The EGOV-CeDEM-ePart 2024 conference, for short EGOV2024, was organized by the IFIP WG 8.5 on ICT and public administration. The conference is dedicated to digital or electronic government, open government, local government (smart cities), smart governance, artificial intelligence (AI), e-democracy, policy informatics, and electronic participation. With a long tradition along its various branches, the EGOV-CeDEMePart conference has gained its reputation of being the key and leading conference worldwide in the research domains of digital/electronic, open, and smart government, as well as electronic participation.
The review process was based on a double-blind review process, and conflicts of interest were actively avoided. Authors of papers submitted their papers to a track. The track chairs had only access to the papers within their own track and could assign re-viewers and propose acceptance decisions. The lead track chair of each chair was the editor of the proceedings, in addition to the general chairs. Track chairs were not al-lowed to submit to their own track, nor were their close collaborators, to avoid any conflict of interest. Track chairs could either submit to another track or the ‘track chairs’ track. The latter was handled by one of the general chairs, and these submissions were reviewed the same way as all other submissions. The general chairs checked after the submission deadline if there was any conflict of interest among the papers submitted to tracks, and if so, the respective paper was moved to another track. The track chairs checked that all papers were submitted anonymously. If not, the authors were asked to resubmit within a couple of days. Track chairs assigned the reviewers and selected the programme committee members in such a way that experts in this area reviewed the papers and there were no conflicts of interest. After at least three reviews were received, the track chairs made a proposal for a decision per paper. The decisions were discussed in a meeting with the general and track chairs to ensure that the decisions were made in a consistent manner per track.
The conference tracks of the 2024 edition present the evolvement of the topics and the progress in this field. The papers in this proceedings were distributed over the following tracks: • • • • • • • • • • • •
Emerging Issues and Innovations Smart Cities (Government, Districts, Communities & Regions) AI, Data Analytics, and Automated Decision Making Artificial Intelligence Governance and its Societal Challenges Open Data: Social and Technical Aspects Digital and Social Media Governance, Digital Legislation and Policy
Practitioners – Researchers Collaboration
Among the full research paper submissions, 29 papers (empirical and conceptual) were accepted for this year’s Springer LNCS EGOV proceedings (vol. 1484). The LNCS ePart proceedings (LNCS vol. 14891) contain the completed research papers from the following tracks: General E-Democracy and e-Participation; Digital Technologies and Sustainable Development; Governance, Digital Legislation, and Policy; Digital and Social Media; Digital Society; Artificial Intelligence Governance and its Societal Challenges. The accepted ongoing work, posters, and practitioners’ papers are published in the Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2024 conference. The CEUR Workshop Proceedings (CEUR-WS.org) are free, open-access proceedings for Computer Science Workshops.
As in the previous years and per the recommendation of the Paper Awards Committee, under the leadership of Manuel Pedro Rodríguez Bolívar of the University of Granada, Spain, the IFIP EGOV-CeDEM-ePart 2024 conference grants outstanding paper awards in three distinct categories: • • •
The most interdisciplinary and innovative research contribution The most compelling critical research reflection
The most promising practical concept
The winners in each category were announced during the awards ceremony at the conference.
For the first time, a Junior Faculty School was organized to connect PhD students, postdoctoral students, and junior faculty to the e-government research community to provide advice on how to plan and manage the tenure process and future career and to offer a platform for discussions about theory and methods, as well as networking. The Junior Faculty School consisted of keynotes, panels, discussions, and interactive sessions designed for junior faculty to be oriented and prepared for the opportunities and challenges ahead.
The IFIP EGOV 2024 conference was hosted in Belgium, in the heart of Europe, by Ghent University and KU Leuven. They are both top 100 universities and two of the major universities in Belgium with over 50.000 students and 15.000 employees. Ghent University was founded in 1817, and KU Leuven in 1425. In addition to all that history, the universities also bring a lot of innovation to their vibrant student towns. As part of the conference, the University of Ghent hosted the PhD colloquium and Junior Faculty School in Ghent on 1-2 September. The PhD Colloquium was a full-day event on 1 September, open only for those who were admitted and offered a limited number of PhD bursaries. The Junior Faculty School was a full-day event on 2 September, for sharing experiences to advance the career of young researchers interested in digitalization and government. The conference sessions were hosted on 3-5 September in Leuven at the KU Leuven.
Many people behind the scenes make large events like this conference happen. We would like to thank the members of the Program Committee, the reviewers, and the track chairs for their great efforts in reviewing the submitted papers. We would also like to express our deep gratitude to Joep Crompvoets and his local team at KU Leuven, and Lieselot Danneels and her local team at Ghent University, for hosting the conference.
The papers in this proceedings range from societal to scientific and from rigorous to innovative. We hope you enjoy reading them!
The Proceedings Editors: Jolien Ubacht Joep Crompvoets Csaba Csáki Lieselot Danneels Marijn Janssen Marius Rohde Johannessen Thomas Lampoltshammer Habin Lee Ida Lindgren Anastasija Nikiforova Sara Hofmann Peter Parycek Gabriela Viale Pereira Gerhard Schwabe Iryna Susha
Efthimios Tambouris
Joep Crompvoets, KU Leuven, Belgium Csaba Csáki, Corvinus University of Budapest, Hungary Lieselot Danneels, Ghent University, Belgium Ramon Gil-Garcia, University at Albany, State University of New York, USA Sara Hofmann, University of Agder, Norway Marijn Janssen, Delft University of Technology, The Netherlands Marius Rohde Johannessen, University of South-Eastern Norway Thomas Lampoltshammer, University for Continuing Education, Austria Habin Lee, Brunel University London, United Kingdom Anastasija Nikiforova, Tartu University, Estonia Peter Parycek, Fraunhofer Fokus, Germany / University for Continuing Education, Austria Gabriela Viale Pereira, University for Continuing Education, Austria Gerhard Schwabe, University of Zurich, Switzerland Anthony Simonofski, University of Namur, Belgium Efthimios Tambouris, University of Macedonia, Greece
Jolien Ubacht, Delft University of Technology, The Netherlands
Anastasija Nikiforova, University of Tartu, Estonia Anna-Sophie Novak, Danube University Krems, Austria Panos Panagiotopoulos, Queen Mary University of London, UK Peter Parycek, Danube-University Krems, Austria Manuel Pedro Rodríguez Bolívar, University of Granada, Spain Marius Rohde Johannessen, University of South-Eastern Norway, Norway Anthony Simonofski, University of Namur, Belgium Iryna Susha, Utrecht University, The Netherlands Efthimios Tambouris University of Macedonia, Greece Jolien Ubacht, Delft University of Technology, The Netherlands Gabriela Viale Pereira, Danube University Krems, Austria Shefali Virkar, Donau-Universität Krems, Austria
Anneke Zuiderwijk, Delft University of Technology, The Netherlands
Manuel Pedro Rodríguez Bolívar, University of Granada, Spain Noella Edelmann, Danube University Krems, Austria Evangelos Kalampokis, University of Macedonia, Greece
Gabriela Viale Pereira, Danube University Krems, Austria Ida Lindgren, Linköping University, Sweden
J. Ramon Gil-Garcia University at Albany, SUNY, USA
Gilang Ramadhan, Delft University of Technology, The Netherlands
Alessio Bramini, University of Tuscia, Karin Brodén Ahlin, Karlstad University, Sweden Iván Cantador, Universidad Autónoma de Madrid, Spain Luiz Paulo Carvalho, UFRJ, Brazil Cesar Casiano Flores, University of Twente, The Netherlands Seong Wook Chae, Hoseo University, South Korea Youngseok Choi, Kingston University London, United Kingdom Vincenzo Ciancia, Istituto di Scienza e Tecnologie dell'Informazione, Consiglio Nazionale delle Ricerche, Italy Antoine Clarinval, Université de Namur, Belgium Rodrigo Conde, Austrian Institute of Technology, Austria Andreiwid Sheffer Corrêa, Federal Institute of Sao Paulo, Brazil María Elicia Cortés-Cediel, Universidad Complutense de Madrid, Spain J. Ignacio Criado, Universidad Autónoma de Madrid, Spain Joep Crompvoets, KU Leuven - Public Management Institute, Belgium Jonathan Crusoe, Gothenburg University and University of Borås, Sweden Csaba Csaki, Corvinus University, Hungary Frank Danielsen, University of Agder, Norway Lieselot Danneels, Ghent University / Vlerick Business School, Belgium Simon Dechamps, Namur Digital Institute, UNamur, Belgium Devin Diran, TNO Vector, The Netherlands Bettina Distel, Universität Münster, Germany Roel Dobbe, Delft University of Technology, The Netherlands David Duenas-Cid, Kozminski University, Poland Matthias Döring, University of Southern Denmark, Denmark Noella Edelmann, Danube University Krems, Austria Claudia Egher, Utrecht University, Copernicus Institute of Sustainable Development, Gregor Eibl, Danube University Krems, Austria Ali El Samra, Brunel University London, United Kingdom Eiri Elvestad, University of Oslo, Norway Loukis Euripides, University of the Aegean, Greece Kalampokis Evangelos, University of Macedonia, Greece Claucia Faganello, PUCRS, Brazil Joan-Francesc Fondevila-Gascón, CECABLE, UdG (Escola Universitària Mediterrani) and UAB, Italy Sabrina Franceschini, Regione Emilia-Romagna, Italy Alizée Francey, University of Lausanne, Switzerland Mary Francoli, Carleton University, Canada Asbjørn Følstad, SINTEF, Norway Larissa Galdino de Magalhães Santos, United Nations University (UNU-EGOV), Portugal Francisco García Morán, European Commission, Luxembourg Mila Gasco-Hernandez, Center for Technology in Government and Rockefeller College of Public Affairs and Policy, University at Albany, SUNY, USA Alexandros Gerontas, University of Macedonia, Greece Katarina Gidlund, Midsweden University, Sweden J. Ramon Gil-Garcia, University at Albany, State University of New York, USA Dimitris Gouscos, University of Athens, Greece Divya Kirti Gupta, Indus Business Academy, Yash Gupta, University of Southern California, USA Mariana Gustafsson, Linköping University, Sweden Tessa Haesevoets, Ghent University, Belgium Yang Hai, Brunel University, United Kingdom Annika Hasselblad, Mid Sweden University, Sweden Marcus Heidlund, Mid Sweden University, Sweden Natali Helberger, University of Amsterdam, The Netherlands Sara Hofmann, University of Agder, Norway Roumiana Ilieva, Technical University of Sofia, Bulgaria Tomasz Janowski, Gdańsk University of Technology, Poland Marijn Janssen, Delft University of Technology, The Netherlands Soohyun Jeon, Brunel University London, United Kingdom Carlos E. Jimenez-Gomez, National Center for State Courts, USA Marius Rohde Johannessen, University of South-Eastern Norway, Norway Gustaf Juell-Skielse, University of Borås, Sweden Muneo Kaigo, University of Tsukuba, Japan Evangelos Kalampokis, University of Macedonia, Greece Nikos Karacapilidis, University of Patras, Greece Areti Karamanou, University of Macedonia, Greece Naci Karkin, Pamukkale University, Turkey Singara Rao Karna, Centre for Electronic Government and Open Democracy Sydney-Melbourne, Australia Junchul Kim, Brunel University London, United Kingdom Fabian Kirstein, Fraunhofer, Germany Bram Klievink, Leiden University, The Netherlands Agnieszka Kochanowicz, University for Continuing Education Krems, Austria Zsófia Kräussl, Bayes Business School, City University of London, United Kingdom Thomas Lampoltshammer, University for Continuing Education Krems, Austria Beatriz Barreto Brasileiro Lanza, CTG SUNY & IDB, USA Habin Lee, Brunel University, United Kingdom Hongjoo Lee, The Catholic University of Korea, South Korea Ida Lindgren, Linköping university, Sweden Johan Linåker, RISE Research Institutes of Sweden, Sweden Martin Lnenicka, University of Pardubice, Czech Republic Euripides Loukis, University of the Aegean, Greece Luis F. Luna-Reyes, University at Albany, SUNY, USA Marie Anne Macadar, Federal University of Rio de Janeiro, Brazil John McNutt, Udel, USA Ulf Melin, Linkoping University, Sweden Sehl Mellouli, Université Laval, Canada
Mara Mendes, University of Münster, Germany
Tobias Mettler, University of Lausanne, Switzerland Edimara Mezzomo Luciano, PUCRS, Brazil Harekrishna Misra, Institute of Rural Management Anand, India Gianluca Misuraca, gfa-group, Italy José María Moreno-Jiménez, Universidad de Zaragoza, Spain Francesca Morselli, Delft University of Technology, The Netherlands Francesco Mureddu, Lisbon Council, Portugal Anastasija Nikiforova, University of Tartu, Estonia Sem Nouws, Delft University of Technology, The Netherlands Anna-Sophie Novak, Danube University Krems, Austria Niclas Olofsson, Mid Sweden University, Sweden Monica Palmirani, CIRSFID, ALMA-AI, Italy Panos Panagiotopoulus, Queen Mary University of London, United Kingdom Laura Piscicelli, Utrecht University, The Netherlands Blaž Podgorelec, Graz University of Technology, Austria Anuj Puri, Tilburg University, The Netherlands András Pünkösty, Ludovika University of Public Service, Hungary Aya Rizk, Linköping University, Sweden Nina Rizun, Gdańsk University of Technology, Poland Manuel Pedro Rodríguez Bolívar, University of Granada, Spain Lucas Roldan, PUCRS, Brazil Alexander Ronzhyn, University of Koblenz-Landau, Austria Boriana Rukanova, Delft University of Technology, The Netherlands Michael Räckers, European Reserach Center for Information Systems (ERCIS), Germany Rodrigo Sandoval-Almazan, Universidad Autonoma del Estado de Mexico, Mexico Diogo Sasdelli, Donau-Universität Krems, Austria Antonia Sattlegger, Technical University Delft, The Netherlands Carsten Schmidt, University of Tartu, Estonia Hendrik Scholta, University of Muenster - ERCIS, Germany Johannes Scholz, Graz University of Technology, Ausria Uwe Serdült, College of Information Science and Engineering, Ritsumeikan University, Japan Masoud Shahmanzari, Brunel University, United Kingdom Tobias Siebenlist, Rhine-Waal University of Applied Sciences, Germany Anthony Simonofski, University of Namur, Belgium Koen Smit, University of Applied Sciences Utrecht, The Netherlands Carl-Johan Sommar, Linköping University, Sweden Reni Sulastri, Delft University of Technology/TPM/ESS, The Netherlands Leif Sundberg, Mid Sweden University, Sweden Iryna Susha, University of Utrecht, The Netherlands Efthimios Tambouris, University of Macedonia, Greece Evrim Tan, KU Leuven Public Governance Institute, Belgium Luca Tangi, Joint Research Centre - European Commission, Italy Carolina Tavares Lopes, Pontifical Catholic University of Rio Grande do Sul (PUCRS), Brazil Additional Reviewers