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    <journal-meta>
      <journal-title-group>
        <journal-title>N. Bushuyeva Concentric model of the digital footprint of projects.
International scientific journal "Grail of Science" № 8. 2021. Р. 193</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Digitalization of HR management in government agencies⋆</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Hrystyna Matkivska</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Oleg Zachko</string-name>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Lviv State University of Life Safety</institution>
          ,
          <addr-line>Kleparivska Street, Lviv, 79007</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2020</year>
      </pub-date>
      <volume>14</volume>
      <issue>2</issue>
      <fpage>27</fpage>
      <lpage>33</lpage>
      <abstract>
        <p>Today, the problem of digitalization of operational processes of the HR management system is the lack of automated HR management programs for government agencies, lack of resources, staff reduction, data management, and change management. The development of technologies and information systems creates new opportunities for managing and improving the processes of government agencies. The specifics of public administration require effective HR management on a country or city scale, which makes it necessary to implement effective technological solutions. The purpose. Highlighting the problems of digitalization in HR management, which will provide government agencies with new opportunities to implement changes in HR management. Formation of theoretical foundations and practical skills in the analysis of HR data, development of automation of HR processes to ensure effective management of human resources in the civil service. Research results. Development blocks that can be used to structure the automation of cumbersome HR processes in an organization, demonstrated specific areas of management that can be outsourced to technology, analyzed the scientific works of scientists who have studied the impact of digitalization on human resources processes in the organization, demonstrated and analyzed the number of personnel in the civil protection service, shows the steps to improve and optimize HR processes and shows HR department's capabilities in automating HR processes.</p>
      </abstract>
      <kwd-group>
        <kwd>HR management</kwd>
        <kwd>HR operational processes</kwd>
        <kwd>state structures</kwd>
        <kwd>digitalization</kwd>
        <kwd>automated system</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>The development of technology and information systems creates new opportunities for
managing and improving the processes of government agencies. The specifics of public
administration require effective personnel management on the scale of a country or a city,
which makes it necessary to implement effective technological solutions. The article presents
the peculiarities of defining HR-methods in civil defense personnel management systems.
Highlighting the problems of digitalization in HR management and finding ways to eliminate
them, we considered new opportunities for implementing changes in the HR management of
government agencies and the effectiveness of human resource management from the
implementation of information systems.</p>
      <p>In order to improve the management of human resources of public authorities, it is
advisable to introduce automated systems that provide a comprehensive technological
solution to personnel tasks, from daily operational accounting of personnel data to
optimization of personnel issues. Currently, the issue of digitalization of HR operational
processes remains relevant. The aim of the work is to develop software for automated
communication of HR processes in the field of civil protection.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Analysis of recent research and publications</title>
      <p>In his work, Anton Lysenko has developed a methodology for forming a project team, using the
theory of precedent in the decision-making process of forming a team to achieve the stated goals of
the project. Improve recruitment methods to ensure that project teams include staff with
appropriate qualifications and experience. The quality model is being further developed to improve
the quality of the trained team. The obtained scientific results can become the basis for the
development of a comprehensive methodology for building a database of management institutions
[1-2]. Dmytro Bushuyev in his research considers the structure and function of mechanisms for the
formation of breakthrough capabilities in organizational innovation development programs. He
studies the structures of competencies in the context of well-known management approaches to
innovative projects and programs. A model of breakthrough capabilities in innovation project
management is developed, based on three levels of representation: strategic, tactical and
operational, taking into account the method of project management capabilities based on innovative
success formulas leading to technological, technical and organizational breakthroughs. [21] The
scientific works of Ihor Zasukha resolve important definitional issues, define the level of
digitalization project management in the form of building and using network models in the public
sector. The use of network models to represent probabilistic networks is considered to provide
different possibilities in the compilation of project work and the complexity of project
decisionmaking procedures. The result is the solution of a problematic scientific problem, these are the main
theoretical and practical results. The research process determines how to manage the impact on
digitalization projects. The article also considers scientific and methodological approaches to
assessing the current state of public sector digitalization mechanisms. The main direction of
digitalization in public sector project management is formed. A methodology for systematic analysis
and formalization of the structure and description of the structure of objects in the field of
management, project implementation processes and public sector digitalization program is
developed. An algorithm for the analysis stage of public sector automation project management
systems is proposed [8-9]. The scientific works of Liubomyr Sabadosh demonstrate the scientific and
applied problems of developing effective methods of project and program personnel management.
The problem was solved by developing a methodology for the formation of project teams with a
certain limitation, the implementation of projects and programs for employees, the formation of
adaptive project teams using an integrated approach to the creation of project teams, the
construction of skill matrices and the replacement of existing roles. This method determines the
composition of the involved labor resources within certain limits, contributing to the efficiency of
project management [11]. Myroslava Gladka in her works explores the scientific problem of creating
multi-agent models of labor division in project work, resolving contradictions, requirements and
restrictions imposed on the person performing project tasks. A methodology for the distribution of
labor resources for project work using a multi-agent approach is developed, which is considered on
the basis of the concept of determining the minimum qualifications of personnel. Review the
parameters of each role and the functional requirements for the role and tasks in the project [16].
This ensures organizational leadership in innovative development. There is a growing interest in
managing digital transformation in a way that respects fundamental rights and values and benefits
society as a whole. The European approach to digitalization generally based on the use of data and
technology for the benefit of the economy, society and employees.</p>
    </sec>
    <sec id="sec-3">
      <title>3. The bulk of research</title>
      <p>Over the past year, in the midst of the war, public sector HR departments have witnessed one of the
most radical changes in the way we work, communicate, transmit, receive and search for information
about our workforce. The reason for implementing information technology in public sector HR is
twofold: efficiency and sustainability. The former allows organizations to better meet the
everchanging needs of their employees, and the latter allows them to be more and more adaptive and
responsive to sudden changes. Current challenges to digitizing operational processes into HRM
systems include the lack of automated HRM programs for government agencies, resource constraints,
staff reductions, data management, and change management. Let us consider each of them in more
detail:
1. Lack of resources is the most common argument for almost every organization and an obstacle to
numerous improvements. Depending on the HR automation software you choose, the
investment can be quite expensive.
2. Staff reduction. Smart automation of HR management may lead to a small loss of jobs, but it can
significantly increase the digital literacy of staff. By automating HR processes, tasks will be
better and more efficient, with enough time to focus on strategic activities. Thus, instead of
handling manual and routine work, you can start a workflow and automatically perform the
necessary actions.
3. Data management. It allows for large-scale visualization and analysis. Predicts development
scenarios based on large amounts of information and makes more objective management
decisions. Human resources departments work with important information on a daily basis, so
it is extremely important to have proper security to protect it. The selected HR automation tool
must comply with IT security standards.
4. Change management. When implementing HR automation, government agencies will have to
effectively manage the transition period to minimize disruption to the public sector and
employees. Not only will the HR management team need to adapt to the new way of working,
but employees will also need some time to get used to the fact that there is now a portal to find
information and make requests. In the figure, let's look at specific areas of HR management
that can be outsourced to technology for automation.</p>
      <p>Human resources management is an important part of every organization. Whether it's hiring new
employees, training, or ensuring compliance with local labor laws, HR processes are an important part
of every organization. HR automation is a process that improves efficiency in the workplace by freeing
employees from tedious manual work and allowing them to focus on more complex tasks, such as
decision-making and strategy development. By automating standard and repetitive HR tasks,
organizations can reduce costs and time spent on manual HR planning and data processing. Through
strategic automation, HR teams can reduce paperwork and focus on more strategic roles of the HR
department. Therefore, in the context of the country's digitalization, effective HR management of
public authorities requires automating management processes in public authorities and improving
operational processes on HR issues, as well as timely and effective monitoring of the performance of
public authorities on HR issues. With this in mind, in the coming years, I aim to study the current state
of the implementation of new innovations in government institutions, explore electronic modern
platforms for the convenience of employees, determine if and how automation can be seen as an
option, and imagine a novel way of doing work marked by responsiveness, sustainability, and
transparency. To get rid of the most cumbersome processes related to people and monitoring large
amounts of information, automation can be divided into four blocks</p>
      <p>The transition to digital technologies for government personnel agencies will increase the efficiency
of personnel processes and save costs. A paperless civil protection service will be able to process many
more documents in the same amount of time than manual processing. In addition, digitization reduces
the cost of paper, printers, ink, postage, and frees up office space from files of documents and the time
of staff working with manual and routine processing of these documents. Saving employees' time is
especially valuable in connection with the execution of large amounts of information.</p>
      <p>HR processes are one of the core strategies needed to support the employee lifecycle and deliver a
positive work experience. Each process follows a complex path that requires strategic planning
according to certain parameters and goals. Each process has its own procedure, but all processes are
interconnected. To develop an effective performance management process, HR must first ensure that
each department's management and organizational strategy is aligned with the organizational
strategy, that there is a robust and transparent performance management system in place, and that
there is an appropriate structure to complete each step of the process. The HR department can then
begin the performance management process, i.e., create a plan, communicate with professionals, and
see the results. HR processes act as the organization's cardiovascular system, giving vitality to each
department and maintaining the health of the company as a whole. Integrated HR process
management means that the HR department is responsible for the execution of each process from start
to finish. The process management is comprehensive, including breaking down each task into small
steps to ensure that the process runs smoothly. A systematic approach can help HR managers
implement effective processes, thereby increasing productivity, retention and engagement in the
workplace.</p>
      <p>The purpose of this study is to examine the current state of innovation processes in public
institutions, to study modern electronic platforms for the convenience of employees, to understand
whether digitalization can be considered an opportunity and how it can also represent a new way of
working characterized by adaptability, resilience and openness to change. In the context of
digitalization of the country, effective HRM in public institutions requires automation of management
processes in public institutions, improvement of operational processes on HR issues, as well as timely
and effective monitoring of the effectiveness of public institutions on HR issues. Modern society is
developing under the influence of a new environment in which digital technologies are becoming
increasingly important. Digital technologies can not only significantly increase the productivity and
well-being of employees, but also solve management problems. One of the main drivers of
technological change in human resources management in public institutions is digitalization, which is
the creation and use of derivative technology methodologies and digital algorithms. Successful
implementation of new digital technologies in an organization requires technical, organizational and
human factors, but it is equally important to meet certain conditions, such as a clear definition of
objectives and accurate identification of key players in the organization.</p>
      <p>The productive use of advanced and digitized HR processes will inevitably lead to improvements in
almost every part of business operations. Even the improvement and automation of just one imperfect
HR process can bring significant changes to the operations of public authorities.</p>
      <p>Concentrate on the stages and steps to improve your organization, align current processes with a
realistic and reasonable HR process development strategy with achievable goals, and periodically
analyze and communicate progress to stakeholders, management, and staff. Taking these basic steps to
improve and optimize HR processes will lead to a more efficient, agile and intelligent organization. Out
of hundreds of processes in a company, just one dysfunctional HR process creates a bottleneck and
undermines the company's agility.</p>
      <p>The work of an HR specialist is very important for public institutions. The HR manager acts as a
buffer between employees and management, developing brands for public institutions, improving
corporate culture, motivating and adapting staff. In addition, they need to keep records, track all sick
leave, vacations, business trips, calculate payroll, conduct interviews, plan events, etc. All these tasks
must be performed at a high level, as the work of other professionals in government agencies often
depends on HR specialists. With the help of automation, you can optimize the number of routine tasks
and switch your attention to higher-level tasks, such as team loyalty, motivation, productivity,
onboarding, and corporate culture development. How to start automating HR management in your
company.</p>
      <p>1. You want to be more efficient in your recruitment efforts.
2. You want to have unburdened HR specialists who will be attentive to their staff.
3. You want transparent management of HR processes with the ability to view reports in real time.
4. You want to control the effectiveness of the team.
5. You want to develop employees and promote leaders.</p>
      <p>Again, before embarking on a major transformation in the area of HR, first define a clear goal that
makes sense from a business perspective. In most cases, this goal is to solve problems that employees
are facing. This applies to all stakeholders, from employees to senior management and everyone in
between. Transforming digital workforce management to impact the entire organization requires all
the support it can get to succeed. Think about which areas of the HR department can be digitalized
(pre-employment screening, onboarding, training and development, payroll, etc.). Ask them what they
think should be a priority. This will, of course, lead to a long list of suggestions. Organize these ideas
according to their importance and impact. First, consider the impact of digitalizing the idea on the
business, and second, the time and money required to actually digitalize the idea. In the HR sector,
flexibility and integration of processes have become crucial for rapid adaptation to new working
conditions. This is stipulated to the rapid adaptation to new working conditions. Digitalization implies
a focus on the individual employee, rather than on the standard approach to HR іt is important to
understand that digitalization requires an employee-centered approach rather than a standard HR
approach. It requires an approach focused on the individuality of the staff. Therefore, it is
appreciatively to build processes that focus on the needs, feelings, emotions and behavior of
employees. It is appreciatively to build processes that focus on the needs, emotions, feelings and
behaviors of employees. For HR departments, this means changing the nature of their HR activities.
Development and optimization of functional responsibilities. It is optimization to ensure the most
effective interaction of staff for the business. Today it is appreciatively to understand how employees
work. It's important to understand how employees work, where they fit in, and what needs to be done
to increase their individual and collective effectiveness.</p>
      <p>Any company adopts solutions to automate HR business processes. There are many reasons for
this. But one of the most important is to optimize and accelerate all internal processes. We live in the
age of technology, so its use means competitiveness and success. Today it is impossible to automate all
processes. Some tasks must be handled by employees. Among them are employee recruitment,
management, corporate culture, and communication with customers. This requires the participation of
not only machines, but also people with a high level of socialization. In principle, the following process
is automated:
1. Managers are part of the strategic management of employees and the company;
2. Operations - all processes that affect the company's work (marketing, technical support,
development, etc.)
3. Support of business processes related to system management, logistics, accounting, etc.
4. Tasks with a high level of human involvement.</p>
      <p>The automation system helps to transform monotonous manual work into automatic work, making
it more technological and advanced. The management process includes ERP and CRM systems for
analysis and management. Directors have unlimited access to the Company's data, the right to assign
and reassign tasks and conduct in-depth analysis. Tasks with a high level of human factor are special
programs for finding and managing employees, chats, portals, etc. Their main task is to facilitate work
and simplify communication between employees.</p>
    </sec>
    <sec id="sec-4">
      <title>4. Conclusions</title>
      <p>In today's rapidly changing world, team roles need to be clearly defined from the outset so that
management and staff can quickly adapt to the digital mindset. Traditional HR systems need to be
improved and redesigned as they are refined, modernized and adapted to the digital mindset. It may
be necessary to create an automated information organizational structure for government agencies,
but they also need to think about a long-term strategy. This concept must also be adapted to the latest
technological realities of today. Innovation is a critical HR management strategy and an important HR
strategy in general. In combination with in-depth knowledge of all HR processes and functions, it is
essential to build a team that can monitor, analyze and implement new technologies that are emerging
almost every day. It is important to build a team that can monitor, analyze and implement new
technologies that are emerging almost every day. Another important topic is the attitude towards
employees in the wake of digitalization. You need to treat your employees as customers and build
relationships with them. The digital transformation of public services in Ukraine is gaining
momentum. The introduction of accessible and simple e-services, digitalization in a fundamentally
new system of organizing production and service delivery in various areas, including administration,
helps to reduce the impact of human factors and corruption in the provision of public services,
increase quality and efficiency to improve life, work, research and recreation. This is a good idea. All
public services should be transparent, understandable and automated with the help of smartphones
and computers for faster response and access to information about the staff.</p>
      <p>Your employees are your customers, so you need to increase the level of engagement with your
employees, and help them grow and advance their careers. By strengthening your relationships with
your employees, you can contribute to their career advancement and overall growth.</p>
      <p>It is essential to monitor events in the rest of the sector, as important as the evolution of public
institutions in economically developed countries. The impact of digitalization and automation on
human resources is growing. By digitizing HR processes and services, organizations can improve
employee performance, increase efficiency and reduce costs. This is because digitization allows HR to
automate repetitive tasks such as data entry, payroll processing, query tracking, and documentation,
freeing up time for more useful activities such as recruiting, talent management, training, and
development. HR data is increasingly being digitized, which means it can be used more efficiently than
ever before. Human resources departments can use more data to make better decisions on HR issues,
such as hiring and training, which will increase employee satisfaction and productivity in the
organization. Digitalization and automation can bring significant benefits to government agencies,
allowing HR departments to free up time from manual, repetitive tasks and focus on more strategic
activities.</p>
      <p>What technologies do they use, how do they increase efficiency, and how do they create a good
working environment for employees, because employees are the company's biggest asset and the
company's future depends on them. The employees are the company's greatest asset and the
company's future depends on them because they are the company's greatest asset and the company's
future depends on them.
5. References
[1]. A. Lysenko Models and methods of project team formation using the theory of precedents: PhD
thesis: 05.13.22. Kharkiv, 2009. 15 р.
[2]. A. Lysenko Optimization models of production planning taking into account uncertainty. Control,
navigation and communication systems. Collection of scientific papers. Odesa, 2017. 2 (42). Р.
167170.
[3]. Digitalization of business: how to grow in times of war.
URL:
https://business.diia.gov.ua/cases/iniciativi/cifrovizacia-biznesu-ak-zrostati-v-umovah-vijnivebinarnij-proekt-zakinceno-dostupni-zapisi-efiriv.
[4]. E. Dolan, S. Kosasi, S. Nurinda Sari. Implementing competency-based human resource
management in the digital era Startupreneur Business Digital (SABDA Journal), No. 2, 2022.</p>
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