=Paper= {{Paper |id=Vol-3608/paper8 |storemode=property |title=Russian information-psychological special operations in Ukraine and peculiarities of system design for their countermeasures |pdfUrl=https://ceur-ws.org/Vol-3608/paper8.pdf |volume=Vol-3608 |authors=Oleksandr Markovets,Mykola Buchyn,Anastasiia Kovalchuk,Taras Basyuk |dblpUrl=https://dblp.org/rec/conf/scia2/MarkovetsBKB23 }} ==Russian information-psychological special operations in Ukraine and peculiarities of system design for their countermeasures== https://ceur-ws.org/Vol-3608/paper8.pdf
                         Russian Information-psychological Special Operations in
                         Ukraine and Peculiarities of System Design for Their
                         Countermeasures
                         Oleksandr Markovets, Mykola Buchyn, Anastasiia Kovalchuk and Taras Basyuk
                         Lviv Polytechnic National University, Bandery Str. 12, 79013 Lviv, Ukraine


                                         Abstract
                                         The article includes the analysis of the peculiarities of the using information technologies by
                                         Russian Federation in the context of conducting information-psychological special operations
                                         in Ukraine at the present stage. Russian information-psychological operations’ in Ukraine
                                         essence, peculiarities, aims, subjects, objects and distribution channels are disclosed. The
                                         periodization of the transformation stages of Russian information-psychological operations
                                         against Ukraine is disclosed. The role of modern media in spreading key messages in the
                                         context of conducting information-psychological operations in Ukraine is shown. The design
                                         of the system for analyzing posts in social media using an object-oriented approach was
                                         carried out.

                                         Keywords 1
                                         Informational technologies, information-psychological operations, messengers, information
                                         warfare, information security, cybersecurity, social media, manipulations, propaganda,
                                         Russian Federation, Ukraine.

                         1. Introduction
                             The confrontation between states is an integral element of modern international system. Since the
                         emergence of the first political entities its leaders sought to find new effective methods of neutralizing
                         and subjugate opponents. The development of information technologies and increasing role of
                         information in society caused the advent of new techniques of information flows manipulating, which
                         allow changing the object’s of influence mind, values and even the model of behavior.
                             Information-psychological special operations (next – IPOs) were an important part of states’
                         foreign policy yet in the XX century. Over the time the role of IPOs as an instrument of achieving
                         governments’ hidden purpose has only been increasing. Information influence was mostly used in the
                         USA and the USSR. After the collapse the Soviet Union became an active subject of conducting
                         information-psychological operations. The state didn’t only become the successor of the USSR, but
                         also inherited and developed all the propaganda methods of waging information warfare against its
                         geopolitical opponents.
                             One of the vivid examples of waging hybrid warfare is Russian information warfare against
                         Ukraine, in the frames of which the government of the Russian Federation systematically exerts
                         influence on Ukrainian political leadership and population. In this context the research of the essence
                         and peculiarities of information-psychological operations conducted by Russia will allow to
                         understand the official Moscow’s key goals and objectives in Ukraine as well as highlight information


                         SCIA-2023: 2nd International Workshop on Social Communication and Information Activity in Digital Humanities, November 9, 2023,
                         Lviv, Ukraine
                         EMAIL: oleksandr.v.markovets@lpnu.ua (O. Markovets); mykola.a.buchyn@lpnu.ua (M. Buchyn); kv.anasta.ev@gmail.com (A.
                         Kovalchuk); Taras.M.Basyuk@lpnu.ua (T. Basyuk)
                         ORCID: 0000-0001-8737-5929 (O. Markovets); 0000-0001-9087-5123 (M. Buchyn); 0000-0002-8462-8705 (A. Kovalchuk); 0000-0003-
                         0813-0785 (T. Basyuk)
                                    ©️ 2023 Copyright for this paper by its authors.
                                    Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).
                                    CEUR Workshop Proceedings (CEUR-WS.org)



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Workshop      ISSN 1613-0073
Proceedings
methods of its implementations for further development of techniques to counter Russian information
aggression.
   The purpose of the study – is to carry out a comprehensive analysis of the problem of Russian
information and psychological special operations in Ukraine and the features of designing a system
for countering them.
   Research hypothesis – the Russian Federation is currently actively using information and
psychological special operations against Ukraine, which pose a significant threat to national security
and require the design of a system to counter them.
   The following methods were used during the research: logical: analysis, synthesis, induction,
deduction; general scientific: historical - to highlight the evolution of Russia's use of IPOs methods in
Ukraine; systemic - for consideration of IPOs as a complete system of forms and methods of
information influence; structural and functional - to clarify the structure of the IPOs and the
peculiarities of the impact of their individual elements: comparative - to compare the goals and means
of the IPOs of the Russian Federation in Ukraine from 2000 to today; modeling – for designing a
system to counteract Russia's use of IPOs against Ukraine; empirical: the method of document
analysis - to determine the regulatory and legal regulation of information influence in the Russian
Federation; qualitative and quantitative content analysis - to identify the key messages of Russian
propaganda and disinformation at the current stage.
   The work includes an introduction, analysis of the source base, the main part, which includes 4
subsections and highlights the main results of the research, conclusions, a list of used literature.

2. Related Works
   Despite the novelty, information-psychological special operations became the object of research
for many scientists, experts and specialists in the field of information technologies. Taking into
account the applied nature and the modernity of the described events, the source base of our research
includes both scientific publications and analytical materials or news, which reveal certain facts about
the use of information-psychological special operations by the Russian Federation.
   Literature on the topic of the research can be divided into two groups. The first concerns the
disclosure of general concepts, related to information-psychological operations or related categories.
Thus group includes the researches of information-psychological special operations as one of the
modern instruments of geopolitical confrontation [1]; information-psychological struggle and its
peculiarities [2]; theoretical approaches to defining information-psychological special operations [3];
information-psychological influence, its exerting and methods of counteracting [4]; analysis and
implementation of information-psychological operations in the context of waging hybrid warfare [5];
information-psychological special operations as a challenge to states’ security and protection [6];
psychological operations, its techniques, tactics and procedures of realization [7], [8], [9], [10].
   This group of sources should also include research on the specifics of information-psychological
special operations and mechanisms of countering informational and psychological influence. In this
context, it is worth mentioning the works devoted to the issue of information security in the frames of
waging a hybrid war and the role of journalism in it [11]; research on information resistance as a
mean of countering socio-psychological strategies of information warfare [12]; analysis of the
information war on a global scale and its cognitive effects [13]; research of the mechanisms of
countering fake information, which is the key to ensuring the information security of any state [14];
research of information as a modern geopolitical weapon [15]; analysis of behavior in social networks
and manipulation of public opinion [16], etc.
   Considering the fact, that the information-psychological special operations are most widely and
effectively used to correct the results of the will of citizens during elections, a number of literary
sources refer to the analysis of the impact of information-psychological special operations on the
election process and democracy, and especially in the context of the security threats during the use of
electronic voting [17], [18].
   Another group of literary sources refer to the practice of information-psychological operations
conducted by the Russian Federation. On the one side, this group includes the literature, which
generally characterize the Russian Federation as the subject of information-psychological special
operations at the present [19], [20], [21]; reveals the anatomy of Russian disinformation [22];
examines Russian Internet policy as network authoritarianism and the mechanism of using
information as a geopolitical tool [23]; reveals Russia's information war against the West through the
Russian government's use of hacking, propaganda and election manipulation [24]. On the other side,
this group also consists of researches of peculiarities of conducting information-psychological special
operations against Ukraine. In particular, it goes about the general analysis of Russian information
campaigns against Ukraine [25]; research of the reasons of an aggressive behavior and the full-scale
invasion on the territory of Ukraine on the 24th of February 2022 [26]; disclosure of the features of
disinformation in the media space during the war in Ukraine, aimed at forming the opinion that the
culprit of Russia's invasion of Ukraine is the USA, NATO and Ukrainian society [27]; field studies of
disinformation during the Russian-Ukrainian war through the prism of the perception and opinion of
the Ukrainian population regarding the manipulation of information [28], etc.
    The basis of the source base of the research are the works of Ukrainian and foreign researches,
analytical reports of NATO, field manuals of the Armed Forces of the USA, legislation of the Russian
Federation as well as publications of the online newspapers. At the same time, despite considerable
attention to the problem of the information and psychological influence of the Russian Federation in
foreign countries, the studying of the Russian IPO in Ukraine from the 2000s to now remains
fragmented, and therefore requires deeper and more careful analysis.

3. Results and Discussion
3.1. Concepts and types of information-psychological operations
   Information- psychological special operations is one of the examples of selective and purposeful
use of information flows in order to influence the target audience. It should be mentioned, that in
foreign sources (mostly English-language) the separate forms and abbreviations of the concept are
used: «PSYOPS» - psychological operations and «IO» - information operations, as well as «IPO» -
information-psychological operation.
   The evolution of the means of information and psychological influence as well as differences in its
exerting in different states caused the emergence of various approaches to definition of the concept
“information-psychological special operations”. The origin of the term is associated with the creation
of the propaganda division led by the military intelligence of the American Expeditionary Force in
1918, and its first used – with the surrender messages sent to the Japanese mainland in 1945. The term
remained generic for decades, despite the fact its components were actively used by the countries of
the world [7].
   The official definition of “psychological operations” was firstly established in the field manual of
the Armed Forces of the USA in 1979. It was mentioned, that the psychological operation
encompasses political, military, economic and ideological actions, which are planned and conducted
with the aim of creating in neutral, friendly and hostile foreign groups emotions, attitudes or behavior,
favorable for the achievement of national goals [10].
   One of the modern definitions, suggested by Ukrainian researchers V. Zhadko and Y.
Kharytonenko explains IPOs as the planned use of technologies and means of spreading information
for influencing the people’s mind in a broad sense; and as an instrument of influence, which is
practically used during combat operations with the aim to demoralize opponent – in narrow sense [4].
According to the statements of Russian scientists A. Manoilo, A. Petrenko, D. Frolov, V. Veprintsev
IPOs – the complex of measures to manipulate the information flows in order to achieve advantage
over the enemy. Ukrainian researcher H. Pocheptsov explains such operations as communicative
technologies, which change the behavior and the mind of people by influencing psychological state of
the target audience [3].

Table 1.
Main definitions and the goals of IPOs
                  Definition of IPOs                                 Goal of the IPOs
 Political, military, economic, ideological actions    Creation of emotions, attitudes or behavior,
                                                          which is favorable for the achievement of
                                                                        national goals
   Planned use of technologies and means of                    Influencing the people’s mind
            spreading information
     Instrument of influence during combat                    Demoralization of the opponents
                  operations
 Complex of measures of the information flows           Achievement the advantage over the enemy
                manipulations
          Communicative technologies                   Change of the people’s behavior by influencing
                                                         the target audience’s psychological state

    One more definition was suggested by NATO and the US Ministry of Defense. It separates the
concepts “psychological” (PSYOP) and “information” (IO) operations. ІО is explained as integral use
of information possibilities during combat operations in order to influence, obstruct, corrupt and usurp
decision-making of actual and potential adversaries with the simultaneous protection of the domestic
one. IO is first of all military activities in information space, which has exactly defined goals, and also
includes offensive and defensive measures aimed at influencing the opponents decisions and
manipulating information and information systems. Instead psychological operations are the pre-
planned activities, which involve the use of communication methods and the other resources on the
target audience to influence their attitude, behavior, perception and interpretation of the reality. It is
emphasized that PSO is build on a certain psychological theme (a prepared narrative or idea), and the
greater the sensitivity of the target audience to the topic or tool of PSYOP, the greater the probability
of success of the operation. In accordance to the mentioned above, PSYOPs are conducted in
peacetime, and IO – during military operations [6].

Table 2.
The difference between information and psychological operations
          Criteria               Information operations                   Psychological operations
    The essence of the         Integral use of information               Pre-planned activity, which
          concept                     technologies                         includes application of
                                                                          communicative methods
           Goal                     Influence, obstruction,                Influence on the target
                               corrupting, usurping the decision-      audience’s attitudes, behavior,
                                 making with the simultaneous         perception and interpretation of
                                protection of the domestic one.                  the reality.
   Methods of the use            Manipulation of information           Preparation and spreading the
                                                                             narratives and ideas
  Context of application           During military operations                     Peacetime

    In our opinion, information-psychological special operations should be understood as the complex
of particular actions, which has relevant information spreading and interpretation, involves
manipulation, misrepresentation, and aims to shape the object’s certain emotional and psychological
state and reactions, needed by the subject.
    It should be mentioned, the term IPOs is often used in the context together with the concept
“information warfare”, which unlike IPOs is more strategic in nature. Thus, it can be argued that
information warfare is a complex of information and psychological special operations.
    Modern researchers distinguish offensive and defensive IPOs (although a significant part of such
operations is mixed). By the goals and orientation, the operations aimed at making the decisions
required by the customer, obtaining or demonstrating compromising material, disrupting the political
system and/or society, as well as destabilizing the opponent are also identified. Short-term (up to 2
weeks), medium-term (up to a month) and long-term (more than 4 weeks) are distinguished by the
criterion of duration [11].
    In the Allied Doctrine on Psychological Operations, developed by NATO, the following categories
of IPOs are defined: strategic (planned operations to gain support and strengthen cooperation with
friendly and neutral audiences as well as weaken the capabilities and desire of enemy audiences to
carry out aggressive actions); crisis (operations, which are the part of the settlement of crisis situations
and are conducted to create a favorable atmosphere and desire for cooperation between the parties to
the conflict and the civilian population); military (as part of combat operations against a defined target
audience in order to defeat the enemy or eliminate his desire to continue aggression) [8].

Table 3.
Main types of IPOs
                     Criteria                                          Types of IPOs
                Focus on the object                                      Defensive
                                                                         Offensive
                                                                           Mixed
              Goals and orientation                     Aimed at making the decisions needed by the
                                                                           object
                                                            Aimed at obtaining or demonstrating
                                                                  compromising material
                                                          Aimed at destabilization of the opponent
                     Duration                                   Short-term (up to 2 weeks)
                                                               Medium-term (up to 1 month)
                                                              Long-term (more than 1 month)
               Context and purpose                                       Strategic
                                                                            Crisis
                                                                          Military

3.2. Goals, methods and forms of conducting information-psychological
special operations
   According to the statements of V. Horbulin, the main goal of IPOs is the manipulation of the target
audience’s consciousness. And the tasks can be the following: changing or fixing in the people’s
consciousness particular views and ideas, misinforming and intimidating the population, as well as
weakening the existing beliefs, which form the basis of society. Another scientists V. Petryk
distinguishes such goals as: inducement to make decision beneficial to the initiator, obtaining
compromising material for its further use and destabilization of the social/political/economic order
[4].
   Considering the fact, that IPOs are conducted in both peace- and wartime, the following
distribution of operation tasks can be made. In peacetime: destabilization of socio-political situation in
the country; demoralization of the civilian population and the military; creating and aggravating
contradiction between political forces, creating prerequisites for a social explosion. In wartime:
undermining the psychological and morale of the opponent’s army; creation and exacerbation of
contradictions between the military, society and political forces; supporting the opposition and
inciting it to confront the authorities [5].
   Based on the analyzed approaches to defining IPOs, the following goals of the information-
psychological special operations can be distinguished (see Figure 1).
                                                     Change of the
                                                         basic
                                                       society’s
                                 Spreading              values
                               disinformatio                                  Intimidation
                                     n



                   Inducement
                   to make the                                                           Destabilizatio
                    particular                                                             n of the
                    decisions                           Main goals                          society
                                                         of IPOs



                                                                                       Ensuring
                       Demoralization                                                victory in the
                         of society                                                   elections to
                                                                                        the right
                                                                                      politicians
                                          Shaping the                Shaping the
                                           subject’s                 opponents’
                                           positive                   negative
                                            image                     external
                                                                       image



Figure 1: The main goals of IPOs

    The subjects of IPOs are the people and sources, which are directly engaged in exerting
information and psychological influence, in particular: political authorities and state special services,
media, non-governmental organizations, Internet-platform etc. [1].
    The objects of IPOs (or the target audience) are the people or groups of people, whom the
specified influence is directed to. According to the US Field Statute “Psychological Operations,
Tactics, Techniques and Procedures”, published in 2003 there exist several types of the objects of
influence (see Table 4) [9].

Tаble 4.
Main objects of IPOs
       Objects of IPOs                                   Characteristics of the objects of IPOs
        Primary groups                               Small social groups, families and companies
      Secondary groups                         Political or governmental structures, organizations and
                                                                     associations

          Categories                          Large groups of people who share certain demographic
                                                                  characteristics
         Aggregates                       A group of people identified only by a common geographic area
      Centers of gravity                 Individuals or small groups who may have significant power over
                                                                       others
     Key communicators                  Persons to whom members of the target audience address for the
                                                          information or its interpretation
   The choice of the target audience varies depending on the type and purpose of the IPOs. In
general, the targets of IPOs are: military personnel (both authorities and soldiers), political leaders and
representatives of governmental structures, civilians, religious, ethnic and cultural groups, business
representatives, mass media, academic groups, public activists and non-governmental organizations.
The subjects of IPOs can influence both the audience in a foreign state and their own.
   The effectiveness of IPOs mostly depends on the right choice of channels for the distribution of
the narratives needed for the subjects. Among the main channels of spreading information for the
IPOs are the following (see Figure 2) [5]:



                                              Printed media

                                                                     Distributed
                            Television                                 printed
                                                                      materials




                    Radio                                                          Social media
                                                   Main
                                                 channels
                                                  (ways)
                                               of spreading
                                              information in
                                                   IPOs
                    Programs and
                       special                                                Online
                     applications                                            platforms


                                      Specially
                                       trained              Outdoor
                                    communicator           advertising
                                           s




Figure 2: Main channels (ways) of spreading information in IPOs

   Through these channels such methods of IPOs as disinformation, propaganda, psychological
pressure, spread of rumors, diversification of public opinion are applied [4]. Each of the mentioned
IPOs methods has its own characteristics and specific forms of practical application (see Table 5).

Table 5.
Methods of IPOs application
 Methods of IPOs               Peculiarities                             Forms of application
  Disinformation    Deliberate dissemination of false              Tendentious distortion of facts;
                     information in order to hide the            Disinformation “from the reverse” ;
                        truth or to influence public                   Terminological “mining”;
                      opinion to induce the object to                   “Grey” disinformation;
                           take certain actions.                        “Black” disinformation.
   Propaganda        Dissemination of ideas for their                       Simplification;
                      consolidation in public opinion,                         Silencing;
                          as well as the practical                       Displacement of fact.
                     application of these ideas in the
                             mass activities of people.
 Diversification of        Purposeful distraction of the      Destabilization of the country or region;
  public opinion       political authorities’ attention of   Intensification of opposition movements;
                        the state (by artificially drawing         Publicity of scandalous court
                          attention to a certain range of                   proceedings;
                       problems), which prevent it from           Introduction of sanctions, etc.
                        concentrating on solving urgent
                           and important issues for the
                                state and society.
  Psychological           Intimidation of the object and        Dissemination of information about
    pressure             influence on his psyche forcing              existing or false threats;
                            him to act accordingly to a                     Blackmailing
                           certain pattern of behavior.        Committing acts of terrorism and mass
                                                                             massacres;
                                                                       Taking hostages, etc.;
Spread of rumors         Dissemination of information             Dissemination of information to
                        (mostly disinformation) among                        demoralize;
                         the masses though unofficial             Dissemination of information to
                          channels to complicate the                         intimidate;
                              object’s activities.                Dissemination of information to
                                                                             disintegrate

    IPOs are often conducted during elections and are used as one of the forms of foreign interference
in the election process. It can be explained by the important role, the elections play in the
development of a democratic society, being the main attribute, indicator and catalyst of democracy
[29]. On the other hand, the results of elections define the strategic direction of each state’s
development. Thus, external influence on the election process and its results allows the aggressor to
achieve its global goals by conducting IPOs. It is especially common in terms of using information-
communicative technologies and electronic voting in particular, which must be reliably protected
from foreign information influence [17], [18].
    Fighting IPOs is an important issue for each state. However, the difficulty of сountering IPOs is in
the actual absence of the possibility of prosecuting the object of informational-psychological
operations as the characteristic features of information-psychological influence are its latency and the
absence of direct proves of aggression, with the simultaneous infliction of significant damage to the
target object without declaring was or terminating diplomatic relations. Another difficulty is an
identification of the primary sources of influence and determining the true intentions, means and
methods of the subjects’ actions [5].
    Legal regulation of the information sphere as a mechanism for countering IPOs is also difficult.
This can be explained, in particular, by the low efficiency of such a mechanism. In addition, the high
level of legal regulation of the information sphere has a negative impact on the level of democracy
and freedom of speech, limiting, in this way, the possibilities for countering IPOs in democratic
countries.
    The implementation of countermeasures against informational and psychological influence at the
state level can be carried out by the implementation of counteroperations aimed at the opponents or
the implementation by specially developed state security policy. The negative impact can be
neutralized by conducting information-explanatory campaigns for the population, using all available
channels of information dissemination; delivering truthful information to citizens and the international
community about the actions of country’s political leaders and its military structures; monitoring the
information space and immediate responding to the identified active and potential subjects of
influence; the unification of society around national values and the integration of citizens for the joint
fight against external threats; forming positive image of the state and its political authorities, etc. [4].
    However, some of the most effective and universal mechanisms for counteracting informational
and psychological influence are a high level of consciousness and culture of citizens, a high level of
awareness and intelligence of individuals, in particular, their information literacy, a high level of
critical thinking. These make individuals significantly less vulnerable to IPSO, minimize the
effectiveness of informational and psychological influence
    .

                                                       Information-
                                                        explanatory
                                                         campaigns



                       Formation of the                                              Conducting
                       security strategy                                              counter-
                                                                                      operation




                                                      Mechanisms of
                                                      counteraction to
                                                           IPOs
                 Public exposure                                                          Monitoring of
                 of the evidence                                                           information
                     of IPOs                                                                  space




                                     Formation of                     Formation of the
                                    national values                    state’s positive
                                                                            image




Figure 3: Mechanisms of counteraction to IPOs

3.3. The peculiarities                     of   Russian             information-psychological             special
operations in Ukraine
    After the collapse of the USSR, despite the factual end of the confrontation between the Soviet
Union and the USA, the competition in information sphere was increasing. At the times of B.
Yeltsyn’s presidency several strategic documents were published, in which it was mentioned, that
information and psychological operations became an integral element of the national security strategy.
    The new era of understanding the advantages of waging “information wars” started with the
coming to power in Russia of V. Putin in early 2000s. In the following years, a number of strategic
security documents, which highlighted the presence of information threats to Russia from other states,
seeking to dominate in the global information space in influence the government and the population
was noted. These documents also declared the need for countering the other states’ use of
technologies to achieve aggressive military and political goals as well as the key role of information
activities in Russian security strategy.
    The main reason for Russia's active use of IPOs at the current stage lies in the geopolitical interests
and imperial ambitions of the current Russian political elite. The effort to be one of the poles of
influence and to increase its dominance on the planet is realized, including, due to the spread of
informational and psychological influence both on its own audience and on the population of other
countries of the world.
    Since the restoration of Ukrainian independence, the country has also been informationally
influenced by the Russian Federation. Having studied the peculiarities of Russian IPOs in Ukraine
(including conducting content-analysis of Russian media), we consider it appropriate to define 4 main
periods: 2000-2007; 2008-2013; 2014-2021; from 2022 – till now.
    The beginning of the mentioned periodization from 2000, and not from 1991 (the period of the
collapse of the USSR), in our opinion, can be explained by the fact that during the presidency of B.
Yeltsin, the Russian political elite paid less attention to foreign policy interests due to the numerous
internal political problems. However, with V. Putin coming to power in Russia in 2000, imperial
foreign policy ambitions began to dominate. This led to the active use of IPOs. Therefore, the period
from 1991 to 2000, in the context of the issues we are investigating, can be considered a preparatory
stage for Russia’s future use of IPOs in general, and against Ukraine, in particular.
    2000-2007 years can be characterized as the stage of conceptual understanding and strategic
planning of the Russian further actions. V. Putin set the goal of “restoring the former great power”.
Since the early XX century the Russian Federation has been introducing hard “vertical” power and
making long-term investments in controlled media and non-governmental organizations, which could
be used as the instruments of soft power. In 2000s a significant part of Ukrainian heads of media
holdings had close ties with the Russian Federation. For example, New Channel and STB were owned
by the Russian Alfa Group and Lukoil, and in 2006 the UA. Inter Media Group Limited company was
sold to the Russian billionaire A. Abramov. In 2000-2005 the director of the ICTV Channel’s
information service was Russian journalist D. Kiselyov, who was the host of political talk-show
“National Interest” at the same time. A significant part of the TV programs and films broadcast by
Ukrainian channels was created together with Russian media groups of even borrowed: for a certain
time the Inter Channel aired the new programs of the First Channel, and Ukrainian TET was filled
with the content of Russian STS. Print mass media wasn’t left out the attention of the Russian
Federation: such newspapers as “Kommersant”, “Arguments and Facts”, “Komsomolsk Truth” were
actively published in Ukraine [2].
    During 2004-2007 years in the rhetoric of the Russian political elite, theses, saying that Ukraine
and Russian are parts of the same Orthodox civilization appear. Numerous public organizations,
including: Russian Movement of Ukraine, Russian Movement of the Crimes, Slavic Committee of
Ukraine, Russian Community, Ukrainian branch of the Institute of CIS Countries as well we
International Eurasian Movement (headed by A. Dugin) promoted such ideas. The aims of these
organizations were to impose pro-Russian views, spread dissatisfaction with Ukrainian policies
among Russian-speaking population, form a negative attitude of Ukrainians towards the integration
into the EU and NATO, conduct public actions and create the Russian image as the guarantor of the
protection of the Russian-speaking population, etc.
    The ideas of historic, cultural and religious unity of Ukraine and Russia were supported by the
representatives of the Russian Orthodox Church, the Ukrainian Orthodox Church of the Moscow
Patriarchate, “Black Hundred”, “United Fatherland”, the “Union of Orthodox Peoples”, etc. The
latter’s members actively spread the information, discrediting Ukraine in the Internet and participated
in mass protests [2].
    The coverage of the event of the Orange Revolution of 2004-2005 by the Russian media deserves
special attention. In October-December 2004, print and online publications accused the USA of
financing actions on the Independence Square and “interfering in the country’s foreign affairs”. In
addition, it was noted that the revolution was organized by Western supporters of V. Yushchenko and
did not reflect the interest of Russian-speaking part of the population [30].
    Until 2008-2009 it was possible to notice only some of the elements of Russian IPOs, which were
mostly aimed at maintaining the citizens’ loyalty to the Russian Federation, and so-called “reflexive
control” over the Ukrainian political elite, conducted by economic blackmailing (the Russian-
Ukrainian gas conflicts can be considered a vivid example of it).
    The intensification of Ukraine-EU interaction during the presidency of V. Yushchenko also
contributed to the increase in tension between the parties. In 2008 the Russian media criticized
Ukraine, claiming that “there is no basic order” there, and “the country’s acceptance into NATO and
the EU will mean the destabilization of the entire West”. Russian mass media began to broadcast
narratives about the destructiveness of European values and the threat of potential economic collapse
in Ukraine after the signing of the Association Agreement, simultaneously raising the issue of the
status of Russian language [25].
    Similar thesis actively circulated in the Ukrainian information space during the presidency term of
V. Yanukoych in 2010-2013. In the articles of Russian edition “Arguments and Facts in Ukraine”
there were phrases that “the integration of Ukraine into the EU will have serious negative impact on
the relations between Ukraine and Russia”, “Kyiv’s desire to “sit on two chairs” is vile”, “after
signing the Agreement, Ukraine will lose the right to vote and decide what laws to adopt, what tariffs
to set and how to interact with other unions – everything will be decided by the European
Commission”, “Russian-speaking population will not only suffer from great economic problems, but
also will become a victim of assimilation – a large piece is being separated from our common
civilizational space”, “in case of Ukraine’s accession to the EU, the Customs Union will take
protective measure, which will increase the deficit of Kyiv’s balance of payments to 15-16 billion
dollars. In 6 months, the state will become a bankrupt”. In 2012-2013 so-called “Internet-trolls” were
added to the list of means of Russian information influence, acting to create a positive coverage of
Russian government’s activities and suppress the opposition and discredit Western countries [19].
    The new era of Russian IPOs started in the beginning of 2014. Taking advantage of the moment of
internal tension in the country, Russian incited the population of the Crimea to revolt against the
“Kyiv regime” and lobbied for its interests in the governmental structures of the autonomous republic.
Since mid-January 2014, with the support of the Russian community of Crimea and the political party
“Russian Unity” self-defense units were formed on the territory of the peninsula as a force of popular
resistance. These units were financed by Russian political structures and supposed to oppose the
“banderians” and advocate the creation of Ruthenia in case of a coup d'état. On February 20, 2014 the
operation to seize Crimea by the “little green men” began and was actually completed by March 1st.
On the same day the self-proclaimed Head of the Council of Ministers of Crimea S. Aksyonov
appealed to the President of the Russian Federation with a request to contribute to the establishment
of “peace and tranquility”, and the Parliament of Russia adopted a decision on sending troops to the
territory of Ukraine. According to the version of Russian media, the seizure of administrative
buildings was carried out by “groups of people without identification marks” and the protests took
place between the “supporters” and the “opponents” of the new government in Ukraine. What is more
important, the latter demanded the extension of the powers of the autonomous republic and the repeal
of the law introducing the Ukrainian language as the only state language on its territory [21].
    In the frames of its informational operation Russian also limited the access of the Crimean
population to Ukrainian media: on March 6, 5th Channel, 1+1, Crima-24 were disconnected. Instead
of them Russia broadcast Russia-1. On March 9, all the Ukrainian television stations were switched
off. The President of the Russian Federation argued the feasibility of holding referendum and the
subsequent accession of Crimea to Russia in the following way: “Crimea has the same right to leave
Ukraine as Ukraine had – to leave the USSR”, “the Ukrainian authorities violate the rights of people
who speak Russian and Crimean Tatar”, “there is no legitimate executive power in Ukraine as the
current government is controlled by nationalists, Russophobes and anti-Semites” [31].
    The next period of Russian IPOs followed the beginning of hostilities in the east of Ukraine. The
scenario of the events was similar to the one used before in Crimea: Russia created and financed the
organizations and people’s militias, which opposed the current Ukrainian government. The absence of
identification marks, both in Crimea and in the east of Ukraine, gave Russia the opportunity to defend
the thesis, that the hostilities are internal civil conflict in Ukraine. The Russian government spread
propaganda accusing Ukrainian forces of shelling peaceful cities in Donbas. Therefore, Russian
disinformation channels increased their influence first of all among the population of Lughansk and
Donetsks People’s Republics and it continued to accuse the Ukrainian government in aggression. The
information campaigns of the Russian Federation were also used against the representatives of the
Armed Forces of Ukraine. The soldiers and military authorities received text messages, which
encouraged them to surrender, saying Ukrainian government does not need them.
    At the same time Russian sought to legitimize its actions in front of international community and
domestic audience. Thus, the annexation of Crimea and the proclamation of the so-called Lughansk
and Donetsks People’s Republics was positioned by the Russian government as “the right to self-
determination of peoples”. The President and the Russian representatives in international
organizations appealed to the provisions of the UN Charter and the Kosovo case, responding to
accusation with the thesis, that Western states apply double standards [25].
    In addition to militaries, international community and the population of the occupied territories,
Russian continued to put pressure on the residents of the rest of Ukrainian territory by launching a
cyber war. Since November 2013 (in addition to the active operations of the “bot farms”) Russian
hackers have systematically carried out attacks on state institutions, enterprises, energy companies,
and even ordinary websites and TV channels to obtain state information, destabilize the work of
structures and exert psychological influence on the population [30].
    On January 12, 2022 the Russian Federation made a number of demands to NATO. One of them
concerned the Alliance’s refusal of expansion and, in particular, the provision of guarantees that
Ukraine would not become a member of the organization. NATO’s refusal prompted the Russian
Federation to aggressive rhetoric. The state accused the bloc in threatening its national security [31].
In the media, Russia-NATO relations were described in the following way: “The relations between
Moscow and the Alliance are at critically low level on the background of terrorist threats, the
unfolding of arms race and the complete degradation of the security architecture in Europe… NATO’s
repeated disregard of Russian side’s initiatives regarding de-escalation creates the preconditions for
the emergence of conflicts and undermines the basics of security”. On February 21, V. Putin
recognized the independence of the Lughansk and Donetsk Republics, and in the morning of February
24, 2022 he announced the beginning of a special military operation in Ukraine. The “Special military
operation” was justified by the need to protect the residents of the Lughansk and Donetsk Republics
from the “genocide by the Kyiv regime” and its goals were defined as “demilitarization” and
“denazification” of Ukraine [26].

Table 6.
Historical peculiarities of Russian IPOs in Ukraine

 Criteria       2000-2007                 2008-2013               2014-2021                2022 – till now
IPOs’ goal     Make Ukraine              Increase the        Seizure of power and      Discredit the image of
             remain in Russian          economic and        recognition of the DPR    Ukrainian government,
                sphere of          political influence on         and LPR as           demoralize the society
                influence.              Ukraine by its      autonomous republics      and the military to end
                                    integration into the        within Ukraine.       the war on the terms of
                                       Customs Union.                                          Russia.
  IPOs’         Influence on             Maintaining           Forcing Ukraine to      Discrediting the image
  tasks           Ukrainian        influence on political     recognize the L/DPR           of Ukrainian
               authorities to                elite;         and the annexation of            authorities;
                 strengthen          Convincing people,              Crimea;             Demoralization of
             cooperation with          that joining the     Discrediting Ukrainian     Ukrainian military and
                   Russia;            Customs Union is            authorities;                civilians;
               Convictions of        more positive than          Aggravation of           Legitimization of
               citizens in the      integration with the        contradictions in        Russian actions in
               historical and                 EU;                  society and                Ukraine;
              cultural unity of          Discrediting        destabilization of the
                Ukraine and              Euromaidan            political situation;
                   Russia.              participants; .       Encouraging regions
                                                                neighboring the
                                                             Russian Federation to
                                                             become autonomous;
 Target      Ukrainian political    Ukrainian political        Ukrainian political       Ukrainian political
audience      authorities and        authorities and             authorities and          authorities and
                population;             population;               population;               population;
              Public activists      Public activists and    Residents of L/DPR and       Ukrainian military
               and cultural           cultural actors;               Crimea;                personnel;
                 actors;                                       Ukrainian military         Residents of the
                                                                    personnel;          occupied territories;
                                                                  International             International
                                                                   community;                community;
 Subjects        Russian           Russian authorities;       Russian authorities;       Russian authorities;
   and         authorities;       Cultural and religious     Cultural and religious     Cultural and religious
channels      Cultural and             organizations;            organizations;            organizations;
    of          religious                Pro-Russian        Pro-Russian structures       Media (print media,
influence    organizations;       structures in Ukraine;            in Ukraine;           television, radio,
              Pro-Russian           Law enforcement           Media (print media,              Internet);
              structures in             structures of           television, radio,     Special Internet “trolls”
                Ukraine;                   Ukraine;                  Internet);              and “bots”;
              Media (print         Media (print media,     Special Internet “trolls”   Russian special military
            media, television,       television, radio,            and “bots”;                  division;
            radio, Internet);             Internet);       Russian special military      Representatives of
            Russian cultural          Special Internet                division;        foreign countries loyal
                heritage;          “trolls” and “bots”.       Representatives of              to Russia.
                                                            foreign countries loyal           Saboteurs;
                                                                     to Russia.
Methods        Political and           Political and           Political blackmail;        Threats of using
                economic           economic blackmail;          Activities of non-        nuclear weapons;
                blackmail;           Activities of non-          governmental          Psychological pressure
             Activities of non-       governmental               organizations;         on military personnel
              governmental            organizations;            Propaganda and               and civilians;
              organizations;        Propaganda in the           disinformation in            Intimidation;
            Propaganda in the        media (including                  media;              Propaganda and
                  media;              social media);        Suppression of groups         disinformation in
             Impact through           Suppression of        disloyal to the Russian              media;
               soft power.        groups disloyal to the           Federation;              Provocations;
                                   Russian Federation;       False flag operations:    Activities of agents on
                                      Aggravation of              Provocations;        influence and internet
                                     contradictions in       Activities of agents of             trolls;
                                    Ukrainian society       influence and internet         Propaganda and
                                  regarding the vector                 trolls;            disinformation on
                                     of foreign policy           Cyber attacks;              international
                                                            Psychological pressure             platforms;
                                                             on military personnel          Cyber-attacks;
                                                                  and civilians;         Persecution of pro-
                                                                Propaganda and           Ukrainian activists;
                                                               disinformation on              Diversions.
                                                                  international
                                                                    platforms;
  Key           Russia and           EU policies and           The annexation of       Ukraine is an aggressor
messages        Ukraine are       values are immoral;        Crimea is completely       country, that posed
             brotherly nations    Ukrainian economy        legal and complies with        threat to Russia;
              with a common        will not withstand             the norms of          Ukraine must be de-
                history and             European               international law;           Nazified and
                  culture;            integration;           ATO is nothing but a          demilitarized;
               Ukraine is the     Joining the Customs         civil war in Ukraine;       Russia is fighting
            “younger brother”     Union is a guarantee     Ukraine is waging a war         against NATO;
                 of Russia;          of stability and          against the civilian      Ukrainian political
                Ukraine and           development;             population of the           authorities are
              Russia are united       Euromaidan is                  L/DPR;               exacerbating the
                  by strong         organized by Nazis         Ukrainian political       conflict and do not
                 economic          and Bandera people;       authorities are corrupt    want to sit down at the
                connections;                                    and ineffective;          negotiating table.
             Economic collapse
               awaits Ukraine
                without the
             support of Russia.

    The strategy of Russian IPOs in Ukraine (including the ones, which were used after the February
24, 2022) was based on 4 main information technologies (so-called “4 Ds”): demoralization,
discreditation, destabilization, disinformation [20]. Demoralization of the army was achieved by
conducting cyber-attacks on the information networks of the Armed Forces, state structures, and
Ukrainian mass media. Through damaged communication channels Russian propaganda broadcast
“classic” messages, discrediting the image of the Ukrainian authorities as well as encouraging military
to lay down the arms and surrender. The influence on the civilian population of Ukraine was carried
out by the use of manipulative techniques in the mass media, in particular, through social media, in
which the Internet trolls and bots actively continued their activities. The new tasks of the latter were
discrediting the Ukrainian government and its ability to counter aggression, positioning the power of
the Russian Federation and inciting internal conflicts in the country. One more element of the
demoralization of Ukrainian civilians was the direct use of psychological pressure, which prompted
them to consider the possibility of ending the war at any cost. The examples of the pressure are
dropping bombs on the theater in Mariupol and the Kramatorsk railway station, the actions of the
occupying forces in the captured territories, shelling the colony in Olenivka and residential buildings
in the cities, causing damage to critical infrastructure, etc.
    Among the information technologies, used by Russian in its IPOs in Ukraine, the following should
be highlighted [20].

Table 7.
Key information technologies of Russian IPOs in Ukraine after the full-scale invasion according to the
result of content analysis of main channels of distribution of IPOS.
    Information             The essence of information             The examples of application of the
  technologies of                  technologies                         information technologies
        IPOs
  Substitution of         Replacing general terms with a        hostilities in the East of Ukraine = civil
      concepts        negative meaning with those that are                         war;
                         perceived positively or neutrally.          foreigners fighting in Ukraine =
                                                                               mercenaries.
      Mirroring       Accusing the enemy of what they are            Description of the crimes of the
                                    accused of.                     Russians in Buch as a production.
     “Pass it on”       Creating a message that evokes a              The intentions of the Russian
                          strong emotion and calls for its        Federation regarding mass shelling.
                                   distribution.
   Appealing to        Quoting famous people to support          Report of the French TV channel TF1.
      authority                     arguments.
    Intimidation      Dissemination of information in order         The announcement that Ukraine
                          to create negative and panicky                plans to create a squad of
                          moods among the population.            "punishers" who will kill citizens loyal
                                                                       to the Russian Federation.
   Stereotyping       The formation of a certain stereotype          Creating an image of Ukrainian
                              in public consciousness             servicemen as "militants" and "neo-
                                                                                Nazis".
The primacy effect       Priority distribution of the version        Russia is at war with NATO.
                        that will reach a large audience and
                        have a better chance of dominating
                                    public opinion.
  Rationalization        Denying one's guilt and striving to    The Russian Federation started a war
                            prove one's right with logical       in Ukraine because of a threat from
                                      arguments                                NATO.

    The methods of Russian IPOs after the beginning of the full-scale invasion have remained
unchanged since 2014: disinformation, cyber-attacks, provocations, activities of agents of influence,
spreading rumors, psychological pressure, etc.
    Social media and communication platforms became an important tool for spreading IPOs by
Russia. In this context, the authors conducted a content analysis of several pro-Russian Telegram
channels regarding the level and characteristics of the spread of IPOs in Ukraine after the beginning
of the full-scale invasion. The content analysis was carried out during the first half of 2023.

Table 8.
Peculiarities of the spread of IPSO in Russia in Telegram channels according to the results of content
analysis of pro-Russian Telegram channels.
  Channel’s         Украина.ру       AГС_Z_Донб UKR LEAKS                   Open         Легитимны
    name                                    асса                          Ukraine|              й
                                                                         Открытая
                                                                          Украина
Characteristics     News channel         The open         Telegram       There is no      There is no
                    of the Russia      channel for      channel of the   information      information
                    Today media      messages about     Investigation
                    group project.      “life of the     Center of V.
                                         people of        Prozorov
                                      L/DPR during
                                            war”
  Number of            252 432           206 186           128 518         189 590          903 944
   followers
    Date of          June 11, 2017     July11, 2019      April 20, 2019   April 11, 2019   December 20,
    creation                                                                                  2018
Disinformation           +                  +                 +                 +               +
                    Mostly “grey”                        Mostly “grey”
 Propaganda              +                  +                 +                 +               +
 Psychological       negligible             +             negligible            +               +
   pressure
Substitution of           +                 +                   +               +               +
   concepts
   Mirroring              +                 +                   +               +               +
  “Pass it on”            -                 +                   -               -               -
 Stereotyping             +                 +                   +               +               +
Rationalization           +                 +                   +               +               +

3.4.    Designing a system for analyzing posts in social media
   The conducted analysis shows, that the number of users of social media and Telegram channels is
about 5 billion today, and this number continues to grow. These statistics clearly show that virtual
platforms for communication of interaction are very popular and have a huge audience. This means
that extremely large volumes of public information are created in such places, which can and should
be monitored. Carrying out such processed manually is extremely difficult. For this, you need to hire
whole departments that would select the necessary messages, so this process is very expensive and
inefficient. In this case, it is proposed to create a system of analysis of posts in social media for
effective monitoring of possible illegal actions.
    In order to effectively design software, it is necessary to design it using an object-oriented
approach and deep neutral networks [32]. Therefore, we will start specifying that functioning by
constructing a diagram of use cases [33]. This diagram is used to represent a system as a set of actors
that interact with each other through use cases. The diagram of options for using the designed system
is presented in Figure 4.




Figure 4: Diagram of use option

   Since the system is planned to be developed using an object-oriented paradigm, the next step is to
create a class diagram. Figure 5 shows the class diagram of the designed system.
Figure 5: Class diagram

   As we can see in Figure 5, the system consists of the following main classes:
   •    Posts – an entity class that stores post data;
   •    User – an entity class that stores information about the user;
   •    DBContext – a class needed to create and work with a database based on the Entity
   Framework;
   •    UserRepository – a class designed to provide methods for basic operations with the user table
   in the database;
   •    PostsRepository - a class that is designed to provide methods for basic operations with the
   table of posts in the database;
   •    UnitOfWork – the main task of this class is to ensure the display of changes in the database in
   the form of a transaction;
   •    PostsWorker – responsible for working with posts from social media and their further
   presentation in the form of an ontology [34];
   •    FileWorker – required for reading, saving and parsing data;
   •    WebAPIController – provides web controllers that process client http requests;
   •    SocialMedia – needed to organize access to social media.
   In order to understand the features of the display of objects involved in the system and the order of
message transmission between them, a sequence diagram was developed. For the designed system, the
sequence diagram is shown in Figure 6.
Figure 6: Sequence diagram

    As you can see from Figure 6, we have four main objects that interact, in particular:
    •    User – a person who uses the system.
    •    System is a software tool that implements the basic business logic.
    •    DataBase – a place where all data necessary for functioning is stored.
    •    SocialMedia - is not an internal object of the system, but the system interacts with it as it
    sends a request to receive the necessary posts.
       The next stage in the design process is the creation of the system architecture. In general, the
following options can be chosen:
    •    Monolithic application - all processes take place on the user's device. The advantage of this
    approach is a smaller number of requests, so the disadvantage is that all calculations take place on
    the user's device, which leads to an additional load on the client side. This can lead to undesirable
    delays related to the performance of the platform.
    •    Client-server application - the system is divided into two main components - this is the server
    side, where all business logic and data storage is implemented; the server itself can be represented
    by several machines that will share the load among themselves; the client side is an application
    that is installed on the user's device and provides him with an interface for interacting with the
    system. This approach requires a greater number of requests. But it also has significant advantages,
    which are the possibility of easy scaling, since all calculations and requests are processed by a
    separate physical component. If necessary, their number and as the result performance can be
    increased. The specified architecture also allows reducing the load on the user's personal device.
    which will only visualize the received data from the server.
   In view of the conducted analysis, it was decided to use the client-server method of building the
system architecture, which will give it flexibility, scalability and reduce the load on the client side. An
example of such an architecture is presented in Figure 7.




Figure 7: An example of the applied client-server architecture [35].

  The next stage of the research will be the construction of a system for analyzing posts in social
media using modern software tools.

4. Conclusions
    The development of information technologies and increasing of role of information contributed to
the emergence of ways for states to use information flows in order to achieve certain political goals.
Therefore, IPOs have become an important tool for influencing the domestic and foreign audiences. In
Ukrainian studies the concept “IPOs” is defined as a planned use of technologies and means of
information dissemination and as a tool of influence on society. Western terminology separates
informational and psychological operations, which are carried out during military operations and
peacetime, respectively.
    The purpose of IPOs is to manipulate the consciousness of the target object in order to change its
beliefs, impose a certain model of behavior or make a decision beneficial to the object. Subjects in
such operations are any people and sources, that directly exert influence (e. g. political authorities,
mass media, non-governmental organizations, special services, etc.). Instead, the object is those at
who this influence is aimed (e. g. military or political authorities, civilian population, religious or
ethnic groups, mass media, public activities, etc.). Disinformation, propaganda, diversification of
public opinion, psychological pressure, rumors, etc., are among the methods of influence.
    Russia’s intensive use of information and psychological influence practices began in the 2000s.
Since then, the Russian Federation has enshrined the need to conduct information campaigns abroad
in the legislature, explaining it by a threat from Western countries and the need for protection of the
Russian information space in the states of the post-Soviet space. Modern Russian information and
psychological operations are directed both inside the state and at the audience of foreign countries.
Russian citizens are forced to be loyal to the authorities, limiting their access to foreign sources of
information at the legislative level, suppressing any manifestations of opposition and broadcasting
propaganda through mass media. Instead, foreign audience is exposed through a wide range of “active
measure” that include disinformation, sabotage, underground and intelligence activities, etc.
    Russian IPOs in Ukraine are a vivid example of Russian information technologies in the post-
Soviet space, which, according to the statements of Russian authorities, should remain Moscow’s
sphere of influence. Prior to the intensification of the state’s cooperation with the EU and NATO, the
Russian government mainly used soft power, emphasizing the unity of historical and cultural heritage.
In 2008, after the invasion of Georgia, the Russian government intensively worked to increase its
influence over the Ukrainian community and prevent its European integration, broadcasting
propaganda about the "economic consequences of joining the Union." The Revolution of Dignity and
the destabilization of the political situation in the country were used by Russia to carry out a number
of foreign flag operations, the annexation of Crimea and the declaration of L/DPR. The beginning of
the anti-terrorist operation and the continuation of Ukraine's course to join the EU was characterized
by the use of new methods of pressure on the country, in particular cyber-attacks, psychological
pressure on the military and the civilian population, and disinformation through the media and
diplomacy. After the start of the full-scale invasion, the IPSO focused on disinformation and
demoralization of Ukrainian society, pushing it to end the war on Moscow's terms.

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