=Paper=
{{Paper
|id=Vol-3777/short9
|storemode=property
|title=Development and Implementation of Intelligent Programming Tool for Agile Transformation of Human Resource Management Processes
|pdfUrl=https://ceur-ws.org/Vol-3777/short9.pdf
|volume=Vol-3777
|authors=Nataliia Dotsenko,Igor Chumachenko,Oleksandr Skachkov,Yuliia Husieva
|dblpUrl=https://dblp.org/rec/conf/profitai/DotsenkoCSH24
}}
==Development and Implementation of Intelligent Programming Tool for Agile Transformation of Human Resource Management Processes==
https://ceur-ws.org/Vol-3777/short9.pdf
Development and Implementation of Intelligent
Programming Tool for Agile Transformation of Human
Resource Management Processes
Nataliia Dotsenko1, Igor Chumachenko1, Oleksandr Skachkov1 and Yuliia Husieva1
1
O.M. Beketov National University of Urban Economy in Kharkiv, Marshal Bazhanov str., 17, Kharkiv, 61002, Ukraine
Abstract
The research aims to develop intelligent programming tool for the Agile transformation of human
resource management processes in a multi-project environment and to provide recommendations for its
implementation in healthcare institutions. An analysis of information systems used in the healthcare
sector has been conducted. A model for the information support of the human resource management
process in transformation projects has been developed. The developed programming tool the Agile
transformation of human resource management processes in a multi-project environment, combines
software, hardware, and informational-project support and is based on the proposed methodological
framework. A software and hardware complex for human resource management in medical institutions
has been developed, which implements methods for forming teams/units of medical institutions,
considering specified constraints, and reallocating resources. The comprehensive application of the
programming tool allows for increased efficiency in human resource management: improving the team's
characteristics by 11-42%, reducing the number of project team members through functional redundancy
by 7-34%, and enhancing the speed of decision-making regarding team formation and resource
reallocation.
Keywords
Agile, Human Resource, configuration management, resource reallocation, multi-project environment1
1. Introduction
The healthcare sector is undergoing a significant transformation driven by the need for more
efficient and effective human resource management [1]. As healthcare organizations navigate
increasingly complex demands, systems that can adapt swiftly to changes are becoming a growing
necessity. Traditionally used in software development, Agile methodologies are gaining traction to
enhance flexibility and responsiveness in managing human resources across various projects [2].
This research focuses on developing and implementing tools to support Agile transformation in
managing human resources within multi-project environments. By leveraging Agile principles,
healthcare institutions can optimize resource allocation, enhance team efficiency, and improve
project outcomes. The study aims to bridge the gap between traditional human resource
management practices and the dynamic needs of modern healthcare settings, particularly in
response to the challenges posed by increasing specialization and the demand for rapid
adaptability.
The paper begins by analyzing existing information systems used in healthcare to identify gaps
and opportunities for improvement. It then presents a model for information support for
transformation projects' human resource management processes. This model integrates software,
hardware, and informational project support, grounded in a robust methodological framework.
Furthermore, the development of a comprehensive software and hardware complex tailored to the
ProfIT AI 2024: 4th International Workshop of IT-professionals on Artificial Intelligence (ProfIT AI 2024), September25–27,
2024, Cambridge, MA, USA
nvdotsenko@gmail.com (N. Dotsenko); ivchumachenko@gmail.com (I. Chumachenko);
oleksandr.skachkov@kname.edu.ua (O. Skachkov); yulia.guseva@kname.edu.ua (Yu. Husieva)
0000-0003-3570-5900(N. Dotsenko); 0000-0003-2312-2011 (I. Chumachenko); 0000-0002-5402-3932 (O. Skachkov); 0000-
0001-6992-543X (Yu. Husieva)
© 2024 Copyright for this paper by its authors.
Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).
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unique requirements of healthcare institutions is discussed. This complex facilitates the formation
of adaptable teams and efficient resource redistribution, thereby addressing healthcare
environments' specific constraints and needs.
The introduction of these tools and methods is expected to significantly improve the
effectiveness of human resource management. Key anticipated outcomes include enhanced team
performance metrics, reduced project team members required through functional redundancy, and
faster decision-making processes related to team formation and resource reallocation. Through
these innovations, the research contributes to the ongoing efforts to modernize healthcare
management practices, ensuring that institutions are better equipped to meet current and future
challenges.
This study is vital for improving operational efficiency and fostering resilience in healthcare
systems, particularly in times of crisis or rapid change. Implementing Agile tools and practices
represents a strategic approach to managing the complex interplay of resources, projects, and
personnel in a sustainable and scalable manner.
2. Current Research Analysis
According to the Strategy for Implementing a Risk Management System for the Development of
Communities, Territories, and Infrastructure of Ukraine [3], it is necessary to implement the
effective use of resources through the optimization of resource allocation (material, technical,
human resources, and costs). To minimize losses when forming project teams in medical
institutions, attention should be paid to the possibility of resource redistribution in a multi-project
environment.
Adhering to a specific sequence of transformational stages and viewing transformation as a
reengineering project ensures its manageability and effectiveness [4]. Dr. Shaw noted that one of
the three key factors determining the effectiveness of transformation is managing the process of
organizational change, as the viability of the transformation project depends on managing the
processes of organizational reengineering [5, 6].
The analysis of organizational types and their development potential using coordination
mechanisms was discussed by Mintzberg H. [7]. Mintzberg emphasized that the transformation of
management processes in the medical environment must be systematic and that changes occurring
both within the organization and in the surrounding environment must be considered.
The readiness for organizational flexibility, or the level of Agile maturity, influences the
effectiveness of transformation processes [8]. Using templates and standard methods facilitates the
assessment of readiness for change and simplifies monitoring procedures.
The research [9, 10] demonstrates the relevance of developing medical information systems.
The COVID-19 pandemic has significantly increased the importance of digital transformation in
the healthcare system.
Existing human resource management systems, such as HRPlus software, Coloris HRM
platform, CleverStaff, etc., have certain limitations when applied to the medical sector:
• Data security;
• Compliance with the Labor Code of Ukraine and Ministry of Health regulations;
• Cost;
• Functional capabilities (resource planning, consideration of resource
constraints/reservations, role combinations);
• Support features.
Among the specific software used in medical institutions, knowledge of which is mandatory
according to the Digital Competence Framework for Healthcare Workers of Ukraine [11], are:
• Medical information systems;
• Electronic health system;
• Electronic system for managing the stock of medicines and medical products “E-Stock”;
• Information-analytical system “MedData” (system for managing material and technical
resources);
• Electronic integrated disease surveillance system;
• Clinical decision support systems (CDSS);
• Databases and knowledge bases, etc.
The analysis of existing medical information systems conducted in [12] showed a need to
develop mobile applications to ensure prompt collaboration between patients and doctors.
Organizing the management of critical knowledge positively affects the stability of medical
institutions’ functioning [13].
Application packages for solving coverage tasks that can be used in resource allocation and
project team formation do not account for the limitations that exist in the medical sector and are
related to its specificity.
The study aims to develop programming tool for Agile transformation of human resource
management processes in a multi-project environment and provide recommendations for its
implementation in healthcare institutions' activities.
3. Methodical Research Materials
Based on the conducted analysis of the informational needs of medical institutions, the components
of information support for Agile transformation projects have been identified:
• Project documentation;
• Portfolio documentation;
• Regulatory documentation;
• Managerial Information;
• Developed process regulations;
• Standard templates;
• Reports;
• Patient databases;
• Medical information systems;
• Surveys on the quality of medical services;
• Project recommendations, etc.
Since effective information management is possible by integrating Agile transformation project
management processes, a model for information support of human resource management processes
in transformation projects has been constructed in DFD notation (Figure 1).
Configuration requirements 3
Updating the configuration
Configuration Project
Competency 1
1 Resource management archive
configuration
requirements
requirements
Determination of project
resource requirements Catalog of
2
organizational
Analysis of resource models
4
feasibility
Requirements Typical
Requirements 3
management templates
analysis
system
Team
building Information on
critical
1
competencies Information
Risk register
Risk management 4 for PPA
system
Management of
critical competencies
Updating the risk register
5
Project information
2
Project Team
management management
processes
Information on project team management
Figure 1: Model of Information Support for Human Resource Management Processes in
Transformation Projects
The inputs to the information management processes are:
• Outputs of project management processes;
• Outputs of configuration management processes;
• Elements of the requirements management system;
• Elements of risk management systems;
• Elements of the document management system;
• Regulatory documentation from the Ministry of Health, WHO, etc.
The process's outputs include developed project recommendations, project templates, catalogs
of organizational structures, updates in configuration management systems, and change and
requirements management systems.
To automate the methods proposed in [14-17], a software and hardware complex has been
developed, the application of which allows solving the following tasks:
• Formation of functionally redundant teams;
• Formation of adaptive teams;
• Formation of teams considering the degree of involvement;
• Formation of teams considering the level of resilience;
• Formation of teams with fixed appointments/exclusions of performers (directive resource
allocation);
• Formation of teams with prohibitions on role combination (prohibition of function
combination, participation in multiple teams, working in different medical institutions);
• Redistribution of resources when changing operating conditions both between teams and
between medical institutions;
• Management of critical competencies.
Figure 2 shows the components of the tool that support the Agile transformation of human
resource management processes in a multi-project environment.
Instrumental support for Agile transformation of human resource management processes
in a multi-project environment
Information and project
Software tools Hardware
support
The program for the formation of Information system of resource Project recommendations
resource support for hospital clusters provision in a multi-project
environment
Change and requirements
The program for the Project management system
management resource transformation
Automated system of flexible
Configuration management
redistribution of resources
Agile resource reallocation software
Project information
Resource redistribution program in a Project analyzer
multi-project medical environment
Templates of transformation
processes
Multi-project resource planning
Functional redundant resource
information system
reallocation software Catalog of organizational
structures
Оrganizational restructuring software
Figure 2: Components of Programming Tool
The model of programming tool for Agile transformation of human resource management
processes in a multi-project environment is shown in Figure 3.
The comprehensive application of the developed software (The program for the formation of
resource support for hospital clusters (S1), The program for Project management resource
transformation (S2), Agile resource reallocation software (S3), Resource redistribution program in a
multi-project medical environment (S4), Functional redundant resource reallocation software (S5),
Organizational restructuring software (S6)), hardware (Information system of resource provision in
a multi-project environment (H1), Automated system of flexible redistribution of resources (H2),
Project analyzer (H3), Multi-project resource planning information system (H4)), and Information
and project support (Project recommendations (IP1), Change and requirements management
system (IP2), Configuration management (IP3), Project information (IP4), Templates of
transformation processes (IP5), Catalog of organizational structures (IP6)) allows for solving tasks
related to resource distribution, team formation, and critical competency management.
The proposed software was tested on case examples. The application of resource feasibility
analysis and modified competency matrix analysis at the initial stage allows for increasing the
dimensions of the considered matrices by 1.3-1.7 times, depending on the type of matrix and input
resource requirements.
A comparative analysis of the proposed software with other HRM showed that, unlike the
existing systems Hurma System, PeopleForce, Cleverstaff, HRPlus software, Coloris HRM platform,
which are aimed at solving the problems of personnel development and team management, and do
not consider the issue of team composition taking into account functional and resource limitations,
the developed complex allows you to form teams with certain limitations: availability of functional
redundancy; adaptability and resilience; opportunities to redistribute resources; fixed destination;
combination or prohibition of combination.
Instrumental support for Agile transformation of human resource management processes
in a multi-project environment
Software
Methodical support Information and
project support
S1 Methods of Agile transformation of
human resource management processes
of medical institutions
IP1
S2
Agile method of resource redistribution
in a multi-project medical environment
S3
IP2
Мethods of managing critical
S4 competencies of medical staff in Agile
transformation projects
S5
The method of formation and IP3
functioning of resilient adaptive teams
S6 with functional redundancy
IP4
Hardware
Complex of models
H1 Models of Agile transformation of
human resource management IP5
processes of medical institutions
H2
Process models for managing critical
H3 competencies of medical staff in Agile IP6
transformation projects
H4
Figure 3: Model of Programming Tool for Agile Transformation of Human Resource Management
Processes in a Multi-Project Environment
4. Conclusions
Approaches to creating medical information and resource management systems in healthcare
institutions have been analyzed. The components of information support for Agile transformation
projects have been identified, and a model for information support of human resource management
processes in transformation projects has been developed.
The developed programming tool integrates software, hardware, and information-project
support. A software and hardware complex for managing human resources in medical institutions
has been created, which implements methods for forming teams/units in medical institutions,
considering defined constraints and redistributing resources.
The application of software for forming a catalogue of organizational models will allow for
generating team configuration options, considering adaptive capabilities, which enhances the
speed of decision-making regarding resource reallocation.
The effectiveness of the proposed tool support depends on the input data. Comprehensive
application of the tool support allows for improved efficiency in human resource management,
increasing team characteristic values by 11-42% and reducing the number of project team members
through functional redundancy by 7-34%.
A promising direction is integrating the developed software complex with the information
systems of medical institutions.
Acknowledgements
The study was funded by the National Research Foundation of Ukraine in the framework of the
research project 2022.01/0017 on the topic “Development of methodological and instrumental
support for Agile transformation of the reconstruction processes of medical institutions of Ukraine
to overcome public health disorders in the war and post-war periods”
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