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<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Concept of a Tool Wrapper Infrastructure for Supporting Services in a PLE</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Tobias Nelkner</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Wolfgang Reinhardt</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Graham Attwell</string-name>
          <email>graham10@mac.com</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Pontydysgu and the Institute for Employment Research, University of Warwick</institution>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>University of Paderborn, Institute of Computer Science Fuerstenallee 11</institution>
          ,
          <addr-line>33102 Paderborn</addr-line>
          <country country="DE">Germany</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>As one of the most relevant way of learning after apprenticeship is the informal learning an implementation of a PLE should try to support the learner by mashing up services and tools of every day work, creates cross links between them and gives motivation and support for personal and individual style of learning. This paper presents implementations and ideas for the whole collection of necessary pieces of software to provide a PLE in a bottom up manner. A server implementation is introduced which is based on a SOA approach and which includes an extractor for metadata of file objects. This module is furthermore able to run a semantic analysis on unstructured texts which results in for example in high-quality keywords and identification of persons. Taking this as technical background the social functions are explained which are identified as the functions a PLE is supposed to provide more than any knowledge management or e-learning software. Closing, these functions are converted in ideas of possible implementations of tools and services, back up by graphical mock-ups.</p>
      </abstract>
      <kwd-group>
        <kwd>service orchestration</kwd>
        <kwd>PLE</kwd>
        <kwd>knowledge management</kwd>
        <kwd>learning</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>
        The research on personal learning environments (PLEs) is a young field with few
active researchers but becomes more and more relevant in context of e-learning.
One of the biggest gaps of formalised learning management systems (LMS) is
the point of missing support of informal learning. Moreover, it’s mainly
institutionalised and set up for vocational training in organisations. This results in
missing incentives and motivational barriers of using these systems [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. The more
relevant part of our learning behaviour is learning in an informal and incidental
way [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ] which is supposed to be supported by a PLE. This kind of learning occurs
mainly at work, often motivated by problems occuring at work. Therefore, one
of the most important goals is to improve the individual way of learning which
improves the overall performance of the organisation. This can be achieved by
taking the users preferences, context and social network into account.
The first peace of software which tried to implement basic aspects of PLEs was
Colloquia in the year 2002. Later on for example, the project PLEX [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] came
with slightly different solutions of service mashups.
      </p>
      <p>
        This paper tries to give a concept and ideas how an infrastructure for a PLE can
look like and which services would help to support the identified social functions
of a PLE. A PLE should be seen as concept of an individual customisable set
of tools and services not as special application [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. Therefore this paper doesn’t
try to cover all aspects a PLE is supposed to support but provides ideas of
basic tools that support learning, knowledge sharing, presenting, and reflecting.
The PLE concept of an orchestration of tools and services needs an underlying
architecture for realisation. An existing server and a module for analysing
unstructured information is basis of the provided tool ideas. Therefore the paper is
structured as follows: Section 2 gives an introduction to the Knowledge Server
(KNS), the implemented server architecture which manages the orchestration of
different services. Section 3 illustrates MetaXsA a tool for metadata extraction
and analysis of unstructured information like texts. After that, section 4
introduces the idea of splitting expected functionality of PLEs in media functions
and social functions followed by the concept of a tool which might cover some
of the social functions and services which support informal learning. Concluding
this paper finishes with an outlook for future work and some points of interest
where the authors see the most needs for research.
2
      </p>
    </sec>
    <sec id="sec-2">
      <title>Architectural concept for a tool wrapper infrastructure</title>
      <p>
        Personal Learning Environments are characterised by a rich heterogeneity of
services. A tool wrapper architecture infrastructure to support these services has
to offer very flexible ways of interacting with data from different information
sources. Current approaches to support workplace learning (c.f. [
        <xref ref-type="bibr" rid="ref10 ref8">8, 10</xref>
        ]) have to
consider the increasing number of enterprise application, communication
methods and various information access methods.
      </p>
      <p>
        The productivity and efficiency of an organisation depends on how fast
information can be shared with each other. In large organisational IT infrastructures
employees are wasting valuable working time by searching for appropriate
information in the various available information sources. One would wish to have a
single access point to all the information objects within the IT infrastructure.
Via this Single Point of Information (SPI) one could easily interact with the
existing information objects - one could read, manipulate, share or simply reflect
them [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. These typical functions of a PLE have to be supported by a technical
substructure, that can easily interact with various different information sources
and that provides generic services, usable by a PLE.
2.1
      </p>
      <p>
        The KNS as exemplary SPI implementation
The KNS is an entirely service oriented architecture (SOA), designed to be the
technical basis for free to configure knowledge management. Its main principles
are simplicity, extensibility, and configurability, which is the basis for personal
learning. As most of the learning at work happens in an informal way [], in most
cases the learning material has to be looked up by the learner itself.
Furthermore, a kind of understanding and of reflection happens by applying the new
knowledge. Though, the way of learning is very individual which expects very
individual peaces of software to support it. A PLE can be seen as a box of expert
tools [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], where each of them is the best for individual tasks. And as the several
tasks depend on the users work, the toolbox should be composable by the user
itself, not by the software developer. These aspects implicit preconditions on
the server side in a technical way and has strong influences in the user
interface. First the server structure is described in order to summerize afterwards the
implementation of the proposed flexibility.
      </p>
      <p>To support those principles, we decided to implement an adapter concept
which allows to easily exchange information systems or re-configure the existing
ones. Figure 1 shows a schematic representation of the KNS architecture.</p>
      <p>The adapter which connects external back-end systems to the server builds
the border between the zone of internal and external communication. The
internal communication is based on predefined messages using JMS 3 based
communication with the server. The communication in the external zone is back-end
specific so that the adapter transform the data from the external communication
into the internal one. A workflow engine controls the steps to achieve an aim.
The concept is designed to provide the possibility for easily stringing together
several steps to achieve the according task. Adding a new external system
con3 Java Messaging Service
notes implementing a new adapter and creating a new workflow which has to be
deployed into the server. This is an easy way to plug new systems as the server
itself doesn’t need to be changed.</p>
      <p>Due to its modular and strictly service oriented architecture, the generic
concept of adapters and a self-adapting central database, the KNS is an ideal
foundation for a highly configurable PLE. In fact, the adapter concept reflects
the flexibility and configurability on the server side. This provides the technique
to mash up knowledge intensive back-end systems and bundle them under one
manager with an access for GUIs. This is the basis for providing a deeper
connection between knowledge objects and persons, without loosing the capability
for the user to work with their usual software. Moreover, it gives the possibility
to develop tools that highly support the personal learning by using such
connections and visualizing them. The availability of a central user directory and of a
tool for automatic metadata extraction and semantic analysis let arise
possibilities of creating thematic and social networks from the data within the system.
Therefore, a tool for automatic metadata extraction and semantic analysis of
information objects was developed, called MetaXsA. It’s introduced in the next
section.
3</p>
    </sec>
    <sec id="sec-3">
      <title>Analysis of information objects</title>
      <p>
        To support the vision of a Single Point of Information and valuable PLEs the
(semi-)automatic extraction of high-quality metadata is one of the main
challenges. With MetaXsA we developed a KNS-module that is responsible for the
metadata extraction and semantic analysis of any information object within the
system. The main MetaXsA service analyses consigned information objects and
returns an extended LOM [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ] file containing the extracted metadata. MetaXsA
stands as abbreviation for Metadata extraction and semantic Analysis and
currently consists of two components: the metadata extraction and the semantic
analysis. The first component uses several extractors to extract metadata
information included in the information object. The semantic analysis comprises
semantic modules which investigate the parsed object with respect to
semantically relevant metadata. The metadata extraction works with three different
tools for metadata extraction of files. These tools analyse the files and the results
are compared on consistency. In case of meanderings a majority decision is made.
If three different results are the output, one of the extractors is choosen, that
was evaluated to return usually the most authentic results [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]. The results of
this extraction process are saved in the LOM schema and passed to the semantic
analysis.
      </p>
      <p>
        The functionality of the semantic analysis is structured via modules. A set of
modules forms an information extraction pipeline which can easily be extended
by additional modules. Contextualisation of information needs knowledge spaces
describing the context. Therefore modules can implement webservices to access
knowledge spaces which allow the administration of the module databases by
either user or connected databases [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ].
MetaXsA
      </p>
      <p>Metadata
Extraction</p>
      <p>Semantic Analysis
Document</p>
      <p>Parsing &amp;
Preprocessing</p>
      <p>Recognition of
Language</p>
      <p>LDAP
Connector</p>
      <p>Processing
according to</p>
      <p>Document Type</p>
      <p>
        Modules can create and access annotations at the document, thus allowing a
build-up of module dependencies. Every module extracts one specific
metadataset and returns a quality value describing the certainty of the extracted result.
The current implementation of the semantic analysis component comprises seven
different modules including among others a keyword extraction module and a
LDAP connector. The keyword extraction returns a selection of high-value
keywords belonging to a document. On the one hand, this is done by a part-of-speech
tagger [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] and on the other hand this can be supported by a user who can
administer lists of keywords and regular expressions which are of special interest.
      </p>
      <p>We are currently developing on MetaXsA to make it more flexible and to
improve its stability. Furthermore we are adding another module to MetaXsA
which makes it possible to decompose complex information objects in order to
analyse each part of the information object. In the case of wiki articles the new
module will split the textual part of the wiki article from any media object and
analyse each of the objects. In a further step of the processing the resulting
metadata will be set in relation to each other and then passed to the KNS.</p>
      <p>MetaXsA will be amplified by some other modules, that allow specific
handling for special information objects such as e-mails, calendar data and blogs.
Contingent on the availability of widely distributed information objects in
various sources new possibilities of analysis arise. Not only metadata about one
information object will be of interest, but the relatedness between several
(similar) information objects from different sources becomes gripping. By analysing
the explicit as well as the implicit relations between metadata of information
objects it will then be possible to create thematic clusters and applicable
visualisations. Using the metadata in combination with personal profiling approaches
enables to combine the thematic clusters with networks of users. Those
amplifications will then be able to deeply support PLEs with contextualised information,
appropriate visualisations and strengthened personal learning successes.
The combination of the previously described server architecture and MetaXsA
supports the personal learning in a way of providing one access point to
information objects and newly generated connections between them. By connecting
information and generating new information, it’s possible to access much faster
searched information. Moreover, contextualisation, achieved by semantic
analysis, gives the possibility to automatically adapt to user preferences and therefore
my enhance the learning success as the user might get more individually correct
and specific information. A last important point is the fact, that the user might
see the advantages of social networks and information networks and therefore
is more motivated to actively support those networks, for example by writing
blogs, wikis and so on.
4</p>
    </sec>
    <sec id="sec-4">
      <title>Relevant functions of a PLE</title>
      <p>
        Considering context information of a user’s work, providing visualisation tools for
relationships between knowledge worker or information objects and (for future
work) the maturing of knowledge is directly derived from most of the relevant
functions a PLE is supposed to support. Keil speaks in [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] of media functions
in several priorities (primary, secondary, tertiary) to point out the relevance
of several functions which have to be supported by a digital medium in order
to get value added. The most important primary functions are arranging and
rearranging, linking and distributing as these are functions not supported by
non-digital medias without deforming the medium itself. For example, it’s not
possible to rearrange the content of a blackboard, you have to dispunge and
rewrite it in another order. This holds for all physical media. In conclusion, this
is a function which can only be realized by digital medias, but is hard to solve
for every kind of knowledge artifacts.
      </p>
      <p>
        A PLE should support these kinds of media functions too but is supposed to offer
more. In the following this should be called social functions in order to spot on
personal and social aspects. A personal learning environment is characterised by
the individual orchestration of tools and services [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] for mainly informal learning
activities and a key point of informal learning is the social network of the learner
[
        <xref ref-type="bibr" rid="ref2 ref5">2, 5</xref>
        ]. Consequently, the social network should be always visible and accessible.
Following, the above mentioned most relevant social functions are described
together with recommendations for the implementation in a PLE.
Share A key point of a Personal Learning Environment is supporting to share
the users knowledge. However, what is shared, when and with whom is far more
complex. Tools could be developed, for example, which allow sharing to be the
property of any particular artefact. A PLE might also include tools to facilitate
collaborative work and collaborative work flows.
      </p>
      <p>Networking Networks lie at the heart of a Personal Learning Environment. A
PLE might be defined at a personal or individual node in a networked
collaborative learning environment. It must be emphasised that a PLE is not a document
management system (although of course documents may be part of a PLE). PLE
tools might allow social representation of networks and networking interchange.
Such tools might also allow social association between people, knowledge and
artefacts.
Reflecting Reflection is a central activity in developing learning. Reflection is
particularly critical in an information rich (or information overload)
environment. Reflection involves questioning, challenging and seeking clarification and
forming and defending opinions and supporting or challenging the opinions of
others. A PLE could provide (micro-)tools for supporting these processes.
Presenting We all have a need to present our ideas, learning and knowledge
in different ways and for different purposes. It may be that we merely wish to
present some work in progress for feedback from others. We may also wish to
present parts of our work for a seminar or for a job application. A PLE could
offer the functionality to select and summarise ideas and learning and develop a
presentation in different formats according to need. Some forms of presentation
may be unique instances for example a presentation at a conference, others may
be more recursive e.g a C.V. Tool also need to take into account that presentation
may involve different media.</p>
      <p>Representing The representation of learning and knowledge within a PLE may be
seen as a more complex functionality of presentation. Whilst a presentation will
draw directly on artefacts within the PLE, a representation will attempt to show
the underpinning knowledge structures of such artefacts. A PLE could include
tools for visualisation and tools which allow to visualise the connections between
knowledge objects in a dynamic way. They might also allow the dynamic
rerendering of such structures either through the interrelationship of the artefacts
and the underpinning knowledge structures. The representation of knowledge
might be an individual activity but might also form part of a wider community
activity.</p>
      <p>In combination with the media functions these give a conceptional
background for a PLE implementation.
5</p>
    </sec>
    <sec id="sec-5">
      <title>Ideas of tools and services supporting social functions</title>
      <p>This section provides concrete ideas of tools which (partly) support the above
mentioned social functions. In order to enforce functions like presenting, a topic
based information object repository is a possible tool. Figure 3(a) shows a GUI
which is derived from this idea. The key point is providing a central point where
all pieces of information concerning a specific topic can be gathered. This could
consist of objects of different types like files, links to URLs, contacts, notes
created inside this GUI and many more. However, this is a concept of a GUI
implementation which also follows the above described idea of the SPI. So
without any differentiation a place for accumulation of information and information
sources could be provided. This can represent a knowledge workers context in
a specific period or process. Based on this concept qualities like networking,
reflecting and in some kind representation of a knowledge worker can be achieved
by additional supporting services.</p>
      <p>One of the overall aspects is networking which can be fostered by providing
always the relationship to the author and editor of an information object. It could
be provided by a tool which supports the work with information objects. Figure
3(b) shows a search GUI for repositories, information objects and communities
that provides for every entry a link to the according person or community. This
would also create the possibility of having social connections bound to the actual
work process and drifts away from the search for a well known expert.</p>
      <p>Google
Search</p>
      <p>Wiki
Page
own
notice</p>
      <p>Chris Old
Meeltainstgwmeienkutes Linda Young
Search:Googaleccountancy Wiki own
SarahSwSekraoryctpheeshoemrething aboutPtahgwiesrtiotepiEc-aMbaoiult 3 wnoeteickes ago. Chris Old
You have an E-Mail from L.Young about this topic in yourAccount.</p>
      <p>See E-Mail See network Start chat
Meeting minutes Linda Young
Acommlausntiwtyeoefkinterest exists for this topic!</p>
      <p>Attend
(a) Possible view on repository of
information objects.
(b) Tool for finding information objects
and ressources.</p>
      <p>On base of sharing personal networking can increase easily. This could be
fostered by applying sharing as an attribute of information objects which results
in a transfer the common active process of sharing into an ubiquitous property
of objects. As this is not possible out of the file system, it’s important to give
the appropriate incentives that sharing is a default state. As mentioned above,
part of reflecting is feedback, discuss and think about it’s own opinions. An
integrated and overall available communication service like a forum could enforce
discussions and results in feedback which would fulfill this claim, at least in a
functional manner. Furthermore hints for additional or more specific information
could be proposed by other users. This would be enforced, if other users would
be able edit the repositories which results in a collaborative context based
accumulation created by a community. Probably it is possible to derive a knowledge
maturing process from the development of such a repository.</p>
      <p>The initial proposed server architecture would be an appropriate base for the
orchestration of the described underlying tools and services. It would manage
the links to the sources in the repository and the relation of discussions and
repositories.</p>
      <p>MetaXsA as analysis service can provide automatically extracted connections
between persons and information objects, can index the repositories which makes it
easier to find them by a search engine, can provide proposals for persons with an
expertise to include them in a repository and could include the version changes
in the data holding LOM files, which represent information objects.
As proposed a PLE can be seen as orchestration of services. Ongoing from the
bundling of information objects and sources, several services are needed which
fulfill the expectations of standard media functions. For instance, a search engine
is needed, to support the finding of repositories or repository objects.
Furthermore, MetaXsA is set up for classifying types of documents and though can be
augmented for classifying repositories. Such a process would result in several
positive properties: First, you have the possibility to improve the search engine
as a taxonomy of topics could be used to return result similar to the given
keyword. Second, it would be desired to classify it after a specific ontology which
has the advantage that semantic relationships could be considered for almost
every work step, e.g. create, search, read. These semantic relationships probably
could lead to efficient services investigating the maturing of the structure and
the assignment of items to the ontology.</p>
      <p>Summarising, such a system would not only provide search on a database that
manages all information objects. It allows for freely connecting needed knowledge
bases and therefore build a work specific server base. The automatic metadata
extraction and semantic analysis allows for generating new connections and is
supposed to be able to analyse user specific data in future. But as good this
pieces of software might be, one of the biggest problems is the usability and the
incentive to use it. Using buzzwords, the software has to be eye catchy, easy and
fast. A possibility is the use of Adobe AIR 4, which can easily result in eye catchy
software that can be very fast and is a desktop application with the possibility
for server connections.
6</p>
    </sec>
    <sec id="sec-6">
      <title>Outlook</title>
      <p>Concerning the server architecture the main goals are developing further adapter
for connecting backend systems and basic features such as a Kerberos 5 based
authentication method which supports the SPI approach. The semantic analysis
tool is going to be extended for structural analysis and a learning classification
of information object on base of taxonomies.</p>
      <p>The PLE concept needs for research on several points. First, on the level of the
describing model, a differentiation between informal learning and information
retrieval should be defined, as well as how is the interaction between people based
on machines and what cannot be represented by a technical implementation of a
PLE. Furthermore, ideas should be collected, which services support learning and
how they can be connected. Last but not least, considering the implementation
of a PLE, there seems to be a conflict between some desirable services like
contextualisation and privacy. Furthermore, it must be one of the aims that the
appearance as well as the usability provides an incentive to use the software.
Actually, workplace learning needs to be analysed more deeply, to acquire a
clear understanding on how PLEs can support the indiviual learning process.
4 http://www.adobe.com/products/air, last viewed on: 2008-07-13
5 http://tools.ietf.org/html/rfc4120, last viewed on 2008-07-14</p>
    </sec>
  </body>
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