A High-Level Framework for Business and Government Requirements Analysis of Detection Technology for Postal and Parcel eCommerce Flows

Abstract

In this paper we present a high-level framework for business and government requirements analysis of detection technology, taking emerging policy developments related to circular economy monitoring into account. The framework was developed in the context of the PARSEC research project on postal and parcel eCommerce flows.

Keywords

• eCommerce
• eGovernment
• detection technology
• digital infrastructures
• framework1

1. Introduction

Current eGovernment research has paid attention to how governments can benefit from using business data [ 1 ] and has pointed out the potential of detection technologies for government for monitoring cross-border flows [ 2 ]. However, so far scanning and detection technology has received limited attention in the eGovernment literature. In this paper, we present a high-level framework for business and government requirements analysis of detection technology for postal and parcel eCommerce Flows.

2. Method

This research is part of the PARSEC project. The framework was constructed based on earlier research; research on new regulatory developments and project workshops. 0000-0003-0254-5787 (B. Rukanova); 0000-0002-1328-0086 (J. Hintsa); 0000-0002-0019-4752 (T. Männistö), 0000-0002-5930-5138 (Y.H. Tan)

© 2023 Copyright for this paper by its authors. Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).

3. The framework

The framework identifies five high-level perspectives that may be considered when defining specific requirements and trade-offs for detection technology in a business-government context: (1) Public concerns and requirements on data and technology; (2) Emerging policies that may lead to new public concerns; (3) Public/ private partnership; (4) User point of view; (5) Technology in isolation or as part of the larger ecosystem, also in view of emerging technologies.

4. Conclusions

This paper is a contribution to stimulate scientific discussion in the eGovernment research community on the topic of detection technology used by businesses and how it can be used in public-private collaborations.

Acknowledgements

This research was partially funded by the PARSEC project, which has received funding from the European Union’s Horizon Europe programme under the grant agreement No 101073963. Ideas and opinions expressed by the authors do not necessarily represent those of all partners.

References

[1] Rukanova , B. , van Engelenburg , S. , Ubacht , J. , Tan , Y. H. , Geurts , M. , Sies , M. , ... & van Dijk , D. ( 2023 ). Public value creation through voluntary business to government information sharing enabled by digital infrastructure innovations: a framework for analysis . Government Information Quarterly , 40 ( 2 ), 101786 .

[2] Heijmann , F. , Tan , Y. H. , Rukanova , B. , & Veenstra , A. ( 2020 ). The changing role of customs: Customs aligning with supply chain and information management . World Customs Journal , 14 ( 2 ), 131 - 142 .