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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>A case study on teaching decentralized autonomous organizations in a business school</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Bettina Schneider</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Pascal Moriggl</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Ilya Misyura</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Amin Rafiee</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Bittopia Foundation</institution>
          ,
          <addr-line>Cheyenne, Wyoming 82001</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>University of Applied Sciences and Arts Northwestern Switzerland FHNW</institution>
          ,
          <addr-line>4002 Basel, CH</addr-line>
        </aff>
      </contrib-group>
      <abstract>
        <p>This paper presents a descriptive case study on teaching the topic of Decentralized Autonomous Organizations (DAOs) at a business school, highlighting the growing importance of blockchain technology and DAOs in the context of Web 3.0. The case study was conducted at the School of Business, University of Applied Sciences and Arts Northwestern Switzerland (FHNW), introducing students to the concept of DAOs. A core element of the teaching was the organization of the course via a newly created DAO and voting. The findings suggest positive feedback from educators and students, afirming the efectiveness of this pedagogical approach. However, the paper also discusses challenges related to student engagement within the DAO governance model, including academic regulations.</p>
      </abstract>
      <kwd-group>
        <kwd>eol&gt;Decentralized Autonomous Organization (DAO)</kwd>
        <kwd>Education</kwd>
        <kwd>Case Study</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>justifying their relevance for business managers. Open research topics in the field of DAOs are
elaborated followed by outlining the context, which this case study is embedded in.</p>
      <sec id="sec-1-1">
        <title>1.1. Background on decentralization and DAO</title>
        <p>Centralized systems ofer advantages in structured industries and organizations, like finance,
including user access control, adaptability, data management, eficiency, monitoring
capabilities, permission-based usage, and confidentiality. However, centralized systems come with
drawbacks, such as user risks due to corruption, lack of oversight, data breaches, inaccessibility,
system failures, and a single point of failure. To address these flaws, decentralized systems were
introduced, though early versions lacked financial incentives, limiting their growth.</p>
        <p>
          Bitcoin, the first fully decentralized digital currency, with its blockchain architecture,
introduced decentralized cryptocurrency incentives, fostering widespread adoption [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ]. Bitcoin’s
distributed and decentralized nature has prevented hacks or shutdowns, a feat unmatched by
centralized systems. Decentralized cryptocurrencies like Bitcoin have disrupted the financial
industry, extending blockchain technology beyond digital currencies.
        </p>
        <p>
          DAOs ofer a solution for organizations incompatible with traditional top-down management,
implementing decentralized governance influenced by holacracy. Decentralized governance
in DAOs allows participants to make decisions, manage funds, and modify rules, enhancing
collaboration and eficiency compared to legacy systems. For instance, DAOfest, managed as a
DAO, eficiently organized numerous events across multiple countries, using a decentralized
proposal system and milestone-based payments. Correctly implemented, DAOs ofer various
benefits, including favoring contributions, reducing entry barriers, enhancing governance,
transparency, and accountability, and mitigating the flaws of centralized management (e.g., [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ]).
        </p>
      </sec>
      <sec id="sec-1-2">
        <title>1.2. Relevance of DAOs for business managers</title>
        <p>DAOs can be viewed as organizations 2.0. Legacy organizations were created during an age
when humanity was technologically primitive and society was designed to be hierarchical –
top-down societies and social structures.</p>
        <p>A similar example would be the inception of decentralized cryptocurrencies which was
designed and engineered with modern capabilities such as the Internet in mind, versus the
integration of legacy financial systems within the Internet – introducing ineficiencies, risks
and incompatibility issues. Business managers can take advantage of this disruptive technology
by embracing a system designed for modern collaboration.</p>
      </sec>
      <sec id="sec-1-3">
        <title>1.3. Research topics in the field of DAOs</title>
        <p>The open research topics in the field of DAO cover a wide range reaching from technical
challenges to governance, legal considerations, and practical applications. Selected topics are
elaborated in the following.</p>
        <p>
          Governance Mechanisms are needed in organizations to decide about the ways how
communication, responsibilities and decisions are structured and formalized [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ]. In the context of
DAOs, this involves examining the various mechanisms, such as token-based voting, reputation
systems, quadratic voting, and hybrid models. These mechanisms aim to ensure decentralization
and equitable decision-making and profound insights into their chances and challenges are
still a gap in research and practice [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ]. A sub-topic in this field is research about reputation
systems tailored to DAOs. They play a crucial role in incentivizing cooperative behavior and
assessing participant trustworthiness as traditional identity verification methods and central
control are lacking [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ]. Also connected to this topic, economic models in DAOs are a subject for
research.
        </p>
        <p>
          The application of DAOs in diferent industries presents a further range of challenges. One
example would be the healthcare sector, issues revolve around access inequalities and lack of
patient trust as well as missing transparency. They could be addressed by DAOs [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ]. However, to
be applicable in industry, security aspects are crucial. DAOs, which often rely on smart contracts
are vulnerable to exploitation and resulting financial losses. Challenges include criminality,
inaccuracy, and under-optimization in the contracts [
          <xref ref-type="bibr" rid="ref9">9</xref>
          ]. Furthermore, application of DAO is
dependent on sound legal frameworks. However, as traditional legal systems struggle to classify
and regulate DAO, legal and regulatory aspects are an issue. The Insight Report from the
WEF [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ] elaborates the need for legal formalization and structures.
        </p>
        <p>For our teaching case study, the governance mechanisms and applications of DAO have been
identified of highest importance to business school students.</p>
      </sec>
      <sec id="sec-1-4">
        <title>1.4. Context of the case study</title>
        <p>
          The DAO course was introduced at the School of Business, University of Applied Sciences and
Arts Northwestern Switzerland FHNW (in the following named as FHNW). The mission of
the FHNW School of Business is to educate innovative, responsible specialists and managers
for an interconnected and ever-changing world [
          <xref ref-type="bibr" rid="ref10">10</xref>
          ]. The FHNW School of Business runs a
bachelor program for business information technology (BIT); full-time and part-time study are
possible. As part of the bachelor program for BIT, students have the possibility to choose topics
of interest as electives. Electives are allocated with three ECTS and have a typical duration of
six weeks with weekly lectures of four hours. The FHNW School of Business ofers a blockchain
introduction course; DAO has not yet been taught so far. The DAO university course has been
initiated by the Competence Center Digital Trust1 – a team of researchers with a focus on
cybersecurity, data privacy, ethics, blockchain and governance, risk and compliance (GRC).
        </p>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>2. Findings</title>
      <sec id="sec-2-1">
        <title>2.1. Course objectives</title>
        <p>The DAO university course is targeting students wanting to get insights into the concepts of
Web3.0 (decentralized economy) and DAO. Students should learn new concepts of DAO. One
central course objective is to give students a chance to experience the mechanisms of a DAO
ifrst-hand. Programming skills or pre-knowledge on distributed ledger technology, blockchain,
DAO, Web3.0 were not a prerequisite. The detailed learning objectives can be found in table 1.</p>
        <sec id="sec-2-1-1">
          <title>1https://digitaltrust-competence.ch/</title>
        </sec>
      </sec>
      <sec id="sec-2-2">
        <title>2.2. Course design</title>
        <p>Description
Students acquire a sound knowledge of methods and tools for the
strategic and operational areas of decentralized autonomous
organizations (DAO) /ecosystems that are the foundation for enabling
Web 3.0.</p>
        <p>Students actively shape the course directly using Web 3.0
technology themselves for voting, sharing, rewarding, and abstracting in
a direct course governance role. The teachers, the content, and the
grading are part of the DAO mechanism.</p>
        <p>All participants learn principles and settings under which a DAO
governance performs. They acquire the ability to judge which
method/approach is suitable for which initial situation, and which
advantages or risks are associated with DAO governance.</p>
        <p>Students acquire the ability to judge and discuss the potentials
and limitations of DAO and Web3.0.</p>
        <p>The design of the DAO university course is outlined in table 2. It is structured into six weekly
lectures, each covering one specific topic in the field of DAO. As mentioned above, a special
focus was set on DAO governance mechanisms. Students should be able to understand them
conceptually and practically. Moreover, applications of DAOs have been another priority.
International guest speakers from industry have been invited to showcase their DAO
startups/businesses. As a side topic, security and legal issues were covered as part of the DAO
foundations.</p>
        <p>As can be seen in second column of table 2, one central element of the course design was
to experience DAOs first-hand. Very specifically, the first lecture was used to introduce the
students to one DAO platform and to onboard them on a newly created "University course
DAO". After getting started with some test votes, selected aspects of the course were governed
by decisions taken through DAO votes. This included voting on grading conditions and voting
on lecture topics. Moreover, towards the end of the university course, students could vote for
the Most Valuable Person (MVP) and award students that had particularly contributed to the
course.</p>
      </sec>
      <sec id="sec-2-3">
        <title>2.3. Course implementation</title>
        <p>
          Aragon App was chosen as a fundamental tool to show students how to design and manage DAO.
Aragon App2, an open-source blockchain-based framework, allows users to establish, manage,
and govern DAOs on the Ethereum blockchain without requiring programming skills [
          <xref ref-type="bibr" rid="ref11">11</xref>
          ].
One essential feature of using Aragon App is the possibility of establishing DAO on Ethereum
test networks – alternative blockchains used solely for testing purposes. Operations on test
networks doesn’t require Ether (ETH). This cryptocurrency is used on Ethereum’s main network,
        </p>
        <p>Assignment conditions I/II – vote on assignment type
(which assignment, if graded by classmate, if bonus
point system).</p>
        <p>Vote on most valuable player (MVP) of the course.
which can be obtained in many ways (mining, staking, trading exchanges etc.), which are not
suitable for students who only start to explore Web3 and blockchain technology. Instead,
each test network uses special cryptocurrency, that can be obtained from faucets – websites or
applications that give away small amounts of cryptocurrency for free or for performing simple
tasks using user’s device computational power. Still, faucets have time limits, which means
that they restrict the frequency at which users can claim rewards, such as once every hour or
day. As any operation requires some amount of cryptocurrency (establishment, voting, etc.),
lecturers were obliged to collect test cryptocurrency for a long time before the beginning of the
course (approximately for two weeks every day). This is for sure the most time-consuming task
during course preparation.</p>
        <p>Aragon App provides several DAO design templates (e.g., "Company", "Reputation",
"Membership" etc.) which makes establishment process quick and easy. We found "Membership"
template a good fit for the educational process. Membership is indicated by a non-transferable
token, limited to one token per address. Only members can create votes, and a member vote is
needed for any organization action, such as adding, removing members, or granting special
rights. Below the process of DAO establishment is described:
1. Students download one of two chosen cryptocurrency wallets of their choice. Metamask
and Coinbase Wallet were proposed due to their widespread use.</p>
        <sec id="sec-2-3-1">
          <title>2. Students share their account addresses and via online form with lecturer.</title>
          <p>3. A new DAO on Görli test network was created using Membership template. Initial
membership tokens were provided to students who shared their addresses with the lecturer.
Important to mention that after initializing the DAO (deploying DAO smart contracts to
blockchain), further membership tokens can be provided to new DAO members only via
voting. This specification leads to the following step.
4. Since any operation on Ethereum test network requires test cryptocurrency, every student
received little amount for executing further votings.
5. The first voting process was initialized. Due to some students missing the first class, the
proposal sounded as follows: "Should we grant access to the lecturer to mint and assign
new membership tokens?" This voting was not only functional but also educational
in nature, so students could try how mechanism is generally executed in DAO. This
permission brings strong centralization to DAO, but for the course it’s acceptable to have
it to show how poor DAO management can bring further problems. On the Figure 1 the
result of this initial voting is shown</p>
          <p>During the course, various voting processes were initialized. For instance, students were
asked to vote for the desired assignment type for the course. There were three options available
to choose from, as seen on the Figure 2.</p>
        </sec>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>3. Discussion</title>
      <sec id="sec-3-1">
        <title>3.1. Lecturer learning and feedback</title>
        <p>The feedback from the lecturers was very positive, which justifies the continuation of the
course. The course was set up and conducted by three internal teachers as a team, so that
mutual learning and improvement was possible directly in the first course implementation. The
involvement of external speakers from the field was an absolute added value for all participants.
The FHNW members could gain direct insights into real existing DAOs; the international
external speakers could present their DAOs to and get valuable insights of the Swiss culture.
One example was the decentralized university Bittopia3 which was discussed as a case study
during the course.</p>
        <p>One central learning from the side of the lecturers was the issue of living up decentralization.
Even though one core idea of the DAO course was to experience a decentralized organization
ifrst-hand, it was challenging to implement it given the centralized structure of the university.
Many parameters were pre-defined by the university structures, such as course dates and times,
duration, and credits. The decisions that could be made by the students, the DAO members, were
hence limited to fit to the university framework. Voting upon grading schemes or lecture topics
was a good initial experience but was far from the possibility considering real decentralized
governance.</p>
      </sec>
      <sec id="sec-3-2">
        <title>3.2. Student learning and feedback</title>
        <p>One of the primary objectives of our DAO-based university course was to foster student learning
in the context of DAOs. In this regard, the selected assessment mechanisms played a pivotal
role. The quality of assessments was observed to be notably high, reflecting the efectiveness
of the adopted pedagogical approach, a mix of hybrid and on-premise settings, both with
internal lecturers and external experts. The assessments were designed to evaluate the students’
knowledge and encourage critical thinking and problem-solving skills in the realm of DAOs.</p>
        <p>As such, the students demonstrated a profound understanding of common DAO principles.
This was evidenced by their ability to articulate and apply these principles in various
courserelated activities and discussions. The students’ comprehensive grasp of DAO concepts is
a testament to the eficacy of the presented instructional materials and methods. In terms
of feedback, the response from the students was overwhelmingly positive. Their feedback
encompassed two fundamental aspects: the course structure and course content. Students
appreciated the well-structured nature of the course, highlighting its logical progression and
alignment with the DAO framework. They found the course materials to be informative and
accessible, allowing them to navigate the complex world of DAOs with ease. Overall, the
positive feedback on structure and content underscores the course’s success in delivering
valuable educational experiences to its participants. Teaching DAO principles as a DAO is
possible and welcomed by students and without prior knowledge, a steep learning curve can be
achieved.</p>
      </sec>
      <sec id="sec-3-3">
        <title>3.3. Student engagement</title>
        <p>While student learning and feedback painted a favorable picture, student engagement presented
a more nuanced perspective. Attendance throughout the course was notably high, indicating a
robust initial enthusiasm among the students. However, as the course progressed, we observed
a gradual decline in voting participation—a vital element of the DAO governance model we
adopted.</p>
        <p>The decline in voting participation could be attributed to several factors. Firstly, as students
became more familiar with the course and its processes, some may have assumed a passive
role, trusting the DAO’s governance mechanisms to operate smoothly without their continuous
input. Additionally, the complexity of some decision-making processes within DAOs may have
deterred some students from active participation, as it required a deeper level of engagement
and understanding of the DAO ecosystem.</p>
        <p>
          DAO participation is an issue recognized and researched upon e.g., by Wiriyachaokit, Augustin
and Eckhardt [
          <xref ref-type="bibr" rid="ref12">12</xref>
          ].
        </p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>4. Conclusion</title>
      <sec id="sec-4-1">
        <title>4.1. Summary and achievement</title>
        <p>The university course and the partnership between FHNW and external guest speakers, in
particular Bittopia, proved to be a successful collaboration producing a hybrid foundation of
knowledge. Merging the gap between existing institutions and decentralized organizations.</p>
        <p>The result means that students can simultaneously learn from those educating and those
developing and implementing the ideas being taught. A full spectrum combing traditional
teaching methods with modern technologies. During this collaboration, we were able to measure
various aspects of the learning process: First, fundamentals about perceptions, knowledge,
learning capability, and engagement levels. Second, limitations in the curriculum and teaching
methods. The education process should be anti-fragile, like Bitcoin itself. Each teaching cycle
should lead to a better curriculum, with the input of the stakeholders, mentor, and students.
Due to the flexibility of the curriculum that can be updated in real-time, and secured on a
decentralized network, we can ensure that students receive the most optimal and relevant form
of knowledge.</p>
      </sec>
      <sec id="sec-4-2">
        <title>4.2. Limitations</title>
        <p>A critical examination of the DAO-based university course reveals certain limitations inherent in
its design and execution and educational contexts. A notable constraint emerged from technical
limitations experienced by select participants. Disparities in technical proficiency and access
to requisite technological infrastructure hindered some individuals from fully engaging with
specific aspects of the DAO. This disparity potentially restricted the course’s inclusivity and
increased coaching activities beyond expected levels at the start of the course.</p>
        <p>In adherence to legal and regulatory standards, the course refrained from incorporating
real-value tokens within the DAO’s governance framework. While this compliance safeguarded
the course’s integrity and security, it simultaneously deprived students of the opportunity to
interact with genuine economic incentives and disincentives commonly associated with DAO
involvement. This limitation could have influenced student motivation levels but was impossible
to achieve.</p>
        <p>Furthermore, token acquisition and mining within the DAO presented dificulties for specific
participants. The untransparent procedure to find and use Goerli faucets and the technical
impediments may have discouraged some students from actively participating in token-related
activities, potentially afecting their overall engagement. Moreover, finally, the course was
subject to legally binding requisites that lay beyond the purview of the DAO. These
encompassed academic regulations and accreditation standards that the decentralized entity could not
supersede. While the DAO model aforded flexibility in various aspects, it could not transgress
these established legal and academic boundaries, e.g., not having a graded assessment in the
end, even if participants would create a vote for it. This limitation constricted the scope of
autonomous decisions the DAO could undertake.</p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>5. Recommendations</title>
      <p>Limited understanding about decentralization requires more institutions and organizations to
be open to teaching and learning about the Web3.0 and decentralized technologies. There are a
lot of misunderstandings at the fundamental level, let alone on the level of DAOs. The basics
must be included in the teaching process, otherwise people will be fragmented and their ideas
as a result will also sufer.</p>
      <p>Education should come from the core, and there must be an open discussion between
education, business, and other industries and those who are creating and using technologies. The
separation that currently exists has led to a great level of misunderstanding and misinformation,
which has also introduced unnecessary fears, doubts, and mistakes that are blamed on the
technology rather than their respective creator(s).</p>
    </sec>
  </body>
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