=Paper=
{{Paper
|id=Vol-3866/keynote1
|storemode=property
|title=Understanding and Managing Quality of Experience for Emerging XR Services
|pdfUrl=https://ceur-ws.org/Vol-3866/keynote1.pdf
|volume=Vol-3866
|authors=Lea Skorin-Kapov
|dblpUrl=https://dblp.org/rec/conf/hci-si/Skorin-Kapov24
}}
==Understanding and Managing Quality of Experience for Emerging XR Services==
Understanding and Managing Quality of Experience
for Emerging XR Services
Lea Skorin-Kapov1
1
Faculty of Electrical Engineering and Computing, University of Zagreb, Unska ul. 3, 10000 Zagreb, Croatia
Abstract
Emerging eXtended Reality (XR) technologies have been recognized as a key enabler for the design of
novel immersive experiences, often relying on the fusion of the digital and physical worlds. In particular,
social and collaborative XR services enabling users to meet and interact in immersive environments
have the potential of leading to an evolutionary step in communication services. Given service com-
plexity, the availability of new hardware appearing on the market, and new application domains, the
research community is faced with the challenges of exploring new methodologies, models, and metrics
to understand and manage what we refer to as the Quality of Experience (QoE) or user experience (UX).
UX/QoE research has thus received much attention over the past years and has become a prominent issue
addressed by network, service, and content providers. Addressing these research challenges inherently
calls for a highly multidisciplinary approach, combining expertise from disciplines such as engineering
and networking, psychology, cognitive science, and human-computer interaction. In this talk, we will
discuss key technologies and infrastructures needed to meet the requirements of emerging XR services,
as well as key challenges related to assessing and modeling QoE.
HCI SI 2024: Human-Computer Interaction Slovenia 2024, November 8th, 2024, Ljubljana, Slovenia
Envelope-Open lea.skorin-kapov@fer.unizg.hr (L. Skorin-Kapov)
Orcid 0000-0002-2537-5867 (L. Skorin-Kapov)
© 2024 Copyright for this paper by its authors. Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).
CEUR
Workshop
Proceedings
http://ceur-ws.org
ISSN 1613-0073
CEUR Workshop Proceedings (CEUR-WS.org)
CEUR
ceur-ws.org
Workshop ISSN 1613-0073
Proceedings