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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>Workshops and Research Projects Track, May</journal-title>
      </journal-title-group>
      <issn pub-type="ppub">1613-0073</issn>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Digital Twins for Haptic Design Thinking: Application within CoDEMO 5.0</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Alexander Voelz</string-name>
          <email>alexander.voelz@univie.ac.at</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Iulia Vaidian</string-name>
          <email>iulia.vaidian@omilab.org</email>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Christian Muck</string-name>
          <email>christian.muck@omilab.org</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Vienna</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Austria</string-name>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>OMiLAB NPO</institution>
          ,
          <addr-line>Faulmanngasse 4, 1040 Vienna</addr-line>
          ,
          <country country="AT">Austria</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>University of Vienna, Faculty of Computer Science, Doctoral School Computer Science</institution>
          ,
          <addr-line>Währinger Straße 29, 1090</addr-line>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2024</year>
      </pub-date>
      <volume>1</volume>
      <fpage>4</fpage>
      <lpage>17</lpage>
      <abstract>
        <p>There is a need for enterprises to transition from a technology-driven Industry 4.0 paradigm towards more sustainable frameworks that are based on the Society 5.0 concept, emphasizing green and human-centric approaches. The CoDEMO 5.0 project addresses the lack of personnel equipped with the necessary skills to facilitate this transition. As a result, the goal is to develop innovative training and collaboration frameworks by building upon the principle of co-creation among stakeholders with diverse backgrounds and interests. Haptic Design Thinking methodologies, and more specifically, the notion of Digital Twins for Haptic Design Thinking, are introduced as prospective input to support the project objectives. Building upon this notion, CoDEMO 5.0 aims to enhance the co-creative capabilities of decision-makers, thereby contributing to the broader agenda of establishing a workforce skilled for steering organizations towards sustainable, resilient, and human-centric development in the European context.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>CEUR
ceur-ws.org
5.0</p>
    </sec>
    <sec id="sec-2">
      <title>1. Introduction</title>
      <p>
        The development of more sustainable and human-centric approaches marks a crucial driver for
the strategic alignment of today’s enterprises. In response, the term Society 5.0 was established
in literature as overarching concept aggregating the progress of resulting approaches. This new
paradigm focuses on the principles of sustainability, resilience, and human-centricity to guide
the transformation of organizations [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. The EU-funded research project CoDEMO 5.0 aims to
facilitate the advancement of these principles by establishing suitable training and collaboration
frameworks. As an underlying vision, CoDEMO 5.0 sets out to educate the upcoming generation
of decision-makers to not only leverage the latest technological innovations but also account
for the integration of sustainable and human-centric development principles.
      </p>
      <p>An important aspect for the design of corresponding frameworks is the promotion of
cocreative capabilities that enable collaboration among stakeholders from various domains.
Moreover, the essence of haptic Design Thinking, with its emphasis on expressing and visualizing
(C. Muck)
complex ideas, plays a crucial role in promoting co-creation. To support these aspects, the
notion of Digital Twins for Haptic Design Thinking is employed, which involves the process of
transforming haptic results from physical workshops into digital, conceptual modeling-based
representations that can be further processed, enhanced, and shared.</p>
      <p>The goal of this work is to highlight selected objectives of the CoDEMO 5.0 research project
and how Digital Twins for Haptic Design Thinking can contribute to achieving them. Following
this goal, the theoretical foundations are laid out in Section 2, encompassing haptic Design
Thinking methodologies, the notion of their Digital Twins, and Society 5.0. In Section 3, the
context and current results of the ongoing research project are introduced before the contribution
of Digital Twins for Haptic Design Thinking is mapped to the respective project objectives.
Section 4 concludes this work by briefly recapitulating the most relevant arguments.</p>
    </sec>
    <sec id="sec-3">
      <title>2. Theoretical Foundations</title>
      <p>The theoretical foundations relevant to understanding the presented research project are
explained below. This includes haptic Design Thinking, Digital Twins which are based on haptic
Design Thinking workshops, and Society 5.0.</p>
      <sec id="sec-3-1">
        <title>2.1. Haptic Design Thinking</title>
        <p>
          The widespread use of Design Thinking in various domains and for various purposes has led to
the emergence of numerous methodologies. A summary of most commonly employed Design
Thinking methods is presented in [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ], which is the reason for omitting detailed elaborations of
the individual approaches within this work. At the core of each method lies a human-centered
approach that aims to develop innovative solutions for existing challenges [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ]. In today’s
interdisciplinary projects going along with digital transformation, such approaches are often
utilized to bring together stakeholders with diferent backgrounds and, therefore, diferent
interests for the purpose of fostering communication as well as collaboration among them [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ].
In particular, physical workshops emphasizing tangible, hands-on materials like sticky notes
and paper figures are gaining popularity within Design Thinking methods. The tangible nature
of such haptic materials fosters a comprehensive understanding among participants, who often
come from varied domains with diferent expertise [
          <xref ref-type="bibr" rid="ref5 ref9">5</xref>
          ]. In corresponding physical workshops,
haptic tools can thus help the diferent actors externalize their domain-specific knowledge.
The variety of physical representations created during these workshops capture a collective
intelligence, a shared understanding that emerges from the synergy of diverse perspectives [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ].
        </p>
      </sec>
      <sec id="sec-3-2">
        <title>2.2. Scene2Model and Digital Twins for Haptic Design Thinking</title>
        <p>
          In the context of haptic Design Thinking workshops, there persists a need for the
documentation of physical representations resulting from them. Addressing this need, the ADOxx-based
Scene2Model tool1 ofers mechanisms that enable the transformation of tangible outputs from
these workshops into digital and machine-processable conceptual models [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ]. This tool is
specifically designed to capture the essence of haptic Design Thinking workshops, where storyboards
1Available at: https://scene2model.omilab.org/
created with SAP Scenes2 serve as foundational elements. The automated transformation of
storyboards is facilitated by converting the individual paper figures of each scene into conceptual
representations that can be modified upon demand within the adaptive modeling environment
of Scene2Model [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ]. Thereby, the domain-specific knowledge externalized by participants in
haptic Design Thinking workshops (cf. Section 2.1) is captured in a computer-processable form
that can be utilized for further processing, analysis, and sharing.
        </p>
        <p>
          The various perspectives regarding the definition of the Digital Twin concept have been
emphasized in related works [
          <xref ref-type="bibr" rid="ref2">2, 9, 10, 11</xref>
          ], and shall thus not be discussed to the full extent here.
In these contributions, it is consistently argued that the notion of Digital Twins can be applied
beyond production-focused interpretations to also cover non-tangible assets represented by
interconnected, machine-processable models. Supporting this notion, a Digital Twin of a system
has been defined by attributing three main elements: (i) models that represent the respective
system under study, (ii) data traces from this system, including their aggregated or abstracted
forms, and (iii) services designed to utilize the first two elements in a manner relevant to the
represented system [12]. Building on this definition, the use of Scene2Model enables comparable
elements: (i) representing scenarios from Design Thinking workshops as conceptual models, (ii)
containing semantic data traces encoded in the form of haptic paper figures, while (iii) ofering
services for semantic enhancement and automated sharing for feedback generation [
          <xref ref-type="bibr" rid="ref2">2, 13</xref>
          ].
Consequently, it has been argued that Scene2Model transforms the domain-specific knowledge
that workshop participants encode in co-created scenarios into what we label as Digital Twins
for Haptic Design Thinking [10, 11].
        </p>
      </sec>
      <sec id="sec-3-3">
        <title>2.3. Society 5.0 and related concepts</title>
        <p>Society 5.0 represents a new paradigm initiated in 2016 by the Japanese Government through
the vision of a “society that is guided by scientific and technological innovation that will bring
wealth to the people”. This notion builds upon the evolution of society, from hunter-gatherer,
agrarian, industrial, information up to super-smart [14]. It aims to revolutionize society as we
know it by moving toward human-centered approaches. Hence, various sectors, organizations,
and also technologies are impacted, which is often discussed in the context of Industry 5.0 [ 15].
Consequently, the skills and capabilities required from future leaders and decision-makers are
also changing [16], as they need, among other aspects, to lead and sustain the merger between
digital and physical space, as foreseen by Society 5.0 [14]. To answer the need for re-skilling
and up-skilling decision-makers, the term 5.0 Organization is introduced, which focuses on
combining cross-sectorial and human-centered competencies with the technological potential of
machines and intelligent systems in an organizational setting. It encompasses three dimensions:
resilient, green, and human-oriented. The development of corresponding skills can be efectively
supported by constructivist learning theories that provide a foundational framework on how
learners actively construct knowledge through interaction with and social negotiations within
their environment [17, 18]. Thus, constructivist learning methods, like Design Thinking [19],
ofer a human-centered approach to teaching cross-sectorial competencies required in modern
decision-making environments, such as the subsequently discussed CoDEMO 5.0 project.
2A storyboard consists of several scenes that are created by participants during physical workshops using haptic
paper figures (cf. https://apphaus.sap.com/resource/scenes).
The nature of collaboration and co-creation has evolved significantly from historical practices
to modern applications [20]. Today, advancements in technology and a shift towards customer
empowerment are pushing not only companies but also city administration and other institutions
to include stakeholders more directly in the innovation process [20, 21]. The CoDEMO 5.0
research project builds upon these principles, thus acknowledging the value of co-creation.</p>
      </sec>
      <sec id="sec-3-4">
        <title>3.1. The CoDEMO 5.0 research project context</title>
        <p>CoDEMO 5.0 (Co-Creative Decision-Makers for 5.0 Organizations)3 seeks to boost European
innovation by promoting the transition of organizations from Industry 4.0 to Society 5.0-inspired
frameworks [22]. The principles of this new paradigm are utilized to support organizations
from the healthcare, industry, and agri-food sectors by emphasizing sustainability, resilience,
and human-centricity over the technology-driven focus of Industry 4.0. On this basis, CoDEMO
5.0 aims at fostering co-creation among socio-economic stakeholders, while also developing
the necessary knowledge, skills, and competencies for cross-sectorial decision-makers. The
project’s main objectives and expected outputs are organized into four key streams:
1. Value Co-Creation Labs (VCC Labs): Establishing physical laboratory installations based
on the Digital Innovation Environment of OMiLAB [23] that are enhanced with resources
to support multi-stakeholder collaboration across six national networks of VCC Labs in
France, Italy, Romania, Poland, Germany, and Spain; the aim is to foster development of
5.0 initiatives between socio-economic partners at the European level.
2. Innovation Boosters and Catalyzers: Developing a knowledge-sharing platform dedicated
to boosting collaboration and co-creation among project partners and further
socioeconomic actors, with a focus on catalyzing innovation by leveraging the VCC Labs to
capture Knowledge, Skills, and Competencies (KSC) for the 5.0 Certification process.
3. 5.0 Certification : Ofering a unique European Open Badge Certification for academic
students and vocational trainees interested in acquiring 5.0 competencies that focus on
green practices, resilience, and human-centric factors.
4. Educational and Vocational Training: Designing the learning content for certification
and KSC development collaboratively by involving Higher Education Institutions (HEIs),
Vocational Educational and Training (VET) partners, and industry partners providing
practical case studies to foster constructivist learning approaches.</p>
        <p>This initiative is pursued by a consortium of 13 international partners from six countries
representing South, Central, and Eastern Europe, including HEIs, VETs, NGOs, and industry
partners spanning three economic sectors. Additionally, associated partners from Austria,
Poland, and South Korea contribute to and benefit from the project’s outcomes, further expanding
the value co-creation network. CoDEMO 5.0 is co-funded by the European Commission through
the Erasmus+ program from October 2023 to September 2026 and coordinated by Mines
SaintEtienne in France under the leadership of Prof. Dr. Xavier Boucher.
3An overview of the project approach, the conducted research, and produced outputs are documented on the project
web page: https://codemo-project.eu/</p>
      </sec>
      <sec id="sec-3-5">
        <title>3.2. Preliminary research questions and current project results</title>
        <p>The objectives of the CoDEMO 5.0 research project emphasize the development of skills and
competencies for decision-makers that guide the identification of needs and requirements
relevant to the transition towards 5.0 Organizations. On this basis, the following preliminary
research questions can be derived within the scope of the contribution at hand:
RQ 1: What are the key requirements of socio-economic entities transitioning towards
5.0 Organization frameworks?
RQ 2: How can haptic Design Thinking workshops enhance the competencies of
decision-makers for 5.0 Organizations?</p>
        <p>In order to answer the foundational RQ1, the project kicked of by conducting a two-part
survey to assess the competence needs of future-oriented organizations and to understand the
impact of 5.0 transformation in three sectors: industry, agri-food, and healthcare. The survey was
conducted over a month and directed to HEIs, VETs, representatives of project partners, and other
socio-economic actors. The results are currently being evaluated. However, from preliminary
assessments, the KSC requirements can be categorized into four dimensions: resilience-oriented
(refers to the ability to successfully adapt to adverse situations), digital-oriented (interacting and
working with interconnected networks of humans-machines), green-oriented (linked to circular
and green economy), and human-centered (driven by critical thinking and adaptive learning).
The insights gathered by the survey form the foundation for building a generic framework
for 5.0 competencies and deriving learning approaches, educational materials, and training
modules. In this context, the contribution of haptic Design Thinking workshops to enhancing
these competencies (cf. RQ2) has to be assessed, for which corresponding elaborations are
presented in the following section. Future works beyond the scope of this contribution will
have to determine in collaboration with industry partners which concrete resources are needed
to support and evaluate the proposed framework in a laboratory setting, and whether it can be
efectively generalized to other sectors beyond the CoDEMO 5.0 focus areas.</p>
      </sec>
      <sec id="sec-3-6">
        <title>3.3. Contributing to the CoDEMO 5.0 objectives through Digital Twins for</title>
      </sec>
      <sec id="sec-3-7">
        <title>Haptic Design Thinking</title>
        <p>Considering the overall objectives of CoDEMO 5.0 and the preliminary assessment of KSC
requirement dimensions, several opportunities arise on how haptic Design Thinking workshops,
and more specifically, Digital Twins for Haptic Design Thinking (cf. Section 2.2), can serve
as a valuable contribution to answer RQ2. In particular, the support of multi-stakeholder
collaboration in the context of establishing VCC Labs and the catalyzing of innovation in a
co-creative as well as human-centric manner are promising opportunities.</p>
        <p>
          First, the utilization of haptic Design Thinking workshops has proven to enhance
communication and collaboration among stakeholders from various fields (cf. Section 2.1). In this
context, the principles of co-creation [20, 21], collective intelligence [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ], and human-centricity4
form essential components. Applied together within constructivist learning approaches, they
4The synonymous use of related terms (e.g. citizen-centric, user-centric) was discussed in recent works [13].
        </p>
        <p>Digital Innovation Environment</p>
        <p>Collaborative
Value-creation
Infrastructure</p>
        <p>Haptic Design
Thinking Workshops</p>
        <p>Cross-Sectorial Approach
Industry 5.0</p>
        <p>Health 5.0
Agri-Food 5.0
5.0 Certification</p>
        <p>Education-oriented Outputs</p>
        <p>Educational and</p>
        <p>Vocational Training
Value Co-Creation Innovation Boosters</p>
        <p>Labs and Catalyzers
Collaboration-oriented Outputs
s
t
u
tup Community of
O Knowledge and Practice
enable diverse groups to collaboratively externalize their knowledge with the goal of fostering
improved problem-solving, decision-making, and innovation [19].</p>
        <p>Second, the notion of Digital Twins for Haptic Design Thinking, operationalized through the
Scene2Model tool, provides an automated mechanism to capture the collective intelligence of
diverse stakeholders collaborating in the co-creative and human-centric context of physical
workshops. As solutions are commonly refined subsequent to workshops, corresponding
representations can be enhanced and iteratively adapted within the Scene2Model environment,
thereby ofering a flexible way to track changes and progress.</p>
        <p>In summary, the notion of Digital Twins for Haptic Design Thinking aligns well with the
objectives of the CoDEMO 5.0 research project. More precisely, the approach of utilizing
Scene2Model-supported haptic Design Thinking workshops within the aforementioned Digital
Innovation Environment of OMiLAB [23] can serve as valuable input for the cross-sectorial
approach of CoDEMO 5.0, as visualized in Figure 1. Following this approach, the industry
partners will engage in dedicated workshops to explore the challenges of transitioning to a
5.0 Organisation and also identify suitable solutions tailored to each sector’s needs. During
the workshops, socio-economic collaboration and co-creative innovation design are enabled
while accounting for the digital-oriented and human-centered KSC dimensions. Corresponding
outputs have the prospect of building a foundation for both collaboration-oriented and
educationoriented objectives. Moreover, the interaction of established VCC Labs through the OMiLAB
Community of Practice [11] can foster long-term value co-creation in a growing network.</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>4. Conclusion</title>
      <p>A human-centered society driven by data, information, and knowledge, also relies on
collaboration to facilitate value co-creation. In this work, the CoDEMO 5.0 research project is presented
as a forward-thinking approach to innovation and value creation, with haptic Design Thinking
workshops as a method to foster interaction among diverse stakeholders. The workshop results
and the knowledge encoded in them can be transformed into digital representations through
the use of Scene2Model, thereby facilitating the principles of 5.0 Organization. Through its
initiatives, CoDEMO 5.0 puts an emphasis on co-creation and collaboration while aiming to
contribute to the broader objectives of sustainable and technological development in Europe.</p>
      <p>The paradigm of Society 5.0-inspired organizations requires further research into the emerging
opportunities and challenges. The CoDEMO 5.0 project contributes to this direction and aims to
support organizations’ transition towards strategies that are not only technologically advanced
but also sustainable, resilient, and human-centered. Reflecting on the foundational research
question of the MIT Center for Collective Intelligence5, CoDEMO’s eforts correspond to the
broader vision of accelerating human and technological capabilities by utilizing the strengths
of individuals, communities, and digital systems to achieve a collective intelligence that creates
more value than any single entity or technology.</p>
    </sec>
    <sec id="sec-5">
      <title>Acknowledgments</title>
      <p>This work is supported by the CoDEMO 5.0 project (www.codemo-project.eu) and funded
within the Erasmus+ Programme (ERASMUS-EDU-2022-PI-ALL-INNO) under project reference
number 101104819. This paper expresses the opinions of the authors and not necessarily those
of the European Commission. The European Commission is not liable for any use that may be
made of the information contained in this paper.
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