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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Sharing knowledge and promoting reflection through the learner model</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Kyparisia A. Papanikolaou</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Maria Grigoriadou</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Department of Education, School of Pedagogical and Technological Education</institution>
          ,
          <country country="GR">Greece</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Department of Informatics &amp; Telecommunications, University of Athens</institution>
          ,
          <addr-line>Panepistimiopolis, GR 15784, Athens</addr-line>
          ,
          <country country="GR">Greece</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>In this paper, we discuss how externalising learners' interaction behaviour may support learners' explorations in an adaptive educational hypermedia environment that provides activity-oriented content. In particular, we collect raw data from learners' interaction, model the state of interaction using a set of indicators and contextual information, and visualize this information alongside with comparative information coming from the instructor or colleagues. This way we provide learners with a mirror of their behaviour and relative measures such as instructor's proposals or peers' behaviour, aiming (a) to promote learners' reflection on their learning and support them selfdiagnose the efficacy of their interaction; (b) to help learners to plan their learning; (c) to facilitate collaboration because learners can improve understanding of themselves and each other, and select appropriate partners; (d) to support tutors in providing personalised guidance and instruction and evaluate the available educational content.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1 Introduction</title>
      <p>
        INSPIRE [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] is an adaptive educational hypermedia environment that allows
learners to freely explore the available content offering them individual advices. The
content consists of a variety of modules for learners, ranging from expository examples
to open problems that promote learners to explore the underlying concepts. Several
activities embed microworlds developed with MicroworldsPro (LCSI:
http://www.microworlds.com/) or involve tools available on the Internet such as
simulations, aiming to increase interactivity and enhance learner control. Activities
are usually based on a specific scenario that promotes observation, exploration, and
hypothesis testing. Currently the data available from learners’ interaction with the
microworlds are their answers and explanations to particular questions embedded in
the activity-scenario.
      </p>
      <p>
        INSPIRE supports learners to improve the effectiveness of their explorations,
mainly at content level, providing adaptive support based on learners’ individual
characteristics, i.e. structuring the content around specific learning goals augmented
with visual queues that inform learners about the content that they are ready to study
based on their knowledge level (adaptive navigation support technique), or providing
individualized versions of the educational material pages with alternative sequencing
of the modules involved based on learners’ learning style (adaptive presentation
support technique). Learners are free to follow or not these advices on how and what to
study. Another type of support that we elaborate on is modelling the learners'
interaction with the system and visualizing this information to the learner and tutor in a
meaningful way through the learner model. Opening the learner model to learners and
using a variety of strategies to support interaction with the learner model provide
learners with opportunities for reflection [
        <xref ref-type="bibr" rid="ref2 ref3 ref4">2, 3, 4</xref>
        ].
      </p>
      <p>
        Especially, in an educational hypermedia environment such as INSPIRE, learners
make explicit decisions repeatedly during interaction usually resulting in complex
interaction protocols. These protocols refer to the series of events which occur during
hypermedia usage with corresponding time stamps [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. However, collecting learner
actions is the first step for re-constructing a view of learners’ activity able to promote
learners’ reflection on their explorations. Additionally, heterogeneous data included
in interaction protocols must be carefully handled in order to yield meaningful
information and build a thorough view of learners’ activity. To this end, contextual
information about the learner, the content, the available tools, the adaptive guidance
offered is necessary.
      </p>
      <p>
        Our proposal for designing support for learners’ explorations combines and
expands ideas coming form the areas of open learner modelling, interaction
analysis [
        <xref ref-type="bibr" rid="ref5 ref6 ref7">5,6,7</xref>
        ] and computer supported collaborative learning [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ]. In particular, we
collect raw data from learners’ interaction, model the state of interaction using a set
of indicators and contextual information, and visualize this information alongside
with comparative information coming from the instructor or colleagues. This way we
aim to provide learners with a mirror of their behaviour and relative measures such as
instructor’s proposals or peers’ behaviour, to support learners self-diagnose the
efficacy of their interaction. In this context, challenging research goals are modelling
learners’ behaviour and the ‘context’ that affects learners’ actions, and visualizing
this information in a meaningful way for both learners and tutors. In particular we
aim to design an open learner model that supports (a) learners observe and self-reflect
on their behaviour - i.e. think about consequences and implications of their own
actions -, and change it if necessary -i.e. consider the consequences and efficacy
of their actions-, (b) the system in putting an interpretation on learners' actions, (c)
tutors in acquiring a comprehensive image of learners' work useful to assess learners'
performance, interests and needs, and evaluate the content.
      </p>
    </sec>
    <sec id="sec-2">
      <title>2 Modelling the content</title>
      <p>INSPIRE provides learners with structured content which is comprised of units, such
as learning goals, concepts and educational material modules that can be reused by
learners of different profiles. The notion of learning goals is used in order to build a
hypermedia structure that provides learners with an overview of how all the relevant
information fits together. In particular, each goal is associated with a conceptual
structure that includes all the necessary domain concepts and their relationships –
outcomes, prerequisites, related concepts. Each outcome concept is accompanied by
educational material pages that consist of a variety of content modules of different
interactivity levels, usually focus on learners’ misunderstandings/false beliefs, and
support specific levels of performance. For example, a page for the ‘loop construct’
concept (Learning goal: ‘How to use loop constructs’) may focus on the condition
terminating the loop or the infinite loop, topics quite difficult for novice
programmers. The design of the educational material is activity-oriented aiming to promote
learners to use tools, generate and test hypothesis in a real context, solve open
problems exploring alternative options. To this end, microworlds have been developed,
and several tools have been located on the Internet.</p>
      <p>Different types of content modules have been developed such as (i) modules that
visualise specific internal processes along with appropriate explanations aiming to
stimulate learners observe important parameters that affect the evolution of the
process, (ii) modules that simulate a guided exploratory environment and usually
incorporate a microworld, promoting learners to explore specific issues following a scenario
(see Fig. 1), (iii) modules that pose open problems for investigation.</p>
      <p>Goal
Concept
Educat.
material
Pages</p>
      <p>‘Activity’</p>
      <sec id="sec-2-1">
        <title>Navigation area</title>
        <p>Link to ‘Theoretical issues’
Link to an ‘Example’
Link to an ‘Exercise’</p>
      </sec>
      <sec id="sec-2-2">
        <title>Content area</title>
        <p>Content modules are combined in educational material pages of different performance
levels (‘Remember’ level: focusing on understanding, ‘Use’ level: focusing on the
use of the underlying concepts, ‘Find’ level: focusing on generating new
generalities). For instance, an educational material page of the ‘Use’ level that aims to
gradually introduce the loop construct to learners includes the following modules: (a) an
example that visualises the instruction flow in the loop construct in a real program
and explain the main parameters involved and the evolution of the process through
the execution of the program, (b) a guided exploratory environment in which learners
are expected to investigate specific parameters of the loop construct following a
specific scenario, such as the role of the counter in the evolution and termination of the
loop construct, and (c) an open problem involving the loop construct.</p>
        <p>
          Each educational material page is currently described by a set of metadata
consisted of three types of descriptors based on the ARIADNE Educational metadata
recommendation (see Table 1): (a) General: groups the general information that
describes the learning object such as document title, document language, etc., (b)
Semantics: groups elements that describe the semantic classification of the learning
object, (c) Pedagogical: groups elements that describe the pedagogic and educational
characteristics of the learning object, (d) Technical: groups elements that describe the
technical requirements and characteristics of the learning object.
We currently work on a typology of the content (at module and page level), available
tools, and tasks involved aiming to extent the above metadescription and support the
production of more interpretative views of learners’ interaction. An interesting
direction is also to extend descriptive metadata with ‘usage information’ representing
information about how the learner interacted with the content, including observed
metrics such as study time, number of learner hits, submissions, along with patterns
of access, explorations etc [
          <xref ref-type="bibr" rid="ref9">9</xref>
          ]. This type of information may come from individual
learners by recording their experiences through the interaction and inspecting these
interaction instances for meaningful patterns of success or failure for learners with
particular profiles.
        </p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>3 Enabling shared decision making through the learner model</title>
      <p>While learners working with INSPIRE, the system maintains information about
learners’ interaction, selections, and submissions. This information is shared with learners
through their learner model. Especially, the learner model of INSPIRE has been
extended to provide learners with appropriate tools and information, allowing them to
intervene to the adaptive behaviour of the system, see and contribute to their profile,
and acquire an image of their interaction behaviour. In particular, the learner model of
INSPIRE is divided in 4 sub-areas, whilst learners are currently allowed to update the
first three areas: (a) the ‘Learning Style’ area which shows learners’ current learning
style category used for system adaptation as well as the whole pattern of learners’
learning style (i.e. learners’ preference on all the different styles is shown), and
provides them the opportunity to manually change it or resubmit the learning style
(questionnaire of Honey and Mumford); (b) the ‘Adaptive Navigation Mode’ area which
allows learners to select the type of adaptive navigation technique among Hiding
(hides non-suggested content), Disabling (disables non-suggested content), and
Visual Commenting (graphically augments links to non-suggested content) since there
are pros and cons for all the three techniques depending on the learners’ knowledge
level and level of expertise in using computers; (c) ‘Knowledge Level’ area shows
learners’ knowledge level on the domain concepts and information about their
performance, objectives they have attained; (d) ‘Interaction Analysis’ area providing a
mirror of learners’ interaction compared to a model suggested by the tutor.</p>
      <p>
        Below we focus on the externalisation of interaction analysis which is a main
challenge in opening the learner model of INSPIRE [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ] to learners and tutors. INSPIRE
gathers data from learner’s interaction with the system and visualises it augmented
with contextual information, in order to support learners gather evidence to evaluate
the efficacy of their moves. Key issues in this process are the selection of the
appropriate data (learners’ actions and contextual information) and the production of
interpretative views along with a meaningful way for conveying them to the learner.
Selection of appropriate data. A set of indicators from learners' interaction with the
content and tools of the educational environment have been selected that represent the
state of interaction. In particular, we use navigational indicators such as number of
hits, frequency of visits, temporal indicators such as time spent on different types of
resources and assessment - cases of long intervals of learners’ work are marked -, and
performance indicators such as attempts on assessment questions, performance on
multiple types of questions, indicators of learner’s interaction. Indicators are recorded
at three levels of observation grain, coarse, intermediate, fine, in order to provide a
comprehensive view of learners’ activity (see below for a detailed description). The
above information is provided along with contextual information about the content
that the learner encounters during the interaction such as type, semantic density, and
the tools they use such as the learner model, note keeping, adaptation controls.
Producing interpretative views of learners’ activity. Interpretative views of learners’
activity may support the investigation of purposeful chunks of actions in learners’
interaction protocols taking into account that the key to finding meaningful patterns is
the purpose for which the patterns are sought. Such views aim to be used as
reflection-support mechanisms by learners and evaluation tools by tutors. A first step
towards this direction is to combine the indicators of learners’ interaction with
contextual information, and design appropriate visualizations. The indicators are illustrated
along with the currently available semantic information of the content such as type
and semantic density. Semantic density is proposed by the tutor but we intend to
alternatively evaluate it based on peers’ interaction e.g. reflect mean time spent on
specific resources by selected peers. For example, the time that the learner has spent
on specific resources, is presented aside the semantic density of the resources as
proposed by the tutor filling the corresponding line– when this time exceeds the tutor’s
proposal it turns to red (see Fig.2, area (a)).
      </p>
      <p>
        A critical issue in representing the interaction indicators is the definition of the
appropriate observation grain, which relates to the precision of the events considered as
units in the analysis of the interaction protocols [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. Three different levels of
observation grain have been considered for learners’ interaction, ranging from global activity
patterns (coarse grain) when studying a goal, to specific aspects of the interaction at
an intermediate grain, that relate to specific events of interest useful when testing
specific hypotheses about the cognitive processes at work, and at a fine grain where
all the observable actions are taken into account and the analysis focuses on
meaningful patterns.
      </p>
      <p>PartI
PartII
PartIII</p>
      <p>In more detail, at the coarse level, information about learners’ global activity is
captured as a means to evaluate learners’ involvement in a learning goal. For
instance, information provided includes the total time they spent on the goal (at
particular sessions or total study time) as well as learners’ activity with the content of the
domain concepts including for each concept, the time spent along with the semantic
density of the resource, visits along with total number hits on the content, level of
performance on different types of questions and the way this was evaluated
(automatically by the system or learner defined) (see Fig.2, Part I). Moreover, learners’
activity with the relevant educational material pages of different types is represented
(see Fig.2, Part II), as well as the use of tools like the learner model, note keeping and
adaptation controls (see Fig.2, Part II &amp; III).</p>
      <p>Information at the coarse observation grain may support learners plan their work,
manage their time, organize materials and resources, and schedule the procedures
necessary to complete a task. Moreover, tutors may acquire an image for the
learners’ global activity and level of performance on the domain concepts.</p>
      <p>The information at the intermediate grain permits a more detailed observation of
learners’ actions that reflect learners’ work with different types of resources –related
to learner’s style preferences - and the impact on their performance. For instance,
information provided reflects (a) learners’ global activity (see Fig.3, Part I) with the
educational material pages of a concept (time spent along with the semantic density of
the resource, visits along with total number hits on the content), and the content
modules of different types involved (for each type of module, time spent is presented
along with the semantic density of the module), (b) learners’ activity with all the
different types of content such as educational material pages (see Fig.3, in Part II
pages of multiple types), and knowledge modules (see Fig.3, in Part III modules of
multiple types) including time spent, visits, information about learners’ performance.</p>
      <p>Domain Concept</p>
      <p>PartI
PartII
PartIII
(Learner A)
(Learner B)</p>
      <p>For instance, information about the time a learner spent on specific resources
combined with the semantic density of the resources and the learners’ knowledge level
could provide a means to evaluate learners’ progress as well as the adequacy of the
content for particular learners. In Fig. 3, Learners A and B have spent almost the
same time on the domain concept, 14 and 11 minutes respectively. During this
session, Learner A concentrated on pages of the ‘Remember’ level working with
examples (time spent exceeds the proposed one) but without submitting the relevant
assessment questions, whilst Learner B concentrated on ‘Use’ pages (although s/he also
visited the ‘Remember’ pages) working mostly with examples and answered
successfully questions of the ‘Remember’ and ‘Use’ levels of performance. Both learners
seem to prefer working with ‘examples’, although their progress and the type of
pages they seem to prefer differ. However, more information about the particular
resources, tasks involved and learners’ submissions is necessary for a deeper view to
their activity.</p>
      <p>Information at the intermediate observation grain reflects learners’ current
activity with the content of a concept, their progress, as well as their preferences on
specific types of resources. This information may support learners plan their work and
cultivate their style awareness. Moreover, sharing this information with peers may
support learners seeking for help. It may also support tutors acquire an image for the
learners’ global activity, progress and needs as well as for the adequacy of the
resources offered to learners with particular profiles.</p>
      <p>The information at the fine grain regards learner’s activity on particular tasks
allowing the investigation of purposeful chunks of actions, the identification of
repetitive patterns of learners’ behaviour, and may provide a deeper view on the way
learners use the resources and available tools. Content and tasks metadescriptions as
discussed in Section 2 will provide a framework for interpreting learners’ actual use and
submissions. Valuable information at this grain may come also from learners’
interaction with embedded microworlds – a direction that we intend to investigate. In any
case, the information at this grain allows the investigation of the evolution of
learners’ activity. To this end, a record of learners’ interaction with the content over time
is necessary including a sequence of interaction instances for subsequent time
periods. This sequence forms a “learning trail” through the content for a learner, and this
trail may reveal learners’ preferences, strategies and interesting patterns of success
and failure. Furthermore, by comparing learners’ trails, we may result in interaction
patterns for learners with particular profiles.</p>
      <p>For instance, information about the resources or tools that a learner uses when
undertaking specific tasks combined with self-explanations and evaluations submitted
by the learners may provide a view of learner strategies and/or a valuable resource for
evaluating the content. Thus, a possible interpretation of the pattern of Fig. 4
depicting the sequencing of modules that a learner adopted, is that the focus of the
interaction is on the ‘Activity’ since the learner revisits the ‘Activity’ module and in the
meantime s/he frequently visits the modules ‘Example’ and ‘Theory’ in order to get
information and complete the activity. Contextual information about the tasks that
learners undertake through the activity and modules used, may provide a deeper
insight in learners’ goals and the purpose of the interaction. Moreover, involving
learners in the interpretation of their interaction patterns is necessary for minimising
arbitrariness in the identification of meaningful patterns.</p>
      <p>Information at the fine observation grain may promote learners’ awareness on
their learning and reflection on the efficiency of their learning strategies. Sharing this
information with colleagues may give them new ideas and encourages deeper thought
about the implications of their own ideas and strategies. Moreover, this information
may support tutors evaluate the difficulties that a learner faces when working with
specific resources as well as the quality and adequacy of the content.</p>
    </sec>
    <sec id="sec-4">
      <title>3 Discussion and future plans</title>
      <p>Intelligent and Adaptive Educational Systems usually integrate adaptive and
adaptable components that are based on shared decision making between the learner and
the system. Sharing knowledge that the system maintains through the interaction
promotes transparency in communication with the learner and involves learners in
decision making cultivating meta-cognitive skills. In this paper we discussed the open
learner model of INSPIRE as a means for sharing system internal knowledge about
learners and their interaction behaviour, with learners and tutors. Opening the learner
model and specifically visualizing the interaction aims to provide a meaningful mirror
promoting learners reflect on their activity considering efficacy of their actions to
their objectives. Interaction patterns if related to learners’ profiles may also support
content evaluation, as well as adaptation of tasks, tools or study advices to learners’
individual characteristics. Moreover, it may support social interaction providing a
basis for learners to share their experiences or for group formation purposes.</p>
      <p>Especially in Exploratory Learning Environments which encourage the learner to
create their own solutions to problems, the provision of a meaningful mirror of their
activity may support self-reflection, and knowledge sharing. However, there are an
enormous number of patterns that can be found when inspecting actual learner
behaviour. As key issues that should be taken into account in producing interpretative
views of meaningful patterns useful to learners and their peers are the purpose for
which the patterns are sought, and contextual information relating for instance to the
learner (profile and personal view), the content, the available tools. Purpose and
appropriate contextual information about the learning environment, place their own
particular constraints on what patterns are meaningful, how to look for these patterns,
and how to use what these patterns reveal in order to achieve the purpose. However,
the interpretative views of learners’ interaction produced by system designers and
their expressive power of learners’ cognitive processes is important to be evaluated
by the learners themselves. Learners’ personal views on their interaction patterns or
of their peers will prove what actually these patterns reveal.</p>
      <p>Currently the evaluation of the learner model of INSPIRE
(http://hermes.di.uoa.gr/inspire3) is in progress. In particular we investigate the
expressiveness of the indicators and contextual information selected and the
visualisations used. Preliminary results show that learners want to have access to their model
and to information maintained by the system, but most of them do not feel safe to
intervene to the information provided. They need support in order to interpret the
contents of their model and be able to creatively use them. They suggest that the
combination of temporal and performance indicators may support them in changing their
studying behaviour, whilst navigational indicators increase their awareness of the way
they use different types of resources. We investigate what the interaction patterns of
themselves or their peers reveal to them and how they might use them. We also intend
to further work on building interpretative views of the fine level of observation grain
for learners’ interaction based on specific purposes and learners’ profiles and on the
way these may augment the learner model of individual or groups of learners.</p>
    </sec>
    <sec id="sec-5">
      <title>4 References</title>
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