Understanding and Managing Quality of Experience
                                for Emerging XR Services
                                Lea Skorin-Kapov1
                                1
                                    Faculty of Electrical Engineering and Computing, University of Zagreb, Unska ul. 3, 10000 Zagreb, Croatia


                                                                         Abstract
                                                                         Emerging eXtended Reality (XR) technologies have been recognized as a key enabler for the design of
                                                                         novel immersive experiences, often relying on the fusion of the digital and physical worlds. In particular,
                                                                         social and collaborative XR services enabling users to meet and interact in immersive environments
                                                                         have the potential of leading to an evolutionary step in communication services. Given service com-
                                                                         plexity, the availability of new hardware appearing on the market, and new application domains, the
                                                                         research community is faced with the challenges of exploring new methodologies, models, and metrics
                                                                         to understand and manage what we refer to as the Quality of Experience (QoE) or user experience (UX).
                                                                         UX/QoE research has thus received much attention over the past years and has become a prominent issue
                                                                         addressed by network, service, and content providers. Addressing these research challenges inherently
                                                                         calls for a highly multidisciplinary approach, combining expertise from disciplines such as engineering
                                                                         and networking, psychology, cognitive science, and human-computer interaction. In this talk, we will
                                                                         discuss key technologies and infrastructures needed to meet the requirements of emerging XR services,
                                                                         as well as key challenges related to assessing and modeling QoE.




                                HCI SI 2024: Human-Computer Interaction Slovenia 2024, November 8th, 2024, Ljubljana, Slovenia
                                Envelope-Open lea.skorin-kapov@fer.unizg.hr (L. Skorin-Kapov)
                                Orcid 0000-0002-2537-5867 (L. Skorin-Kapov)
                                                                       © 2024 Copyright for this paper by its authors. Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).
                                    CEUR
                                    Workshop
                                    Proceedings
                                                  http://ceur-ws.org
                                                  ISSN 1613-0073
                                                                       CEUR Workshop Proceedings (CEUR-WS.org)




CEUR
                  ceur-ws.org
Workshop      ISSN 1613-0073
Proceedings