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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>Approach, October</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>and evaluating ESP courses on Moodle for enhancing language skills in online learning</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Hanna M. Shalatska</string-name>
          <email>shalatska@i.ua</email>
          <xref ref-type="aff" rid="aff2">2</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
          <xref ref-type="aff" rid="aff4">4</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Olena Yu. Zotova-Sadylo</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
          <xref ref-type="aff" rid="aff4">4</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Oksana V. Balanaieva</string-name>
          <email>oksana-balan@ukr.net</email>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
          <xref ref-type="aff" rid="aff4">4</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Hennadiy M. Kravtsov</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
          <xref ref-type="aff" rid="aff4">4</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Kherson State University</institution>
          ,
          <addr-line>27 Universytetska Str., Kherson, 73003</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Kryvyi Rih Educational &amp; Scientific Institute of Donetsk State University of Internal Afairs</institution>
          ,
          <addr-line>21 Stepana Tilhy Str.</addr-line>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>Kryvyi Rih National University</institution>
          ,
          <addr-line>11 Vitalii Matusevych Str., Kryvyi Rih, 50027</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
        <aff id="aff3">
          <label>3</label>
          <institution>Kryvyi Rih</institution>
          ,
          <addr-line>50065</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
        <aff id="aff4">
          <label>4</label>
          <institution>from Kryvyi Rih Educational &amp; Scientific Institute of Donetsk State University of Internal Afairs</institution>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2023</year>
      </pub-date>
      <volume>25</volume>
      <issue>2023</issue>
      <fpage>61</fpage>
      <lpage>79</lpage>
      <abstract>
        <p>Moodle is a widely used platform for delivering online courses in various domains, including English for specific purposes (ESP). However, designing efective ESP courses on Moodle requires careful consideration of the learning objectives, the content, the layout, and the tools that can support the development of language skills relevant to the learners' professional activities. In this paper, we present our experience of creating and testing two ESP courses on Moodle: “Business Communication Technology for Law Students” and “Business English” (for Computer Engineering). We describe the principles and methods we followed to tailor the courses to the learners' needs and preferences, and to provide them with interactive and engaging activities that foster their speaking, reading, listening, and writing skills. We also discuss the challenges and limitations we faced in the course design process, such as the lack of background knowledge in the specific domains or the heterogeneity of the learners' language proficiency levels. We report on the results of an ongoing evaluation of the courses involving more than 300 students Kryvyi Rih National University. We analyze the feedback from the students and the instructors, and the learning outcomes achieved by the students. We conclude with some implications and recommendations for future work on ESP course design and evaluation on Moodle.</p>
      </abstract>
      <kwd-group>
        <kwd>language skills</kwd>
        <kwd>business communication</kwd>
        <kwd>online learning</kwd>
        <kwd>Moodle</kwd>
        <kwd>ESP</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>(O. V. Balanaieva);
(H. M. Kravtsov)</p>
    </sec>
    <sec id="sec-2">
      <title>1. Introduction</title>
      <p>
        The COVID-19 pandemic has posed unprecedented challenges to the educational system and
forced many scholars to adapt to new modes of teaching and learning [
        <xref ref-type="bibr" rid="ref1 ref2 ref3">1, 2, 3</xref>
        ]. One of the
main solutions that emerged was the use of online platforms and resources to deliver courses
and engage students remotely. In this paper, we focus on the design and evaluation of e-based
courses for English for Specific Purposes (ESP) in the context of distant learning. We aim to
address the following research questions:
1. How can ESP e-based courses be integrated into the Concept of English Language
Development at Universities established by the Ministry of Education and Science of Ukraine
[
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]?
2. What are the content features and pedagogical principles of ESP e-based courses
“Business Communication Technology for Law Students” (KESI) and “Business English” (for
Computer Engineering) (KNU)?
3. How efective are these courses in enhancing the four fundamental language skills
(speaking, reading, listening, writing) of ESP learners under distant teaching-learning
conditions?
      </p>
      <p>
        Our work builds on previous studies that have explored various online platforms and resources
for ESP teaching and learning, such as MOOCs [
        <xref ref-type="bibr" rid="ref5 ref6">5, 6</xref>
        ], SWAYAM [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ], Moodle [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ], Google
Classroom, Zoom, Skype, YouTube, Facebook, WhatsApp, and Telegram. We also extend our
own previous work [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ], where we developed and tested a special course “English for Mining
Mechanical Engineers’’ based on Moodle platform for mining mechanical engineering students.
In this paper, we present two new ESP e-based courses for law and computer engineering
students, respectively, and report on their implementation and evaluation. We hope that our
ifndings will contribute to the advancement of ESP e-based course design and delivery in the
era of COVID-19 and beyond.
      </p>
    </sec>
    <sec id="sec-3">
      <title>2. Literature review</title>
      <p>
        We have analyzed and consolidated existing experience and practices at the initial stage of
the study. Latest studies describe the use of Moodle as a suitable platform to support distance
learning courses, assess its functionality and potential [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. Al Nadabi’s study focuses on
the use of technology in assessment, and contributes some guidelines that can be useful for
creating, developing, implementing, and researching large-scale high-stakes tests on Moodle.
According to his research, “Moodle activities are used in a blended learning approach either
as practice materials or as informal assessment tools for some course components” [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. Liu
[
        <xref ref-type="bibr" rid="ref12">12</xref>
        ] investigates the factors influencing ESL college students’ acceptance and use of Moodle
in their English classes. Al-An [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] identifies factors behind the usage of a blended learning
approach that could have an efect on students’ achievement, motivation, collaboration and
communication as perceived by students, analyzes obstacles faced by students in using Moodle
in blended learning. Rudnitska and Drozdova [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ] analyze the problem of first-year students’ of
economic specialties self-study organization by means of Moodle system in the process of foreign
language learning. Yurzhenko [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ] describes and analyses the work of the future maritime
specialists in the e-course. Ziyad [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ] examines tertiary education students’ acceptance of and
engagement in a Moodle-hosted writing course, measures time spent in activities, number of
downloads from the platform and number of online feedback comments. Zainuddin et al. [17]
analyses the main tools available on the online platform, and concludes that Moodle is mainly
used as a repository for materials. Doctoral thesis by del Mar Camacho Martí [18] provides
an on-line instructional model to train English Language Teachers in the use of ICT, a general
vision on the new instructional modalities from blended learning to distance learning, and deals
with the dificulties of including ICT into educational management, such as need to catch-up
and update their equipment and training programs for their teachers and students.
      </p>
      <p>Hutchinson and Waters [19] suggest that the teaching of English for Specific Purposes was
born as an evolution that responded to the needs and focused on the learners. Instead of learning
English for prestige, they learned it for work reasons. Hutchinson and Waters [19] determine
the guiding principle of ESP: “Tell me what you need English for and I will tell you the English
that you need”. Anwar [20] notices that “…the success of the ESP learning process does not
only depend on the teaching method of the teacher-designed but also the acceptance of student
learning methods as well”. With regard to ESP teacher’s tasks they are similar to any language
teacher’s the main one is to encourage the student to attend the classes, be active, to make
students interested in writing by involving them in real-world and interesting activities, provide
them with the opportunity to interact in groups, to share their ideas, and to help each other
deal with specific problems [ 21].</p>
      <p>Business English or English for Business Purposes is a part of teaching English for a Specific
Purpose. According to Fitria [22], “the goal of any Business English Course is to allow its users
to efectively communicate with others in a business environment, whether that communication
is in correspondence, face to face meetings, or other methods”. In this course, students have
particular purpose and focus for learning the language as they study English not only to
understand everyday speech, but also use the language in a special context for future career
opportunities and needs [22].</p>
      <p>Akyel and Yalcin [23] are engaged in tailoring ESP textbooks for policemen based on learning
needs analyses. They have identified the following components of the target needs analyses:
1) specification of the situations in which target learners will need English; 2) division of the
situations into communicative activities (understanding complaints, instructing, asking for
clarification etc.); 3) division of the communicative activities into communicative functions and
micro-skill for ESP situations; 4) determining what language structures and lexical items the
learner needs for target situation.</p>
      <p>In 2010 Day [24] introduced two approaches to ESP course design: English-through and
English-for. With English-for approach, we are teaching learners the specific language and skills
they need in order to function efectively at work in English. The starting point is the needs
analysis. Therefore it focuses on very special functional language. For example, a policeman is
not expected to take part in scientific conferences and write research reports during his/her
professional activity so it does not need to be in his/her course. English-for provides the
language that a learner needs to be eficient at his working place. There’s a strong emphasis
on functional language presented in context and skills work, especially role-plays, to practise
it. English-for courses are challenging enough and time-consuming, teachers have to be not
only language-experts but clearly understand the learners’ career needs and nuances. With
English-through approach, on the other hand, the focus is on developing learners’ level of
English, and the ESP field simply provides the context. There’s a strong emphasis on learning
vocabulary and reading articles about the ESP field. English-through courses are easier to create
as an educator can follow the approved syllabus and fill it with professional relevant materials.
But experience confirms that in teaching practice these two approaches are closely interrelated.</p>
      <p>However, notwithstanding the emphasis on specific language use in ESP, it should be noted
that some students have a low overall level of English in non-English speaking countries. In
these cases, some of the course content must be General English and a course syllabus might
include a combination of language points such as a review of the basic grammar alongside such
job-specific situations, participating in meetings, discussing diferent products and etc. Also the
diferent students in one group may have diferent levels of language proficiency, but they will
have similar jobs in future. These two factors should be taken into account by the educator
when designing ESP courses and activities.</p>
      <p>In most cases, ESP educators are not experts and do not have some background knowledge
of the technical, commercial and scientific areas. Nevertheless, in recent years the Internet
has become an authentic materials’ source for almost any specialism in ESP; textbooks often
provide additional materials for both teachers and students such as workbooks, photocopiable
activities, grammar booklets, the extra materials include texts, audios, videos, etc. all combine
can be easily adapted for student’s needs. Understanding their expectations helps teacher to
determine the appropriateness of the materials under consideration and chose the best solution
and activities. The vital role in eficient learning ESP plays correspondence between what
learners wish to get out of the studying and what the textbook has to ofer. Despite there being
previous research about the subject of teaching English for Specific Purposes, there is a lack of
actual change that has been made to the approaches of teaching English for business and career
promoting purposes.</p>
      <p>In view of all that has been mentioned so far, based on the previous study’s results and on
the teaching experience of Kryvyi Rih National University (KNU) and Kryvyi Rih Educational
&amp; Scientific Institute of Donetsk State University of Internal Afairs (KESI) we may suppose
that narrowly targeted English for specific purposes (ESP) courses on Moodle platform could
be an efective approach to organize distant educating process in the context of the prolonged
lockdown.</p>
    </sec>
    <sec id="sec-4">
      <title>3. Methods</title>
      <p>During the preparatory phase of the study in the non-quarantine period of 2019–2020 years we
cooperated with the teachers of KESI and KNU to observe students’ activity at classes of Foreign
Language, Philosophy of Law, Professional Psychological Training of Policemen, Conflictology
etc. It sought to examine learners’ needs and the relevant situations in which English becomes
necessary, to assess the level of communicative competencies and English language proficiency
of the students of law and IT engineers. We have resorted to technological cards to make it
possible to be accurate. Let us not dwell on the intermediate methods, instead, focus on the
objectives of the article.</p>
      <p>
        The experimental experience in our previous research helped to identify the benefits of
e-learning approach to teaching and self-tuition based on ESP Moodle course. These are [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]:
• technological flexibility : the e-platform provides easy-to-use, afordable and diverse
teaching toolkit; it allows learners to reach the course content as many times as they need so
they get a deeper understanding of the educational material; the special course
assignments have contributed to improve English language proficiency in reading, listening,
writing and speaking stemming from complex approach: glossary, texts depositary and
databases provide access to a vast range of information and allow students to develop
skimming and scanning techniques in reading; authentic materials and communication
via discussion forums facilitate foreign language fluency; word-processing applications
allow students to prepare and edit the writing assignments and then upload them on the
e-platform; multimedia and flash-based presentations enables to practice technological
skills along with foreign language skills; on the other hand, Moodle supports the lectures
to design author’s courses to be fully online, to focus on learning outcomes but not on
seeking for appropriate textbooks, printing out and replication materials; in addition,
content of courses can be updated easily;
• adaptability to student’s individual aptitude and abilities: each learner has his own pace
of understanding and remembering of the language materials and Moodle based course
makes available to follow it; students are not limited in number of attempts, there is no
time restrictions if only it is not a reading or listening comprehension test; video clips can
be slowed and replayed repeatedly according to student’s individual needs and enhance
their listening skills;
• preventing from premonition of failure: individual work combined with ongoing online
support to assist the students in his education and to avoid mishaps and criticism from
other group mates makes it possible to succeed in achieving the anticipated outcome;
• impartial assessment: Moodle grounded course makes available quick feedback on learner’s
activity and clear-eyed evaluation; ofered tools ensure quality of assessment and prevent
from cheating; there are self-check, machine check and tutor’s assessment at participants’
disposal; besides, the course can provide groupmates’ feedback exchange; as we have seen
from experience, the last way of control motivates students to advance their language
skills as they have not only produce own outcome but be an expert;
• diferentiation : Moodle ofers some ability to diferentiate tasks and assignments according
to learners’ needs and pace of studying. Multimedia resources enrich the content and
make the learning environment more interesting and appealing to the learners.
      </p>
      <p>Two newly designed ESP Moodle-based courses for prospective IT engineers and police
oficers on Moodle platform have been developed and piloted in Kryvyi Rih Educational &amp;
Scientific Institute of Donetsk State University of Internal Afairs and Kryvyi Rih National
University. The ESP courses testing was carried out with the primary objective of meeting
learner’s needs and enhancing of four language skills. Selection and analysis of practical
assignments, texts, video and audio podcasts were premised on the conceptual framework
proposed by Day [24]. The author of several ESP textbooks, he has tended to stay around the
English for … side [24]. At the same time he recognizes that both approaches are finding their
rightful place at creating ESP courses, it depends on ad hoc features of a specialism. For example,
IT engineers do not need to come in contact with many unfamiliar people so it is dificult to
imagine a lot of communicative situations with their participation; hence it appears that the
need to learn functional vocabulary and reading authentic professional texts is a starting point
for ESP designers. On the other hand, police oficers contact lots of people every day, so it is to
be taken into consideration in drawing up the special course syllabus.</p>
      <p>Accordingly, based on the results of theoretical scientific treatises and practical analyses of our
previous research we have designed the special courses “Business Communication Technology
for Law Students” and “Business English” (for Computer Engineering).</p>
      <p>Let us consider their syllabus in terms of the compatibility with four language domains
(speaking, reading, listening and writing). The course “Business English” is an optional discipline
in the second year of studying a foreign language in the field of “Computer Engineering” in
Kryvyi Rih National University, after studying the one-year basic course “English language”.
The structure of the course “Business English” includes diferent components that are used
both independently and as successive parts within the course. Each element of the course is
aimed at achieving a specific target level of proficiency in professional English. The main goal
of the discipline is the formation of students’ professional language competencies that will
contribute to their eficient functioning in the cultural diversity of educational and professional
environments.</p>
      <p>ESP syllabus for department of Computer Engineering includes four content modules such
as:
1. Work, employees and organizations;
2. Production. Marketing. E-commerce;
3. Finance. Business etiquette. Personal qualities;
4. Culture. Telephone conversations and e-mails. Business skills.</p>
      <p>The first content module considers Business English topics such as types of jobs and types of
work, recruitment and selection, ways to improve job opportunities and elaborate a personal plan
for lifelong career success in IT, people and workplaces, problems at work, managers, executives
and directors, career advice and stories from information technology experts, organizations.
The second content module of the syllabus deals with manufacturing and services, competitors
and competition, e-commerce, profitability and unprofitability, success and failure, startup
success: how to launch a Technology Company. The third content module deals with personal
ifnance, inflation and unemployment, wrongdoing and corruption, business ethics, projects and
project management, leadership and management styles. The fourth content module concerns
business across cultures, cross-culture communication, telephoning, business communication,
curriculum vitae (CV) and job applications, meetings, efective conversation, oral presentation,
agreement and disagreement, e-communication. All content modules are partially based on the
units from the book series “Business Vocabulary in Use” and include revision of grammar topics
such as tenses, time clauses, modal verbs, infinitive, gerund, conditional sentences, passive,
reported speech, etc.</p>
      <p>In developing the Business English course we used authentic texts related to employee
motivation, efective leadership, competitive advantage, and a series of professional topics. The
professional representative topics for an ESP syllabus focus on functional areas – language for
recommending, expressing opinions, giving advice, showing agreement, etc. The tasks and
activities were selected for the purpose to satisfy the emerging need for enhancing such skills
as presentation techniques, negotiating, meeting skills of future specialists. The time allotted to
Business English (one class per two weeks) is not enough for teachers to cover the whole content.
As a result, some points are left uncovered. To overcome this problem, we suggest using Moodle
course and where possible, leave reading and writing tasks (individual and collaborative work)
for self-study or homework on this platform. According to quarantine requirements student
talking time is organized on Google Meet, which ensures plenty of opportunities for speaking
practice and discussion PowerPoint presentations.</p>
      <p>Accordingly, based on the results of the observation, students’ and tutors’ interviews we
have designed another special course “Business Communication Technology for Law Students”
(https://elearning.dli.donetsk.ua/course/view.php?id=516#section-0). The course is represented
on the e-learning site of Kryvyi Rih Educational &amp; Scientific Institute of Donetsk State University
of Internal Afairs on Moodle platform. 258 students of diferent legal specialisms are engaged in
its approbation. It is intended for advanced students specializing in criminal police, preventive
activities, pre-trial investigation, law enforcement activity and other related specialisms. The
purposes of the course have been established in accordance with the criteria of authenticity,
purposiveness of the language, and professional appropriateness of the content. This therefore
corresponds fully to English-through and English-for approaches. The program of the course
is targeted at the wide range of students of legal specialisms of the 2nd, 3rd and 4th years
of studying. It stems from their willingness and readiness to adopt learning material and
to understand its applicability in their career context. We have in mind the proper level of
professional knowledge and also their level of language proficiency. Besides, the ESP course
demands motivation, dedication and responsiveness from the students. The main objective of
the special course is to improve students’ reading, listening, writing and speaking skills within
professional context. The course is structured at diferent levels of proficiency and our program
integrates the skills in the professional area into foreign language proficiency.</p>
      <p>Let us detail the learning outcomes according to the language domains. By the end of the
course students should:
• reveal subject-specific language from a range of authentic sources;
• communicate about legal topics;
• read and comprehend specific legal texts, course brochures and job advertisements;
• diferentiate and exploit various sources of information (written, spoken and video);
• be aware of principles of writing study- and work-related letters;</p>
      <p>The special course “Business Communication Technology for Law Students” consists of ten
topical units, which are summarized here.</p>
      <p>Syllabus of special course “Business Communication Technology for Law Students”:
Topical unit 1 “Importance of Communications Skills for Police Oficer’s Career”; by the end of
this unit students will be able to: acknowledge the need to apply efective
communication in practice of law enforcement activities; understand topical vocabulary
and learn to use it in an appropriate context; support topical discussion.
Topical unit 2 “Technique of Oral and Written Professional Communication”; learning
outcomes: to get acquainted with communicative techniques, identify the key
sentence (topic sentence) in a paragraph, write an appropriate CV.</p>
      <p>Topical unit 3 “Conflict Resolution Technics for Dealing with Conflicts”; learning outcomes: to
collect and organize information, develop an understanding of authentic topical
video and carry out practical activity in accordance with a current legislation.
Topical unit 4 “Technique of Business Discussion with a View to Get Necessary Information”;
learning outcomes: to master the information of the topical text, make up a plan
using the keywords and phrases, annotate the texts.</p>
      <p>Topical unit 5 “Etiquette and Code of Ethics for law oficers”; learning outcomes: expound
critical thinking abilities and cultivate work ethics, improve listening skills; select
and summarize the important information.</p>
      <p>Topical unit 6 “Interrogation of Witnesses and Suspects”; learning outcomes: exercise skills of
summing up the video information, summarize the information, and make up
constructive dialogues.</p>
      <p>Topical unit 7 “Collaboration with Civil Society and Preventive communication”; learning
outcomes: to be aware of exploiting iron in the modern world, creation and
excavation of iron ore deposits, adopt the information from video, draft the
report of the survey.</p>
      <p>Topical unit 8 “Law oficer’s positive image formation”; learning outcomes: to analyze the
information of the video, speak confidently about the key terms connected with
positive image of law oficers; plan a presentation on the topical video.</p>
      <p>Topical unit 9 “Intercultural Business Communication Technique”; learning outcomes: to
understand the elements of culture and intercultural communication that impact
business interactions (based on the video), analyze a written text in terms of
layout, genre, functional types, to enhance your skills in the dimensions of
intercultural competence.</p>
      <p>Topical unit 10 “Communication with Mass Media”; learning outcomes: to discuss the political,
legal, and economic influence of media industries and the balance between
business interests and serving the public, analyze media messages and their
impact on society and the individual through a critical lens and recognize the
purpose and influence of diferent media messages on diverse audiences.</p>
      <p>Vocabulary plays a crucial role in ESP courses. It is important to prepare the word-list of
target vocabulary previously and add to about 25-30% of non-target lexis that is in the text
or video. Ready-made vocabulary provides a good basis from which to further refine the text
/ video and makes it possible to understand clearly (to select) what new words to focus on.
The ESP course “Business Communication Technology for Law Students” on Moodle platform
provides an opportunity to enrich topical vocabulary of the students drawing up Glossary. All
the stakeholders are free to add new items, whether they are target, non-target or emergent
vocabulary items (emergent vocabulary occurs unplanned during the lesson or working with
the text). Each topic of the course contains Glossary, its core part is prepared beforehand by the
tutor and experience has shown that about 40-50% of new words are added by trainees.</p>
      <p>The Business English course for Computer Engineers also includes Glossary on the main
page which is called “Business English Vocabulary”. Student can easily add to and find in this
Glossary the most common words and Business phrases, with definitions. In the process of
creating an entry, they have to find the definition of a new word on the Internet and give an
example of using it in an article or a living conversation. Each entry appears with the author’s
name and the teacher can rate it. The work on creating a common glossary of the student group
supports collaborative work, expands business vocabulary, develops the ability to analyze data,
highlight the main thing, sort information, also enhances proficiency in reading and writing.
This Glossary combines and links two approaches English-through and English-for since the
dictionary can contain not only professionally-oriented vocabulary but also words that are
found outside the future work environment.</p>
      <p>Designing practical video and reading exercises is fully in line with the English-for approach.
The source of vocabulary in the course is the authentic reading and listening texts given from real
police experiences and training courses for policemen in Canada. As regards the assignments
to test understanding of those videos and texts, their wording comply with English-through
approach, for example, watch the video and complete the notes below with the appropriate
words; put these terms in the order they appear in the video; match the words to their meanings
etc. One of the exercises there is on figure 1.</p>
      <p>We are working on listening skills based on authentic professional oriented material. This
approach works well with drilling exercises aimed to remember the words, collocations or
constructions. At the next stage students need to exploit the collocation in real communication.
So it makes sense that each unit of the course concludes with a communicative task. Taking
into account opportunities which Moodle provides and specific circumstances of e-learning we
have developed the communicative situations on the basis of Forum module (figure 2), which
makes it possible to organize asynchronous discussions lasting for limited by the teacher period
of time.</p>
      <p>It is really convenient for learners because they do not have to write their view at once, there
is some time to think about and frame their thoughts. Successful online interaction on Moodle
forums allows students to drill not just writing skills but the ability to incorporate content
into higher levels of thinking, namely critical thinking. There are a few types of forums, for
example standard one – every participant is able to start his/her own discussion or otherwise
continue someone else discussion, another type – the tutor can limit the time of debates, the
number of replies, can allow to upload the files if it supports the learner’s point of view. By and
large, experience supports this method. It motivates students to communicate with each other,
they do not pay attention if the opponent is the 4th or the 2nd year student, they tolerate any
other distinctions and the only thing that makes sense is to find support for their position and
ifnd the right words to defend their point of view. The role of a tutor is to come up with the
suitable career oriented topic to discuss, to frame the task clearly and facilitate the learners’
discussion in the proper context. For example, the topic is: How Soft Skills in Police Can
Help Win the Day; the ofered communicative situation is: Did you know that some of the
skills demanded of police oficers from society include critical thinking, conflict resolution,
trust-building, adaptability and active listening?; the instruction is: How does communicative
approach afect community relations? Write 3–5 sentences. Try to reply to your group mates’
ideas (https://elearning.dli.donetsk.ua/mod/forum/view.php?id=20499). English-for approach
is appropriate to make up such tasks. It is all needs-based. It focuses on the language and
communicative skills that are relevant to the learner’s prospective career situations. Diferent
types of forums can compensate a lack of live communication, to a certain extent.</p>
      <p>Each discussion topic introduced in the course Business English for Computer Engineers
(figure 3) includes a video clip selected by the teacher and several questions for students
(http://mlib.knu.edu.ua/course/view.php?id=20507). We use the standard forum for general
use with open discussion. The teacher and manager have permission to rate student replies.
This activity created according to the English-for approach and promotes efective written
communication, drills reading and listening skills.</p>
      <p>A wiki is a very popular and fast method for creating content or documents as a group.
Teachers can post new assignments for students to submit and has editorial control. Wiki tool
is used in Business English course for the following purposes:
• students’ collaboration; Wikis provide inter-classroom collaboration, cross-classroom
collaboration, i.e. students can work collaboratively on projects, creating a class product;
• audience extension; work can be organized in diferent ways, it can be done individually
(everyone has their own wiki which only they can edit) or collaboratively (everyone being
able to edit it). A teacher can give a task to one or two students, engage all group in work
or even several groups the same specialty;
• facilitation of student work, i.e. they can easily distribute work between group mates.</p>
      <p>The wiki enables editing of an existing document in a really meaningful way, get feedback
and allows integration with the work of others;
• practice and improvement of writing skills; Wikis enhance the process of student writing
by allowing them to post as much, and as often as needed. It enables teachers to view
drafts contributes to efectively assessing student development in writing;
• reflection and generalization of knowledge; Wikis also provides a space for students to
construct and reconstruct knowledge.</p>
      <p>The assignments are posted on Moodle using the Wiki tool for course Business English for
Computer Engineers. Students have to find out diferences between Resume, CV and Bio-Data,
complete the chart (figure 4), list types of resume, and prepare tips for making an efective
Resume, CV and Bio-Data (http://mlib.knu.edu.ua/mod/wiki/view.php?id=16201). These papers
are the most typical documents to use in the hiring process, possess their own importance
and specialty, most of the students are confused with what is the diference between them.
This assignment is an example of cross-classroom collaboration, everyone being able to edit
this chart, fill empty cells, in this way students from two groups have opportunities to work
together.</p>
      <p>Wiki Jobs in IT is posted on Moodle within studying the first content module “Work,
employees, and organizations”. IT professionals help companies maintain their digital infrastructure,
provide troubleshooting assistance to technology consumers, keep data security procedures.
Students have to provide examples of IT jobs that help them find the right career path that
suits their interests, skills, and goals. The assignment involves searching for information
on average salaries, typical duties, and requirements for IT professionals. In the process of
completing this assignment or any other Wiki, students create multiple drafts while
improving their writing, because of the way multiple authors’ comment and change texts. In the
Wiki, multiple drafts can be easily viewed through the revision cycle in the page history
(http://mlib.knu.edu.ua/mod/wiki/history.php?pageid=53&amp;page=0). Figure 5 provides a guide
to changes the student made, a record of time and date, the process of writing that students
undertook, and a history of all versions.</p>
      <p>Another Wiki assignment deals with the topic Job Interview (http://mlib.knu.edu.ua/mod/
wiki/view.php?id=16205). Students have to know its types, how to handle a job interview, which
is an important part of employment, what tips they should have in mind when they apply for
a particular job, peculiarities of job interview etiquette, and be ready for the most common
questions. This assignment is an example of English-for approach and online inter-classroom
collaboration, students edit this online document, distribute work between group mates, make
a table of content, then look for the necessary information, place it according to sections, and
ifnally create a class product.</p>
      <p>The database activity (figure 6) on Moodle platform allows students to independently build
a bank of record entries about topics of the Business English course for Computer Engineers
(http://mlib.knu.edu.ua/mod/data/view.php?id=16210). The structure of the entry is defined by
the teacher and include text, slide, URL with useful resource, and chart. This activity allows
students to search the collection of records within the course, evaluate them and left their
comments on entries. Eficient use of this activity in the context of the English-for approach
promotes developing student reading and writing skills. Also, these assignments develops
critical thinking and initiative, the ability to search and analyze data, facilitate collaboration,
and provide access to a piece of new information.</p>
      <p>On the other hand, English-through approach is equally eficient. Let us consider the example
of that, while policemen are fighting crime and hanKESIng emergencies they probably come
across many English speakers. Some may commit crimes, while others may be victims of crime.
In both cases, police oficers need to ask and answer questions in English. Their job may also
require them to speak to English speaking witnesses (https://elearning.dli.donetsk.ua/mod/quiz).
In the course “Business Communication Technology for Law Students” the trainees are ofered
to put the words in the right order to get the question or replies necessary to provide some
information for English speaking tourists, ask for some identification or pull people over. This
type of tasks includes three exercises from 8 to 10 questions and replies each. While the learners
are putting the words in the right order, they are learning important career oriented phrases
and collocation. We have used English-through approach to revise the grammar rules but
used functional lexis. This proves once again that combining and mixing of English-for and
English-through approaches are eficient in teaching ESP courses.</p>
      <p>Another tool Moodle provides to teach ESP courses efectively is Interactive content (H5P). It
enables the tutor to create interactive videos, question sets, drag and drop questions and many
others. In addition to diversifying and makes bright the process of learning, interactive activities
emphasize the relevance of professional lexis, videos and texts the teachers have selected for
ESP course (figure 7).</p>
      <p>We are working on listening skills by giving the students enough challenging things to do;
they cannot listen to the text again and again but have to catch the point at once. All of these
things could conceivably be done if the learners are prepared and familiar with the lexis. In
interactive content activities ESP language are professional oriented. They will apply this
knowledge in the future career (https://elearning.dli.donetsk.ua/mod/hvp/view.php?id=33168);
everyone will take a job interview. In addition listening exercises are appropriate in both
teaching-learning models (online or in-class). If the listening exercises are targeted on the more
detailed learning the lexis and text analysis, the students can access to the listening and video
material without limitation, they can control the mode of playback – pause, stop, or use rewinds
the video. Diferent forms of learning, remembering and recalling are at teacher’s and student’s
disposal due to applying of Moodle.</p>
      <p>In addition, there are other options of online learning run on the Moodle platform. We have
worked out assignments, quizzes and exercises for the Moodle course, which are available to the
students online, and can be accessed from anywhere. The participants of the experiment have
completed the same tasks during blended and traditional classes that have shown the diference
between paper and computerized tests. When completing a quiz or assignment on Moodle
platform, the students receive immediate feedback on their answers, identify their mistakes,
re-attempt quizzes (pass the test once more time) or resubmit the assignment. The special
course includes a great variety of activities. The exercises have been categorized according
to English-for and English-through approaches and they have positive influence on English
language proficiency.</p>
      <p>Video conferencing helps compensate for the lack of live communication during a lockdown
and we use it as an additional tool to Moodle within complex training Computer Engineers
on Business English course. Due to Google Meet educators can see on the screen the whole
student group, conduct discussions, and develop speaking skills. When doing distance learning
video conferencing helps us to check student’s pronunciation and communicate with them more
clearly with facial expressions, and intonation. Educators or students can present their screen or
a specific window in Google meet, share information such as documents, charts, tables, photos
and etc.</p>
      <p>Figure 8 provides one of the examples of Google Meet implementation in online teaching
Business English course for Computer Engineers. The student shares his screen with the
PowerPoint presentation on the topic “The Essential Rules of Phone Etiquette”. The process
of preparing slides increases the visual impact of information, helps students to focus on a
particular topic, analyze and synthesize the material. The question and answer session begins
after the student’s public presentation of the slides. Such activities are proposed in relation to
the English-for approach facilitate to evolve self-confidence, creativity, listening and speaking
skills.</p>
      <p>BigBlueButton makes it possible to design the links on video online classes in real time in
the Moodle course immediately. The web-conferences create an illusion of real presence in
the classroom which has a positive impact on the learners’ attitude to educational process,
they expand bilateral cooperation of students and tutors giving the opportunity to ask for clear
explanations and getting feedback. BigBlueButton ofers some ad hoc options, for example,
the teacher can determine the time range of joining the BigBlueButton conference beforehand
and note it into the students’ timetable (calendar), note the name and description of a coming
lesson. Moodle service sends messages to every student enrolled the course automatically. The
learners accede to the web-class easily with no special links or invitations. The only thing they
need to do is to enter the course and press the BigBlueButton. One more feature of this Moodle
tool is capability to facilitate two or even more conference halls simultaneously.</p>
      <p>Taken together, these results suggest that Moodle can be an ideal platform for promoting
eficient distant studying and improving language skills because it creates multi-tool learning
environment that is convenient to use by teachers and students as well.</p>
    </sec>
    <sec id="sec-5">
      <title>4. Conclusions and prospects for further research</title>
      <p>The objective of this study was to explore the efectiveness of ESP e-based courses, specifically
“Business Communication Technology for Law Students” (KESI) and “Business English” (KNU),
delivered through the Moodle platform. Our research delved into the potential of this approach
in improving the English language proficiency of prospective law enforcement oficers and IT
engineers. The data we gathered through this study vividly demonstrate that specialized courses
on Moodle ofer a powerful means to teach and enhance all four language skills—speaking,
writing, listening, and reading—both during the lockdown period and beyond.</p>
      <p>Our investigation went further by scrutinizing the relationship between the advancement of
these language skills and the educational tools provided by Moodle and other resources, such as
Google. In this context, video conferences, particularly those facilitated by BigBlueButton within
the Moodle environment, emerged as a game-changer, ofering a wide array of opportunities for
oral communication in remote teaching and learning settings. Interactive content, notably the
use of H5P, empowers course designers to create engaging and interactive multimedia resources,
enriching the learning experience and significantly impacting listening, reading, and writing
skills.</p>
      <p>Moreover, the strategic deployment of various Moodle features like forums, wikis, and
database activities in the context of an English-for-specific-purposes (ESP) approach proved
instrumental in enhancing reading and writing skills. The collaborative nature of WIKI and
forum services fostered a free exchange of thoughts and ideas, aiding students in overcoming
language learning barriers and uncertainties.</p>
      <p>In sum, our results strongly afirm that Moodle-based special courses provide a robust
alternative to in-person instruction. These courses enable learners to develop and advance their
speaking, listening, writing, and reading skills across the four essential language domains. The
guidelines established in our study underscore the importance of:
• Outcome-Oriented Approach: Prioritizing real-world applicability over form, with a focus
on authentic and career-relevant materials. Practicality serves as a powerful motivator
for language learning.
• Functional Language Integration: Embedding language elements, such as lexical sets,
collocations, and grammar structures, into career-relevant contexts, making language
phenomena easier to remember.
• Speaking and Listening Emphasis: Placing greater emphasis on speaking and listening
skills, aligning with the needs of professionals in training.
• Learner-Centered Approach: Involving learners in content creation and interactive
communication, fostering their active participation in the learning process.
• Teacher Facilitation: Transforming the role of the teacher from a lecturer to a co-facilitator,
thus reducing teacher explanations and promoting clear and meaningful guidance.</p>
      <p>Our research contributes to the ever-expanding field of e-learning on the Moodle platform.
The empirical findings shed new light on the design and implementation of ESP Moodle-based
courses in the context of remote learning during pandemic-related disruptions. The wealth
of features and activities ofered by Moodle and other online resources allow ESP courses to
partially bridge the gap left by traditional in-person education.</p>
      <p>It’s important to note that this paper presents the intermediate results of our experiment.
We anticipate a comprehensive qualitative and quantitative analysis of students’ language
proficiency by the end of this year. This analysis will provide valuable insights into the impact
of the lockdowns on education, comparing student performance in 2018-2019 with that in
2020-2021. This area of research promises to be a fertile ground for future investigations.</p>
      <p>In conclusion, Moodle proves to be an invaluable platform for efective distance education
and self-paced learning, empowering both educators and students with a multifaceted learning
environment. As the digital landscape continues to evolve, exploring new pedagogical avenues
and leveraging the capabilities of platforms like Moodle remains a compelling prospect for
further research in the field of computer-assisted language learning.
URL: https://arastirmax.com/en/publication/contemporary-educational-technology/7/4/
314-330-technology-mediated-elt-writing-acceptance-and-engagement-online-moodle-course/
arid/93715c4b-2d50-442f-b0e0-88e966205eef.
[17] N. Zainuddin, R. Idrus, A. F. M. Jamal, Moodle as an ODL Teaching Tool: A Perspective of
Students and Academics, The Electronic Journal of e-Learning 14 (2016) 282–290. URL:
https://academic-publishing.org/index.php/ejel/article/view/1798.
[18] M. del Mar Camacho Martí, Teacher Training In ICT-Based Learning Settings: Design
And Implementation Of An On-Line Instructional Model For English Language Teachers,
Ph.D. thesis, Universitat Rovira i Virgili, 2006. URL: https://www.tdx.cat/bitstream/handle/
10803/8919/tesiMarCamacho.pdf.
[19] T. Hutchinson, A. Waters, English for Specific Purposes: A Learner-Centered Approach,</p>
      <p>Cambridge University Press, Cambridge, 1987. doi:10.1017/CBO9780511733031.
[20] K. Anwar, Linking Interest, Ways of Learning, and English Learning Needs for Midwifery
Students, in: Proceedings of the International Conference on Community Development
(ICCD 2020), Atlantis Press, 2020, pp. 382–386. doi:10.2991/assehr.k.201017.085.
[21] M. Sojda, The Importance of Teaching ESP, in: Modern Approaches and Innovative</p>
      <p>Tendencies on English Language Teaching, 2015. URL: http://interconf.fl.kpi.ua/node/1245.
[22] T. N. Fitria, Business English as a part of teaching English for specific purposes (ESP)
to economic students, Jurnal Education and Economics 2 (2019). URL: https://www.
researchgate.net/publication/336146723.
[23] A. Akyel, E. Yalcin, Principles Involved in Writing an ESP Textbook for Turkish Policemen,
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