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https://ceur-ws.org/Vol-3857/preface.pdf
Preface for the 10th International conference on sociotechnical
perspectives in Information Systems (STPIS 2024)
August 16-17 2024, Jönköping, Sweden
Joakim Kävrestad,1, Peter Bednar2,∗, and Mikko Rajanen,3†
1 School of Engineering, Jönköping University, Sweden
2 Department of Informatics, University of Lund, Sweden; School of Computing, University of Portsmouth, UK,
3 INTERACT Research Unit, University of Oulu, Finland
Keywords
Sociotechnical Perspectives, Cybersecurity, Work-systems, Human Centered Design, Industry 4.0, Industry 5.0,
Computer Supported Work, Information Systems, Systems Practice, Complex Problem Solving 1
1. Introduction
The 10th International Conference on Socio-Technical Perspectives in Information Systems
(STPIS 2024), was held as a hybrid workshop-style conference both online and in
Jönköping, Sweden, August 16-17th 2024. The local organizers were Joakim Kävrestad and
Erik Bergström. The workshop was sponsored by the Cybersecurity and Privacy research
group at Jönköping School of Engineering. This year there were approximately 50
participants combined in total, on campus and online.
The main purpose of this workshop-style conference is to arrange discussions on using a
socio-technical perspective in organizational system development, the long-term goal being
to make this workshop a meeting place for the community of researchers and practitioners in-
terested in the socio-technical approach. The workshop took place over two days. We focus
on engaging academics, researchers and practitioners through keynote presentations and spe-
cial discussion papers, paper presentations, and panel discussion. Real world problem scenario
and case study is presented by industry representatives and professionals. Which is explored
and discussed by participants during the workshop. There was time to network with scholars
using socio-technical approaches in information systems research and stimulate discourse to
build collaboration.
STPIS 2024: Socio-Technical Perspectives in Information Systems, August 16-17 2024, Jönköping, Sweden ∗
Main contact.
† Proceedings and Publicity.
peter.bednar@ics.lu.se (P. Bednar): peter.bednar@port.ac.uk (P. Bednar); joakim.kavrestad@ju.se (J.
Kävrestad): Mikko.Rajanen@oulu.fi (M. Rajanen)
0000-0002-3631-2626 (P. Bednar). 0000-0003-2084-9119 (J. Kävrestad); 0000-0002-3281-7029 (M. Rajanen)
© 2024 Copyright for this paper by its authors. Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).
CEUR
ceur-ws.org
Workshop ISSN 1613-0073
Proceedings
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The workshop provides an international forum for professionals, academics, and
researchers to present latest developments in sociotechnical perspectives and applications, in-
volving design and problem solving in work systems, cybersecurity, physical security, AI ap-
plications, systems practice, high performance team working, etc. It particularly welcomes
those emerging methodologies and techniques which aim to integrate theory in practice
while taking into consideration a sociotechnical perspective. In 2024, the STPIS Workshop
was chaired by Joakim Kävrestad, Jönköping School of Engineering, Sweden.
A socio-technical perspective sees an organization as a combination of two components – a
social and a technical one. The pattern of behaviour in the organization is determined by
how well these parts fit each other. While analyzing system problems of getting things done,
adequate consideration should be given to technology as well as informal and formal
interactions of people.
Despite that a socio-technical perspective has been around for over a half century, it is often
forgotten in the information systems (IS) discourse. Consequently, many “new approaches”
appear to reflect on IS systems problems, such as modern IT systems poorly adjusted to the
external or/and internal environment (e.g., market, organizational culture) of organizations in
which they are (to be) deployed. We strongly believe that it is time the social-technical per-
spective took its proper place in IS research, practice, and teaching.
2. Proceedings Overview
We invited papers on the following five themes, related to socio-technical perspective in IS de-
velopment:
• AI, ChatBots and Smart Working
• Digitalization and Digital Transformation
• Cybersecurity
• Diversity, equity, and inclusion (DE&I)
• Sustainability
Topics of interest within those themes could include, but were not limited to:
• Contemporary socio-technical approaches, in practice (case studies) and theory
• Industry 5.0 / Society 6.0 as part of socio-technical practice and agenda
• Methodological aspects of using socio-technical approaches in practice
• Socio-technical approach in education and training
• Information system design using socio-technical approaches
• Diversity, equity and inclusion of all things related to IS
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• Societal Security from a socio-technical perspective
• Information Systems Security from a socio-technical perspective
• Ethnographic and Anthropological aspects of IS design and adoption
• Philosophical aspects of socio-technical practices
• Socio-technical human computer interaction
• Digitalization and digital transformation from a socio-technical perspective
For our STPIS’24 workshop we received overall 26 submissions (including both short and long
papers, as well as industry white papers), and after a thorough review process where every
submission got double blind reviews as well as an editorial review. All double-blind reviews
were quality reviews by members of the Program Committee and the editorial reviews were
by members of the organizing committee.
Out of the 26 submissions 18 were selected for presentation at the workshop. After the
workshop the presented papers were revised based on the peer-reviews and comments during
the workshop, and every paper had a final review before publication in the proceedings.
Among the papers in this STPIS’24 proceedings are regular research papers, three papers
based on keynotes, one position paper, one invited paper and one industrial case study:
Keynote talks:
1. Ulf Seigerroth (Jönköping University, Sweden): Digital Transformation – Handling
socio-technical complexity through enterprise modeling as well as interactive
discussions.
2. Louise Harder Fisher (Copenhagen Business School, Denmark): Meaningful
adoption and use of Generative Artificial Intelligence within the Communication
Department of a Danish Municipality.
3. Steven Alter (University of San Francisco, USA): Applications of AI in Sociotechnical
Work Systems: Fundamental Change or just a Type of Partial Automation?
Position paper (Industry White Paper):
William Lee (Singapore). The Future of Collaborative Robotics AI in Industry 5.0: An
Academic Perspective with a Practice Approach.
Invited Paper:
David Ing (Creative Systemic Research Platform Institute, Canada). Reifying
Socio-Technical and Socio-Ecological Perspectives for Systems Changes: From
rearranging objects to repacing rhythms.
Industry case study:
Petra Jonsson, (Secify, Jönköping): Cybercrime targeting the elderly in Sweden.
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The case this year was presented by Petra Jonsson at Secify. The case topic was on a socio-
technical approach to securing the elderly from online crime where a core issue is that it is
hard to develop a sustainable solution since it is unclear who should fund such a solution.
The workshop took an open approach and discussed several different directions related to the
case topic. Three main discussion streams are accounted for below and highlight both the
multitude of levels the problems concerns and the difficulty of addressing the problem.
1. Socio technical prevention by targeting both social and technical attack vectors. This
could, in the specific case mean that the victim population can be empowered
through knowledge or awareness increasing efforts. It can also mean to limit the
technical opportunity for online crime.
2. Review the security value chain to identify where a service is needed to help the
problem. One could ask if it is feasible to spend efforts into protecting the victim
group or maybe another approach would be to deter the criminals from committing
the criminal actions in the first place.
3. Review the need for service development. The core of the discussion was on a
tendency to develop mew solutions in spaces where solutions may already exist. As
such, continued development of existing solutions should be reviewed and such an
analysis could result in insights as to whether new solutions are needed or if the
problem is rather that solutions are not used.
3. STPIS 2024 Organizing Committee:
Local Organizer: Joakim Kävrestad and Erik Bergström, Jönköping School of Engineering,
Sweden
General Chair: Peter Bednar, University of Portsmouth, UK & Lund University, Sweden
Publicity & Proceedings Chair: Mikko Rajanen, University of Oulu, Finland
Organizing Chair: Helena Vallo Hult, University West & NU Hospital Group, Sweden
Board Members:
Alessio Maria Braccini, Università degli Studi della Tuscia, Italy
Anna Sigridur Islind, Reykjavik University, Iceland
Fatema Zaghloul, University of Bristol, UK
Senior Advisory Board
Stewart Kowalski, NTNO, Norway
Ilia Bider, Stockholm University, Sweden
Thomas Herrmann, Ruhr-University Bochum, Germany
Steven Alter, Professor Emeritus, University of San Francisco, USA
Eleanor Wynn, Ronin Institute for Independent Scholarship, USAPer Flensburg,
Professor in Information Systems at Strömstad Academy, Sweden
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Program Committee
Alex Bennett, University of Portsmouth, UK
Alexander Nolte, Eindhoven University of Technology, Netherlands
Aurelio Ravarini, Univesità C. Cattaneo – LIUC, Italy
Ilia Bider, Stockholm University, Sweden
Francesco Bolici, UniCLAM, Italy
Federico Cabitza, Universita degli Studi di Milano-Bicocca, Italy
Linnéa Carlsson, Univerity West, Sweden
Andrea Carugati, Aarhus University, Denmark
Roberta Cuel, University of Trento, Italy
Jonathan Crellin, RMIT University, Vietnam
David Edwards, Independent Researcher, Philippines
Amany Elbanna, University of Sussex, UK
Umberto Fiaccadori, Lund University, Sweden
Louise Harder Fisher, Copenhagen Business School, Denmark
Antoine Harfouche, University Paris Nanterre, France
Penny Hart, University of Portsmouth, UK
Joakim Kavrestad, University of Skovde, Sweden
Markus Lahtinen, Lund University, Sweden
Marija Topuzovska Latkovikj, Ss. Cyril and Methodius University in Skopje, Republic
of Macedonia
Angela Locoro, LIUC – Università Cattaneo, Italy
Emanuele Gabriel Margherita, Università degli Studi della Tuscia, Italy
Mariusz Nowostawski, NTNU, Norway
Federico Pigni, Grenoble Ecole de Management, France
Gil Regev, EPFL, Switzerland
Milos Ulman, University of Life Sciences Prague, Czech Republic
Moufida Sadok, University of Portsmouth, UK
Natalie Pang Lee San, National University of Singapore
Vasilena Shiderova, Independent Researcher and Consultant, Bulgaria
Paolo Spagnoletti, LUISS, Italy
Laura Tarantino, University of L’Aquila, Italy
Sara Willermark, University West, Sweden
Christine Welch, University of Portsmouth, UK
Eleanor Wynn, Ronin Institute for Independent Scholarship, USA
Stefano Za, University of Chieti-Pescara, Italy
Petra Blahova, University of Life Sciences Prague, Czech Republic
Additional Participants
Jose Abdelnour-Nocera, University of West London
Pavel Ambruz, Czech University of Life Sciences Prague, Czech Republic
Iva Atanassova, University of Aberdeen, UK
Erik Bergström, Jönköping University Sweden
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Lotte van Bree, Jönköping University Sweden
Helena Brozova, University of Life Sciences Prague, Czech Republic
José Cordeiro, Polytechnic University of de Setúbal, Portugal
Johannes Hou Gustafsson, Jönköping University Sweden
Martin Havránek, Czech University of Life Sciences Prague, Czech Republic
Elin Henriksson, Jönköping University Sweden
Laden Husamaldin, University of West London
David Ing, Creative Systemic Research Platform Institute, Canada
Gianni Jacucci, University of Trento, Italy
Hannes Jonsson, Jönköping University Sweden
Petra Jonsson, Secify, Jönköping, Sweden
Robert Kennedy, University of Portsmouth, UK
Mia Korhonen, University of Portsmouth, UK
William Lee, Independent Consultant, Singapore
Václav Lohr, Czech University of Life Sciences Prague, Czech Republic
Martin Lukáš, Czech University of Life Sciences Prague, Czech Republic
Juho-Pekka Mäkipää, University of Vaasa Finland
Jyri Naarmala, University of Vaasa Finland
Angela Okeke-Ramos, University of Portsmouth, UK
Ijeoma Ojukwu, University of Westminster, UK
Magdalena Pfaffl, Luleå University of Technology, Sweden
Anna Uddstrom, Jönköping University Sweden
Miloš Ulman, Czech University of Life Sciences Prague, Czech Republic
Iain Reid, University of Portsmouth, UK
Jan Rydval, University of Life Sciences Prague, Czech Republic
Parisa Saadati, University of West London
Jan Saro, University of Life Sciences Prague, Czech Republic
Ulf Seigerroth, Jönköping University, Sweden
Mikolaj Serafin, University of Portsmouth, UK
Acknowledgements
The organizers are very grateful to the members of the Program Committee for their
excellent work in reviewing the papers. The organizers would also thank the local team
members, senior advisory board, participants and volunteers, who have helped making the
STIPS2024 possible and a success. Also, a great thanks to the Cybersecurity and Privacy
research group at Jönköping School of Engineering for their sponsorship and support of the
workshop.
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Online Resources – Links to STPIS and previous proceedings etc
Since 2016 editions of STPIS, are available on-line via CEUR services, and index the volume in
DBLP, Google Scholar, Scopus, CiteSeer/CiteSeerX, etc. For Scandinavian researchers, the
publisher is in the Norska systemet rated as level 1 (which is the highest level for the confer-
ences and workshops), as well as in Finnish JuFo system as level 1. Proceedings for the previ-
ous editions of STPIS 2016 - 2023 can be found here:
STPIS 2016 – http://ceur-ws.org/Vol-1604/
STPIS 2015 – http://ceur-ws.org/Vol-1374/
STPIS 2017 – http://ceur-ws.org/Vol-1854/
STPIS 2018 – http://ceur-ws.org/Vol-2107/
STPIS 2019 – http://ceur-ws.org/Vol-2398/
STPIS 2020 – http://ceur-ws.org/Vol-2789/
STPIS 2021 – https://ceur-ws.org/Vol-3016/
STPIS 2022 – https://ceur-ws.org/Vol-3239/
STPIS 2023 – https://ceur-ws.org/Vol-3598/
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