<!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Archiving and Interchange DTD v1.0 20120330//EN" "JATS-archivearticle1.dtd">
<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>S. A. Petersen);</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>The Interplay between Business Needs and Data Architecture Explored through Enterprise Architecture Models</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Sobah Abbas Petersen</string-name>
          <email>sobah.a.petersen@ntnu.no</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>John Krogstie</string-name>
          <email>john.krogstie@ntnu.no</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Companion Proceedings of the 17th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling Forum</institution>
          ,
          <addr-line>M4S, FACETE, AEM, Tools and Demos co-located with PoEM 2024, Stockholm</addr-line>
          ,
          <country country="SE">Sweden</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Department of Computer Science, Norwegian University of Science and Technology</institution>
          ,
          <addr-line>Trondheim</addr-line>
          ,
          <country country="NO">Norway</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>1876</year>
      </pub-date>
      <volume>000</volume>
      <fpage>0</fpage>
      <lpage>0003</lpage>
      <abstract>
        <p>It is of enormous importance that our IT-solutions contribute to sustainable development of society. The ZEN (center on Zero Emission Neighbourhoods) have developed a set of Key Performance Indicators that are deemed important to follow up as we build and refurbish the builtenvironment to achieve net-energy-positive areas that produce more electricity than what it uses, including during the building process. The focus on these kinds of initiatives is often technical and represented as informal descriptions and models of IT and data architectures. In this study, we investigate the use of Enterprise Architecture Modeling in ArchiMate to represent both the technical aspects, but in interplay with also the organizational and business aspects of a solution to support the achievement of zero-emission buildings and neighborhoods from the point of view of a diverse set of stakeholders. Going from a purely technical focus to an enterprise focus enables a richer discussion on what needs to be in place to enable the development and evolution of systems to monitor the adherence to the selected Key Performance Indicators. It also illustrates the multi-valency of the underlying data in that it can be used in different ways for different purposes and user-groups. In this work, we use this insight in the development of a set of dashboards presenting data for different types of users for different purposes.</p>
      </abstract>
      <kwd-group>
        <kwd>eol&gt;ArchiMate</kwd>
        <kwd>Enterprise models</kwd>
        <kwd>Enterprise Architecture</kwd>
        <kwd>Sustainability</kwd>
        <kwd>Zero-Emission Buildings</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        Information and Communication Technology (ICT) plays an important role in assuring both
social, environmental and economic sustainability. This is fundamental to achieving Industry
5.0 and Society 5.0, both of which focusses on balancing economic development while resolving
social and environmental problems [
        <xref ref-type="bibr" rid="ref1 ref2">1, 2</xref>
        ]. The relationship between technology and society and
how technology mediates this relationship are central to achieving Industry 5.0 and Society 5.0.
At the same time, the need for the ICT field to address sustainability has already been
acknowledged in areas such as Information Systems [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ], Human Computer Interaction (HCI),
and software engineering [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>In the research center on Zero-Emission Neighbourhoods (ZEN), there is a focus on ensuring
that our built environment for the future is environmentally sustainable. The center has so far
focused on the built environment, being specifically relevant for reaching SDG 11: Sustainable
cities and communities, the environmental aspects being a central part for reaching SDG 13:
Climate action. To follow up energy-usage of built environments, it uses sensors to gather real
time data and to run simulations. Such data could be considered as a possible basis for a digital
twin of ZENs, which is a virtual representation of a physical object, using real-time data to
understand it better [5]. To enhance the social value of such work to humans in their everyday
life, easy access to data and the reuse of data, and not least, visualization of relevant data is
important. This requires the management of abundant data, their storage, accessibility and
security. However, there has been a limited focus on the role of ICT and the implications of the
ICT architecture towards achieving this goal.</p>
      <p>Early work has developed high-level data and IT-architecture frameworks that range from
IT focus only to ones that incorporate sustainability and citizens (e.g., [6]). In this context, the
idea of Enterprise Modeling and Enterprise Architecture (EA) [7, 8] have been introduced as a
means of understanding and describing the needs for environmental sustainability and the role
of data and the IT applications for meeting the needs. Thus, more recently, in line with Industry
5.0 and Society 5.0, researchers have applied ideas from EA to address strategic alignment of
data and IT architecture to address the needs of citizens [9] and governance aspects [10, 11].
Furthermore, the value of Enterprise Modeling in supporting digital transformation and digital
twins have been highlighted [5].</p>
      <p>In this paper, we describe the interplay between EA models and the data architecture of a
building, designed as a Zero-Emission Building, referred to as ZEB. To meet the Key
Performance Indicators (KPIs) of ZEB, such as energy efficiency and limiting Greenhouse Gas
(GHG) emission, sensors and other technologies are used to gather relevant data, to monitor,
analyze, identify trends and patterns and to simulate future scenarios. The quality of this data
and accessibility of the data are important for conducting research in and operating ZEBs. Such
data is often shared with stakeholders in the form of dashboards that visualize the data.
Designing such dashboards for the monitoring of KPIs requires an infrastructure to support
easy access and selection of the relevant data sources for any KPI. As such, this study aims to
explore the ideas of EA Modeling to understand the interplay between the high-level business
needs of a ZEB, or a ZEN, and the data architecture. The main research question that this paper
aims to answer is: how can EA modeling be applied to manage the interplay between the IT and
data architecture and the business needs in ZEBs and ZENs?</p>
      <p>The EA approach helps to describe the data architecture and how it relates and supports the
diverse user scenarios of the available data. It also highlights the need for flexibility in the
architecture and helps to design appropriate solutions for different business needs. To illustrate
these, we have used the Action Research method to analyze a case and examined the data
architecture and data management processes in a ZEB.</p>
      <p>The rest of this paper is organized as follows: in Section 2, we discuss the method used for
this study, before presenting the ZEB case in section 3. The results of using EA models are
presented in section 4 and discussed in section 5. Section 6 concludes the paper and identifies
the limitations and future work.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Method</title>
      <p>The overall research method that was followed was Action Research, which consists of a cycle
of planning, action and reflection to improve the planning and activities. Action Research
provides a means of systematically inquiring and analysing to stimulate self-reflection,
critiquing and improving the practice [12]. The research method could be considered as Action
Research for two main reasons: i) the work was aimed to solve an immediate problem which
was to understand how the data architecture could meet the high level needs, and ii) the
researchers were involved in the work and participated and contributed to solving the problem,
which is that of using EA modeling to highlight the interplay between the data architecture and
the contextual needs. The action part that was conducted by the researchers was the
development of the EA model itself. However, the work was based on the study of a specific
case, the ZEB building. As such, the research method also consisted of elements of a case study
[13]. Similar to a Case Study, Action Research also involves gathering and analy zing data.
However, Action Research includes planning and taking action, based on the data analysis,
whereas in a Case Study, it involves only gathering andanalysis of the data. The study examined
a specific case, that of the ZEB-lab dashboard and the visualization of data.</p>
      <p>The data for the study was initially collected from documents related to the data architecture
and through discussions with two people working with the building IT infrastructure. One of
them is responsible for the IT and data architecture and the operation of it. The second one is a
researcher who accesses data directly from the data architecture for his research. These two
researchers were selected due to their in-depth knowledge of the case and their availability. The
data gathering discussions were conducted in several rounds. The first three meetings were to
obtain a general understanding of how the IT infrastructure and data architecture was
implemented and how specific data relevant for a dashboard with overview of building
performance was retrieved. The main artefacts for these discussions were the current dashboard
and the IT and data architecture. An example of such a dashboard is provided in the next section.
Following this, further two meetings were held to understand the different scenarios of use and
to identify the specific components of the IT and data architecture that were relevant. In these
discussions, one of the authors shared the ideas of EA and sketches of simple EA models were
used as illustrations to support the discussions.</p>
      <p>The data that was gathered included the overview of the data architecture and helped to
identify the different scenarios to describe how the data architecture was used to create the
dashboard and meet the needs of the ZEN KPIs and the stakeholders. The data was gathered as
notes from the discussions. Diagrams of the IT and data architecture and EA models were used
to support the discussions. Furthermore, the different rounds of discussions supported an
iterative development of the EA models that also contributed to the validation of the models
that were created.</p>
    </sec>
    <sec id="sec-3">
      <title>3. Case description</title>
      <p>The ZEN Research Center develops solutions for future buildings and neighbourhoods with no
GHG emissions and thereby contributes to a low carbon society. Researchers, municipalities,
industry and governmental organizations work together in the Center in order to plan, develop
and run neighbourhoods with zero GHG emissions. The ZEN Center has nine pilot projects
spread over all of Norway that encompass a physical area of more than 1 million m2 and more
than 30,000 inhabitants.</p>
      <p>In order to achieve its high ambitions, the ZEN Center and its partners focus on the
development of neighbourhood design and planning instruments while integrating
sciencebased knowledge on GHG emissions, cost effective and resource and energy efficient building
through low carbon technologies and construction systems based on lifecycle strategies,
decision-support tools for optimizing local energy systems and their interactions on the larger
system. This is also supported by the creation and management of neighbourhood scale living
labs, or pilots, such as the ZEB, which act as innovation hubs and testing ground for the solution
developed at the ZEN Center.</p>
      <p>A number of KPIs have been defined for ZEN [14], in areas such as emission reduction and
compensation, energy efficiency in buildings, own energy production, power performance, load
flexibility, density and land use mix, building layout, street network, green open spaces,
mobility, life cycle cost, and cost benefit. Data and data infrastructure are primarily focused on
capturing and following up energy and power data, and through this, the ability to calculate the
emission data. While some of these have a technical focus for the operators of a ZEN, they also
contribute to the well-being of the people that inhabit the area, e.g., achieving thermal comfort
and affordable energy.</p>
      <p>The ZEB pilot building is a living laboratory of an office building , where people have their
normal workplace. The building is highly instrumented and is constantly monitored through
the data available through multiple sensors. The ZEB building is described in more detail in
https://zeblab.no/.</p>
      <p>This study has looked at concrete reporting dashboards for decision support available for
the ZEB, to be able to follow up selected KPIs, and the overall IT and data-architecture
supporting the provision of such KPI data from a building in operation.An example view of the
dashboard is shown in Figure 1.</p>
      <p>The data that is displayed as graphs and other graphics visualise relevant data sources for
one or more KPIs that is of interest, e.g., energy efficiency which would use the data related to
the energy produced by the building (solar and thermal energy) and the energy that is
consumed. Contextual data such as the outdoor and indoor temperatures are also displayed.
Colours are used to indicate how well the building is performing. Thus, for designing such
dashboards for the monitoring of KPIs, an infrastructure to support easy access and selection
of the relevant data sources for any KPI, or to meet the interests of specific stakeholders (e.g.,
building operator or a researcher) is a necessity. As such, this study aims to explore the ideas
of EA and modelling to understand the interplay between the high-level business needs of a
ZEB, or a ZEN, and the data architecture that supports the data pertaining to it, in this case a
data visualization dashboard.</p>
    </sec>
    <sec id="sec-4">
      <title>4. Enterprise Architecture Model</title>
      <p>A high-level overview of main data-sources and data flows as it was depicted in the IT
architecture connected to the building, is provided in Figure 2. The notation used is ad-hoc,
not following any standard notation. The center part of the figure shows the elements of the
data architecture that is directly linked to the building, e.g., the BlueGPS unit gathers data about
the inhabitants of a space, the room controller that monitors the conditions within a space and
the sensors that are installed for data collection. The Influx database stores the data and the
Grafana API provides access to the data. Figure 2 shows the IT infrastructure for the data
architecture. While this shows the users of the architecture, e.g., the researchers’ technical
details, it does not contain the relevant information for the KPIs or the interests of the diverse
stakeholders.</p>
      <p>Enterprise Modeling has been considered in information management in changing contexts
such as the monitoring of dashboards [5, 15]. Ideas from EA and Enterprise Modeling can
contribute to a better understanding of the IT and data architecture and how that could be used
to meet the needs of the stakeholders. Through workshops with people involved in the
management of the building described in section 3, including following up the energy usage
and production, we enriched this IT architecture, taking into account the organizational aspects
of the overall digital ecosystem around achieving ZEN in smart cities. The ZEB laboratory IT
and data architecture can also be described as an EA model, using the +CityxChange EA
framework, described in [16]. This EA framework is designed to describe digital and business
ecosystems related to smart cities. A central aspect of this is the context in which the ecosystem
is developed and the needs of the human users.</p>
      <sec id="sec-4-1">
        <title>4.1. Enterprise Architecture model for ZEB data architecture</title>
        <p>The +CityxChange EA framework consists of seven layers, where one layer serves another
layer, which is described above it. The seven layers are Context, Service, Business, Applications,
Data, Technology and Physical Infrastructure. It enhances and extends the layers identified in
TOGAF [17]. The main parts of the EA model are shown in Figure 3 using the ArchiMate
modeling language. The upper layers are modeled using the concepts found in the Motivation
and Business layers of ArchiMate, while the lower more technical layers are modeled using the
concepts found in the information and data and the technology layers of ArchiMate.</p>
        <p>A description of the seven layers of the EA model is provided below:
•
•
•
•
•</p>
        <p>The context layer describes the goals, needs or the interests of the stakeholders. For the
ZEB laboratory, one of the contexts is the ZEN KPI and guidelines, e.g., a specific context
could be the energy KPI for the building operators.</p>
        <p>The service layer describes the services to meet the needs described in the context layer;
in this case, the energy KPI need could be met by a dashboard that displays information
and data related to the energy KPI.</p>
        <p>The business layer describes the actors involved in providing the service; in this case
they could be researchers, but also industrial partners are included.</p>
        <p>The application layer describes how the actors’ needs are met by using some
applications; in this case, the researcher queries Grafana through the web interface.
Grafana then accesses the Influx database and fetches the relevant data. Influx provides
persistent data storage (i.e., long term data storage).</p>
        <p>The relevant data is described in the data space layer; in this case, it could be time series
data related to energy consumption and production in the ZEB laboratory. The influx
DB may be available on both a public and private cloud.
•
•</p>
        <p>The data is collected through the BACnet gateway described in the technology layer,
which uses the BACnet API and the SD building management system to access the data
from the assets and resources in the ZEB laboratory.</p>
        <p>The assets and the resources that provide the data are described in the physical
infrastructure layer, which include the photovoltaic (PV) panels and sensors in the
ZEB laboratory.</p>
        <p>The main aim of the EA model, shown in Figure 3, is to illustrate how the IT architecture
described earlier in Figure 2 is relevant for meeting the needs of the stakeholders. Hence, it
may be incomplete and lack some details such as specific APIs. The lowest three layers of the
EA model, the data space, technology and physical infrastructure layers, describe primarily the
IT architecture shown in Figure 2. In particular, the lower layers often describe stationary
components, and may remain unchanged, independent of the varying needs of the stakeholders,
i.e., a diversity of contexts and services in the upper layers could be supported by the same IT
architecture.</p>
        <p>It should be noted that the components described in this EA model describe one specific
solution for the IT architecture. Several of these components could be replaced by other similar
technologies that provide the same functionality. The application layer also represents a part of
the IT architecture as it includes several software or hardware applications that often connect
the components of the lower layers to the upper layers; in this case the Influx database and
Grafana. The EA model illustrates how the components in the IT architecture are related to
high level or strategic needs of the various stakeholders. It can further be used to understand
the data flow, depending on the needs of the stakeholders.</p>
        <p>The data gathered from the ZEB laboratory may be accessed in several ways and serve
several purposes to meet the diverse needs of the stakeholders. The model shown in Figure 3
shows a general scenario, where data is accessed to create dashboards, such as the dashboard
in the ZEB laboratory building. In the following sub-sections, additional scenarios are described,
where different data pipelines may be used, although the IT architecture remains the same.</p>
      </sec>
      <sec id="sec-4-2">
        <title>4.2. Direct from the building</title>
        <p>Users and stakeholders are able to access data directly from the assets and resources in the ZEB
laboratory through the SD Building Management System. In this scenario, the user may be the
building manager or the building maintenance manager, who is interested in the general status
of the building, or specific information, e.g., related to energy efficiency, solar production or
indoor climate in the building, such as comfortable indoor temperature. An EA model for this
scenario is shown in Figure 4.</p>
        <p>The specific components of the model that are relevant for this scenario are shown with a
red rectangle and the relevant relationships are shown as bold lines connecting the different
components. In this case, the building manager can access the SD Building Management System
directly to retrieve data. There may also be applications that support services such as provide
notifications to the building manager, e.g., activates an alarm when maintenance is due, or
under specified conditions.</p>
      </sec>
      <sec id="sec-4-3">
        <title>4.3. Web-based front end and scripts</title>
        <p>Data from Influx and Grafana could be accessed in several ways. The most common way is
through the Grafana API as shown in the model in Figure 5. In addition, data could also be
accessed using a web-based front end to Grafana and through scripts and this is also shown in
Figure 5. An example of such a script -based web interface could be to select the desired time
period that is of interest to the user. The web-based front end and scripts enhance the
possibilities to retrieve data from Grafana and to customize the data that is retrieved. Similarly,
users could also access data directly from Influx, through an API, e.g., developed using Python.
This is relevant for researchers, who may require specific data sets for specific research
activities, such as to run simulations or to create dashboards for a specific KPI or target group.</p>
        <p>The EA model in Figure 5 shows the specific components relevant for accessing data
through the web-based front end and scripts. The upper four layers are included in the figure
as this is where additional components, e.g., “scripts” in the application layer or a new service
such as “research simulation” may appear. The components in the lower layers, i.e., the data
architecture, remains the same as for the other scenarios and could support several applications,
such as scripts and web-based interfaces for the different needs of the users.</p>
      </sec>
      <sec id="sec-4-4">
        <title>4.4. Tailored data access – Campus service</title>
        <p>In some situations, a tailored and direct access is needed, e.g., the Campus Service at the
university campus where the ZEB laboratory is situated, which gathers data from several
buildings and visualizes energy consumption of all or several buildings within the campus. In
such situations, the user is interested in accessing raw data from several buildings such as the
ZEB laboratory and other buildings on the campus. In this case, the Campus Service has its own
gateway which accesses the BACnet gateway of the ZEB laboratory IT architecture (in the
technology layer) as well as the BACnet gateway of several other buildings, as shown inFigure
6. The Campus Service then processes the data using their own applications.</p>
        <p>The model shown in Figure 6 shows a part of the EA of the ZEB laboratory, which is
relevant for this situation. It is likely that other buildings on the campus that the Campus
Service accesses data from may have similar components in their lower layers of the
architecture, such as the BACnet gateway.</p>
        <p>The Campus Service itself could also be represented using the seven layers of the
architecture. What is perhaps of interest here are the upper layers of the Campus Service. The
application layer is likely to include applications to process the raw data from the different
buildings, such as aggregate data and to visualize the data and APIs. The business layer may
include the different actors that are relevant from the different buildings or the data providers
and technology providers. The services could include dashboards to visualize energy
consumption.</p>
        <p>This scenario is particularly interesting from a ZEN perspective as it looks at the data
architecture within a neighbourhood and how data from several buildings is accessed, gathered,
shared and processed for creating services.</p>
      </sec>
      <sec id="sec-4-5">
        <title>4.5. External systems write data</title>
        <p>There are several systems that gather and write data to the Influx database as shown in Figure
7, which shows the lower layers of the ZEB laboratoryIT architecture. For example, robots with
sensors can be used to gather data about the indoor climate, or the availability of sunlight in
the different positions in the building, or to check if windows are open or closed.</p>
        <p>Elhub, which is the Norwegian power industry's common data hub, where all data from
electricity meters across the country is collected in a common system (elhub.no), for instance,
might in other cases have relevant energy data (e.g., from other comparable buildings). Such
systems use the MQTT or Restful protocols to transfer data to the BACforsk system, or the
BACforsk system picks up the data using MQTT from various devices and systems. The
BACforsk system then writes the data to Influx. This is shown in Figure 7, which shows the
lower layers of the ZEB laboratory IT architecture. The relevant components are shown with a
red rectangle and bold connection lines. BACforsk also communicates directly with the room
controller, e.g., in situations when some adjustments need to be made, such as adjusting the
ventilation in a room or a specific area. BACforsk is also able to access the building data set and
make changes in it, such as adjust the “set point”, based on the updated data values gathered
through the external systems.</p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>5. Discussions</title>
      <p>The focus of current research on data management in smart cities and building is mostly
focussed on the IT architecture and technical aspects. Returning to the main research question
‘how can EA modeling be applied to manage the interplay between the IT and data architecture
and the business needs in ZEBs and ZENs?’, we have seen how we have enhancetdhe discussion
of IT and data architecture in ZEN by including all levels in an EA , adopting the EA approach
from the + CityxChange project [16], and in this way, been able to investigate the congruence
between business and IT.</p>
      <p>The IT and data architecture described in this paper does not go deep into the types of data
gathered and how the storage could be implemented as our focus has been on the data
pertaining to a single building, although also on this level, we have more comprehensive and
precise models than the ones found in the ad-hoc diagrams existing originally from the project.
However, it is evident that there could be layers in the data itself, e.g., such as contextual data
(e.g., weather data), data from different buildings or related to particular KPIs. Data is captured,
processed and made available at different levels, rather than all collected in a cloud to be made
generally available for all, which is the general approach e.g., in EU data spaces and the smart
building hub project.† The case is driven by the need for access to data on the current state, and
to some design targets, but not a combination of current and simulated data, which could be
relevant for a building manager.</p>
      <p>We see in the ArchiMate EA models presented in the figures how one can combine the
technical and business levels. One can also more clearly define boundaries of who owns / is
responsible for the various parts of the architecture using e.g., ArchiMate for depicting the
whole EA, including the IT architecture as a part of it.</p>
      <p>One area that we have not looked into in detail in this study is aspects related to the security
infrastructure. Data as collected presently needed for following up the KPIs do not have privacy
issues. Privacy issues can be linked to data for following up, e.g., workplace quality. An example
of this is shown in Figure 3, where the BlueGPS component in the Application layer, via
Bluetooth and a camera, may gather data that could be personal data. Thus, introduction of a
distinction between a private and a public cloud is warranted. It was also noted that the current
solution does not support the management of meta-data, and there are plans to adopt a
standardized meta-data schema.</p>
      <p>Finally, the ArchiMate modeling language provided the main concepts for creating the EA
models and the flexibility in the language and the Archi modeling tool allowed structuring the
model as seven layers rather than the four layers of ArchiMate. Given the richness of the data
in smart city and smart buildings contexts, the concepts in Archi Mate could be enriched to
represent such diversity. However, based on the feedback from the interviewees and project
participants, we were able to create models that described the IT and data architecture, the
contexts and other relevant details for the main stakeholders involved in the creation of the
dashboards.</p>
    </sec>
    <sec id="sec-6">
      <title>6. Conclusion</title>
      <p>In this study, we have investigated the use of EA modeling in ArchiMate to describe both the
technical aspects and the interplay with the organizational and business aspects of a solution
to support the achievement of ZEBs and ZENs. Going from a purely technical focus to an
enterprise focus enables a richer discussion on what needs to be in place also on the technical
side to enable the development and evolution of systems to monitor the adherence to the
necessary KPIs for ZENs, supporting a sustainable transition of the built environment. It also
makes the multi-valency of the underlying data clearer in that it can be used in different ways
for different purposes and user-groups. In our current work, we are using this insight in the
development of a set of new dashboards presenting data for different types of users for different
purposes.</p>
      <p>This work has contributed to a common understanding among researchers from different
disciplines and interests connected to the ZEN center. It has also helped to identify the parts of
the IT infrastructure that remains stable, while meeting the needs of users and stakeholders,
† https://www.sintef.no/prosjekter/2023/smart-building-hub/
such as the researchers, the building management and campus monitoring services. This can
contribute to the identification of value-added services, such as the web-based portal and scripts
to access data and the building’s interaction with external systems such as data gathering
devices. It has also highlighted additional needs related to the other, non-IT related, research
activities in the ZEN center such as the work on the ZEN KPIs. Some of these are that we need
additional feedback from those responsible for the different KPI-areas: e.g., How is it best to
represent the different KPIs in a dashboard? How could we capture missing KPI-areas e.g., on
workplace quality. For those needing a more holistic view, e.g., from the different entrepreneurs
and technology providers, how should one investigate and illustrate the interactions between
KPIs? How do we integrate illustrating baselines/reference data, design targets, historical data,
and simulated future data, pursuing a digital twin approach? Similarly, researchers focused on
different areas might want to have tailored views on the overall dataset.</p>
      <p>One of the limitations of this study is that the focus has been on an individual building as a
part of a ZEN. Given that context, not all ZEN KPIs are relevant. Thus, the next step is to
investigate this on an area level. Missing areas in the ZEN KPIs are also identified, e.g. on the
quality of the working environment such as air quality that one should have ways of following
up. FME-ZEN is also a national project . Thus, additional aspects might be relevant in other
countries, e.g., which have a different energy-mix for heating and cooling of buildings.
Nevertheless, starting small has given a good testbed providing relevant results both for the IT
and data Architecture and for the development of the KPIs themselves. Another limitation of
this work is that we have based our study on the data sources available through the building
management system, the sensor data gathered from the building and by interviewing people
managing the IT infrastructure. Our future work will include discussions with users of the data,
such as the ones identified in some of the scenarios presented in this paper and researchers that
work with the development of ZEN KPIs. Furthermore, work is in progress on representing
emission and other data for a building manager, dwellers and general citizens, through
dashboards and other visualization technologies.</p>
    </sec>
    <sec id="sec-7">
      <title>Acknowledgements</title>
      <p>This work has been done within the FME-ZEN Research Center on Zero Emission
Neighborhoods, financed by the Norwegian Research Council, project number 257660. The
authors would like to thank the colleagues in the project and the researchers Kristian Skeie and
Odne Oksavik, from SINTEF Community, for their willingness to share the data and the
discussions around the EA models.
[5] Sandkuhl, K. and J. Stirna, Supporting Early Phases of Digital Twin Development with
Enterprise Modeling and Capability Management: Requirements from Two Industrial
Cases, in EMMSAD, S. Nurcan, et al., Editors. 2020, Springer International Publishing. p.
284–299.
[6] Silva, B.N., M. Khan, and K. Han, Towards Sustainable Smart Cities: A review of trends,
architectures, components and open challenges in smart cities. Sustainable Cities and
Societies, 2018. 38: p. 697–713.
[7] The Open Group. The Open Group Architecture Framework
TOGAF Version 9.1. 2011; Available from:
https://www.opengroup.org/public/member/proceedings/q312/togaf_intro_weisman.pdf
[8] Zachman, J.A., A framework for information systems architecture. IBM systems journal,
1987. 26(3): p. 276–292.
[9] Petersen, S.A., et al., Value-Added Services, Virtual Enterprises and Data Spaces inspired
Enterprise Architecture for Smart Cities, in Collaborative Networks and Digital
Transformation – 20th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE
2019. 2019, Springer: Turin, Italy.
[10] Bastidas, V., I. Reychav, and M. Helfert, Design Principles for Strategic Alignment in Smart
City Enterprise Architecture (SCEA), in CENTERIS – International Conference on
ENTERprise Information Systems. 2023, Elsevier.
[11] Pourzolfaghar, Z., V. Bastidas, and M. Helfert, Standardisation of Enterprise Architecture</p>
      <p>Development for Smart Cities. Journal of Knowledge Economy 2019.
[12] McCutcheon, G. and B. Jung, Alternative Perspectives on Action Research. Theory Into</p>
      <p>Practice, 1990. 29(3): p. 144–151.
[13] Yin, R.K., Case Study Research: Design and Methods. Applied Social Research Methods.</p>
      <p>Vol. 5. 2014: SAGE Publications.
[14] Wiik, M.K., et al., The ZEN Definition – A guideline for the ZEN Pilot Areas, in ZEN Report
44. 2022, SINTEF Community, Norwegian University of Science and Technology.
[15] Sandkuhl, K. and J. Stirna, eds. Capability Management in Digital Enterprises. 2018,</p>
      <p>Springer Cham. XII, 396.
[16] Petersen, S.A., et al., +CityxChange – D1.2 Report on the Architecture for the ICT</p>
      <p>Ecosystem. 2021.
[17] Group, T.O. The TOGAF® Standard, Version 9.2 Overview. 2019 [cited 2019 9 March];
Available from: https://www.opengroup.org/togaf</p>
    </sec>
  </body>
  <back>
    <ref-list>
      <ref id="ref1">
        <mixed-citation>
          [1]
          <string-name>
            <surname>Carayannis</surname>
            ,
            <given-names>E. G.</given-names>
          </string-name>
          and
          <string-name>
            <given-names>J.</given-names>
            <surname>Morawska-Jancelewicz</surname>
          </string-name>
          ,
          <source>The Futures of Europe: Society 5.0 and Industry 5</source>
          .
          <article-title>0 as Driving Forces of Future Universities</article-title>
          .
          <source>Journal of the Knowledge Economy</source>
          ,
          <year>2022</year>
          .
          <volume>13</volume>
          (
          <issue>4</issue>
          ): p.
          <fpage>3445</fpage>
          -
          <lpage>3471</lpage>
          .
        </mixed-citation>
      </ref>
      <ref id="ref2">
        <mixed-citation>
          [2]
          <string-name>
            <surname>Deguchi</surname>
            ,
            <given-names>A.</given-names>
          </string-name>
          , et al.,
          <source>What is society 5</source>
          .0.
          <string-name>
            <surname>Society</surname>
          </string-name>
          ,
          <year>2020</year>
          .
          <volume>5</volume>
          (
          <issue>0</issue>
          ): p.
          <fpage>1</fpage>
          -
          <lpage>24</lpage>
          .
        </mixed-citation>
      </ref>
      <ref id="ref3">
        <mixed-citation>
          [3]
          <string-name>
            <given-names>vom</given-names>
            <surname>Brocke</surname>
          </string-name>
          , J., et al.,
          <article-title>Green Information Systems: Directives for the IS Discipline</article-title>
          .
          <article-title>Communications of the Association for In-formation</article-title>
          <string-name>
            <surname>Systems</surname>
          </string-name>
          ,
          <year>2013</year>
          .
          <volume>33</volume>
          .
        </mixed-citation>
      </ref>
      <ref id="ref4">
        <mixed-citation>
          [4] 4Becker,
          <string-name>
            <surname>C.</surname>
          </string-name>
          , et al.,
          <article-title>Requirements: The Key to Sustainability</article-title>
          . IEEE Software,
          <year>2016</year>
          .
          <volume>33</volume>
          (
          <issue>1</issue>
          ): p.
          <fpage>56</fpage>
          -
          <lpage>65</lpage>
          .
        </mixed-citation>
      </ref>
    </ref-list>
  </back>
</article>