=Paper=
{{Paper
|id=Vol-3732/paper07
|storemode=property
|title=Information technologies in logistics processes of enterprises in the aviation industry
|pdfUrl=https://ceur-ws.org/Vol-3732/paper07.pdf
|volume=Vol-3732
|authors=Zarina Poberezhna,Yuliia Petrova,Khadija Slimani
|dblpUrl=https://dblp.org/rec/conf/cmse/PoberezhnaPS24
}}
==Information technologies in logistics processes of enterprises in the aviation industry==
https://ceur-ws.org/Vol-3732/paper07.pdf
Information technologies in logistics processes of
enterprises in the aviation industry
Zarina Poberezhna1,∗,†, Yuliia Petrova1,† and Khadija Slimani2,†
1 National Aviation University, Liubomyra Huzara Ave., 1, Kyiv, 03058, Ukraine
2 Higher School of Computer Science, Electronics and Automation, Rue Vesale, 9, Paris, 75005, France
Abstract
The paper discusses the features of the use of information technology in the logistics processes
of enterprises in the aviation industry. An important aspect of the importance of information
technology development in the logistics system of aviation industry enterprises has been
identified. The key tasks of using modern information technologies in the logistics processes of
aviation industry enterprises have been determined. A description of innovative information
technologies and the opportunities for their utilization in the logistics processes of aviation
enterprises is presented. Examples of some of the leading international airlines on the use of
modern information technologies in their own logistics processes are provided. It has been
substantiated that the utilization of information technologies by the world's leading airlines in
their logistics processes brings a number of important advantages, which are described in the
paper. A regression model for evaluating air transportation using modern information
technologies is proposed.
Keywords
information technology, digitalization, logistics process, logistics system, aviation companies,
aviation industry1
1. Introduction
The efficiency of logistics processes at aviation companies is critical for their successful
operation. A high level of coordination and optimization in logistics helps reduce costs,
which in turn contributes to the company's competitiveness. Efficient logistics ensures
timely delivery of materials, which is key to the smooth production and maintenance of
aircraft. In addition, proper management of logistics processes helps minimize the risks
associated with delays and unforeseen expenses. This is very urgent in the aviation
CMSE’24: International Workshop on Computational Methods in Systems Engineering, June 17, 2024, Kyiv,
Ukraine
∗ Corresponding author.
† These authors contributed equally.
zarina_www@ukr.net (Z. Poberezhna); panijulia.p@gmail.com (Y. Petrova); pr.kslimani@gmail.com
(K. Slimani)
0000-0001-6245-038X (Z. Poberezhna); 0000-0002-3768-7921 (Y. Petrova); 0000-0001-8036-2260
(K. Slimani)
© 2024 Copyright for this paper by its authors. Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).
CEUR
ceur-ws.org
Workshop ISSN 1613-0073
Proceedings
industry, where any delay can lead to significant financial and reputational losses.
Accordingly, companies that invest in modern logistics systems and information
technologies to support them are better able to respond to changing market conditions
and customer requirements. Thus, the development of information technologies to
support logistics processes is not only a strategic advantage but also a prerequisite for the
stable development of aviation companies.
The information technologies usage in the logistics processes of aviation companies is a
pressing necessity due to the growing demands on the quality and speed of air
transportation. Information technology enables automation and optimization of numerous
operations, ranging from inventory management to real-time cargo tracking. This helps to
reduce costs and increase efficiency, which is critical in the highly competitive aviation
sector. Thanks to modern technology, businesses can better forecast demand, plan routes,
and manage the risks associated with logistical delays. Integration of information
technology (IT) solutions also improves the security and accuracy of data, which is
essential to ensure high standards of customer service. In today's globalized and rapidly
developing markets, the use of advanced information technology is becoming a key factor
in successful business. Thus, aviation companies that actively implement modern IT
solutions in their logistics processes gain a significant competitive advantage and are able
to respond more effectively to market challenges.
2. State of the art for the problem of research
The problem of using modern information technologies in the logistics processes of
aviation companies remains insufficiently studied, despite its importance. Although the
integration of IT solutions provides significant benefits, many aspects of this process
require deeper research. One of the main problems is the lack of adaptation of existing
information systems to the specific requirements of the aviation industry, which requires
specialized research and development. It is also important to take into account the rapid
development of technology, which requires constant updating of knowledge and skills of
personnel in the IT field. Ignorance of this issue can lead to mistakes in the
implementation of new technologies, which in turn negatively affects the efficiency of
logistics processes. In addition, there is a need to develop new methodologies for
assessing the effectiveness of implemented IT solutions. Another important aspect is data
security, which requires detailed analysis and implementation of reliable security tools.
Information technologies can significantly change logistics processes, but this requires
thorough research and practical recommendations. Thus, further study of this issue is
critical to ensure the stable development of aviation companies and their competitiveness
in the market.
Paper [1] analyzes and selects digital solutions and cross-functional technologies
according to the stage of the aircraft life cycle, identifies the relevance and need for further
strengthening and implementation of information technologies that will determine the
efficiency of work, the quality of product life cycle management and help optimize costs.
The scientific publication [2] considers the possibility of using innovative blockchain
technology in commercial airline activities. The authors explore the possibility of using
blockchain technology and analyze the advantages of using blockchain technology to
optimize the settlement process, optimize air transportation and increase the
effectiveness of marketing impact on air passengers through the use of complete and
reliable personal information.
Paper [3] reflects the main promising areas of digital technology implementation in the
activities of the world's leading airlines. The study analyzes the general transformation
processes taking place in aviation through the introduction of digital innovations. The
authors also determine how digital technologies affect flight safety and optimize the work
of aviation personnel.
In paper [4], it is proposed to define digitalization as one of the main digital
technologies during the transformation and optimization of business processes, which
helps increase productivity and improve communication interaction with consumers.
The authors of the paper [5] believe that the digitalization of airline logistics business
processes is an important factor in increasing their competitiveness in international
markets. At the same time, the introduction of advanced technologies in the aviation
industry generates the need for changes in the formats of air transportation of goods and
passengers and changes the processes of managing logistics business processes.
Paper [6] discusses the modern factors affecting the efficiency of business processes of
an enterprise including information technologies, digital transformation, automation of
processes, customer experience, innovations in business processes, digitalization
strategies, etc. Information technologies make it possible to rationally manage all types of
enterprise resources (software, commercial activities).
The authors of the paper [7] determined that for the successful implementation of
digital technologies in the enterprise, the management must take into account various
problems: technological innovations, customer behavior and requirements, and the level
of readiness of the staff for digital technologies.
The use of innovative technologies and processes, the development and
implementation of innovative products allow the company to occupy a leading position in
the market. This provides products with a high level of scientific content and novelty,
thereby making them competitive in the global market [8].
The authors of the study [9] identified a strategic direction for the development of the
transport sector and proposed the use of new and innovative technologies for traffic
management in both national and international markets. The emphasis is on the
development of a value proposition and the use of opportunities to ensure the stability of
the enterprise in the long term, based on innovative development.
In the paper [10], it was determined that the transport services market is being formed
under the influence of the latest achievements of technological progress due to further
computerization and digitalization, automation of all processes due to the modernization
of existing basic technologies.
The problem of using modern information technologies in the logistics processes of
aviation companies remains insufficiently studied, despite its importance. Although the
integration of IT solutions provides significant benefits, many aspects of this process
require deeper research. One of the main problems is the lack of adaptation of existing
information systems to the specific requirements of the aviation industry, which requires
specialized research and development. It is also important to take into account the rapid
development of technology, which requires constant updating of knowledge and skills of
personnel in the IT field. Ignorance of this issue can lead to mistakes in the
implementation of new technologies, which in turn negatively affects the efficiency of
logistics processes. In addition, there is a need to develop new methodologies for
assessing the effectiveness of implemented IT solutions. Another important aspect is data
security, which requires detailed analysis and implementation of reliable security tools.
Information technologies can significantly change logistics processes, but this requires
thorough research and practical recommendations. Thus, further study of this issue is
critical to ensure the stable development of aviation companies and their competitiveness
in the market.
Therefore, this paper considers the generalization of theoretical foundations and the
development of methodological approaches to the implementation and development of
information technologies in the logistics processes of aviation enterprises.
3. Materials and methods
The information technologies usage in the logistics system of an enterprise is important
for achieving high efficiency and competitiveness. Information technologies allow
automating numerous processes, reducing costs and minimizing human errors. This
allows for faster and more accurate management of inventory, transportation routes, and
deliveries. In addition, modern IT solutions allow for real-time tracking of cargo, which
improves transparency and control over logistics operations. Integration of information
systems promotes better coordination between different departments of the enterprise,
which increases overall productivity. The use of modern technologies also helps in
demand forecasting and supply chain optimization. Thus, the use of IT in logistics is a key
factor in the success of modern enterprises.
Information technology in the logistics processes of aviation companies is the use of
modern digital solutions and systems to optimize the management of logistics operations.
They include automation of inventory accounting and management, planning and
monitoring of transportation routes, real-time cargo tracking, and supply chain
management [5].
The use of IT can improve the accuracy and speed of data processing, ensure timely
delivery of materials and components, reduce costs and minimize the risks associated
with delays and unforeseen events. In addition, information technology helps to improve
communication and coordination between different departments of the enterprise,
ensuring transparency and control at all stages of the logistics process. In the aviation
industry, where accuracy and reliability are critical, the introduction of modern IT
solutions is becoming a key factor in achieving a high level of operational efficiency and
market competitiveness [2, 3].
The key tasks of using modern information technologies in the logistics processes of
aviation enterprises include those summarized in Table 1. In general, the task of using
modern IT in the logistics processes of the aviation industry is to increase the overall
efficiency, reliability, and competitiveness of airline companies.
Table 1
Key tasks of using modern information technologies in the logistics processes of aviation
industry enterprises
Task Characteristics
1. Automation of Using IT to accurately account for materials, components, and
inventory accounting stocks, ensuring their timely replenishment and warehouse
and management optimization.
2. Planning and The use of GPS and other navigation technologies for efficient
optimization of route planning, reducing transportation time and costs.
transportation routes
3. Real-time cargo Using tracking systems to monitor the movement of goods,
tracking providing timely information about the delivery status and
identifying possible delays.
4. Supply chain Integration of different stages of the supply chain through IT
management systems to increase coordination between suppliers,
manufacturers and distributors.
5. Improving the Using software to quickly process large amounts of data,
accuracy and speed of allowing for more informed decision-making.
data processing
6. Reduce costs and Use analytical tools to forecast demand, optimize inventory,
minimize risks and manage risks associated with delays or unforeseen
circumstances.
7. Improved Use of corporate information systems to ensure effective
communication and interaction between different departments of the airline,
coordination which contributes to coordinated work and reduces the
likelihood of errors.
8. Data security Implementation of protective measures and cybersecurity to
protect confidential information and prevent unauthorized
access.
9. Enhance customer Using CRM systems and other IT tools to improve customer
service experience, provide up-to-date information and respond
quickly to customer requests.
10. Analyze and Use analytical platforms to analyze the efficiency of logistics
improve business processes and identify opportunities for improvement.
processes
Studies have shown that several innovative information technologies can now be
identified that have been widely used in the logistics processes of aviation enterprises.
Some of these technologies are summarized in Table 2. Leading international airlines are
increasingly using the latest information technology in logistics to improve the efficiency
of their operations and ensure a high level of service. Companies such as Emirates, Delta
Airlines, and Lufthansa are actively implementing automated inventory management
systems to reduce costs and minimize delays. They also use advanced technologies to plan
and optimize routes, which helps reduce fuel costs and improve flight punctuality.
Table 2
Description of innovative information technologies and opportunities for their use in the
logistics processes of aviation enterprises [11, 12]
Information Opportunities for use in the logistics processes of aviation
technology companies
RFID (Radio Real-time tracking of baggage and cargo, reducing the risk of loss and
Frequency delays. Automation of inventory and warehouse management, which
Identification) increases the accuracy and speed of processing. Improved control
over the movement of materials and components. Increased security
by accurately tracking access to critical areas.
IoT (Internet of Real-time monitoring of cargo storage and transportation conditions
Things) (temperature, humidity, vibrations). Tracking the location of cargo
and luggage in real time. Automatic notification of deviations from
the set parameters for quick response. Optimize warehouse and
transport operations by integrating sensors and analytics.
Big Data Analysis of large amounts of data to forecast demand for freight and
passenger transportation. Route optimization based on historical
data and current conditions. Identify trends and anomalies in
logistics processes to improve efficiency. Making informed decisions
based on data analysis.
AI (Artificial Automates route and schedule planning to reduce fuel costs and
Intelligence) improve punctuality. Demand forecasting based on historical data
and current trends. Optimization of inventory and warehouse
management to reduce costs. It identifies and manage risks in real
time.
Blockchain Ensuring supply chain transparency and security by recording
transactions in an immutable ledger. Improving cargo tracking and
ensuring the authenticity of goods. Automation of contracts and
payments through smart contracts. Reducing the risk of fraud and
increasing trust between participants in logistics processes.
The integration of IoT and tracking systems allows these companies to track cargo in
real time, ensuring transparency and reliability of supply. Analytical tools and Big Data
platforms help airlines forecast demand and optimize supply chains. In addition, the latest
IT solutions help improve data security and the efficiency of communications between
different departments [13]. Thus, leading airlines demonstrate how the use of modern
information technology can significantly improve logistics processes.
Examples of some of the leading international airlines on the use of modern
information technologies in their own logistics processes are given in Table 3.
Table 3
Examples of some of the leading international airlines on the information technologies
usage in their own logistics processes
Name of Examples of information technologies in logistics
the airline
Emirates 1. Automated inventory management system to optimize the use of
materials and components.
2. Implementation of IoT for real-time monitoring of temperature and
storage conditions of cargo.
3. Using Big Data analytics to forecast demand for flights and cargo
transportation.
4. Integration of cargo tracking systems to provide transparency and
control at all stages of delivery.
Delta 1. Use of RFID technologies for real-time tracking of baggage and cargo.
Airlines 2. Application of optimized route planning algorithms to reduce fuel
costs.
3. Implementation of a supply chain management platform that increases
the efficiency of cooperation with suppliers.
4. Use of artificial intelligence systems to improve the forecasting of
demand for logistics services.
Lufthansa 1. Use of an automated warehouse management system to increase the
accuracy and speed of processing.
2. Integration of real-time cargo monitoring platforms.
3. Implementation of analytical tools to assess the efficiency of logistics
operations.
4. Use of mobile applications to improve coordination between logistics
departments.
Singapore 1. Use of IoT to monitor cargo transportation and storage conditions.
Airlines 2. Automation of inventory management processes to reduce costs.
3.Implementation of analytical tools to optimize routes and schedules.
4.Use of tracking systems to ensure transparency and security of logistics
processes.
Qatar 1. Use of analytical platforms for supply chain management.
Airways 2. Implementation of IoT to monitor cargo condition during
transportation.
3.Automation of inventory management and route planning processes.
4.Use of tracking systems to ensure transparency and control over cargo.
British 1. Use of RFID technology to track baggage and cargo.
Airways 2. Implementation of automated inventory management systems to
reduce costs.
3.Integration of analytical tools to optimize routes and schedules.
4.Use of mobile applications to improve the coordination of logistics
processes.
Competition levels in the aviation industry are elevated [14], even if the aircraft
industry is dominated by very few large manufacturers of airframes and engines, that all
compete in a global market.
Thus, the examples presented in Table 3 illustrate how airlines use modern
information technologies to increase the efficiency, transparency and reliability of their
logistics processes.
It can be argued that the use of modern information technologies by the world's leading
airlines in their logistics processes provides a number of important advantages [13]:
– increased efficiency and productivity. Automation of logistics processes, such as
inventory management, accounting and planning, can significantly reduce the time
to complete tasks and reduce the number of errors;
– cost reduction. Optimization of routes and the use of resources such as fuel and
storage space help to reduce operating costs. Information systems also help to
reduce the cost of spare parts and materials through more accurate accounting and
forecasting of needs;
– improved accuracy and transparency. The use of RFID and IoT technologies allows
for real-time tracking of cargo and baggage, ensuring high accuracy and
transparency of logistics operations. This helps reduce the number of lost or
delayed cargoes;
– improved customer service. By managing logistics processes more accurately and
quickly, airlines can provide a higher level of customer service by offering more
accurate delivery times and responding quickly to customer requests;
– optimization of supply chains. Integration of information systems allows for better
coordination with suppliers, ensuring timely delivery of the necessary materials
and components. This reduces the risk of supply chain disruptions;
– ensuring data security. Modern IT solutions include high cybersecurity standards
that protect confidential information and prevent unauthorized access to data;
– improving decision-making. Big Data analytics tools and platforms allow airlines to
analyze large amounts of data to make informed decisions. This contributes to
better demand forecasting, inventory management, and route planning;
– environmental responsibility. Optimized routes and more efficient use of resources
help reduce CO2 and other harmful emissions, which improves airlines'
environmental responsibility;
– innovation and competitiveness. The advanced IT solutions allows airlines to stay
at forefront of innovation and maintain high competitiveness in the global market.
Thus, the introduction of modern information technologies in the logistics processes of
airlines significantly improves their operational efficiency, reduces costs, increases the
level of customer service and ensures environmental responsibility.
Transport makes a significant contribution to economic growth and improving the
quality of life by facilitating the movement of people and goods. Transport, on the other
hand, causes external influences that can have harmful effects on the environment and
health [15]. These externalities are a major incentive to support innovations that make
transportation greener, safer and more efficient. According to [16], we will analyze air
cargo transportation in 2020-2021 in Ukraine (million tkm), as shown in Table 4.
We will build a mathematical model based on regression analysis, using information
technology by aviation enterprises. To do this, we use the linear regression formulas:
𝑦(𝑥) = 𝐴1 + 𝐴2 𝑥,
where А1 , А2 are unknown regression coefficients.
Table 4
Air cargo turnover by air transport in 2020-2021
Air cargo turnover by month, (mln. tkm)
Years Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2020 12,6 29,3 50,9 84,3 139,6 167,8 183,0 199,9 217,7 243,6 275,8 316,2
2021 23,7 44,1 73,7 103,7 135,2 171,4 195,1 212,1 236,7 266,7 301,3 346,3
To determine the discrepancy between the coefficients, we use the least squares
method. According to this method, it is necessary to minimize the mean square error:
𝐸 = ∑𝑛𝑛=1(𝑦𝑖 − 𝑦(𝑥𝑖 ))2 → 𝑚𝑖𝑛,
where E is the root mean square error; 𝑦𝑖 and 𝑥𝑖 are the primary data.
To solve the optimization problem, we find the partial derivatives and equate them to
zero:
𝑛
𝑑𝐸
= −2 ∑(𝑦𝑖 − 𝐴1 − 𝐴2 𝑥𝑖 ) = 0 ,
𝑑𝐴1
𝑖=1
𝑛
𝑑𝐸
= −2 ∑ 𝑥𝑖 (𝑦𝑖 − 𝐴1 − 𝐴2 𝑥𝑖 ) = 0.
𝑑𝐴
{ 2 𝑖=1
This is where we get it from:
𝑛 𝑛
𝑛𝐴1 + 𝐴2 ∑ 𝑥𝑖 = ∑ 𝑦𝑖 ,
𝑖=1 𝑖=1
𝑛 𝑛 𝑛
𝐴1 ∑ 𝑥𝑖 + 𝐴2 ∑ 𝑥𝑖2 = ∑ 𝑥𝑖 𝑦𝑖 .
{ 𝑖=1 𝑖=1 𝑖=1
In a matrix form:
𝑛 ∑𝑛𝑖=1 𝑥𝑖 ∑𝑛𝑖=1 𝑦𝑖
𝐴=( ) ( ).
∑𝑛𝑖=1 𝑥𝑖 ∑𝑛𝑖=1 𝑥𝑖2 ∑𝑛𝑖=1 𝑥𝑖 𝑦𝑖
After the mathematical calculations, we obtained models for the accumulation of air
transportation in 2020, formula (1), and in 2021, formula (2):
𝑦(𝑥) = −16,5348 + 27,1682𝑥. (1)
𝑦(𝑥) = −9,026 + 28,44𝑥. (2)
The model for current air transportation in 2020 is formula (3) and in 2021 is formula
(4):
𝑦(𝑥) = 20,2318 + 0,9413𝑥. (3)
𝑦(𝑥) = 22,452 + 0,936𝑥. (4)
The obtained model’s formula (1) – (4) are simplified, since they do not take into
account financial indicators from the introduction of information technologies. To make
more reasonable conclusions about the feasibility of using a particular information
technology, it is necessary to conduct real experiments and calculate data sets for the
relevant airline.
In general, the use of indicators of the number of air transportation allows to apply
effective and well-studied methods and works to improve the efficiency of information
technology use in the activities of airlines and assess their quality.
4. Results and discussions
This section of the paper is devoted to a demonstration example of the proposed
models of formula (1) – (4).
At the first stage of modeling, datasets with accumulated transportation for 2020-2021,
mil. tkm were formed (Figure 1). The resulting implementation of current transportation
according by months to formula (3), (4) is shown in Figure 2. For a more accurate match
between the two models, we will use the model of current transportation based on the
combined data sample, since the resulting sample has a much larger number of sample
points, this model will have greater reliability (Figure 3).
Figure 1: Accumulated transportation for 2020-2021, mil. tkm.
The analysis shows that the level of air transportation is growing and tends to increase.
However, under the influence of environmental factors that affect air transportation, such
as: COVID-19, military operations, and border closures, there is currently no possibility to
carry out air transportation in general.
Figure 2: Current transportation for 2020-2021, mil. tkm.
Figure 3: Current transportation for 2020-2021, mil. tkm.
5. Conclusions
The introduction of modern information technologies in the logistics processes of aviation
companies is an integral part of successful operations in today's global market. The need
to further intensify this process is driven by several key factors. Firstly, the rapid pace of
technological development and the constant updating of market trends create a need to
use advanced information tools. Secondly, competitive pressure in the air transportation
market requires companies to constantly improve their logistics processes. The further
implementation of modern IT solutions will allow aviation companies to increase
efficiency and reduce costs, which is crucial in the context of constantly rising prices for
fuel and other resources. In addition, the use of information technology will help improve
passenger and customer service, which in turn has a positive impact on the reputation of
companies and increases their competitiveness. The introduction of modern technologies
will also ensure a high level of safety and reliability of cargo transportation, which is
especially important in the context of the rapid growth of air transport. Another important
advantage is the ability to improve the environmental sustainability of aviation companies
by optimizing resource use and reducing CO2 emissions. Taking into account all these
factors, intensifying the introduction of modern information technologies in the logistics
processes of aviation enterprises is a strategically important step that will ensure stable
development and competitiveness in the air transportation market.
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