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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>Workshops at the Third International Conference on Hybrid Human-Artificial Intelligence (HHAI), June</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Biases, Epistemic Filters, and Explainable Artificial Intelligence</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Sebastiano Moruzzi</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Filippo Ferrari</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Filippo Riscica</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Dipartimento delle Arti, Università di Bologna</institution>
          ,
          <addr-line>via Azzo Gardino 23, 40126 Bologna</addr-line>
          ,
          <country country="IT">Italy</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2024</year>
      </pub-date>
      <volume>1</volume>
      <fpage>0</fpage>
      <lpage>14</lpage>
      <abstract>
        <p>This paper examines the role of biases and epistemic filters in Explainable AI (XAI) and Generative AI (GenAI). The increasing integration of AI into social frameworks raises questions about humanmachine interaction and governance within democratic systems. The study emphasizes the importance of incorporating social epistemology to address the complexities of AI-related epistemic questions, traditionally analyzed from an individualist perspective but now requiring a social approach. It highlights the need for transparent AI explanations to assist AI-based decision-making, considering stakeholders' biases and the efectiveness of XAI methods. The concept of epistemic filters-omission and discredit iflters-is introduced to analyze how these biases impact AI outputs and user interactions. The paper also discusses the challenges of evaluating GenAI outputs and the necessity of prompt engineering skills, proposing a research agenda for employing epistemic filters to enhance XAI techniques. Ultimately, the goal is to ensure AI systems are not only technically accurate but also contextually appropriate, transparent, and fair, addressing both technical and cognitive biases.</p>
      </abstract>
      <kwd-group>
        <kwd>eol&gt;bias</kwd>
        <kwd>XAI</kwd>
        <kwd>GenAI</kwd>
        <kwd>epistemic filter</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>The rise of digital technologies and the pervasive use of social media have profoundly altered
our perception of society and communication. The radicalization of polarization dynamics in
liberal democracies has been exacerbated by the impact of these technologies. The dissemination
of opinions among communities that would otherwise have no way of communicating and
aggregating, even if only virtually, has led to unprecedented modes of interaction within the
political and social spheres.</p>
      <p>The massive and rapid advent of artificial intelligence (AI) will inevitably impact these
dynamics. Key questions arise: i) how will human-machine interaction integrate into the
complex framework of social relations? ii) Can democratic systems efectively govern the
formidable challenges AI presents to liberal democracies?</p>
      <p>
        It is urgent to integrate the tools of philosophy, including social epistemology, into the study
of AI. It is now a well-established trend in epistemology to address questions that concern
not only the individual but also groups of individuals and complex social contexts. Central
themes in epistemology, such as normative and metaphysical questions concerning knowledge,
justification, and belief, which were typically addressed from an individualist perspective,
are now increasingly analyzed from a social and non-ideal perspective, exploring how social
interactions and systems contribute to epistemic outcomes [
        <xref ref-type="bibr" rid="ref1 ref2 ref3 ref4">1, 2, 3, 4</xref>
        ].
      </p>
      <p>
        Social networks will be increasingly afected by human-machine interaction. Consequently, it
will become more important to support AI-based deliberations with transparent and meaningful
explanations of AI outputs. Explainable Artificial Intelligence (XAI) aims to provide insights
into the predictions generated by machine learning models. These predictions have a variety
of applications, each necessitating a distinct type of explanation. Much of the earlier XAI
research focused primarily on creating new methods of explainability, rather than assessing
whether these approaches efectively meet the needs and expectations of stakeholders [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. It is
crucial to design XAI methods that cater to stakeholders’ needs and expectations. Furthermore,
it is important to analyze how stakeholders’ biases afect XAI-assisted decision-making [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ].
An underexplored issue in relation to XAI-related biases is understanding how stakeholders’
prejudices about the sources of evidence impact the efectiveness of the explanations provided
by XAI methods.
      </p>
      <p>The plan of this paper is as follows. Section 2 introduces the concept of epistemic filters,
explaining their role as gatekeepers of evidence and distinguishing between omission and
discredit filters. Section 3 discusses the growing need for explainability in Generative AI
(GenAI) and how epistemic filters can help address biases in AI outputs and user interactions.
Section 4 proposes a research agenda for GenAI and epistemic filters, emphasizing the need for
interdisciplinary collaboration to operationalize these concepts efectively.</p>
    </sec>
    <sec id="sec-2">
      <title>2. What are Epistemic Filters?</title>
      <p>
        Whenever we interact with an AI system to get answers to our questions, we are engaged in
inquiry. The term "inquiry" here refers to the complex practice of gathering, weighing, and
assessing evidence aimed at forming, managing, and revising beliefs to acquire and share true
information. AI systems have become increasingly integrated into our practices of inquiry, and
to the extent that they act autonomously, they will also conduct their own inquiries (although
the nature and dynamics of AI inquiries might be very diferent from human inquiry, such as
their valuation of truth).1
1It is an interesting question whether the process leading an AI to answer a question can be properly identified as
an inquiry. Perhaps it is not exactly an inquiry, but as far as we can identify some patterns similar to inquiry, such
as giving reasons and adhering to evidence, we might call it a quasi-inquiry, or an "inquiry*". The extent to which
AI’s inquiry* difers from human inquiry deserves further scrutiny. Some features, such as being truth-oriented,
might be missing. Some researchers have recently characterized generative AI systems such as ChatGPT using
Frankfurt’s concept of bullshitting, meaning that these AI systems act to persuade without regard for truth [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. The
issue of properly understanding meaning and truth for AI systems like ChatGPT might impact our application of
epistemic filters to AI. If some norms constitutive of inquiry are absent in inquiry*, it might still resemble inquiry
as long as some functions of inquiry are preserved.
      </p>
      <p>We can conceptualize the practice of inquiry as regulated by norms that determine when
it is rational to form or revise beliefs given the available evidence. The normative structure
of inquiry is constrained by two evidential norms. The first norm allows a subject to form
a belief that  if and only if they have undefeated evidence for the belief that . The second
norm requires a subject to revise their belief that  if and only if they have an undefeated
defeater for the belief that . Epistemic filters function as gatekeepers of evidence. Given a set
of total evidence, epistemic filters select which pieces of evidence will be relevant to assess
whether belief formation or revision is appropriate. Thus, if a piece of evidence passes through
the epistemic filters, it will fall within the range of application of the two evidential norms.
Otherwise, it will not.</p>
      <p>There are at least two types of epistemic filters: omission filters and discredit filters. Filtering
by omission occurs when an evidential source is not accessible. The concept of reachability is
used broadly, encompassing situations where agents do not have access to an evidential source
(e.g., because the source is behind a paywall and the agent cannot aford it) and situations where
agents may not understand the evidence. Filtering by discredit occurs when an evidential source
is accessible but disregarded, perhaps because it is considered untrustworthy or intentionally
misleading.</p>
      <p>To clarify this analysis, consider the following example:
Example 1. In a community, some people are virologists and epidemiologists who perform
experiments and communicate their results on viruses, their difusion patterns, and related vaccines.
These scientists also intend to communicate their results to the public, including those without
scientific training. Among the public, some distrust the scientific enterprise, particularly regarding
vaccines (they believe this scientific research is inevitably unreliable due to economic interests).
These individuals, who rely on alternative methods of inquiry and sources of information, can be
referred to as group A. When members of group A hear new information about vaccines from a
scientific source, such as the eficacy and safety results from clinical trials, they do not consider
it reliable. Even if this information challenges their beliefs, they will not update their beliefs
accordingly. For example, if new research demonstrates that a particular vaccine significantly
reduces the incidence of a disease without serious side efects, anti-vaxxers will still reject this
evidence.</p>
      <p>However, there are also individuals who follow what the scientists say—group B—who initially
share the same skepticism about vaccines as the anti-vaxxers. Yet, they are unaware of the new
information from the scientists. If members of group B were to learn about the new scientific
evidence, such as detailed results showing high vaccine eficacy and minimal adverse reactions,
they would likely revise their beliefs. For instance, upon learning that a new vaccine has passed
rigorous safety protocols and efectively protects against a virus, these individuals in group B might
change their stance and support vaccination.</p>
      <p>The concept of epistemic filters helps make sense of this situation without necessarily
imputing irrationality to members of groups A and B. Group A’s selection of sources operates through
a discredit filter. Even if they become aware of new information, their epistemic discredit filter
deems it appropriate to ignore it. Conversely, for people in group B, it is appropriate to share
the same belief as post-inquirers because they are not aware of the new information, making
this a case of filtering by omission.</p>
      <p>
        Recent research in social epistemology has argued that inquiry must always be understood as
situated in a context characterized by multifaceted considerations, ranging from our conception
of the natural world to the social values we embrace [
        <xref ref-type="bibr" rid="ref10 ref8 ref9">8, 9, 10</xref>
        ]. Insofar as epistemic filters encode
social values, inquirers shape their space of inquiry accordingly by adopting epistemic filters for
forming and assessing their reasons for acting, as well as for forming and revising their beliefs.2
      </p>
      <p>If members of these groups can also be AI systems, we can conceptualize the dynamics of
interaction between these groups as being modeled by epistemic filters that encompass not
only human-human interaction but also human-machine interaction and machine-machine
interaction.</p>
      <p>However, interactions involving AI systems require further scrutiny, as it is often unclear
what reasons underlie their outputs. Our hypothesis is that applying the concept of epistemic
iflters to AI systems can help improve the explainability of their outputs.</p>
      <p>Having introduced the concept of epistemic filters, we will now argue that epistemic filters
can be a useful conceptual tool for XAI.</p>
    </sec>
    <sec id="sec-3">
      <title>3. XAI, GenAI, and Epistemic Filters</title>
      <p>The need for explainability in Generative AI (GenAI) is growing as humans control and customize
its outputs. GenAI blurs the line between users and developers, allowing non-programmers
to create applications using models like OpenAI’s GPT-4. Prompt engineering has become a
crucial skill, and explainable AI (XAI) is essential to support it. Users must learn to manage
outputs, handle limitations, and mitigate risks. Therefore, stakeholders must understand GenAI
to develop solutions that meet their needs.</p>
      <p>
        Schneider [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ] has identified several challenges that XAI faces with GenAI. Users and
researchers cannot access the internals and training data of commercial GenAI models, limiting
XAI approaches. Explanations should focus on the model’s impact on humans during
interactions. Understanding AI is harder as models grow, using larger data and external tools. GenAI
outputs involve many decisions, leading to investigations of properties like tone and style.
Evaluating explanations is challenging without benchmarks for XAI methods. GenAI models
are used by diverse users, unlike pre-GenAI systems. They can produce ofensive or biased
content, and explanations might be poorly phrased. GenAI also sufers from hallucinations and
limited reasoning, afecting self-explanations.
      </p>
      <p>
        To tackle these challenges, new desiderata have emerged for XAI. One prominent aspect is
lineage, which ensures that model decisions can be tracked to their origins:
[lineage] refers to tracking and documenting data, algorithms, and processes
throughout the lifecycle of an AI model. It is highly relevant for
accountability, transparency, reproducibility, and, in turn, governance of artificial intelligence
[142]. It concerns the “who” and the “what”, for example, “Who provided the data or
made the model?” or “What data or aspects thereof caused a decision?”. While the
2Following Nguyen [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ], we can characterize an epistemic bubble as a social epistemic structure in which agents
have their inquiry involving omission filters, while an echo chamber is a social epistemic structure in which agents
have their inquiry involving discrediting filters. We leave aside discussion of these social structures, though we
think they are further elements to consider in the context of XAI.
      </p>
      <p>latter is a well-known aspect of XAI, as witnessed by sample-based XAI techniques,
the former has not been emphasized significantly in the context of XAI. [37] set forth
data traceability as a requirement in the context of Machine Learning Operations
(MLOPs) for XAI in industrial applications. The need for lineage emerges as GenAI
supply chains get more complex often involving multiple companies [146] rather
than just a single one. Furthermore, multiple lawsuits have been undertaken in the
context of generative AI, for example, related to copyright issues [50]. Regulators
have also set stringent demands on AI providers [36]. Thus, employing GenAI poses
legal risks to organizations. In turn, ensuring lineage-supported accountability can
serve as a risk mitigation. [11, §3.3]</p>
      <p>Systematic biases can be hidden in the lineage of a GenAI model and impact interactions
with users. At the same time, users’ biases can also impact these interactions, and unless a
bias check is done, two diferent types of biases can undermine the eficiency of the interaction
between GenAI and users.</p>
      <p>To illustrate: suppose part of the dataset related to vaccine safety is grounded on a dataset
that includes blog posts of vaccine skeptics who distrust the scientific enterprise on viruses and
vaccines and rely on alternative methods of inquiry and sources of information. A user who
trusts scientific evidence on clinical trials for vaccines might ineficiently interact with GenAI if
they are not aware that the lineage of some outputs is grounded in data from skeptics.</p>
      <p>These kinds of systematic biases can be aptly explained by the presence of epistemic filters.</p>
      <p>We envisage at least two ways in which the concept of epistemic filters can be operationalized
to tackle two dimensions of explanation properties [11, §4.1.1]:
• Explanations of single input-output relations: Making explicit the relevant epistemic
iflter adopted by the GenAI system can help explain how the input produced a certain
output.
• Explaining the entire interaction: Understanding how relevant epistemic filters afect
the dynamics of communication between an AI and a human who employs the AI to
address and solve a certain task.</p>
      <p>The epistemic filter model can help analyze and address the bias problem in GenXAI by
addressing issues related to these two explanation properties. This model enables us to examine
how user and AI biases can influence the interpretation of input-output relations and the
dynamics of interaction.</p>
      <p>
        With respect to interactions, which are a key element of the user experience with GenAI,
Schneider [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ] notes:
      </p>
      <p>Interaction dynamics are influenced by a series of technical (such as model
behaviour, including classical performance measures but also latency, user interface,
etc.) and non-technical factors (such as human attitudes and policies). As such,
human-AI interaction cannot easily be associated with one scientific field but is
inherently interdisciplinary. Explainability, which aims at understanding AI
technology, should focus on how technical factors related to model behaviour impact
the interaction. While many existing works touch on the subject, the change in
interactivity brought along by prompting due to GenAI is not well understood.</p>
      <p>
        In the following, we provide two contexts in which epistemic filters can help implement
GenXAI techniques. To do that, we refer to some of the XAI techniques listed in the taxonomy
of XAI techniques provided by Schneider [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ].
      </p>
      <p>For each context, we imagine the role that epistemic filters might play in relation to existing
XAI techniques. We call these hypotheses “proto-operationalization” since they are just a sketch
of how epistemic filters could be operationalized for GenXAI.</p>
      <sec id="sec-3-1">
        <title>3.1. Identifying Epistemic Filters in XAI Interpretations</title>
        <p>Every user brings a set of epistemic filters when interacting with AI systems. These filters
can significantly afect how AI explanations are perceived and understood. For example, if
a user inherently distrusts machine learning models due to previous negative experiences or
a lack of familiarity with the technology, they might interpret explanations with skepticism
or a predisposed bias against the conclusions drawn by the AI. Epistemic filters can help
identify these biases and understand how they might distort the user’s interpretation of the
AI’s explanations.</p>
        <p>Proto-operationalization for AI: By examining the training data relevant to the topic of
interaction, we can measure the impact of a specific training sample on the output based on the
epistemic filter grounded in the sample.</p>
        <p>Example: If the sample includes blog posts from anti-vaxxers, the background assumption
of the unreliability of scientific evidence on clinical trials for vaccines becomes a key feature to
explain the output.</p>
        <p>Proto-operationalization for users: By eliciting the background assumptions that express
the epistemic filters of the user relevant to the topic of interaction between user and AI, we can
explain the dynamics of communication between human and AI.</p>
        <p>Example: If the AI output includes a type of evidence that the user distrusts because they
adopt a certain epistemic filter (e.g., alternative medicine strategies), then the epistemic filter
will explain why such an interaction will have a certain dynamic (the user will ignore the
prompt and seek alternative explanations).</p>
      </sec>
      <sec id="sec-3-2">
        <title>3.2. Tailoring Explanations to User-Specific Epistemic Filters</title>
        <p>
          By understanding the specific epistemic filters through which diferent users view AI
explanations, developers can tailor explanations to be more efective and comprehensible to various
user groups. This involves adjusting the complexity, format, and content of explanations based
on the users’ epistemic backgrounds. For instance, a highly technical explanation involving
detailed model parameters and algorithms might be appropriate for a data scientist but could
be entirely opaque to a layperson, who may require a more qualitative, simplified explanation.
This point is particularly relevant when AI is used in the judicial system and in the exercise of
public authority [
          <xref ref-type="bibr" rid="ref12 ref13">12, 13</xref>
          ].
        </p>
        <p>
          Proto-operationalization for AI and users: By employing probing-based methods such as
concept-based explanations [
          <xref ref-type="bibr" rid="ref11">11</xref>
          ], we can uncover the concepts relevant to the input information
topic. The presence of certain concepts indicates the conceptual level employed by the AI in
relation to the topic of interaction and provides a measure of the conceptual distance between
user and AI. Such distance might explain the presence of omission filters that impact the
interaction.
        </p>
        <p>Example: If the concepts in the AI input relate to sophisticated technical knowledge of
biomolecular medicine, but the user’s prompts reflect only non-technical concepts of medicine,
the distance between these concepts is evidence of an omission filter that explains why AI
outputs are not efective for the user in the interaction.</p>
        <p>To sum up, by making users aware of their own epistemic filters and how these may influence
their understanding, AI developers can encourage a more critical and informed engagement with
AI systems. This involves not only explaining what the AI system does but also educating users
about common cognitive biases and demonstrating how these might influence their interaction.</p>
        <p>Ultimately, the application of epistemic filters can enhance the overall efectiveness of
explainable AI. By ensuring that explanations are not only technically accurate but also contextually
appropriate and understandable for diferent users, AI systems can become more transparent
and fair. This approach addresses the bias problem by acknowledging that bias in AI is not just
a technical issue but also a perceptual and cognitive one.</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>4. Research Agenda for GenAI and Epistemic Filters</title>
      <p>To efectively employ epistemic filters in GenXAI, we need to work on the operationalization
of the concept of epistemic filters. This requires more interdisciplinary collaboration between
philosophers and computer scientists.</p>
      <p>
        We envision at least two research directions that can be pursued:
1. We need methods to infer the presence of epistemic filters from a dataset. The research
hypothesis is that by analyzing the provenance of the dataset and the information about
the identities of the data producers, we can reliably infer which epistemic filters are
present.
2. Epistemic filters have been formalized using the bounded-confidence model of opinion
dynamics (the Hegselmann–Krause model with truth parameters, see [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ]). The research
hypothesis is that such a model of opinion dynamics can be used to explain the interaction
between users and AI in the context of GenXAI.
      </p>
    </sec>
    <sec id="sec-5">
      <title>5. Conclusions</title>
      <p>The epistemic filter model ofers a sophisticated tool for understanding and improving how
explanations in AI are generated and received. It recognizes that overcoming bias in AI is not
merely about adjusting data or algorithms but also about addressing the human factors that
influence how AI systems are perceived and used. This dual focus is crucial for the development
of truly efective and trustworthy AI systems.
Thanks to Chiara Natali for organizing the Frictional AI workshop and for providing a wonderful
opportunity to connect with an interdisciplinary community of researchers on AI.</p>
    </sec>
  </body>
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