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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Value Identification in Multistakeholder Recommender Systems for Humanities and Historical Research: The Case of the Digital Archive Monasterium.net</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Florian Atzenhofer-Baumgartner</string-name>
          <email>atzenhofer@acm.org</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Bernhard C. Geiger</string-name>
          <email>geiger@ieee.org</email>
          <xref ref-type="aff" rid="aff2">2</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Georg Vogeler</string-name>
          <email>georg.vogeler@uni-graz.at</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Dominik Kowald</string-name>
          <email>dkowald@know-center.at</email>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Department of Digital Humanities, University of Graz</institution>
          ,
          <addr-line>Graz</addr-line>
          ,
          <country country="AT">Austria</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Institute of Interactive Systems and Data Science, Graz University of Technology</institution>
          ,
          <addr-line>Graz</addr-line>
          ,
          <country country="AT">Austria</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>Know Center Research GmbH</institution>
          ,
          <addr-line>Graz</addr-line>
          ,
          <country country="AT">Austria</country>
        </aff>
        <aff id="aff3">
          <label>3</label>
          <institution>Signal Processing and Speech Communication Laboratory, Graz University of Technology</institution>
          ,
          <addr-line>Graz</addr-line>
          ,
          <country country="AT">Austria</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>Recommender systems remain underutilized in humanities and historical research, despite their potential to enhance the discovery of cultural records. This paper ofers an initial value identification of the multiple stakeholders that might be impacted by recommendations in Monasterium.net, a digital archive for historical legal documents. Specifically, we discuss the diverse values and objectives of its stakeholders, such as editors, aggregators, platform owners, researchers, publishers, and funding agencies. These in-depth insights into the potentially conflicting values of stakeholder groups allow designing and adapting recommender systems to enhance their usefulness for humanities and historical research. Additionally, our findings will support deeper engagement with additional stakeholders to refine value models and evaluation metrics for recommender systems in the given domains. Our conclusions are embedded in and applicable to other digital archives and a broader cultural heritage context.</p>
      </abstract>
      <kwd-group>
        <kwd>eol&gt;Digital Humanities</kwd>
        <kwd>Digital Archives</kwd>
        <kwd>Multistakeholder Recommender Systems</kwd>
        <kwd>Value-Aware Recommender Systems</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        Recommender systems (RecSys) analyze past usage behavior to suggest potential relevant content to
users [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. Although RecSys have been applied in many domains, such as music [
        <xref ref-type="bibr" rid="ref2 ref3">2, 3</xref>
        ], movies [
        <xref ref-type="bibr" rid="ref4 ref5">4, 5</xref>
        ], or
online marketplaces [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ], the fields of cultural heritage and digital humanities (DH) have, so far, only
received minimal and narrowly focused attention in RecSys research.
      </p>
      <p>However, a potentially important use case for RecSys lies in the aggregation and dissemination of
cultural heritage objects and primary sources from archives. This is particularly relevant for disciplines
such as diplomatics and other auxiliary sciences, where scholars frequently work with historical legal
documents, including so-called charters (see Section 2 for more details on charters as the main item
type for RecSys in DH and historical research).</p>
      <p>It can be estimated that there exist millions of charters just in Central Europe, with the majority
of them not yet digitized. There are several attempts to make charters digitally available, which are
usually part of general archival digitization attempts and dedicated online publications, such as with</p>
      <p>
        Cartae Europae Medii Aevi (CEMA) [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ] or the Digitale Charterbank Nederland (DCN) [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ]. The largest
of them is Monasterium.net1.
      </p>
      <p>The digital archive Monasterium.net currently covers more than 650,000 charters, and has become
a vital resource for studies across many efilds beyond diplomatics, including paleography, art history,
and linguistics. It attracts an international user base with approximately 4,000 monthly visits, primarily
from Europe and North America. A core group of about 3,000 subscribed users has access to data
creation/annotation functionalities, and it includes university students, amateur historians, and scholars
of history and adjacent disciplines. Monasterium.net currently relies on string-matching-based full-text
search with additional drill-down options. While this approach has served users thus far, it faces
significant limitations when dealing with the platform’s high-dimensional and varied data. The current
search mechanism struggles to efectively filter and rank the vast amount of information, leading to
suboptimal retrieval of relevant documents. This ineficiency is particularly problematic given the
platform’s extensive document collection, which continues to grow through ongoing digitization eforts.</p>
      <p>
        Recognizing these challenges, Monasterium.net is undergoing a substantial redevelopment through
the ERC project ’From Digital to Distant Diplomatics’ (DiDip), which aims to integrate machine
learning pipelines to enhance the user experience in finding and analyzing relevant materials [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. The
implementation of RecSys, also driven by awareness and consideration of the platform’s stakeholder
interests, holds significant promise for addressing said limitations.
      </p>
      <p>
        Employing RecSys for humanities and historical research aligns with the broader trend and
growing need in cultural heritage venues of managing and interpreting increasingly large and complex
datasets. Despite these potential benefits and the ongoing eforts to implement AI-driven solutions
in cultural heritage portals, the use of RecSys in this sector remains under-explored, particularly in
the context of historical research and digital archives. While AI applications are being implemented,
scrutinized, and debated in carious cultural heritage contexts [
        <xref ref-type="bibr" rid="ref10 ref11 ref12">10, 11, 12</xref>
        ], RecSys are widely overlooked,
with relevant discussions at best emerging under the guise of “discovery systems”.
      </p>
      <p>
        RecSys have been shallowly explored in cultural heritage contexts, their application has primarily
focused on physical museums and exhibition spaces [
        <xref ref-type="bibr" rid="ref13 ref14">13, 14</xref>
        ], often leveraging visitor location data and
content-based approaches, fuelled by standardized ontologies. However, the unique challenges posed
by digital archives (re-)publishing historical documents have received little attention. Unlike systems
dealing with physical curations and visitor engagement, digital archives like Monasterium.net, which are
significantly more research-oriented, arguably pose diferent requirements. Besides, multistakeholder
and value-oriented aspects have been neglected in both. Our work aims to address this gap by examining
and paving the way for specific needs and values of stakeholders in the given domain, and by this
extending the discourse on RecSys in cultural heritage beyond the traditional museum-centric approach.
      </p>
      <p>
        We argue that the nature of cultural records as items, such as charters, and the unique needs of
scholars as users, such as historians, introduce distinct challenges and normative considerations that
must be addressed for an efective RecSys implementation in the fields of humanities and historical
research. This coincides with the call of the RecSys community for a deeper exploration of concrete use
cases and multistakeholder settings in the context of normative and fair AI [
        <xref ref-type="bibr" rid="ref15 ref16">15, 16</xref>
        ]. Also, it highlights
the importance of value-aware RecSys [
        <xref ref-type="bibr" rid="ref17">17</xref>
        ] and the consideration of potential conflicts in multi-objective
settings [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ] in light of a yet under-researched domain.
      </p>
      <p>The present paper thus provides a first analysis of how items, users, and corresponding values could be
modeled in the context of RecSys for digital archives, focusing specifically on Monasterium.net. Before
analyzing the stakeholders and their values in this setting (Section 3), we first give a more detailed
description of charters as the main item type investigated in RecSys for humanities and historical
research (Section 2). We conclude the paper by discussing some limitations in generalizing our findings
and outlining plans for future research.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Charters as the Main Item Type for RecSys in Monasterium.net</title>
      <p>
        Charters are documents that record legal actions, issued and authenticated according to specific formal
requirements. They document transactions or agreements regarding land, property, privileges, or legal
rights between two or more parties. As such, they are arguably the information-richest source for
researching the past: they allow insights into the legal, social, economic, and cultural aspects of former
societies [
        <xref ref-type="bibr" rid="ref18">18</xref>
        ]. These documents have survived in various forms, either as originals or copies, and can be
distinguished by their legal efect or administrative purpose. Copies may serve diferent functions, such
as duplication, transcription, or translation, and vary in their credibility and means of authentication.
      </p>
      <p>
        On Monasterium.net, charters are either digitized as scans of manuscripts or scholarly editions,
complemented by standardized metadata, and available as semi-structured data, such as Extensible
Markup Language (XML). Specialized schemas, such as the Charter Encoding Initiative (CEI) [
        <xref ref-type="bibr" rid="ref19">19</xref>
        ] which
builds on existing diplomatic conventions [20], enhance their accessibility and facilitate advanced
analysis. Besides image scans, transcriptions, and abstracts, the metadata can hold information on the
material (e.g., parchment), production process (e.g., issuer, place, receiver), means of authentication
(e.g., seals, notarial signs), and meta-commentary (e.g., formal diplomatic analysis). Given this high
dimensionality, metadata is often sparsely populated, since data and metadata have uneven rates of
transmission and availability.
      </p>
      <p>Historically, charters were stored and collected pragmatically. Today, they are primarily organized
according to archival principles mandated by laws or guidelines. Beyond archival mandates, charters
are also gathered based on specific scholarly interests, leading to curations often grouped by some
measure of similarity or ordered by a taxonomy. Examples of this on Monasterium.net are given with
critical (micro-)editions [21] or the flagship collection named “illuminated charters” [ 22, 23]. Advances
in archival principles may result in extensions of the governing metadata schema, enabling fine-grained
annotation, such as regarding entities or style [24].</p>
      <p>Monasterium.net stands out among charter platforms due to its broad definition of charters and
thus their exceptionally large variety, including diplomas, deeds, privileges, mandates, orders, and
letters. Additionally, it primarily hosts charters that go beyond high political ranks, like royal or
papal issuers. These so-called private charters are especially valuable for constructing comprehensive
historical narratives rather than focusing on singularities. Covering an extensive period from the early
middle ages to the early modern era and beyond (ca. 700-1800 AD), the platform has a geographical
focus on (central) Europe. Consequently, it contains and supports heavily multilingual data, ranging
from modern English to Old Church Slavonic [25].</p>
    </sec>
    <sec id="sec-3">
      <title>3. An Analysis of Monasterium.net Stakeholders and their Values</title>
      <p>
        The present conceptualization and terminology of stakeholders is adapted from respective (evaluation)
surveys [
        <xref ref-type="bibr" rid="ref17">17, 26</xref>
        ] and informed by a comprehensive literature review, contributions to the platform’s
development and conceptualization, and contact with its stakeholders. While this work can be
generalized to other digital archives, the main focus is put on Monasterium.net and its extensive collection of
charters.
      </p>
      <sec id="sec-3-1">
        <title>3.1. Upstream Stakeholders</title>
        <p>Upstream stakeholders are potentially impacted by recommendations, but are not directly providing
the items. Thus, they play a major role in the preservation, enrichment, and dissemination of charters.
Content creators include archivists, scholars, editors, and curators. Their primary goals are to ensure
high-quality curations as research objects, to achieve visibility and, with that, prestige within their fields.
Monasterium.net is inherently collaborative, allowing verified users to engage with data extension and
enrichment, and to create interpretive copies: it represents a type of volunteer-based crowdsourcing [27].
This involves producing and compiling collections that extend beyond typical archival organization
and description, which further promotes its reuse in study and teaching. Content creators highly value
the impact and reach of their curations on other scholarly productions.</p>
        <p>Historical document hosts, such as archives, libraries, museums, and private hosts, are responsible
for preserving and providing (analog) access to historical documents. They difer slightly in what
they value as well as in the extent to which they are open to the general public and the ratio between
accessible and yet non-accessible data: the digitization status directly afects document accessibility
and usability.2 Archives of all sizes aim to have their collections represented fairly, despite diferences
in quality and quantity of metadata. They strive to make resources accessible and visible, even when
data is incomplete or partially lost. Besides, hosts value the efectiveness of their collections’ access and
use. This reflects in how well their material is referenced or re-published through aggregators and later
in scholarly works. As such, they utilize Monasterium.net as a multiplier to promote their holdings.</p>
      </sec>
      <sec id="sec-3-2">
        <title>3.2. Provider Stakeholders</title>
        <p>Providers are key to ensuring an improved (digital) accessibility and representation of cultural records.
Data Providers include operators of archival information systems, aggregators, and cataloging services.
They are standalone entities that ofer application programming interfaces or even full-stack solutions
to integrate archives more efectively. Thus, they represent proxies between archives and re-publishing
platforms. Usually, their focus is laid on data accuracy, completeness, and recency. As gatekeepers for
user feedback, they can help ensure high-quality data representation, which is crucial since aggregation
might omit metadata [29]. Data providers must balance the needs of archives for accuracy and
completeness with the demands of re-publishers, which may require adapting to diferent formats. With
a commercial and economy-of-scale mindset, they often start by serving a few archives and expand
to many, potentially making archives dependent on their services. They often aim to become leading
aggregators of digital objects, and thus a main beneficiary of successful recommendations.
Digitization services are usually performed by small teams and within partnerships between
companies, institutions, and other entities. These stakeholders are crucial for converting physical documents
into digital formats to make them usable either for hosts or providers directly. The primary goals
of digitization services involve ensuring high-quality digitization, eficiency in processing, and the
accuracy of the digital representations as per some standard. Their contributions are fundamental for
all other stakeholders. Consequently, they value the impact of digitization quality on recommendations
and the reception of their work.</p>
      </sec>
      <sec id="sec-3-3">
        <title>3.3. System Stakeholders</title>
        <p>System stakeholders are crucial for the management, integrity, and maintenance of the platform itself.
Platform owners, such as the International Centre for Archival Research (ICARus) for Monasterium.net,
are responsible for the platform’s operation and advancement. Their goals include ensuring user
satisfaction and decent engagement metrics. They balance diverse stakeholder needs, negotiate contracts,
form strategic partnerships to expand data coverage, and manage relationships to enhance the platform’s
influence and efectiveness. Therefore, they value strategic growth, stakeholder collaboration, and
platform impact.</p>
        <p>Moderators, often subject-matter experts, consult on and authenticate changes to existing digital
objects. As creators, researchers, and users of the data, they ensure document integrity and authenticity
on Monasterium.net. Their expertise is critical for managing the collaborative aspect of the platform, as
they ensure that contributions and modifications meet certain standards. In a RecSys, their interest
besides data integrity and quality lies in the influence of moderation and review on recommendations.
2For instance, some Lower Austrian monasteries’ decision to digitize their collections, driven by their challenges in managing
physical access, marked the origin of Monasterium.net. This initiative not only addressed their access issues but also set a
foundation for pilot digitization strategies in other (small) archives [28].</p>
        <p>Developers, such as software engineers, web developers, and data analysts, are responsible for creating
and maintaining the technology underlying the RecSys. They focus on designing, coding, testing,
and deploying the software stack that supports the platform. Key objectives for developers include
optimizing recommendation algorithms for relevance and accuracy, ensuring high performance and
scalability, as well as enabling efective analytics to improve the system’s capabilities. Along with
administrators, they must also ensure that the platform manages the integration of new data without
degrading the quality of recommendations or compromising system performance.</p>
      </sec>
      <sec id="sec-3-4">
        <title>3.4. Consumer Stakeholders</title>
        <p>Consumers directly receive the recommendations by the system. Each “consumer” stakeholder group
interacts with the platform in diferent ways and at diferent levels of intensity.</p>
        <p>Researchers use a digital archive primarily to find relevant documents and generate new insights.
Historians, in particular, are focused on analyzing documents and uncovering truths to form accurate,
novel, and convincing historical narratives. They aim to compile and compare sources, validate
authenticity, possibly identify forgeries, and provide a thorough understanding of historical events by
using established methodologies to assess and interpret documents, such as the diplomatic method.
They often do so by working over various periods of time, with sub-tasks taking hours to days and
overarching tasks possibly taking months, which implies that scholars have short-term and long-term
goals. Accordingly, researchers value the ability to search and retrieve information eficiently, and to rely
on the relevance and accuracy of recommendations. For historians, this might manifest in (unforeseen)
inspiration to formulate new research questions or generate hypotheses and complex historical queries.
Additionally, session-based evaluation might pose valuable insights into how historians work.
Educators, such as professors and teachers, use Monasterium.net to inform their teaching materials
and engage students with primary sources. Their goals include integrating historical documents into
curricula, teaching critical thinking, and providing students with hands-on experience in analyzing
historical texts [30]. Accordingly, students interact with historical document platforms to explore and
engage with historical content as part of their learning process. This means that both stakeholders
benefit from recommendations to draw learners into the material and sustain their interest, likely
reflecting in the time spent with individual items or overall on the platform.</p>
        <p>The general public typically uses digital archives for general or personal sporadic interest. Their goals
may include casual exploration of historical documents, learning about historical events, or satisfying
personal curiosity. They value the ability to easily access and navigate content, as well as to discover
information that aligns with their individual interests.</p>
      </sec>
      <sec id="sec-3-5">
        <title>3.5. Downstream Stakeholders</title>
        <p>Downstream stakeholders are impacted by the choices of recommendation consumers, but do not
directly receive recommendations.</p>
        <p>Publishers, including those of journals and books, focus on the accuracy and novelty of charters as
data as well as the impact and reach of their publications. Their goal is to publish works that contribute
new insights or noteworthy advances in the field and, to some extent, generate revenue. Efective
recommendations and new document curations emerging from the works of consumers or content
creators, such as scholars and editors, helps publishers achieve this goal.</p>
        <p>Educational platforms and media include learning environments and journalistic coverage. Albeit a
relatively small group, these stakeholders play a crucial role in disseminating historical knowledge and
engaging the public. Similar to educators, their goals include telling compelling stories while ofering
accurate historical context to historical documents. Most importantly, they aim to generate public value.</p>
      </sec>
      <sec id="sec-3-6">
        <title>3.6. Third-Party Stakeholders</title>
        <p>Finally, third-party stakeholders do not directly interact with the platform itself, but are impacted by its
recommendations and interactions.</p>
        <p>Funding agencies include governments, educational institutions, foundations, and companies that
provide financial support for the digitization and preservation of charters. They aim to support
educational and scholarly activities, ensure the sustainability and accessibility of cultural heritage, and
promote the use of such documents in research and teaching. Funding agencies value the extent of
digitized collections and their (re-)use in academic research and education.</p>
        <p>Policymakers, including cultural heritage agencies and legislators, shape policies related to the
preservation, access, and use of historical documents. Their goals are to develop efective cultural
heritage policies, ensure the preservation of historical records, and promote fair and sustainable access
to historical information. Collaborating with this group is crucial for addressing challenges such as
legal constraints, licensing, and usage rights, which afect the utility of these information sources to
scholars and thus the utility of recommendations [31].</p>
        <p>The implementation of a RecSys in this context must consider the interplay of said stakeholder
interests. Particularly crucial are potential conflicts with long-lasting negative efects, such as researchers
acting as content creators, potentially influencing both input and evaluation of recommendations;
platform owners focused on growth, who might prioritize increasing document count and site trafic over
balanced archival representation; and competing archives seeking greater visibility for their collections,
which could lead to increased bias in recommendations. These example scenarios underscore the need
for thoughtful system design that balances diverse stakeholder needs while maintaining fairness and
transparency.</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>4. Conclusion and Future Work</title>
      <p>Integrating RecSys into DH and digital archives presents both opportunities and challenges. Unlike
commercial RecSys that can easily use revenue as a proxy for stakeholder value, those in DH must be
designed to navigate large and complex datasets in mostly non-commercial settings to enhance access
to and understanding of the human cultural record. Moving forward, key challenges include prioritizing
the process of gathering scientific insights with efective recommendations, while not neglecting other
stakeholders. While the potential of RecSys is quite clear in how they can filter and distill information
for scholars, their many facets of utility remain dificult to quantify.</p>
      <p>To tackle these challenges, a traditionally diferent and more nuanced approach to user and values
modeling is necessary. A limitation of our current paper is that our analysis was informed by only a
small selection of experts who are heavily involved in the domain. This insider perspective, though
insightful, does not yet consider other stakeholders suficiently to derive a full set of values and metrics.
Future work. In the future, we aim to collaborate more closely with other stakeholders to derive more
concrete values and potential metrics through structured interviews and user studies, following best
practices [32]. This work represents a first step in refining RecSys to better serve both expert scholars
and the general public. Platforms like Monasterium.net ofer a glimpse of the potential of such systems
in meeting the diverse objectives prevalent in the nexus of humanities and historical research. While
our analysis focuses on a specific digital archive, the stakeholder landscape and value considerations
identified here likely extend to other cultural heritage institutions and potentially to RecSys applications
in knowledge-focused domains more broadly.</p>
      <p>Acknowledgements. The work presented in this paper has been supported by the ERC Advanced Grant
project (101019327) “From Digital to Distant Diplomatics”. Additionally, this research was supported by
the Know Center Research GmbH within the COMET — Competence Centers for Excellent Technologies
Programme, funded by bmvit, bmdw, FFG, and SFG.
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