has been given to ChatGPT (Feb. 13) verbatim, without any Latex syntax. The
prompt given was ”Improve the readability of this. tell me why you made the changes”.</p>
      </sec>
      <sec id="sec-2-5">
        <title>The original text (left) and ChatGPT-edited text (right) are shown below.</title>
      </sec>
      <sec id="sec-2-6">
        <title>Original ChatGPT-edited</title>
        <p>O n e p o s s i b l e s o l u t i o n t o t h e p r o b l e m o f P r e d i c t a b i l i t y c a n b e i m p r o v e d b y h a v i n g
p r e d i c t a b i l i t y i s t o h a v e a s e p a r a t e a s e p a r a t e , d e d i c a t e d n e t w o r k f o r t i m e
d e d i c a t e d n e t w o r k f o r t i m e - c r i t i c a l c r i t i c a l d a t a a n d c o n t r o l s i g n a l s . T h i s
d a t a a n d c o n t r o l s i g n a l s . T h e a d v a n t a g e s o l u t i o n i s o l a t e s c r i t i c a l t r a f f i c f r o m
o f t h i s s o l u t i o n i s t h e i s o l a t i o n o f i n t e r f e r e n c e t h a t m a y a r i s e f r o m c o m p e t i t i o n
c r i t i c a l t r a f f i c f r o m i n t e r f e r e n c e t h a t w i t h o t h e r t r a f f i c c l a s s e s f o r s h a r e d
c a n r e s u l t f r o m c o m p e t i t i o n w i t h o t h e r c o m p u t a t i o n a n d b a n d w i d t h r e s o u r c e s .
t r a f f i c c l a s s e s o v e r s h a r e d c o m p u t a t i o n H o w e v e r , s e t t i n g u p a d e d i c a t e d n e t w o r k
a n d b a n d w i d t h r e s o u r c e s . H o w e v e r , t h i s c a n b e c o s t l y , p a r t i c u l a r l y w h e n t i m e
s o l u t i o n a l s o h a s d r a w b a c k s . N a m e l y , t h e c r i t i c a l t r a f f i c h a s r e l a t i v e l y l o w
c o s t o f e s t a b l i s h i n g a d e d i c a t e d n e t w o r k b a n d w i d t h a n d c o m p u t a t i o n r e q u i r e m e n t s .
i s o f t e n t o o h i g h c o n s i d e r i n g t h a t i n a I n m a n y c a s e s , i t i s p r e f e r a b l e f o r t i m e
l o t o f c a s e s t i m e - c r i t i c a l t r a f f i c h a s c r i t i c a l t r a f f i c t o c o e x i s t w i t h o t h e r
c o n s i d e r a b l y l o w b a n d w i d t h a n d c o m p u t a t i o n t r a f f i c c l a s s e s o n t h e s a m e n e t w o r k ,
r e q u i r e m e n t s . T h i s r e s u l t s i n a s i t u a t i o n a s l o n g a s t i m i n g r e q u i r e m e n t s a r e m e t .
w h e r e i t i s d e s i r a b l e f o r t i m e - c r i t i c a l T h e s e n e t w o r k s t h a t t r a n s p o r t m i x e d - c l a s s
t r a f f i c t o c o - e x i s t w i t h o t h e r c l a s s e s o f t r a f f i c a r e k n o w n a s c o n v e r g e d n e t w o r k s .
t r a f f i c o n t h e s a m e n e t w o r k , a s l o n g a s
t h e t i m i n g r e q u i r e m e n t s o f t i m e - c r i t i c a l
t r a f f i c a r e n o t v i o l a t e d . S u c h n e t w o r k s
t r a n s p o r t i n g m i x e d - c l a s s t r a f f i c a r e o f t e n
r e f e r r e d t o a s c o n v e r g e d n e t w o r k s .</p>
      </sec>
      <sec id="sec-2-7">
        <title>The modifications and reasoning as explained by ChatGPT were:</title>
        <p>• Shortened sentences to make them easier to read and understand.
• Used simpler vocabulary where possible.
• Reordered sentences to create a more logical flow of ideas.
• Clarified some phrases for better understanding.</p>
        <p>
          We analyzed both texts using Grammarly, an online writing assistance tool that
provides grammar and spelling checking, style suggestions, and readability analysis2. As
seen in table 3, the original text reads at 130 words, whereas ChatGPT’s version reads at
95 words. While the original scored a higher Flesch Reading Ease score [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ], the resulting
edited text contains fewer characters and sentences, and takes less time to read and
speak, according to Grammarly’s provided estimates.
        </p>
        <p>
          Metric Original
Word count 130
Characters 874
Sentences 6
Reading time 31 sec
Speaking time 1 min 0 sec
Readability score [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ] 20
        </p>
        <sec id="sec-2-7-1">
          <title>2.4. Generating an Abstract</title>
          <p>
            To generate the abstract for this paper, we asked ChatGPT (Feb. 13) to construct
a structured abstract, uncommon in human-computer interaction research, but more
readable and efective according to existing research [
            <xref ref-type="bibr" rid="ref6">6</xref>
            ]. The prompt was ”give me a
concise and structured abstract for a scientific paper about the usefulness and potential use of
using ChatGPT to write scientific papers. the paper concludes with recommendations for how
to use conversational agents to write scientific papers. make it a structured abstract”. Using
the response as a starting point, we modified the text where needed to make it more
specific to our paper.
          </p>
        </sec>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>3. Discussion, Limitations, and Potential</title>
      <sec id="sec-3-1">
        <title>AI language models have limitations of which users should be mindful when using them for</title>
        <p>scientific writing. One limitation is the knowledge cutof date of the models, beyond which
they may provide incomplete or inaccurate information. Hence, users should supplement
their writing with up-to-date and accurate information from additional sources.</p>
      </sec>
      <sec id="sec-3-2">
        <title>As seen in our experiment with summarizing in section 2.1, hallucinations pose another</title>
        <p>limitation, where AI models may generate content lacking factual or logical foundations.</p>
      </sec>
      <sec id="sec-3-3">
        <title>While such instances are rare, it is crucial for users to evaluate the generated content for</title>
        <p>
          logical coherence and factual accuracy. Additionally, it is important to acknowledge that
conversational agents represent ”competence without comprehension or consciousness” [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ].
        </p>
      </sec>
      <sec id="sec-3-4">
        <title>Consequently, AI should be viewed as a complement to human expertise in scientific</title>
        <p>writing rather than a replacement. The human author utilizing the technology bears
the responsibility for the accuracy and credibility of the published results, as AI itself
possesses no reputation, credibility, or qualifications. One should be mindful of the
generative nature of tools such as ChatGPT, especially when using it for fact-checking.
It is noteworthy that the ChatGPT web interface explicitly includes disclaimers about its
limitations, namely that it ”may produce inaccurate information about people, places, or
facts.” This also poses a limitation on reproducibility, as the generated text for the same
prompt will not be perfectly reproducible. Much like an automated spell-checker, AI
serves in this context as an additional layer of automation that can efectively generate
coherent text, but only if based on documented or well-established patterns. When tasked
with editing a body of text for better readability in our experiments (sec. 2.3), the tested
version of ChatGPT was able to successfully reduce the number of sentences, words, and
characters. While improving conciseness, the edited text scored lower on readability.</p>
      </sec>
      <sec id="sec-3-5">
        <title>This shows that there is still room for improvement when it comes to comprehension of</title>
        <p>the relevant parameters of text involved in readability.</p>
        <p>Despite these limitations, AI language models can still be valuable tools in scientific
writing, enhancing and streamlining the writing process. It is important to recognize
that AI cannot replace the entire scientific writing process but should rather be viewed
only as a supplement to human expertise. Conversational agents like ChatGPT can
be particularly useful in generating initial rough drafts, providing a starting point that
alleviates the challenge of a blank page. Additionally, as seen in sections 2.1 and 2.3, AI
can aid in editing and summarizing, saving time for researchers to focus on more research.</p>
      </sec>
      <sec id="sec-3-6">
        <title>Moreover, with improvements to the technology, tools like ChatGPT can contribute to the production of more readable, accessible, and coherent manuscripts, which is an opinion we share with other authors [8].</title>
        <p>Writing this section involved supplying ChatGPT (Feb. 13) with the points discussed as
bullet points. The output was checked, edited, and augmented with citations. The result was
edited for length using GPT 3.5 (May 24).</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>4. Conclusion And Future Outlook</title>
      <sec id="sec-4-1">
        <title>We advocate for the ethical and conscientious use of the developments produced by the</title>
        <p>computer science research community, such as conversational agents. The integration of
technology should not replace human expertise, but rather augment it; pocket calculators
and Computer-Aided Design (CAD) software have not replaced math teachers and
architects, they have instead enhanced and streamlined their work, while still relying on
the essential human expertise.</p>
      </sec>
      <sec id="sec-4-2">
        <title>We also acknowledge that this analysis is based on the current, transient, state of</title>
        <p>technology. As technology advances, new enhancements can address its limitations. For
instance, OpenAI’s GPT-4 model can browse the internet and use plugins to augment</p>
      </sec>
      <sec id="sec-4-3">
        <title>AI functionalities. These plugins can index, search, and process open-access scientific</title>
        <p>papers, potentially addressing some of the factuality limitations.</p>
      </sec>
      <sec id="sec-4-4">
        <title>In conclusion, while the application of ChatGPT or similar conversational agents in</title>
        <p>scientific writing is relatively new, it has the potential to significantly increase eficiency
and productivity in research. The ability to generate coherent and contextually
appropriate research papers in less time will benefit researchers facing writing challenges or time
constraints. However, we must acknowledge the limitations AI tools.</p>
      </sec>
      <sec id="sec-4-5">
        <title>We foresee that the way forward is not to limit or prohibit the use of AI in writing,</title>
        <p>but to evolve our requirements and policies to make sure that such a tool is not misused.</p>
      </sec>
      <sec id="sec-4-6">
        <title>By writing this paper with the help of AI, we also aim to provide an example of how AI involvement can be transparently reported.</title>
        <p>We partially wrote this section by adding our contribution to the response of ChatGPT
(Feb. 13) to the prompt ”give me an example to the conclusion paragraph of an opinion
paper on the use of ChatGPT to write scientific papers”.</p>
      </sec>
    </sec>
  </body>
  <back>
    <ref-list>
      <ref id="ref1">
        <mixed-citation>
          [1]
          <string-name>
            <given-names>B.</given-names>
            <surname>Gastel</surname>
          </string-name>
          ,
          <string-name>
            <given-names>R. A.</given-names>
            <surname>Day</surname>
          </string-name>
          ,
          <article-title>How to write and publish a scientific paper</article-title>
          ,
          <source>ABC-CLIO</source>
          ,
          <year>2022</year>
          .
        </mixed-citation>
      </ref>
      <ref id="ref2">
        <mixed-citation>
          [2]
          <string-name>
            <given-names>J.</given-names>
            <surname>Schimel</surname>
          </string-name>
          , Writing Science:
          <article-title>How to Write Papers That Get Cited and Proposals That Get Funded</article-title>
          , Oxford University Press,
          <year>2012</year>
          .
        </mixed-citation>
      </ref>
      <ref id="ref3">
        <mixed-citation>
          [3]
          <string-name>
            <given-names>B.</given-names>
            <surname>Wong</surname>
          </string-name>
          ,
          <article-title>Points of view: Color blindness</article-title>
          ,
          <source>Nature Methods 8</source>
          (
          <year>2011</year>
          )
          <fpage>441</fpage>
          -
          <lpage>441</lpage>
          . URL: https://doi.org/10.1038/nmeth.1618.
          <source>doi:1 0 . 1 0</source>
          <volume>3 8</volume>
          / n m e
          <source>t h . 1 6</source>
          <volume>1 8 .</volume>
        </mixed-citation>
      </ref>
      <ref id="ref4">
        <mixed-citation>
          [4]
          <string-name>
            <given-names>L.</given-names>
            <surname>Felländer-Tsai</surname>
          </string-name>
          ,
          <article-title>AI ethics, accountability, and sustainability: revisiting the hippocratic oath</article-title>
          ,
          <source>Acta Orthopaedica</source>
          <volume>91</volume>
          (
          <year>2019</year>
          )
          <fpage>1</fpage>
          -
          <lpage>2</lpage>
          . URL: https://doi.org/10.1080/ 17453674.
          <year>2019</year>
          .
          <volume>1682850</volume>
          .
          <source>doi:1 0 . 1 0</source>
          <volume>8 0 / 1 7 4 5 3 6 7 4 . 2 0 1 9 . 1 6 8 2 8 5 0 .</volume>
        </mixed-citation>
      </ref>
      <ref id="ref5">
        <mixed-citation>
          [5]
          <string-name>
            <given-names>R.</given-names>
            <surname>Flesch</surname>
          </string-name>
          ,
          <article-title>A new readability yardstick</article-title>
          .,
          <source>Journal of applied psychology</source>
          <volume>32</volume>
          (
          <year>1948</year>
          )
          <fpage>221</fpage>
          .
        </mixed-citation>
      </ref>
      <ref id="ref6">
        <mixed-citation>
          [6]
          <string-name>
            <given-names>J.</given-names>
            <surname>Hartley</surname>
          </string-name>
          ,
          <article-title>Current findings from research on structured abstracts: an update</article-title>
          ,
          <source>Journal of the Medical Library Association : JMLA</source>
          <volume>102</volume>
          (
          <year>2014</year>
          )
          <fpage>146</fpage>
          -
          <lpage>148</lpage>
          . URL: https://doi.org/10.3163/
          <fpage>1536</fpage>
          -
          <lpage>5050</lpage>
          .
          <year>102</year>
          .3.002.
          <source>doi:1 0 . 3 1</source>
          <volume>6 3 / 1 5 3 6 - 5 0 5 0 . 1 0 2 . 3</volume>
          .
          <issue>0</issue>
          0
          <fpage>2</fpage>
          .
        </mixed-citation>
      </ref>
      <ref id="ref7">
        <mixed-citation>
          [7]
          <string-name>
            <given-names>C. H.</given-names>
            <surname>Hofmann</surname>
          </string-name>
          ,
          <article-title>Is AI intelligent? an assessment of artificial intelligence, 70 years after turing</article-title>
          ,
          <source>Technology in Society 68</source>
          (
          <year>2022</year>
          )
          <article-title>101893</article-title>
          . URL: https://doi.org/10.1016/ j.techsoc.
          <year>2022</year>
          .
          <volume>101893</volume>
          .
          <source>doi:1 0 . 1 0</source>
          <volume>1 6</volume>
          / j . t e c h s o
          <source>c . 2 0</source>
          <volume>2 2 . 1 0 1 8 9 3 .</volume>
        </mixed-citation>
      </ref>
      <ref id="ref8">
        <mixed-citation>
          [8]
          <string-name>
            <given-names>Y. K.</given-names>
            <surname>Dwivedi</surname>
          </string-name>
          ,
          <string-name>
            <given-names>N.</given-names>
            <surname>Kshetri</surname>
          </string-name>
          ,
          <string-name>
            <given-names>L.</given-names>
            <surname>Hughes</surname>
          </string-name>
          ,
          <string-name>
            <given-names>E. L.</given-names>
            <surname>Slade</surname>
          </string-name>
          ,
          <string-name>
            <given-names>A.</given-names>
            <surname>Jeyaraj</surname>
          </string-name>
          ,
          <string-name>
            <given-names>A. K.</given-names>
            <surname>Kar</surname>
          </string-name>
          ,
          <string-name>
            <given-names>A. M.</given-names>
            <surname>Baabdullah</surname>
          </string-name>
          ,
          <string-name>
            <given-names>A.</given-names>
            <surname>Koohang</surname>
          </string-name>
          ,
          <string-name>
            <given-names>V.</given-names>
            <surname>Raghavan</surname>
          </string-name>
          ,
          <string-name>
            <given-names>M.</given-names>
            <surname>Ahuja</surname>
          </string-name>
          ,
          <string-name>
            <given-names>H.</given-names>
            <surname>Albanna</surname>
          </string-name>
          ,
          <string-name>
            <given-names>M. A.</given-names>
            <surname>Albashrawi</surname>
          </string-name>
          ,
          <string-name>
            <given-names>A. S.</given-names>
            <surname>Al-Busaidi</surname>
          </string-name>
          ,
          <string-name>
            <given-names>J.</given-names>
            <surname>Balakrishnan</surname>
          </string-name>
          ,
          <string-name>
            <given-names>Y.</given-names>
            <surname>Barlette</surname>
          </string-name>
          ,
          <string-name>
            <given-names>S.</given-names>
            <surname>Basu</surname>
          </string-name>
          ,
          <string-name>
            <surname>I. Bose</surname>
          </string-name>
          ,
          <string-name>
            <given-names>L.</given-names>
            <surname>Brooks</surname>
          </string-name>
          ,
          <string-name>
            <given-names>D.</given-names>
            <surname>Buhalis</surname>
          </string-name>
          ,
          <string-name>
            <given-names>L.</given-names>
            <surname>Carter</surname>
          </string-name>
          ,
          <string-name>
            <given-names>S.</given-names>
            <surname>Chowdhury</surname>
          </string-name>
          ,
          <string-name>
            <given-names>T.</given-names>
            <surname>Crick</surname>
          </string-name>
          ,
          <string-name>
            <given-names>S. W.</given-names>
            <surname>Cunningham</surname>
          </string-name>
          ,
          <string-name>
            <given-names>G. H.</given-names>
            <surname>Davies</surname>
          </string-name>
          ,
          <string-name>
            <given-names>R. M.</given-names>
            <surname>Davison</surname>
          </string-name>
          ,
          <string-name>
            <given-names>R.</given-names>
            <surname>Dé</surname>
          </string-name>
          ,
          <string-name>
            <given-names>D.</given-names>
            <surname>Dennehy</surname>
          </string-name>
          ,
          <string-name>
            <given-names>Y.</given-names>
            <surname>Duan</surname>
          </string-name>
          ,
          <string-name>
            <given-names>R.</given-names>
            <surname>Dubey</surname>
          </string-name>
          ,
          <string-name>
            <given-names>R.</given-names>
            <surname>Dwivedi</surname>
          </string-name>
          ,
          <string-name>
            <given-names>J. S.</given-names>
            <surname>Edwards</surname>
          </string-name>
          ,
          <string-name>
            <given-names>C.</given-names>
            <surname>Flavián</surname>
          </string-name>
          ,
          <string-name>
            <given-names>R.</given-names>
            <surname>Gauld</surname>
          </string-name>
          ,
          <string-name>
            <given-names>V.</given-names>
            <surname>Grover</surname>
          </string-name>
          ,
          <string-name>
            <surname>M.-C. Hu</surname>
            ,
            <given-names>M.</given-names>
          </string-name>
          <string-name>
            <surname>Janssen</surname>
            ,
            <given-names>P.</given-names>
          </string-name>
          <string-name>
            <surname>Jones</surname>
            , I. Junglas,
            <given-names>S.</given-names>
          </string-name>
          <string-name>
            <surname>Khorana</surname>
            ,
            <given-names>S.</given-names>
          </string-name>
          <string-name>
            <surname>Kraus</surname>
            ,
            <given-names>K. R.</given-names>
          </string-name>
          <string-name>
            <surname>Larsen</surname>
            ,
            <given-names>P.</given-names>
          </string-name>
          <string-name>
            <surname>Latreille</surname>
            ,
            <given-names>S.</given-names>
          </string-name>
          <string-name>
            <surname>Laumer</surname>
            ,
            <given-names>F. T.</given-names>
          </string-name>
          <string-name>
            <surname>Malik</surname>
            ,
            <given-names>A.</given-names>
          </string-name>
          <string-name>
            <surname>Mardani</surname>
            ,
            <given-names>M.</given-names>
          </string-name>
          <string-name>
            <surname>Mariani</surname>
            ,
            <given-names>S.</given-names>
          </string-name>
          <string-name>
            <surname>Mithas</surname>
            ,
            <given-names>E.</given-names>
          </string-name>
          <string-name>
            <surname>Mogaji</surname>
            ,
            <given-names>J. H.</given-names>
          </string-name>
          <string-name>
            <surname>Nord</surname>
            ,
            <given-names>S. O</given-names>
          </string-name>
          <string-name>
            <surname>'Connor</surname>
            ,
            <given-names>F.</given-names>
          </string-name>
          <string-name>
            <surname>Okumus</surname>
            ,
            <given-names>M.</given-names>
          </string-name>
          <string-name>
            <surname>Pagani</surname>
            ,
            <given-names>N.</given-names>
          </string-name>
          <string-name>
            <surname>Pandey</surname>
            ,
            <given-names>S.</given-names>
          </string-name>
          <string-name>
            <surname>Papagiannidis</surname>
            ,
            <given-names>I. O.</given-names>
          </string-name>
          <string-name>
            <surname>Pappas</surname>
            ,
            <given-names>N.</given-names>
          </string-name>
          <string-name>
            <surname>Pathak</surname>
            ,
            <given-names>J.</given-names>
          </string-name>
          <string-name>
            <surname>Pries-Heje</surname>
            ,
            <given-names>R.</given-names>
          </string-name>
          <string-name>
            <surname>Raman</surname>
            ,
            <given-names>N. P.</given-names>
          </string-name>
          <string-name>
            <surname>Rana</surname>
            ,
            <given-names>S.-V.</given-names>
          </string-name>
          <string-name>
            <surname>Rehm</surname>
            ,
            <given-names>S.</given-names>
          </string-name>
          <string-name>
            <surname>Ribeiro-Navarrete</surname>
            ,
            <given-names>A.</given-names>
          </string-name>
          <string-name>
            <surname>Richter</surname>
            ,
            <given-names>F.</given-names>
          </string-name>
          <string-name>
            <surname>Rowe</surname>
            ,
            <given-names>S.</given-names>
          </string-name>
          <string-name>
            <surname>Sarker</surname>
            ,
            <given-names>B. C.</given-names>
          </string-name>
          <string-name>
            <surname>Stahl</surname>
            ,
            <given-names>M. K.</given-names>
          </string-name>
          <string-name>
            <surname>Tiwari</surname>
            , W. van der Aalst, V. Venkatesh, G. Viglia,
            <given-names>M.</given-names>
          </string-name>
          <string-name>
            <surname>Wade</surname>
            ,
            <given-names>P.</given-names>
          </string-name>
          <string-name>
            <surname>Walton</surname>
            ,
            <given-names>J.</given-names>
          </string-name>
          <string-name>
            <surname>Wirtz</surname>
            ,
            <given-names>R.</given-names>
          </string-name>
          <string-name>
            <surname>Wright</surname>
          </string-name>
          , Opinion Paper: ”
          <article-title>So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy</article-title>
          ,
          <source>International Journal of Information Management</source>
          <volume>71</volume>
          (
          <year>2023</year>
          )
          <article-title>102642</article-title>
          . URL: https://www.sciencedirect.com/science/article/pii/S0268401223000233.
          <source>doi:1 0 . 1 0 1 6 / j . i j i n f o m g t . 2</source>
          <volume>0 2 3 . 1 0 2 6 4 2 .</volume>
        </mixed-citation>
      </ref>
    </ref-list>
  </back>
</article>